MIRA INFORM REPORT

 

 

Report Date :

31.12.2008

 

IDENTIFICATION DETAILS

 

Name :

HCL TECHNOLOGIES LIMITED

 

 

Registered Office :

806, Siddharth, 96, Nehru Place, New Delhi – 110 019

 

 

Country :

India

 

 

Financials (as on) :

30.06.2008

 

 

Date of Incorporation :

12.11.1991

 

 

Com. Reg. No.:

46369

 

 

CIN No.:

[Company Identification No.]

L74140DL1991PLC046369

 

 

TAN No.:

[Tax Deduction & Collection Account No.]

DELH01586E

 

 

Legal Form :

Public Limited Liability Company. The Company shares are listed on the stock exchange.

 

 

Line of Business :

Subject is a global technology and software service company offering a suite of services targeted at technology vendors, software product companies and organisations.

 

 

RATING & COMMENTS

 

MIRA’s Rating :

A

 

RATING

STATUS

PROPOSED CREDIT LINE

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

Fairly Large

 

Maximum Credit Limit :

USD 160000000

 

 

Status :

Good

 

 

Payment Behaviour :

Regular

 

 

Litigation :

Clear

 

 

Comments :

Subject is a well-established and reputed company having satisfactory track records. Trade relations are fair. Business is active. General financial position is good. Payments are reported as usually correct and as per commitments.

 

The company can be considered good for normal business dealings. 

 

 

LOCATIONS

 

Registered Office :

806, Siddharth, 96, Nehru Place, New Delhi – 110 019, India

Tel. No.:

91-11-26444812

Fax No.:

91-11-26436336

Website :

http://www.hcltech.com

 

 

DIRECTORS

 

Name :

Mr. Shiv Nadar

Designation :

Chairman and Chief Strategy Officer

 

 

Name :

Mr. Vineet Nayar

Designation :

Chief Executive Officer and Whole-time Director

 

 

Name :

Mr. T. S. R. Subramanian

Designation :

Non-Executive Director

 

 

Name :

Ms. Robin Abrams

Designation :

Non-Executive Director

 

 

Name :

Mr. Ajai Chowdhry

Designation :

Non-Executive Director

 

 

Name :

Mr. Subroto Bhattacharya

Designation :

Non-Executive Director

 

 

Name :

Mr. Amal Ganguli

Designation :

Non-Executive Director

 

 

Name :

Mr. P. C. Sen

Designation :

Non-Executive Director

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

(As on 30.09.2008)

 

Category

No. of Shares

Percentage of Holding

 

 

 

Shareholding of Promoter and Promoter Group

 

 

Indian

 

 

Bodies Corporate

327771491

49.02

Directors & their Relatives

394

0.00

- Trust

11259

0.00

 

 

 

Foreign

 

 

Individuals (Non-Resident individuals/Foreign Individuals)

 

 

Bodies Corporate

122259208

18.28

 

 

 

Public shareholding

 

 

Institutions

 

 

Mutual Funds/UTI

12655820

1.89

Financial Institutions/ Banks

412344

0.06

Insurance Companies

18622127

2.78

Foreign Institutional Investors

118287928

17.69

- Foreign Bank

7988434

1.19

 

 

 

Non-institutions

 

 

Bodies Corporate

16962997

2.54

Individuals

 

 

I. Individual shareholders holding nominal share capital up to Rs. 0.100 million

23515077

3.52

II. Individual shareholders holding nominal share capital in excess of Rs. 1  0.100 million

4850532

0.73

Any Other

 

 

- Trust

2707

0.00

Directors & their Relatives

2094836

0.31

Foreign Nationals

119236

0.02

Non-Resident Indians

3669285

0.55

Overseas Corporate Bodies

8825238

1.32

Clearing Members

448308

0.07

Hindu Undivided Families

184599

0.03

 

 

 

GRAND TOTAL

668681820

100.00

 

 

BUSINESS DETAILS

 

Line of Business :

Subject is a global technology and software service company offering a suite of services targeted at technology vendors, software product companies and organisations.

 

 

Products :

Product Description

ITC Code

Software

852490

 

 

GENERAL INFORMATION

 

Customers :

·         Accenture

·         AG Life Insurance

·         Air Canada

·         British Telecom

·         Cisco Systems

·         Compaq

·         Credit Suisse First Boston

·         ECRI

·         ECM

·         Hamilton Sundstrand

·         Hewlett-Packard

·         Hitachi

·         IBM Global Services

·         Johnson and Johnson

·         LexisNexis

·         Lockheed Martin

·         Marconi

·         Mercedes-Benz

·         NTT Data

·         Panasonic

·         Parket Hannifin

·         Samsung

·         Seagate Technolog

·         Standard Chartered Grindlays Bank

·         Sun Microsystems

·         Toshiba

·         World Bank

 

 

Bankers :

·         Citibank, N.A.

Global Corporate and Investment Banking, DLF Centre, 5th Floor, Parliament Street, New Delhi–110 001, India

 

·         Deutsche Bank AG

Corp. Office – DLF Square, 4th Floor, Jacaranda Marg, DLF City, Phase – II, Gurgaon-122 002

 

·         Standard Chartered Bank

Corporate and Institutional Banking, Credit Operations, India, H -2, Connaught Circus, New Delhi–110 001, India

 

·         ICICI Bank Limited

ICICI Tower, NBCC Place, Bhisham Pitamah Marg, Pragati Vihar, New Delhi–110 003, India

 

·         HDFC Bank Limited

B-6/3, Safdarjung Enclave, DDA Commercial Complex, Opp. Deer Park, New Delhi-110 029, India

 

 

Facilities :

Secured Loans

(As on 30.06.2008)

Rs. in millions

From Others

 

Finance lease obligations

 

Leased Vehicles

(Secured by hypothecation of leased vehicles)

252.400

 

 

Total

252.400

 

 

 

 

 

Banking Relations :

Good

 

 

Auditors :

 

Name :

Price Waterhouse

Chartered Accountants

Address :

Gurgaon

 

 

Subsidiaries :

·         HCL America Inc., United States of America

·         HCL Great Britain Limited, United Kingdom

·         HCL (Netherlands) BV, Netherlands

·         HCL GmbH, Germany

·         HCL Belgium NV, Belgium

·         HCL Sweden AB, Sweden

·         HCL Comnet Limited, India

·         HCL Bermuda Limited, Bermuda

·         HCL Holdings GmbH, Austria

·         HCL Enterprise Solutions Limited, Mauritius

·         Intelicent India Limited, India

·         DSI Financial Solutions Pte. Limited, Singapore

·         HCL BPO Services (NI) Limited, Northern Ireland

·         HCL Jones Technologies (Bermuda) Limited, Bermuda

·         HCL Technologies (Shanghai) Limited, Shanghai

·         HCL America Inc., United States of America

·         HCL Great Britain Limited, United Kingdom

·         HCL (Netherlands) BV, Netherlands

·         HCL GmbH, Germany

·         HCL Belgium NV, Belgium

·         HCL Sweden AB, Sweden

·         HCL Australia Services Pty. Limited, Australia

·         HCL (New Zealand) Limited, New Zealand

·         HCL Hong Kong SAR Limited, Hong Kong

·         HCL Comnet Systems and Services Limited, India

·         HCL Comnet Limited, India

·         HCL Bermuda Limited, Bermuda

·         Intelicent India Limited, India

·         HCL Jones Technologies (Bermuda) Limited, Bermuda

·         HCL Singapore Pte. Limited, Singapore

·         HCL (Malaysia) Sdn. Bhd., Malaysia

·         HCL EAI Services Limited, India

·         HCL Technoparks Limited, India

·         HCL BPO Services (NI) Limited, Northern Ireland

·         HCL Technologies (Shanghai) Limited, Shanghai

·         HCL Poland Sp.z.o.o., Poland

·         HCL EAI Services Inc., United States of America

 

 

Holding Company :

HCL Corporation Limited

 


 

CAPITAL STRUCTURE

 

(As on 30.06.2008)

 

Authorised Capital :

No. of Shares

Type

Value

Amount

750000000

Equity Shares

Rs.2/- each

Rs.1500.000 millions

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

666340272

Equity Shares

Rs.2/- each

Rs.1332.700 millions

 

Notes

 

·         Paid up share capital includes:

 

a         84899958 (previous year 84,899,958) equity shares of Rs. 2 each allotted as fully paid up, pursuant to contracts for consideration other than cash.

b         82986872 (previous year 82,986,872) equity shares of Rs. 2 each issued as bonus shares in ratio of one share for every two held by capitalisation of general reserve and 325453918 (previous year 325453918) equity shares of Rs. 2 each issued as bonus shares in ratio of one share for every share held by capitalisation of securities premium account.

c         39866246 (previous year 39130762) equity shares of Rs. 2 each allotted to employees of the Company and its subsidiaries on exercising of vested stock options issued under Employee Stock Option Plan 1999 of the Company.

d         16310380 (previous year 15241280) equity shares of Rs. 2 each allotted to employees of the Company and its subsidiaries on exercising of vested stock options issued under Employee Stock Option Plan 2000 of the Company.

e         2540548 (previous year 1,687,976) equity shares of Rs. 2 each allotted to employees of the Company and its subsidiaries on exercising of vested stock options issued under Employee Stock Option Plan 2004 of the Company.

 

·         HCL Corporation Limited, which ceased to be the Holding Company w.e.f. 27 March 2007, held 326003539 (previous year 326015674) equity shares on the date of the Balance Sheet


 

FINANCIAL DATA

[all figures are in Rupees Millions]

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

 

30.06.2008

30.06.2007

30.06.2006

SHAREHOLDERS FUNDS

 

 

 

1] Share Capital

1332.700

1327.400

646.900

2] Share Application Money

17.100

0.000

13.300

3] Reserves & Surplus

30798.500

32922.800

25111.800

4] (Accumulated Losses)

0.000

0.000

0.000

NETWORTH

32148.300

34250.200

25772.000

LOAN FUNDS

 

 

 

1] Secured Loans

252.400

407.700

131.700

2] Unsecured Loans

0.900

1.200

2.100

TOTAL BORROWING

253.300

408.900

133.800

DEFERRED TAX LIABILITIES

0.000

0.000

0.000

 

 

 

 

TOTAL

32401.600

34659.100

25905.800

 

 

 

 

APPLICATION OF FUNDS

 

 

 

 

 

 

 

FIXED ASSETS [Net Block]

7252.900

6700.900

5256.800

Capital work-in-progress

4190.300

2128.600

1636.300

 

 

 

 

INVESTMENT

17973.400

19888.600

19077.600

DEFERREX TAX ASSETS

1406.000

298.400

178.300

 

 

 

 

CURRENT ASSETS, LOANS & ADVANCES

 

 

 

 

Inventories

0.000

0.000

0.000

 

Sundry Debtors

9800.200

7124.800

6459.800

 

Cash & Bank Balances

6868.800

3809.400

1062.200

 

Other Current Assets

2303.600

3853.000

829.600

 

Loans & Advances

5226.400

4039.500

2756.200

Total Current Assets

24199.000

18826.700

11107.800

Less : CURRENT LIABILITIES & PROVISIONS

 

 

 

 

Current Liabilities

22620.000

13184.100

11351.000

 

Provisions

0.000

0.000

0.000

Total Current Liabilities

22620.000

13184.100

11351.000

Net Current Assets

1579.000

5642.600

(243.200)

 

 

 

 

MISCELLANEOUS EXPENSES

0.000

0.000

0.000

 

 

 

 

TOTAL

32401.600

34659.100

25905.800

 


PROFIT & LOSS ACCOUNT

 

PARTICULARS

 

30.06.2008

30.06.2007

30.06.2006

Sales Turnover

46153.900

37686.200

30329.200

Other Income

1704.000

4394.200

833.400

Total Income

47857.900

42080.400

31162.600

 

 

 

 

Profit/(Loss) Before Tax

8752.500

11776.900

6538.300

Provision for Taxation

946.000

758.700

154.500

Profit/(Loss) After Tax

7806.500

11018.200

6383.800

 

 

 

 

Earnings in Foreign Currency :

 

 

 

 

Income from Services

45458.600

37260.500

29942.000

 

Interest Income

0.300

0.400

0.700

Total Earnings

45458.900

37260.900

29942.700

 

 

 

 

Imports :

 

 

 

 

Capital Goods

677.800

508.400

648.800

Total Imports

677.800

508.400

648.800

 

 

 

 

Expenditures :

 

 

 

 

Cost of revenues

24481.800

20059.100

16349.900

 

Administrative Expenses

12254.200

8332.600

6759.000

 

Finance charges

190.700

129.700

127.400

 

Depreciation & Amortization

2178.700

1782.100

1388.000

Total Expenditure

39105.400

30303.500

24624.300

 

QUARTERLY RESULTS

 

PARTICULARS

 

30.09.2008

 Type

 1st Quarter

 Sales Turnover

 11758.000

 Other Income

 498.600

 Total Income

 12256.000

 Total Expenditure

 8863.700

 Operating Profit

 3392.900

 Interest

 25.600

 Gross Profit

 3367.300

 Depreciation

 624.200

 Tax

 205.200

 Reported PAT

 2537.900

 

KEY RATIOS

 

PARTICULARS

 

 

30.06.2008

30.06.2007

30.06.2006

PAT / Total Income

(%)

16.31

26.18

20.49

 

 

 

 

 

Net Profit Margin

(PBT/Sales)

(%)

18.96

31.25

21.56

 

 

 

 

 

Return on Total Assets

(PBT/Total Assets}

(%)

27.83

46.13

39.95

 

 

 

 

 

Return on Investment (ROI)

(PBT/Networth)

 

0.27

0.34

0.25

 

 

 

 

 

Debt Equity Ratio

(Total Liability/Networth)

 

0.71

0.40

0.45

 

 

 

 

 

Current Ratio

(Current Asset/Current Liability)

 

1.07

1.43

0.98

 

 

LOCAL AGENCY FURTHER INFORMATION

 

HISTORY

 

Subject was incorporated in 1991, as HCL Overseas Limited. The certificate of commencement of business was received on 10th February 1992. On July 14, 1994, the name of the Company was changed to HCL Consulting Limited. The company provides software-led IT solutions, remote infrastructure management services and BPO. In 1996 the 50:50 joint venture with Perot Systems Corporation was formed to provide access to high value client base of Perot Systems under the name of HCL Perot Systems NV. Subject focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business after its IPO in 1999 with aim of foray into the global IT landscape and in the same year again the Company changed its name to HCL Technologies Limited. The company encompasses global offshore infrastructure and its global network of offices in 18 countries to deliver solutions across selected verticals including Financial Services, Retail and Consumer, Life Sciences and Healthcare, Hi-Tech and Manufacturing, Telecom and Media and Entertainment (M and E).  

 
Subject started to create wholly owned subsidiaries to cater specific geographic regions from the year 1999. Subject has the widest service portfolio among Indian IT service providers, with each of its services having attained critical mass. In the year of 2000 the company has set up a dedicated offshore development centre in Chennai for KLA-Tencor Corporation, a supplier of process control and yield management solutions for the semiconductor and related microelectronics industry and HCL Comnet, the wholly owned subsidiary of subject in association with its new partner Globeset Inc for scouting largest Internet Service Providers and payment gateways in India to introduce Net security management solutions. The Company launched the Nokia professional centre in New Delhi, second among the chain of centres across the country. Subject has entered into a strategic alliance with Nasdaq-listed Vitesse Semiconductor to develop software solutions for global networking markets in the year 2001 and also entered into a strategic alliance with Toshiba Information Systems (Japan) Corporation to set up a dedicated offshore software development centre for developing embedded software for the Japanese company. HCL Comnet Systems and Services Limited, a fully owned subsidiary of subject was gone into the business of Web-enabling applications through the launch of demand-chain management solutions.


In 2002 the company acquired Gulf Computers Inc, USA and formed a JV with Answerthink, Inc., a leading US based provider of technology enabled business transformation solutions to Global 2000 firms. A strategic technology joint venture was made with Jones Apparel Group, Inc. Jones Apparel Group, Inc. a Fortune 500 Company in the same year and also entered into a joint venture with M.A. Partners, a management consulting firm to address software services opportunities in Global Finance Markets, especially in the areas of Investment Banking, Asset Management and Private Banking. M.A. Partners brings a wealth of domain expertise and clients including many of the top Global Investment Banking firms to the JV. In the year 2003, BT Group UK's telecom service provider gave a contract worth of $160 million for BPO service operations and the company has set up an exclusive centre in Noida for exeucting the orders given by BT Group. The software business of HCL Infosystems Limited was transferred to subject additionally. HCL Comnet, a wholly- owned flagship of HC Technologies, secured Rs.310 millions network management order from National Insurance Corporation (NIC).  

 
Subject sets up Insurance Solutions Center in Chennai and the company has entered into a strategic tie-up with IBM Rational Software, a division of IBM, to strengthen its software development capabilities during the year 2004. The Company has been conferred the prestigious Excellence in Education Award for 2004 by the Life Office Management Association (LOMA). BPO delivery centre in Chennai gets BS7799 certification, by the British Standards Institute (BSI) on August of the same year. The company has Introduced Cross View; a framework based Computer Systems Validation (CSV) methodology for the development of robust software applications in the Life Sciences arena.

 
During the year 2005 SEBI ties up with subject for market surveillance and the company formed joint venture with NEC, Japan. The company amalgamated its six wholly owned subsidiaries with company itself, such subsidiaries are DSL Software Limited, Shipara Technologies Limited, HCL Technologies BPO Services Limited, HCL Technologies (Mumbai) Limited, Aquila Technologies Limited and HCL Enterprise Solutions (India) Limited and the course of event the company acquired an Irish Call centre during February 2005 and this acquisition establishes HCL's position as the single largest BPO Centre operation on the Island of Ireland. HCL's Infrastructure Services Division ranked a 'Strong Performer' in Remote Infrastructure Management by an International Research Firm and made a strategic partnership with EXA, Japan in same year. In the year of 2006 the company launched RoHS Compliance Management System for Medical Device Users and entered $70 million outsourcing deal with Teradyne of US. HCL developed Trusted ICT Infrastructure Platforms for BPO-ITE'S Segment and has linked pact with Canada based electronics manufacturing services company Celestica Inc to jointly design and manufacture electronic products for global original equipment manufacturers (OEMs). The company has forayed into an alliance with $200 million Saudi Arabian company namely Advanced Electronics Company (AEC) to implement IT projects in West Asia in the year 2007 and formed a strategic alliance with Eckler to strengthen Insurance Domain expertise. The company made US $15 million contract with Aleni Aeronautica, to provide engineering services that will support the improvement of the C-27J Spartan production line. HCL Venture Capital Limited, a company incorporated in Bermuda and downstream subsidiary of the company was merged with HCL Bermuda Limited and HCL Technologies (Mass) Inc., a company incorporated in United States of America and a down stream subsidiary of the company was merged with HCL America Inc in the year 2007. 

 
As on January 2008, HCL's Electro Magnetic Compatibility (EMC) and Durability Test Lab located in Chennai, the first of its kind private Technology facility sector to obtained the ISO/IEC 17025 Accreditation from NABL (National Board for Accreditation of Testing and Calibration Laboratories, India) and a new partnership with Mark Logic Corporation, provider of the industry's leading XML content server was made on same month of the year. As on February 2008 the acquired Capital Stream, Inc., a US based leader in providing comprehensive end-to-end lending and straight through processing solutions to commercial banks and finance companies in North America worth about US $ 40 Million and in same month company expanded global services partnership with SAP AG (NYSE: SAP). During April 2008 subject announced to launch of its new SaaS Service Delivery Platform (SDP) AGORA - at Software 2008 in Las Vegas and in the same month of the same year the company launched an innovative on-demand software testing lab at Software 2008 that allows Independent Software Vendors (ISVs) to reduce their software testing cycle times and lower their capital expenditure on testing hardware and software.

 

OVERVIEW
 
During the financial year 2007-08, on a stand-alone basis, your Company's revenues stood at Rs.46153.900 millions registering a growth of 22.47% over the previous year and on a consolidated basis, the Company's revenues for the year 2007-08 stood at Rs.75627.800 millions registering a growth of 24.62% over the previous year. 

 
SUBSIDIARIES FORMED DURING THE YEAR

 
HCL Technologies (Shanghai) Limited

 
During the year, the Company has incorporated its wholly owned subsidiary viz. HCL Technologies (Shanghai) Limited. Through this entity the Company established its first sales and delivery center in Shanghai with an initial investment of Rs.27.700 millions (USD 0.7 million). 

 
Capital Stream Inc. 

 
During the year, the Company acquired all of the outstanding capital stock of Capital Stream Inc., a company incorporated in USA for a cash consideration of Rs.1600 millions (USD 39.03 million). Capital Stream
Inc. is engaged in providing comprehensive end to end solutions for the automation of front office functions of commercial lending institutions. This transaction was structured as reverse merger. 

 


EXISTING SUBSIDIARIES/ JOINT VENTURES - FURTHER INVESTMENT/ AMALGAMATION/ CLOSURE DURING THE YEAR

 
HCL EAI Services Inc.: 

 
In order to consolidate its position in Enterprise Application Integration ('EAI') space, the Company has acquired the balance 49% stake in its Joint Venture Company viz. HCL EAI Services Inc., a California corporation for a consideration of Rs.133.200 millions (USD 3.49 million) through its downstream subsidiary HCL America Inc., a company incorporated in USA. With this acquisition, HCL EAI Services Inc. has become 100% subsidiary of the Company. 

Further w.e.f. July 01, 2008, HCL EAI Services Inc. has been amalgamated with HCL America Inc. 

 
HCL Jones Technologies (Bermuda) Limited: 

 
In June 2002, the Company entered into an agreement with Jones Apparel Group Inc. ('Jones'), under which two new Companies were established in Bermuda and Delaware. The Company held 51 % stake in the said Joint Venture. 
 
In December 2007, the Company and Jones had entered into an agreement ('Termination Agreement') to terminate the Joint Venture agreement entered in June 2002. As a part of the termination agreement, a subsidiary of the Company has obtained binding commitments for the provision of IT services to Jones, with an aggregate contract value of Rs.968.000 millions (USD 22.5 million) upto 2012. 

 
Further, pursuant to this termination, the Joint Venture Company in Bermuda viz. HCL Jones Technologies (Bermuda) Limited will be wound up. 

 
HCL Enterprise Solutions Limited

 
HCL Enterprise Solutions Limited was incorporated in Mauritius in regard to the Joint Venture entered into by the Company with Computech Corporation. The Company has acquired 100% stake in the said Joint Venture, the last tranche acquired in February, 2005. Since the business pertaining to the said Joint Venture has been fully integrated within the Company, it was therefore decided to wind up this entity. Accordingly an application for winding up has been moved with the relevant authorities in Mauritius

 
BRANCHES FORMED DURING THE YEAR

 
In order to scale the operations in new geographies, the Company has set up four branches at the following locations: 

 
Dublin, IrelandZurich, SwitzerlandTel- Aviv, IsraelPrague, Czech Republic 

 
SUBSIDIARIES - FINANCIALS

 
The Company has 30 subsidiaries as on June 30, 2008. The Company has been granted exemption for the year ended June 30, 2008 by the Ministry of Corporate Affairs from annexing the accounts and other information of the subsidiaries along with the accounts of the Company, as required under section 212 of that Companies Act, 1956. 
  
As required under the Listing Agreements with the Stock Exchanges, consolidated financial statements of the Company.

 

INDUSTRY OUTLOOK

 

·         As per NASSCOM Strategic Review 2008, Worldwide IT Outsourcing Market is expected to grow from $183 Billion in 2007 to $242 Billion in 2011 at a CAGR of 7.2%. At the same time, The BPO market is expected to grow from $462 Billion in 2007 to $677 Billion in 2011 at a CAGR of 10%. 

·        
As per NASSCOM-BAH study titled 'Globalization of Engineering Services - The next frontier for India', Worldwide Offshored Engineering Services Market will grow to $60 Billion by 2010. Out of that, India will have a share of 20-25 percent share and expected market potential for India is $12 to $16 billion. 

·        
As per NASSCOM Strategic Review 2008, the currently low levels of market penetration reflect enough headroom for growth. The total value of technology-related services from offshore locations is expected to reach $70-76 billion in FY08. Of that, India has a share of nearly 55%. Yet, this represents less than a fifth of the current global market potential for these services, which is estimated at over $380 billion.

·        
US and UK markets would continue to dominate the global IT services spending with 75% share estimated for 2010. In APAC, Japan is a large untapped market for Indian IT vendors. 

·         To compete globally, Indian IT vendors would develop competencies in the consulting space since consulting engagements increasingly trickle down to large deals. 

·        
The BPO and Infrastructure sectors are 3-4 times the size of application development and maintenance. They are likely to be key focus areas of growth given their ability to address the talent shortage with acceptance of graduates not limited to professionally qualified workforce. 

·        
In the Infrastructure Management Services space, the reducing hardware costs are offset by the increasing labour costs. Clients therefore prefer IT vendors who do not take over assets but are able to deliver services remotely in low cost countries. Remote infrastructure delivery would likely form a key component of large sized outsourcing deals in future. 

·        
In the BPO space, non voice and platform based assignments would likely dominate and the Indian IT vendors are geared well to capitalize on the opportunities having steadily built capabilities in the past few years.  

·        
With business transformation playing an important role in sourcing deals, Outcome-based pricing/output based pricing that aligns sourcing interests is increasingly gain in acceptance. Revenues in such arrangements depend on the value provider can add. Providers are expected to put their skin into the game.  

·        
Continued growth across product development and engineering services reflects India's increasing role in global technology IP creation; India would become a strategic hub for R and D, accounting for a growing proportion of Global Product development resources. 

·        
Larger deals are likely to be unbundled resulting in reduced deal size for incumbents while still being bigger for Indian IT. This could be challenging for incumbents and serve as an opportunity for Indian IT vendors since the former may need to prove cost and delivery advantages for execution of such deals. Moreover, the earlier advantage of taking over people / assets may no longer hold good.  

·        
India's attractiveness as a preferred destination for the offshore model is not expected to be much dented even against the backdrop of emerging low cost locations like Latin America, East Europe and China. India would continue to dominate with the potential skilled workforce. The talent pool is large and growing steadily; while gaps in talent suitability are challenges, they are being addressed by strong provider-level efforts on skill development. Moreover, there is no other global sourcing destination that offers a comparable suite (IT services/BPO/ engineering services/ software product licensing/ development) and scale of services.  


COMPANY OVERVIEW: 

 
(Information provided in this section pertains to subject and its subsidiaries on a consolidated basis) 


About HCL Technologies Limited: 

 
Subject ('HCL or the Company') is one of India's global IT services companies providing software-led IT solutions, remote infrastructure management services and Business Process Outsourcing (BPO) services. Subject has been in operation since 1999 and focuses on transformational outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages its extensive global offshore infrastructure spread across 60 locations and its global network of offices in 18 countries to deliver solutions across select verticals like Financial Services, Retail and Consumer, Life Sciences and Healthcare, Hi-Tech, Telecom and Media and Entertainment. Subject has established key business relationships with clients across geographies belonging to Fortune 500/1000 category offering mix of IT and BPO services. 

 
Financial Revenue in EBITDA in EBIT inYear US$ Million US$ Million US$ Million 

 
SERVICE OFFERINES

 
Subject offers a diversified portfolio of service offerings as defined below. It is important to note that no single service line contributes more than 37% to the total revenue, while maintaining a leading edge in key verticals where the company has chosen to focus. Moreover, Subject has built sustainable business models in each of its service lines long term perspective. Today, each of these service lines has a robust and resilient business model in place. 

 
FY'08: 
 
BPO Services 11.9% Enterprise Application Services 11.1% Engineering and R and D Services 25.5% Custom Application 36.5%Infrastructure Services 15%  

 
1. Custom Application Services

 
Customized software and applications are transforming the way organizations are doing businesses to achieve their specific objectives. Recognizing the growing industry need of custom applications and outsourcing requirements, Subject is committed to provide world-class application development, maintenance, and consulting outsourcing services to satisfy customers to help increase their productivity and minimize their total cost of ownership. The service line accounts for 36.5% to the total revenue. 

 
Subject offers services ranging from custom application development, deployment, and integration to maintenance, and production support. Subject was one of the first to bring multi-service delivery capability that combines customized application services with other key services like packaged application services, remote infrastructure management, and enterprise transformation services. 

 
The company adds value to customer's businesses enabling IT technology transformation that brings transition and transforms approach with unique combination of multi service capability, outcome based pricing, tools and methodologies like ASSETM for transition. 

 
With a focus on quality and keeping with the customers' information security requirements, all company software development centers are certified with ISO 9001:2000, Level 5 of Software Engineering Institute's Capability Maturity Model (CMM Level 5) standards, and British Security Standard-BS7799. 

 
2. Engineering and R and D Services 

 
Engineering and R and D Services account for 25.5% of the Company's revenues. Subject understands the importance of Research and Development (R&D) for its customers businesses and is committed to provide world-class R and D and Technology Services to them. Subject offers comprehensive range of R and D and Engineering services to component vendors, OEMs, ODMs and ISVs across multiple industry segments and domains. The company has a proven track record in providing 'end to end solutions' that span concept to manufacture and ability to consistently deliver complex and critical products. 

 
With its significant product engineering strength and experience, Subject provides full lifecycle product engineering services, spanning from requirements definition to prototype architecture, development, testing, and manufacturing technical help desk to field support, maintenance and upgrades. 

 
Other services offered include unique integrated services that span hardware, software, electronic packaging, and value-added services to customers, especially in mission-critical, complex product engineering areas. The investments in test labs (the first private sector lab in India), tools, and infrastructure coupled with our rich portfolio of reusable components help to reduce both cost and time-to-market. 

 
Subject has initiated the first real business outcome based engagement model - Global Risk Reward Partnership (GRRP). GRRP is based on the fundamental of joint outcome ownership of a product. HCL has successfully partnered with global technology leaders to positively influence revenues of their products under a risk-reward sharing partnership. 

 
Subject offers a unique end-to-end Software as a Service (SaaS) offering which encompasses consulting, development, hosting and management through integrated SaaS. This integrated offering speeds up the time to market by 40%. Subject's SaaS offerings leverage subject 's investments in SaaS such as 'Agora' SaaS Delivery Platform and more than a decade of SaaS experience with 80+ clients. 

 
3. Enterprise, Applies Services (EAS)

 
This service accounts for about 11.1% of the Company's revenue. Subject's Enterprise Application Services line of business is focused on providing package and platform-led services ranging from blue printing, development, deployment, global rollouts, helpdesk support, to application maintenance in areas such as ERP, CRM, SCM, and Middleware. The EAS group uses a platform-focused approach to provide technology-based business optimization. 

 
Technology-based business optimization is the cornerstone of subject 's enterprise applications line of business that is achieved through Stage-based offerings and Process-driven optimization. Stage-based offerings are focused on application consolidation, global single instance, platform development, and service enablement, while Process-driven optimization deals with processes like partner integration, unified customer view and single sign-on to deliver business optimization. 

 
Some of the EAS unique service offerings include State-based offerings like Upgrade Competency Center and eZ.Migrate, Integrated offerings like iERP (integrated applications, infrastructure and helpdesk support), Competency-based offerings like Middleware integration competency center for WebMethods and Tibco, SOAdriven integration etc., Platform-based services like SAP NetWeaver and Fusion Middleware and Consulting services like Application Portfolio Optimization and platform section. 


Subject enjoys mufti-faceted relationships and high-level strategic partnerships with some of the biggest ISVs and IT and Technology firms like Microsoft, SAP, Oracle, TIBCO, etc. Subject has recently joined the SAP Global Partner - Services program where both firms teamed up for solution definition and co-develop new and extended functionalities to implement enterprise SOA based services. 

 
4. Enterprise Transformation Services (ETS)

 
The competitive environment with increasing customer demand for innovation and higher value is transforming the current business processes in all the industries. The clients are looking for new business models that are aligned to changed business scenario to improve productivity, efficiency, market share and profitability in the market place. Subject's ETS practice offers Business Consulting services to customers to satisfy the demand of innovation and higher value of their customers. 

 
Subject's ETS group offers services that bring Business, Technology, Application and Data Transformation to customers. Services like Application Portfolio Optimization and Management analyzes and audits the applications, and develops a business plan that aligns applications with business needs and organizational objectives. 
 
Subject offers end-to-end data warehouse & Business Intelligence (DW/BI) services at all levels of enterprise through unique Data Transformation Methodology (DTM) and reduces the complexity of data view across various data types and complex business processes. 

 
Quality Process Consulting services offer process improvement services that span the entire continuum ranging from Process definition, implementation and training to Process assessments for model and non-model based improvement initiatives. 

 
Subject's Technology Transformation Services are designed to ensure that IT systems are optimized and managed to transform business functions and ensure operational efficiency. 

 
5. Infrastructure Management Services (IMS)

 
Subject is the pioneer of Infrastructure Management Services (IMS) in India since 1993 and today, it is one of the fastest growing service line at HCL. Subject's IMS pioneering leadership has been recognized by various independent analyst and media firms. This year subject’s IMS was acknowledged by Brown and Wilson Global User Survey 2008 as World's No. 1 Infrastructure Outsourcing Vendor. Subject has been rated as leader in Global Delivery Infrastructure Management Wave, June 07. 

A focused player in the IT services arena, Subject's Infrastructure Management Services seek to provide simplified infrastructure solutions through delivering high-performance management services for complex, distributed infrastructure environments encompassing the Internet, Client and legacy based infrastructures. 

 
Subject's IMS accounts for about 15% of the Company revenues. It has, over the past few years, evolved into an 'End-to-End' Remote Infrastructure Services provider. 

 
Subject has grown from being a pure play IT Operations player to offering 'Design - Implement - Operate' services across the IT Infrastructure Lifecycle. 

 
Subject addresses the growing demand for the cost-effective management of technology infrastructure across geographically dispersed locations. With a mission to develop innovative solutions for enterprises worldwide, the company has developed and pioneered a unique model for Remote IT infrastructure management that enables customer organizations to achieve superior infrastructure performance and significantly reduced costs. 

 
Subject's Remote Infrastructure Management (RIM) services provide a single window that cater all IT infrastructure needs and aim at transforming the IT infrastructure of customers that not only ensure a well managed Infrastructure support services but also provide competitive advantage by delivering more value to the end user. 

 
The company's IMS services include, End User Computing, Datacenter, Network Services, Information Security Services, Pioneer IOMC and emerging areas like IT Service Management. These services are delivered through an ISO 9002, ISO 27001 and ISO 20000 certified Operations Management Center to 70+ 61000 companies from various industries such as manufacturing, hi-tech, retail, banking and finance, pharma and automobiles. 

 
6. Business Process Qutwurcing (BPO): 

 
HCL's BPO services contribute to about 11.9% of the company's revenue. HCL BPO focuses on a combination of voice and non voice based processes that relate to: 

 

·         Business Generation (Contact Scoring/Customer acquisition/Post Sales Service), 

·         Operations Management (Technical desk support/ Procurement Services/ Transaction Processing/ Collection Services etc.) and, 

·         Management Support (Primary/ Secondary Research/ Data Analysis and Modeling) 


The driving objective is to enhance business performance of clients while at the same time cost optimization through matured off shoring processes. HCL BPO has made significant investments in its service delivery capabilities like technology, human resources, intellectual property and capacity. The suite of BPO services is configured to address the generic and specific requirements of existing and potential client base. HCL BPO has vertical driven business strategy spanning verticals such as Telecom, BFSI, Retail and Hi Tech. The division boasts of global delivery centers in India and abroad compliant with ISO 27001 security standards as also ISO 9001-2000 standards in addition to other quality accreditations and standards. 

 


The-HCL Strategy: 

 
Differentiation Strategy

 

During the early phase of the Transformation journey, Subject spotted an inflection point in the industry driven by a need for transformation, dissatisfaction with large deals, an insatiable desire to optimize and reduce cost, performance based pay and increased adoption of Global Delivery in emerging areas. This meant a shift in focus from pure cost considerations to innovation, value creation and flexibility for clients premised on trust, transparency and flexibility in relationships. 

 
The initial years of transformation was focused on key initiatives like 'Employee First', Multi Service offerings, Innovative Pricing models etc. Subject has also established a strong foundation of Collaborative Transformation as a way of business. Subject's unique business approach has resulted in creation of a 'Differentiated Positioning' in the market place. This strategy has helped subject to grow not only its existing relationships but also resulted in new wins of transformational deals in different markets. Today Subject leads in execution of large integrated multi service transformational deals. 

 
Subject continues to be a 'Thought Leader' by gauging and anticipating inflection points early in the industry and changing the paradigm in a rapidly dynamic IT environment. 

 
The HCL differentiation strategy is four fold

 
Execution of Integrated Employee First Services designed to alignIT with Business Blue Ocean Strategy Trust, Transparency and Flexibility 

 
The 'Employee First' philosophy at HCL

 
At the core of subject's Employee First philosophy is the concept of talent transformation-recognition and enablement of competencies, as opposed to skilling employees in necessary technical, business and behavioral areas. HCL follows a five fold path of individual enlightenment - Support, Knowledge, Empowerment, Transformation and Recognition. Technology is heavily used in this path resulting in the enlightenment of nearly 50,000 employees. The strategy is based on the fact that employee enlightenment transpires to customer enlightenment. 
 
Subject's Employee First philosophy has been captured by the Harvard Business School in a case study and is now being taught to future business leaders in their Strategy and Leadership' classes. 

 
Blue Ocean Strategy

 
In 2005, Subject adopted a 'Blue Ocean' approach by gauging early-on that the new generation outsourcers needed more transformational gains, value and innovative business models. 

 
Subject has a four Pronged Blue Ocean Strategy all of which have legitimacy with proof points: 

 
1. Pricing Innovation : Output Based Pricing Model 2. Technology Disruption : Business led Transformation 3. Market Creation : Building new service markets 4. Service Innovation : Through heavy investments in IP and 

 
Solution Accelerators

 
Subject is uniquely positioned with its perfect blend of onshore presence and offshore economics. Building competitive advantage also demands a shift from the earlier fee-driven/ service provider model to a new age outcome-based/partnership model. At Subject, IT driven business innovation, emergence of new disruptive technologies, business models, and widespread acceptance of global delivery models are some of the transformational forces at work today. 

 
Subject being a disruptive force in technology is one amongst the leading organizations that offer SOA driven integration to global organizations. Subject's SOA driven integration solutions for business processes are aided by IP and Frameworks to enable automated offshore development to continuously optimize the customer's business processes. 
 
Subject 's investment in this arena has won several accolades for the company. CrossfitTM, an automation SOA testing framework has won the Technology Innovation award at the Financial Services Outsourcing Annual Summit 2008. 

 
Execution of Integrated Services designed to align IT with Business: 

 
Subject's integrated service offerings, backed by its investments in innovative IPs and Frameworks, help customers to align their application and IT portfolio with Business objectives. These frameworks not only strengthen subject’s execution capabilities but also provide a single window to client to monitor the progress of their projects. ASSET' is once such framework that provides a comprehensive and re-usable end-to-end framework to professionally Advice, Plan, Execute and Manage transition in large deals. 

Subject brings unique strengths to organizations engaged in a significant business transformation exercise to create new competitive advantages. For such organizations, Subject has one of the most mature portfolio of services among all offshore providers-across Application Services, Core Infrastructure support, Business Process Outsourcing, as also R and D and Technology services. Multi-integrated solutions enable customers achieve significant optimization not only within one area but also at interface points (viz integrated help-desk for applications and infrastructure). 

 
Trust, Transparency and Flexibility

 
At Subject, all relationships -be it with employees, customers, partners or stakeholders - need to be built on the foundation of trust, transparency and flexibility. Subject's Employee First philosophy has led to empowered employees in the organization. This has been reflected in a Survey of more than 250 Customers and 830 respondents with Excellent feedback scores of Flexibility (5.95) Trustworthy (6.31) and Loyalty (6.21) - on a scale of 7. Subject's clients increasingly feel, 'the employees stand out as more empowered when compared to like companies' and 'Deliver on promise, even if circumstances are tough.' 

 
Growth Strategy

 
Subject is a dominant player in its own niche and is uniquely positioned as a co-sourcing vendor because of the experience it has created for its clients. The unique positioning lends HCL to be different in its Business Model from other Indian IT Services players. 

 
During the last 3 years, Subject has focused on the following 5 strategies for growth: 

 
1. Create 'New markets', which it could lead. Establish growth by being 'first to market'. 

 
2. Create 'Diversity in Service lines'and not be dependent on one Service line alone. 

 
3. Secure 'higher proportion of annuity revenues' through focus on Operations, Output-based Pricing, Risk-Reward model and Long Term contracts. 

 
4. Create 'Differentiators' through investments in 'Disruptive Technologies' such as SOA, BI and APO

 
5. Focus on doing more (work) for less (clients) rather than less for more. 

 
The creation of unique positioning of subject through its 'Run the business' approach has been well received in the market by Fortune-1000 clients. Subject has also made significant investments in tools/ processes/ methodologies/ business models to gain competitive advantage in the market. Subject has proven its superior delivery and execution capabilities by successfully moving large engagements to a steady state. Today, Subject works with Fortune 100, Fortune Global 500 and Fortune 1000+ clients globally. The Company has done well in maintaining and growing its large existing customer relationships as also securing new clients that has brought overall consistency in its growth. 

 
Going forward, Subject will continue to focus on the aforementioned strategies. 

 
Opportunities, Threats, Risks and Concerns: 

 
Opportunities: 

 

The Indian ITES and IT-BPO industry has come a long way from early years in 2000 and has been successful in establishing its credentials in delivering value based superior IT services to clients across the world through its global delivery model. The resilience of Indian the IT industry has been proved in facing challenging times faced last year and that emanated primarily from a slowing US economy coupled with developments like the sub prime crisis, elections in US, appreciating Indian Rupee against US Dollar, high inflation rate in India and a challenging business environment with IT MNC'c increasing their presence in India. The downtrend in the US helped subject to push forward with the sweet spot, although the overall strategy was to de-risk US and move towards Europe and Asia, they saw high growth potential in US. 

The industry is now poised for next phase of growth with global IT environment pointing towards increasing propensity for outsourcing / offshoring to countries like India. According to Nasscom, India continues to be the 'nerve center' for global sourcing with over two-third of the Fortune 500 and majority of Global 2000 firms leveraging global sourcing delivery. Positive market indicators and strong track record supports the industry optimism in achieving its aspired target of USD 73-75 bn in overall software and services revenues by FY 2010. The global regional spending patterns are also showing an increased importance of Europe and Asia Pacific regions in growth contribution while the share of US reflecting marginal decline. 

 
Within the overall industry environment as it unfolds, Subject is strategically geared to steer its growth. Subject has always been the thought leader in gauging the inflection points in the industry trends. It is always prepared to capitalize on the potential opportunities made available by the external environment. 

 
Subject has adopted the Blue Ocean approach of doing business and has been successful in reaping the benefit of its business strategy. Subject's Blue Ocean approach to business paid rich dividends and we were ranked No. 1 ahead of all global players in Remote Infrastructure Management (RIM) by the Black Book of Outsourcing and awarded the Highly Commended Vendor title by the National Outsourcing Association in Europe. Subject becomes SAP Global Services partner to deliver joint business value through Customer Centric Ecosystem. This milestone partnership based on Blue Ocean thinking is aimed at enabling customers to access the business benefits of SAP's enterprise service-oriented architecture (enterprise SOA) and draw upon subject's strengths in emerging geographies, strong domain experience, risk taking and service innovation capabilities. 

 
It has successfully identified newer markets, verticals and services to drive its business growth. Subject's Multi-service; Multiyear; Multi-million dollar deals drove growth in 2007-08 and contributed significantly to subject's top line and bottom line. 

 
The domain focused approach of the Company has yielded rich dividends strengthening the vertical strategy. Subject has penetrated verticals like Media Publishing and Entertainment, Life Sciences and Healthcare that are not the conventional segments to offshore business process. The successes in its approach in these verticals would be replicated in other micro verticals and geographies also. 

 
Subject has differentiated itself in the market place in being 'first to market' its unique offerings. Subject has delivered and executed innovative Multi Service engagements of larger size and successfully able to move forward from 'Transition' phase to 'Steady' phase thereby establishing subject's superior delivery and execution capabilities. 

 
Subject has been in the forefront of developing and deploying the new breed of technologies for its customers with ensuing value proposition. 

 
Threats
 
Market-place and Competition: 

 
The industry is becoming increasingly converging in terms of players having wider portfolio of service offerings as well as varied business models with similar set of value propositions to be offered to customers. This entail a more challenging environment with increased competition and customer demands for value creation in IT Infrastructure and IT Applications. 

 
Increasingly, the Indian IT service provides have not only to compete among themselves in the global market but have to face stiff competition from the multinational IT vendors who have made significant investments in India in setting captive global offshore delivery centers. 

 
Other low-cost countries

 
Further, various other countries are competing with India in offering superior service quality and delivery capabilities through low cost options. The countries like China, Poland, Brazil, Philippines etc., are fast catching up in offering significant cost advantages to customers through offshore options. 

 

Increased customer demand for value enhancement: 

 
The evolving dynamics in the market place necessitates that players continue to differentiate themselves in being able to offer superior value by maximizing the client's Return on Investments (ROI) on IT deployment while retaining cost competitiveness. 

 
The portfolio of service mix has to be constantly reviewed in line with the evolving business needs of the clients. This necessitates that players should be able to continuously anticipate the future technological trends and make suitable investments in R and D, Intellectual Property based products and tools as also investment in HR Assets i.e. training initiatives etc. in acquiring, developing and re-skilling the human resources. 

 
Risks and Concerns

 
Operating Business Environment Risk

 
The business environment deteriorated sharply in the past year particularly in US primarily due to the sub-prime banking crisis emanating in US and its spiral-down effect to other parts of the world. Most of the IT service providers derive significant business from the Banking, Financial Services and Insurance (BFSI) vertical and consequent upon the US slowdown led by financial sector, the service providers are facing challenging times with the clients adopting a 'Wait and Watch' approach before finalizing their respective IT spends. 

 
Inflationary trend in agro-commodities and crude oil has also caused deterioration of global macro-economic environment and spending pattern. 

 
HCL Strategy

 
Subject is well diversified geographically, to reduce its dependence on any particular market. Moreover, it has a vertically focused business approach and offers combination of service mix reducing its dependence on any particular service. The Company's business is spread over five distinct service lines and no single business line contributed more than 37% of the total revenue. Similarly, the revenue from biggest industry vertical (BFSI) is also within 30% of overall revenue which is well lower than few of the competitors. This diversification strategy seems to have paid-off wherein slow-down of BFSI sector caused by sub-prime had very limited impact on subject 's revenue projections. 

 
The Company is confident that the long term potential for the industry is quite favorable in view of global tech spending forecasts remaining strong, aided by growth momentum witnessed in Europe, Asia Pacific and Rest of the World. 

 
Competition Related Risks

 
The Company faces competition not only from the India based IT services providers but increasingly from the multinational IT vendors who are expanding their presence in the country owing to attractiveness of the Offshoring model. 

 


HCL Strategy

 
Subject's differentiation strategy incorporating its unique business approach has led to its emerging as a 'Thought Leader' in the rapidly dynamic IT industry. Subject’s differentiation strategy is four fold which includes Employee First initiative, Blue Ocean strategy, Execution of Integrated Services designed to align IT with Business and Trust, Transparency and Flexibility. 

 
Employee Related Risks

 
Managing attrition rates and availability of talented and skilled pool of manpower are the two key challenges that are facing the industry today. The other key industry challenge is the acute shortage of talented and experienced manpower caused by lucrative employment opportunities offered by Indian and foreign IT vendors. 

 

HCL Strategy

 
Subject has put in place its 'Employee First' initiative that is now in its third year of successful implementation. The focus on employees as key resources led to introduction of several employee friendly policies that has helped HCL in containing its attrition rates from 20.4% in 2005 to 15.2% in 2008. Success of this program is being hailed globally by leading media houses and global forums. Now, this is being taught as a case study in Harvard and London Business School. Subject has been taking adequate steps to improve and augment the supply of experienced manpower. The Company has concrete plans to move its future expansion into tier II cities and set up campuses close to the locations of high intensity qualified pool of resources. It has partnered with select local engineering colleges/institutes and imparts quality and contemporary technical education. 

 
Subject makes continuous investments for in-house training and development initiatives for upgradation of skills and re-skilling of employees. This not only ensures that the Company has in-house availability of talented pool of resources but also the motivation of employees is maintained at high level by skill enhancement. 

 
Technology Risks

 
Subject operates in an ever evolving and dynamic technology environment and it is of utmost importance that the Company continuously reviews and upgrades its technology resources and processes lest it faces technology obsolescence. 

 
HCL Strategy

 
The Company keeps itself abreast and updated on the contemporary developments in technology landscape through participation in key technology forums, in-house training and development initiatives and its intensive focus on core research and development activities. The Company is not dependent on any single technology or platform. HCL has developed competencies in various technologies, platforms and operating environment and offers the wide range of technology options to clients to choose from for their needs. 

 
Further, Subject has a dedicated Engineering Excellence Group (EEG) which offers consulting to various delivery teams in developing best practices, development of reusable code and registering patents for methodologies and tools developed. 

 
Exchange Rate Risks

 
One single macro-economic development that engaged the attention of the entire industry last year was the relentless appreciation of Indian Rupee against the US Dollar. The industry is predominantly export driven and the magnitude of appreciation was to the tune of 12-14% and upset the industry cost dynamics. It was at this stage that the maturity and resilience of the industry was tested to manage the situation through variety of measures i.e. Cost-cutting initiatives and Risk Mitigation i.e. hedging etc. 

 
HCL Strategy

 
As a risk containment strategy for its foreign currency exposures, Subject has taken forward covers to hedge its receivables and forecast revenues against the foreign currency fluctuations. The Company does not speculate in foreign currency. Another key pointer is gradual shift in geographical dependence away from US and increased focus on Europe, Asia Pacific and rest of the world for generating business. This not only insulates from dependency on a single chosen economy but also ensures that the revenue streams are denominated in multiple currencies thereby de-risking the currency risk.


Business Concentration Risks


Geographical concentration

 
Subject has fairly well diversified portfolio of services spread over various geographies across multiple verticals. This has ensured adequate de-risking of the business model and protects subject from any adverse development in any geography, vertical or for any service line. Enclosed below are the details of subject's business concentration based on geography and verticals. In addition, the client portfolio of subject is also adequately diversified and does not carry any concentration risks. 

 
HCL Strategy

 
Subject derives 56% of business from US and rest 44% from non US. Last year the slowdown was mostly felt in US, but the business momentum from other non US geographies ensured that Company's overall growth objective was attained. In similar way, The Company's is well diversified through vertical services lines. 

 
Industry vertical concentration

 
While the BFSI remained the most challenged vertical against the backdrop of US slowdown, Subject's broad based vertical approach ensured that business impact is minimized through enhanced contribution from other verticals. 

 
HCL Strategy 

 
Subject's has been successful in client engagements in newer growth verticals like life sciences and media publishing and entertainment. These verticals are not conventionally large outsourcers of business applications and therefore present good growth potential. Subject has replicated its successful business engagements in these verticals in newer geographies and has been successful in gaining clients in this space. 

 
Investment Portfolio Risks


 
The Company has consistently carried a high level of surplus cash and active treasury investments. The primary area of risk for the Company's market exposures are related to the interest rate risk on its investment securities. 


HCL Strategy

 
All surplus funds are invested in avenues upon review by the investment committee. The guiding principles of all investment decisions are safety of investments, followed by liquidity and returns. The company invests its surplus funds in fixed deposits with reputed banks and debt based mutual funds. The company does not invest in equity or equity related instruments. 

 
Internal Control systems and their adequacy

 
The company has put in place an adequate system of internal control commensurate with its size and nature of business. These systems provide a reasonable assurance in respect of providing financial and operational information, complying with applicable statutes, safeguarding of assets of the company and ensuring compliance with corporate policies. 

 
The company has a dedicated Internal Audit team which ensures that: 

 

·         Adequate processes, systems, internal controls are implemented and these controls are commensurate with the size and operations of the company. 

·         Transactions are executed in accordance with policies and authorization.

·         Resources have been deployed as per the business plan, policies and authorization. 

 
Further, management has supplemented the efforts of Internal Audit team by having a dedicated Risk Management team. This team is responsible for Subject's Corporate Governance program including Enterprise Risk Management Program, Assurance on continuity of Internal Control procedures and Legal compliances. 

 
The company has a rigorous business planning system to set targets and parameters for operations which are reviewed with actual performance to ensure timely initiation of corrective action, if required. 

 
The company's audit committee comprising of 4 independent directors, which is a sub-committee of the board, reviews adherence to internal control systems, internal audit reports, risk management and legal compliances.

This committee reviews all quarterly and yearly results of the company and recommends the same to Board for their approval. 

 
FINANCIAL PERFORMANCE: 

 
The financial performance of the Company as per Indian GAAP is discussed hereunder in two parts: 

 
1. Subject (Consolidated) which includes the performance of its subsidiaries and joint venture. 

 
2. Subject (Standalone) which excludes the performance of its subsidiaries and joint venture. 


The Financial Statements have been prepared in compliance with the requirements of the Companies Act 1956, and Indian Generally Accepted Accounting Practices (GAAP). 

 
Contingent Liabilities

 

 

(As on 30.06.2008)

Rs. in millions

Capital and other commitments

 

Capital commitments

Estimated amount of unexecuted capital contracts (net of advances)

2998.000

Outstanding letter of credit

85.000

 

 

Total

3083.000

 

·         Guarantees have been given by the Company on behalf of various subsidiaries against credit facilities, financial assistance and office premises taken on lease amounting to Rs.1385.200 millions (previous year Rs. 1759.700 millions). These guarantees have been given in the normal course of the Company’s operations and are not expected to result in any loss to the Company on the basis of the beneficiaries fulfilling their ordinary commercial obligations.

 

·         Bank guarantees of Rs.202.100 millions (previous year Rs.72.900 millions). These guarantees have been given in the normal course of the Company’s operations and are not expected to result in any loss to the Company, on the basis of the Company fulfilling its ordinary commercial obligations.

 

·         Income Tax demands (excluding interest) of Rs.310.400 millions (previous year Rs.310.400 millions) The amounts shown in the item (c) above represent best possible estimates arrived at on the basis of available information. The uncertainties and possible reimbursements are dependent on the outcome of the different legal processes which have been invoked by the Company or the claimants as the case may be and therefore cannot be predicted accurately. The Company engages reputed professional advisors to protect its interest and has been advised that it has strong legal positions against such disputes.

 

 

 

 

FIXED ASSETS

 

·         Goodwill

·         Freehold land

·         Leasehold land

·         Building

·         Plant and machinery

·         Computers

·         Software

·         Furniture and fixtures

·         Vehicles

 

WEB DETAILS

Subject is a global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, Subject focuses on 'transformational outsourcing', underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R and D services and BPO. Subject leverages its extensive global offshore infrastructure and network of offices in 19 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Aerospace and Defense, Telecom, Retail and CPG, Life Sciences & Healthcare, Media and Entertainment, Travel, Transportation and Logistics, Automotive, Government and Energies and Utilities. Subject takes pride in its philosophy of 'Employee First' which empowers our 52,714 transformers to create a real value for the customers. Subject, along with its subsidiaries, had consolidated revenues of US$ 2.0 billion (Rs.83000 millions), as on 30th September 2008.

Subject Enterprise is a $5 billion leading Global Technology and IT Enterprise that comprises two companies listed in India - Subject and HCL Infosystems. The 3-decade-old enterprise, founded in 1976, is one of India's original IT garage start-ups. Its range of offerings spans Product Engineering, Custom and Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. The HCL team comprises over 58,000 professionals of diverse nationalities, who operate from 20 countries including 360 points of presence in India. Subject has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms.

 


 


 

CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No records exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No records exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                  None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                          None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                          None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 

 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

 

FOREIGN EXCHANGE RATES7

 

Currency

Unit

Indian Rupees

US Dollar

1

Rs.48.50

UK Pound

1

Rs.70.02

Euro

1

Rs.67.95

 

 

SCORE & RATING EXPLANATIONS

 

SCORE FACTORS

 

RANGE

POINTS

HISTORY

1~10

7

PAID-UP CAPITAL

1~10

7

OPERATING SCALE

1~10

7

FINANCIAL CONDITION

 

 

--BUSINESS SCALE

1~10

9

--PROFITABILIRY

1~10

6

--LIQUIDITY

1~10

8

--LEVERAGE

1~10

8

--RESERVES

1~10

8

--CREDIT LINES

1~10

7

--MARGINS

-5~5

-

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

YES

--LITIGATION

YES/NO

NO

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

NO

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

NO

--OTHER MERIT FACTORS

YES/NO

YES

TOTAL

 

67

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors and their relative weights (as indicated through %) are as follows:

 

Financial condition (40%)            Ownership background (20%)                 Payment record (10%)

Credit history (10%)                    Market trend (10%)                                Operational size (10%)

 


 

RATING EXPLANATIONS

 

RATING

STATUS

 

 

PROPOSED CREDIT LINE

>86

Aaa

Possesses an extremely sound financial base with the strongest capability for timely payment of interest and principal sums

 

Unlimited

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

 

Large

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

 

Fairly Large

41-55

Ba

Overall operation is considered normal. Capable to meet normal commitments.

 

Satisfactory

26-40

B

Unfavourable & favourable factors carry similar weight in credit consideration. Capability to overcome financial difficulties seems comparatively below average.

 

Small

11-25

Ca

Adverse factors are apparent. Repayment of interest and principal sums in default or expected to be in default upon maturity

 

Limited with full security

<10

C

Absolute credit risk exists. Caution needed to be exercised

 

 

Credit not recommended

NR

In view of the lack of information, we have no basis upon which to recommend credit dealings

No Rating

 

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions