MIRA INFORM REPORT

 

 

Report Date :

22.01.2011

 

IDENTIFICATION DETAILS

 

Name :

TATA CONSULTANCY SERVICES LIMITED

 

 

Registered Office :

9th Floor, Nirmal Building, Nariman Point, Mumbai-400021, Maharashtra

 

 

Country :

India

 

 

Financials (as on) :

31.03.2010

 

 

Date of Incorporation :

09.01.1995

 

 

Com. Reg. No.:

11-84781

 

 

CIN No.:

[Company Identification No.]

L22210MH1995PLC084781

 

 

TAN No.:

[Tax Deduction & Collection Account No.]

MUMT00681C  / MUMT11446B

 

 

PAN No.:

[Permanent Account No.]

AAACR4849R

 

 

Legal Form :

Public Limited Liability Company. The company’s shares are listed on the stock exchange.

 

 

Line of Business :

Provides IT services Business Solutions and Outsourcing.

 

 

RATING & COMMENTS

 

MIRA’s Rating :

Aa (81)

 

RATING

STATUS

PROPOSED CREDIT LINE

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

Large

 

Maximum Credit Limit :

USD 600000000

 

 

Status :

Excellent

 

 

Payment Behaviour :

Regular

 

 

Litigation :

Clear

 

 

Comments :

Subject is a well established and reputed company having excellent track. It is a part of Tata group, country’s premier industrial house. Fundamentals are strong and healthy. Payments are always correct and as per commitments.

 

The company can be considered good for any normal business dealings.

 

It can be regarded as a promising business partner in medium to long run.

 

NOTES :

Any query related to this report can be made on e-mail : infodept@mirainform.com while quoting report number, name and date.

 

 

ECGC Country Risk Classification List – April 1, 2010

 

Country Name

Previous Rating

(31.12.2009)

Current Rating

(01.04.2010)

India

A1

A1

 

Risk Category

ECGC Classification

Insignificant

 

A1

Low

 

A2

Moderate

 

B1

High

 

B2

Very High

 

C1

Restricted

 

C2

Off-credit

 

D

 

 

LOCATIONS

 

Registered Office :

9th Floor, Nirmal Building, Nariman Point, Mumbai – 400021, Maharashtra, India

Tel. No.:

91-22-67789595

Fax No.:

91-22-67789660

E-Mail :

sh.rajadhyaksha@tcs.com

tcs@tata.com

Website :

http://www.tcs.com

 

 

Corporate Office :

TCS House, Raveline Street, Fort, Mumbai – 400001, Maharashtra, India

Tel. No.:

91-22-67789999

Fax No.:

91-22-67789000

E-Mail :

Investor.relations@tcs.com

 

 

DIRECTORS

 

Name :

Mr. R N Tata

Designation :

Chairman

Date of Birth :

28.12.1937

Qualification :

Bachelor of Science degree in Architecture from Cornell University. Completed the Advanced Management Program Conducted by Harvard University  

Date of Appointment :

05.05.2004

Other Directorship :

  • Tata Sons Limited
  • Tata Industries Limited
  • Tata Steel Limited
  • Tata Motors Limited
  • Tata Chemicals Limited
  • The Indian Hotels Company Limited
  • The Tata Power Company Limited
  • Tata Tea Limited
  • Tat Autocomp Systems Limited
  • The Bombay Dyeing and Manufacturing Company Limited
  • Tata Teleservices Limited
  • Tata Teleservices [Maharashtra] Limited
  • Hindustan Aeronautics Limited 

 

 

Name :

Mr. S Ramadorai

Designation :

Managing Director

 

 

Name :

Mr. Aman Mehta

Designation :

Director

Date of Birth/Age :

01.09.1946

Qualification :

Bachelors degree in Economics from Delhi University

Experience :

Wide experience in Banking and finance

Date of Appointment :

06.05.2004

Directorship held in other Public Companies (excluding foreign companies) :

·         Wockhardt Pharmaceuticals Limited

·         Jet Airways Limited

·         Max Healthcare Institute Limited

·         Godrej Consumer

·         Products limited

·         Cairn India limited

 

 

Name :

Mr. V Thyagarajan

Designation :

Director

Date of Birth :

19.04.1946

Qualification :

B. Tech [Elec] and M.B.A. from the Indian Institute of Management Ahmedabad

Date of Appointment :

05.09.2005

Other Directorship :

Glaxo Smithkline Pharmaceuticals Limited

 

 

Name :

Mr. Clayton M Christensen

Designation :

Director

 

 

Name :

Mr. Ron Sommer

Designation :

Director

Date of Birth/Age :

05.09.2006

Qualification :

Ph .D in mathematics

Experience :

Wide experience in telecom and Business

 

 

Name :

Mr. Laura M. Cha

Designation :

Director

Date of Birth/Age :

05.12.1949

Qualification :

B A JD (Juris Doctor i.e, doctor of law)

Experience :

Wide experience in Law, Banking and securities markets.

Date of Appointment :

02.11.2006

 

 

Name :

Mr. N. Chandrasekaran

Designation :

Managing Director and Chief Executive Officer

 

 

Name :

Mr. S. Mahalingam

Designation :

Chief Finance Officer and Executive Director

 

 

Name :

Mr. Phiroz Vandrevala

Designation :

Executive Director

 

 

Name :

Dr. Vijay Kelkar

Designation :

Director

 

 

Name :

Mr. Ishaat Hussain

Designation :

Director

 

 

KEY EXECUTIVES

 

Name :

Mr. Suprakash Mukhopadhyay

Designation :

Company Secretary

 

 

Management Team:

 

 

Corporate:

Mr. N. Chandrasekaran (Chief Executive Officer)

 

Mr. S Mahalingam (Chief Finance Officer)

 

Mr. Phiroz Vandrevala (Corporate Affairs)

 

Mr. Ajoyendra Mukherjee (Global Human Resources)

 

 

Geography Heads:

Mr. Surya Kant (North America)

 

Mr. A.S. Lakshminarayanan (Europe)

 

Ms. Girija Pande (APAC)

 

Mr. Vish Iyer (APAC)

 

Mr. Masahiko Kaji (APAC)

 

Mr. Henry Manzano (Latin America)

 

Mr. Girish Ramachandran (MEA)

 

Mr. Srinivasa G. Raghavan (India)

 

 

 

Mr. John Lenzen (Marketing)

 

Ms. Pradipta Bagchi (Corporate Communication)

 

Mr. K. Ananth Krishnan (R and D)

 

Ms. Ritu Anand (Human Resources)

 

Mr. Ashok Mukherjee (Human Resources)

 

Mr. K. Ganesan (Human Resources)

 

Mr. Thomas Simon (Human Resources)

 

Mr. S. Narasimhan (Human Resources)

 

Mr. Satya Hegde (Legal)

 

Mr. B. Sanyal (Finance)

 

Mr. V. Ramakrishnan (Finance)

 

Mr. Pauroos Karkaria (Finance)

 

Mr. G.S. Lakshminathan (Finance)

 

Mr. Rajesh Gopinathan (Finance)

 

 

 

Mr. Ravindra J Shah (Chief Compliance Officer)

 

Mr. R. K. Raghavan (Security)

 

 

Industry Service Units:

Mr. Ramanamurthy Magapu (Banking and Financial Services)

 

Mr. K Krithivasan (Banking and Financial Services)

 

Mr. Susheel Vasudevan (Banking and Financial Services)

 

Mr. Tej Paul Bhatla (Banking and Financial Services)

 

 

 

Ms. Vijaya Deepti (Insurance)

 

Mr. Suresh Muthuswami (Insurance)

 

Mr. Ravi Viswanathan (Telecom)

 

Mr. Milind Lakkad (Telecom)

 

Mr. Nagaraj Ijari (Hi Tech)

 

Carol Wilson (Hi Tech)

 

Mr. Tanmoy Chakrabarty (Government)

 

Mr. Pratik Pal (Retail and Distribution)

 

Mr. Debashis Ghosh (Life Science and Healthcare)

 

Mr. Hasit Kaji (Energy, Resources and Utilities)

 

Mr. Kamal Bhadada (Media and Information Services)

 

Mr. S Sukanya (Travel and Hospitality)

 

 

Strategic Growth Units:

Mr. N G Subramaniam (TCS Financial Services)

 

Mr. Venguswamy Ramaswamy (Small and Medium Business)

 

Mr. Raj Agrawal (Platform BPO)

 

 

Service Units:

Mr. J Rajagopal (Global Consulting Practice)

 

Mr. Regu Ayyaswamy (Engineering and Industrial Services)

 

Mr. P R Krishnan (Infrastructure Services)

 

Mr. Abid Ali Neemuchwala (BPO)

 

Mr. Siva Ganesan (Assurance Services)

 

Mr. Krishnan Ramanujam (Enterprise Solutions)

 

Mr. K Jayaramakrishnan (Alliances)

 

Mr. Alok Kumar (Internal IT)

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

AS ON 31.12.2010

 

Names of Shareholders

No. of Shares

Percentage of Holding

(A) Shareholding of Promoter and Promoter Group

 

 

(1) Indian

 

 

Bodies Corporate

1,447,783,748

73.97

Any Others (Specify)

1,607,624

0.08

Trusts

1,607,624

0.08

Sub Total

1,449,391,372

74.05

(2) Foreign

 

 

Total shareholding of Promoter and Promoter Group (A)

1,449,391,372

74.05

(B) Public Shareholding

 

 

(1) Institutions

 

 

Mutual Funds / UTI

47,387,786

2.42

Financial Institutions / Banks

492,479

0.03

Central Government / State Government(s)

16,420

-

Insurance Companies

106,607,192

5.45

Foreign Institutional Investors

250,266,237

12.79

Sub Total

404,770,114

20.68

(2) Non-Institutions

 

 

Bodies Corporate

12,928,555

0.66

Individuals

 

 

Individual shareholders holding nominal share capital up to Rs. 0.100 Million

74,019,443

3.78

Individual shareholders holding nominal share capital in excess of Rs. 0.100 Million

14,058,654

0.72

Any Others (Specify)

2,052,858

0.10

Overseas Corporate Bodies

428

-

Trusts

150,934

0.01

Clearing Members

1,901,496

0.10

Sub Total

103,059,510

5.27

Total Public shareholding (B)

507,829,624

25.95

Total (A)+(B)

1,957,220,996

100.00

(C) Shares held by Custodians and against which Depository Receipts have been issued

-

-

(1) Promoter and Promoter Group

-

-

(2) Public

-

-

Sub Total

-

-

Total (A)+(B)+(C)

1,957,220,996

100.00

 

 

BUSINESS DETAILS

 

Line of Business :

Provides IT services Business Solutions and Outsourcing.

 

 

Products :

Product Description

Item Code (ITC Code)

Computer Software

85249009

 

PRODUCTION STATUS AS ON 31.03.2010

 

Particulars

 

 

Installed Capacity

Actual Production

Document processing systems

 

 

45000

9004

 

 

GENERAL INFORMATION

 

Bankers :

v                  Standard Chartered Grindlays Bank Limited

v                  Citibank N.A.

v                  The National Bank of Bahrain

v                  ABN Amro, U.S.A.

v                  Credit Suisse, Switzerland

v                  Bank Tejarat, Iran

v                  Nepal Arab Bank Limited, Nepal

v                  ABN Amro, Malaysia

v                  UNI Bank, Denmark

v                  CIBC Bank, Canada

v                  DBS, Singapore

 

 

Facilities :

Secured Loan

As on 31.03.2010 (Rs. In Millions)

From Others (i.e. entities other than banks and financial institutions)

Obligation under finance lease

292.500

Total

292.500

 

 

Unsecured Loan

 

Others

 

From entities other than banks

64.900

Total

64.900

 

Note:

 

  1. Bank overdrafts are secured against domestic book debts.
  2. Obligation under finance lease are secured against fixed assets obtained under finance lease arrangements.

 

 

 

Banking Relations :

--

 

 

Statutory Auditors :

 

Name :

Deloitte Haskins and Sells

Chartered Accountants

 

 

US GAAP Auditors :

 

Name:

Deloitte Haskins and Sells

Chartered Accountant

 

 

Associates:

  • Exegenix Research Inc. (ceased to be an associate and became a subsidiary w.e.f. 05.06.2009)
  • Firstech Solution Co. Limited (ceased to be an associate w.e.f. 12.01.2009)
  • National Power Exchange Limited

 

 

Fellow Subsidiaries:

  • Tata AIG General Insurance Company Limited
  • Tate AIG Life Insurance Company Limited
  • Tata Consulting Engineers Limited
  • Tata Housing Development Company Limited
  • Tata Business Support Services Limited
  • Tata Sky Limited
  • Tate Teleservices Limited
  • Tata Teleservices (Maharashtra) Limited
  • Tata Internet Services Limited
  • Tate Limited
  • Tate International AG
  • Wireless-TT Info Services Limited
  • Infiniti Retail Limited
  • Computational Research Laboratories Limited
  • Tate Realty And Infrastructure Limited
  • Tata Securities Limited
  • Tate Investment Corporation Limited
  • Tata Advanced Systems Limited
  • TC Travel And Services Limited
  • Panatone Finvest Limited

 

 

Subsidiaries :

1. CMC Limited

CMC Americas Inc.

2. Tata Consultancy Services Sverige AB

 

3. Tata Consultancy Services Asia Pacific  Pte Limited

  • Tata Information Technology (Shanghai) Company Limited
  • Tata Consultancy Services Japan Limited.
  • Tata Consultancy Services Malaysia Sdn Bhd
  • Tata Consultancy Services (China) Company Limited.
  • PT Tata Consultancy Services Indonesia
  • Tata Consultancy Services (Thailand) Limited
  • Tata Consultancy Services (Philippines) Inc.

4. TCS Iberoamerica SA

  • TCS Solution Center S.A.
  • Tata Consultancy Services Argentina S.A.
  • Tata Consultancy Services De Mexico S.A., De C.V.
  • TCS Inversiones Chile Limitada
  • Tata Consultancy Services De Espana S.A.
  • Tata Consultancy Services Do Brasil Limited a
  • Tata Consultancy Services Chile S.A.
  • Tata Consultancy Services BPO Chile SA
  • Syscrom S.A.
  • Custodia De Documentos Interes Limitada
  • TATASOLUTION CENTER S.A
  • Tata Consultancy Services Portugal Unipessoal Limitada
  • TCS Uruguay S.A. (w.e.f. 01.01.2010)
  • MGDC S.C. (w.e.f. 01.01.2010)

5. Tata Consultancy Services Netherlands BV

  • Tata Consultancy Services Luxembourg S.A.
  • Tata Consultancy Services Switzerland Limited.
  • Tata Consultancy Services France SAS
  • TCS Italia SRL

6. TCS FNS Pty Limited

  • TCS Financial Solutions Australia Holdings Pty Limited
  • TCS Financial Solutions Australia Pty Limited
  • Financial Network Services (Europe) Plc (ceased to be a
  • subsidiary w.e.f. 02.12.2008)
  • PT Financial Network Services
  • Financial Network Services (Africa) (Pty) Limited.
  • (ceased to be a subsidiary w.e.f. 05.03.2010)
  • Financial Network Services (H.K.) Limited
  • Financial Network Services Malaysia Sdn Bhd
  • (ceased to be a subsidiary w.e.f. 16.06.2009)
  • TCS Management Pty Limited .
  • ix) Financial Network Services (Beijing) Co. Limited.

7. APOnline Limited

 

8. Tata America International Corporation

  • TCS Financial Management, LLC
  • (ceased to be a subsidiary w.e.f. 14.04.2009)

9. Tata Consultancy Services Belgium SA

 

10. Tata Consultancy Services Deutschland GmbH

 

11. WTI Advanced Technology Limited

 

12. Tata Infotech Deutschland GmbH

(ceased to be a subsidiary w.e.f. 22.10.2008)

 

13. Tata Infotech (Singapore) Pte. Limited

(ceased to be a subsidiary w.e.f. 24.03.2010)

 

14. Tata Consultancy Services Canada Inc.

  • ERI Holdings Corp. (w.e.f. 05.06.2009)
  • Exegenix Research Inc. (w.e.f. 05.06.2009)

15. Diligenta Limited

 

16. C-Edge Technologies Limited

 

17. MP Online Limited

 

18. Tata Consultancy Services Morocco SARL AU

 

19. Tata Consultancy Services (Africa) (PTY) Limited.

  • Tata Consultancy Services (South Africa) (PTY) Limited.

20. TCS e-Serve Limited

  • TCS e-Serve International Limited
  • TCS e-Serve America, Inc

 


 

CAPITAL STRUCTURE

 

AS ON 31.03.2010

 

Authorised Capital :

No. of Shares

Type

Value

Amount

2250000000

Equity Share

Rs.1/- each

Rs.2250.000 Millions

1000000000

Redeemable Preference Shares

Rs.1/- each

Rs.1000.000 Millions

 

Total

 

Rs.3250.000 Millions

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

1957220996

Equity Share

Rs.1/- each

Rs.1957.200 Millions

1000000000

Redeemable Preference Shares

Rs./- each

Rs.1000.000 Millions

 

Total

 

Rs.2957.200 Millions

 

Note:

 

1. Equity Shares of Rs.10 each have been sub-divided into ten equity shares of Re. 1 each pursuant to the resolution passed by the shareholders at the Annual General Meeting on May 5, 2004.

 

2. The Company allotted 9,11,00,009 equity shares as fully paid up bonus shares by capitalisation of profits transferred from General Reserve, pursuant to a shareholders’ resolution passed at the Annual General Meeting on May 5, 2004.

 

3. The Authorised Share Capital was increased to 120,00,00,000 equity shares of Re.1 each pursuant to a shareholders’ resolution passed at the Annual General Meeting on June 29, 2006.

 

4. The Company allotted 48,93,05,249 equity shares as fully paid up bonus shares on July 31, 2006 by utilisation of Securities Premium Account.

 

5. 91, 90,440 equity shares of Re. 1 each, had been allotted in 2005-06 as fully paid up to the Shareholders of erstwhile Tata Infotech Limited pursuant to the Scheme of Amalgamation.

 

6. The Authorised Share Capital was increased to Rs. 2200.000 Millions by creation of 100,00,00,000 redeemable preference shares of face value of Re.1 each pursuant to a shareholders’ resolution passed by postal ballot on March 17, 2008.

 

7. Effective March 28, 2008, the Issued, Subscribed and Paid up capital increased to Rs.1978.600 Millions by allotment of 100,00,00,000 redeemable preference shares of face value of Re.1 each. These shares would be redeemable at par at the end of six years from the date of allotment but may be redeemed at any time after 3 years from the date of allotment at the option of shareholder. These shares would carry a fixed cumulative dividend of 1% per annum and a variable non-cumulative dividend of 1% of the difference between the rate of dividend declared during the year on the equity shares of the Company and the average rate of dividend declared on the equity shares of the Company for three years preceding the year of issue of the redeemable preference shares.

 

8. The Authorised Equity Share Capital was increased to 225,00,00,000 equity shares of Re.1 each pursuant to the resolutions passed by the share holders by postal ballot on June 12, 2009.

 

9. The Company allotted 97,86,10,498 equity shares as fully paid up bonus shares on June 18, 2009 by utilisation of Securities Premium Account pursuant to a resolution passed by the shareholders by postal ballot on June 12, 2009.

 

10. 144,34,04,398 equity shares (March 31, 2009 : 72,17,02,199 equity shares) and 100,00,00,000 redeemable preference shares (March 31, 2009 : 100,00,00,000 redeemable preference shares) are held by Tata Sons Limited, the holding company.

 

FINANCIAL DATA

[all figures are in Rupees Millions]

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

 

31.03.2010

31.03.2009

31.03.2008

SHAREHOLDERS FUNDS

 

 

 

1] Share Capital

2957.200

1978.600

1978.600

2] Share Application Money

0.000

0.000

0.000

3] Reserves & Surplus

148209.000

132483.900

108069.500

4] (Accumulated Losses)

0.000

0.000

0.000

NETWORTH

151166.200

134462.500

110048.100

LOAN FUNDS

 

 

 

1] Secured Loans

292.500

326.300

92.700

2] Unsecured Loans

64.900

84.100

89.800

TOTAL BORROWING

357.400

410.400

182.500

DEFERRED TAX LIABILITIES

401.000

1030.500

544.900

 

 

 

 

TOTAL

151924.600

135903.400

110775.500

 

 

 

 

APPLICATION OF FUNDS

 

 

 

 

 

 

 

FIXED ASSETS [Net Block]

27605.200

26690.800

19405.300

Capital work-in-progress

9407.200

6851.300

8897.400

 

 

 

 

INVESTMENT

78933.900

59360.300

45093.300

DEFERREX TAX ASSETS

531.300

36.500

0.000

 

 

 

 

CURRENT ASSETS, LOANS & ADVANCES

 

 

 

 

Inventories

67.800

169.500

171.900

 

Sundry Debtors

33323.000

37327.800

37470.100

 

Cash & Bank Balances

33961.600

16052.600

5275.200

 

Other Current Assets

6636.000

8173.500

8712.500

 

Loans & Advances

33851.100

29669.800

21666.000

Total Current Assets

107839.500

91393.200

73295.700

Less : CURRENT LIABILITIES & PROVISIONS

 

 

 

 

Sundry Creditors

20282.700

14981.900

 

Other Current Liabilities

12843.700

20156.900

24041.800

 

Provisions

39266.100

13289.900

11874.400

Total Current Liabilities

72392.500

48428.700

35916.200

Net Current Assets

35447.000

42964.500

37379.500

 

 

 

 

MISCELLANEOUS EXPENSES

0.000

0.000

0.000

 

 

 

 

TOTAL

151924.600

135903.400

110775.500

 

 

 


PROFIT & LOSS ACCOUNT

 

 

PARTICULARS

31.03.2010

31.03.2009

31.03.2008

 

SALES

 

 

 

 

 

Information technology and consultancy services

222329.300

215357.500

185337.200

 

 

Sale of equipments and software licences

8115.200

8682.500

0.000

 

 

Other Income

1776.000

(4562.400)

4459.500

 

 

TOTAL                                     (A)

232220.500

219477.600

189796.700

 

 

 

 

 

Less

EXPENSES

 

 

 

 

 

Employees Costs

78824.300

73700.900

 

 

Operation and other Expenses

84903.500

90130.800

 

 

 

TOTAL                                     (B)

163727.800

163831.700

135136.100

 

 

 

 

 

Less

PROFIT BEFORE INTEREST, TAX, DEPRECIATION AND AMORTISATION (A-B)      (C)

68492.700

55645.900

54660.600

 

 

 

 

 

Less

FINANCIAL EXPENSES/ INTEREST                   (D)

95.400

74.400

34.200

 

 

 

 

 

 

PROFIT BEFORE TAX, DEPRECIATION AND AMORTISATION (C-D)                                       (E)

68397.300

55571.500

54626.400

 

 

 

 

 

Less/ Add

DEPRECIATION/ AMORTISATION                     (F)

4693.500

4174.600

4587.800

 

 

 

 

 

 

PROFIT BEFORE TAX (E-F)                               (G)

63703.800

51396.900

50038.600

 

 

 

 

 

Less

TAX                                                                  (H)

7518.700

4434.800

4951.000

 

 

 

 

 

 

PROFIT AFTER TAX (G-H)                                (I)

56185.100

46962.100

45087.600

 

 

 

 

 

Add

PREVIOUS YEARS’ BALANCE BROUGHT FORWARD

99904.100

73748.900

--

 

 

 

 

 

Less

APPROPRIATIONS

 

 

 

 

 

Interim dividends on equity shares

11743.200

8807.400

--

 

 

Proposed final dividend on equity shares

27401.100

4893.100

--

 

 

Dividend on redeemable preference shares

170.000

70.000

--

 

 

Tax on dividend

6575.100

2340.200

--

 

 

General reserve

5618.500

4696.200

--

 

BALANCE CARRIED TO THE B/S

104581.300

99904.100

--

 

 

 

 

 

 

EARNINGS IN FOREIGN CURRENCY

 

 

 

 

 

FOB value of exports

1289.200

2026.800

167764.800

 

 

Consultancy services

211152.800

206002.600

0.000

 

 

Interest income

361.600

233.700

0.000

 

 

Other income

92.100

103.400

0.000

 

TOTAL EARNINGS

212895.700

208366.500

167764.800

 

 

 

 

 

 

IMPORTS

 

 

 

 

 

Raw Materials

111.100

422.800

411.900

 

 

Stores & Spares

0.200

0.700

00.700

 

 

Capital Goods

1018.400

2605.200

2315.500

 

TOTAL IMPORTS

1129.700

3028.700

2728.100

 

 

 

 

 

 

Earnings Per Share (Rs.)

28.61

23.95

NA

 

QUARTERLY RESULTS

 

PARTICULARS

 

30.06.2010

1st Quarter

30.09.2010

2nd Quarter

31.12.2010

3rd Quarter

Net Sales

64109.500

72674.500

76272.600

Total Expenditure

45496.000

51088.400

52821.900

PBIDT (Excl OI)

18613.500

21586.100

23450.700

Other Income

364.300

1032.200

1371.900

Operating Profit

18977.800

22618.300

24822.600

Interest

19.400

142.700

26.000

Exceptional Items

0.000

0.000

0.000

PBDT

18958.400

22475.600

24796.600

Depreciation

1146.000

1261.700

1392.300

Profit Before Tax

17812.400

21213.900

23404.300

Tax

2248.300

3087.400

2886.800

Provisions and contingencies

0.000

0.000

0.000

Profit After Tax

15564.100

18126.500

20517.500

Extraordinary Items

0.000

0.000

0.000

Prior Period Expenses

0.000

0.000

0.000

Other Adjustments

0.000

0.000

0.000

Net Profit

15564.100

18126.500

20517.500

 

KEY RATIOS

 

PARTICULARS

 

 

31.03.2010

31.03.2009

31.03.2008

PAT / Total Income

(%)

24.19

21.40

23.75

 

 

 

 

 

Net Profit Margin

(PBT/Sales)

(%)

27.64

22.94

27.00

 

 

 

 

 

Return on Total Assets

(PBT/Total Assets}

(%)

47.03

4352

5398

 

 

 

 

 

Return on Investment (ROI)

(PBT/Networth)

 

0.42

0.38

0.45

 

 

 

 

 

Debt Equity Ratio

(Total Liability/Networth)

 

0.48

0.36

0.33

 

 

 

 

 

Current Ratio

(Current Asset/Current Liability)

 

1.49

1.89

2.04

 

 

 

LOCAL AGENCY FURTHER INFORMATION

 

Operating Results and Business

 

Overall, 2009-10 has been a very satisfying year. TCS emerged stronger out of the global economic downturn as

it stayed close to its customers and helped them in the recovery process. The Company was aggressive in its quest for new contracts, executed on its full services strategy and maintained pricing discipline. This helped to deliver 8% revenue growth for the year along with improvement in margin.

 

On an Unconsolidated basis, in 2009-10 TCS revenues were at Rs.230444.500 Millions, a growth of 2.86% over 2008-09. Operating margin (Profit before taxes excluding other income) grew 189 basis points to 26.87% and net

margin grew 342 basis points to 24.38%.

 

On a Consolidated basis, in 2009-10 TCS revenues were at Rs.300289.200 Millions, a growth of 7.97% over 2008-09. Operating margin (Profit before taxes excluding other income) grew 304 basis points to 26.70% and net margin grew 441 basis points to 23.31%. This stellar performance was well received by investors, with the market capitalisation increasing from Rs.528450.000 Millions ($10.4 billion) in March 2009 to Rs.1528200.000 Millions ($34 billion) in March 2010.

 

The Company’s business grew even in those sectors affected by the economic meltdown, mainly because the customers appreciated the Company’s value proposition. Banking, Financial Services, Retail, Life Sciences & Health Care and Government sectors registered positive growth in FY10. However, sectors like Manufacturing, Telecom, Hi-Tech and Insurance all declined on an annual basis. The Company sees improvement in its order position in these industry segments as well as growth in almost all geographical markets. TCS’ full services trategy was validated with new service lines like BPO, Infrastructure, Assurance and products all delivering double digit growth.

 

Change in Leadership in TCS

 

Mr. S. Ramdorai retired as the Chief Executive Officer and Managing Director of the Company on October 5, 2009 as per the Company’s Policy. On October 6, 2009, Mr. N. Chandrasekaran assumed the role of Chief Executive Officer and Managing Director of the Company. Mr. Ramadorai continues to be on the Board as the Non-Executive Vice Chairman of the Company. Mr. Chandrasekaran has spent over 20 years in the Company performing various roles and was the Chief Operating Officer and Executive Director. With this seamless transition of the CEO role, the Company has continuity in its strategic and managerial approach.

 

Strategic Acquisitions and Alliances

 

The Company has been making acquisitions either directly or indirectly through its subsidiaries during the past few years in order to strengthen its leadership position in terms of its industry and service lines. TCS e-Serve Limited, TCS’ acquisition of Citigroup’s captive BPO operations in India, posted a good performance in 2009-10. TCS e-Serve recorded revenues of Rs.15177.800 Millions on a consolidated basis, an increase of 19.31% over previous year’s revenues of Rs.12721.200 Millions. Profit After Tax (PAT) at Rs.6593.800 Millions, was significantly higher than previous year’s PAT of Rs.82.33 Millions.

 

Major Ongoing CS initiatives:

 

Computer based Functional Literacy:

 

The functional literacy offering of TCS has now covered more than 140,000 persons. A new initiative for development of a solution for the Moree language spoken in Burkina Faso, West Africa has also begun. The National Literacy Mission has now invited TCS as official partner in Saakshar Bharat, a programme to

cover 70 million illiterate persons.

 

Advanced Computer Training Center (ACTC) Initiative:

 

To address the need for advanced learning institutions for visually impaired, TCS Maitree paved the way and pioneered an Advanced Computer Training Centre for the visually impaired at M. N. Banajee Industrial Home for the Blind at Mumbai. This centre offers vocational courses based on industry requirements. More than 65 visually impaired persons have been trained through this initiative in the last two years International CS initiatives:

 

UK and Ireland:

 

TCS has over 30 champions and teams having an impact on society in towns and cities, supporting over 45 charities through more than 250 initiatives. TCS has created the Tata UK flagship initiative called TODAY IS A GOOD DAY, which is a health programme deployed across the 19 Tata UK and mainland European companies with its 60,000 employees. TCS has also developed a PASSPORT TO EMPLOYABILITY education programme which includes: mentoring 160 boys in a deprived area of East London; being the education partner to over 80 disaffected boys from Stepney Football Club; working with ‘Wings of Hope’ encouraging 1,400 senior school entrepreneurs; participation in the Prime Minister’s Global Fellowship promoting global talent awareness.

 

Chile:

 

TCS had extensive discussions with the Chilean Government to identify areas where TCS could contribute effectively after last year’s devastating earthquake in the region. Given the fact that the residents in the affected areas were facing shortage of the basic amenities, TCS in consultation with the Chile Government decided to provide Water Desalination plants. These plants, which help in converting sea water into pure drinking water and are adequate in meeting the drinking water requirements of a small community, were also used extensively as part of the Tsunami relief efforts in South India. TCS deputed engineers, who installed these plants as well as trained local engineers in operating the plants. TCS is also working on procuring trucks which will help in delivering pure water to locations which are at some distance from the plants. TCS has also decided to provide 4000 units of Tata Swach Water Purifiers. These indigenously built water purifying equipment do not require any electricity and perfectly meet the drinking water requirements of individual affected families. These water filters will be distributed to the families through the Chilean Government agency involved in the relief and rehabilitation efforts.

 

Mexico:

 

Since 2006, TCS Mexico has collaborated in all events of the “Asociación Con ganas de Vivir” (Eager to Live Association) for children suffering from cancer.

 

Ecuador:

 

Since August 2009, a Blood Donation Program in co-ordination with the Ecuadorian Red Cross has been scheduled to take place every six months. The last Campaign was directed towards support of the Haiti earthquake victims.

 

North America:

 

TCS has supported numerous health related causes such as the Alzheimer’s Association Memory Walk in which TCSers across 4 cities helped raise awareness on this issue. In the area of education, TCS has created a student technology summer camp and awareness program called ‘goIT’ that is available to high school students in the Greater Cincinnati, Ohio region. Volunteering comes naturally to TCSers in North America who, for example, helped the less fortunate by working with Habitat for Humanity to build houses and volunteered to clean up roads and parks to better the environment. TCS North America contributed more than $280,000 to various charitable initiatives and organisations during the year and actively participated in more than 110 community activities.

 

Singapore:

 

TCS has organized and contributed towards a Bone Marrow Donation Awareness Programme and 20 TCSers have registered as Bone Marrow Donors.

 

 

INDUSTRY OVERVIEW

 

World-wide technology and related products and services spend is estimated to have crossed USD 1.5 trillion in 2009, a decline of 2.9% over 2008 as per NASSCOM Strategic Review 2010. Due to the global economic slowdown, considerable reductions were experienced in IT service spends across categories as global corporations cut back on discretionary spends and focused on leveraging IT spends to drive organisation-wide efficiencies, business transformation and adoption of new business models.

 

The economic downturn contributed to reductions in spending in the first half of 2009 and early signs of pick up in spending became visible in the second half of 2009. Companies had reduced IT spending either by delaying the decisions or by putting some discretionary spending on new IT projects on hold in the first half of 2009. This led to both pricing and volume pressures for IT service providers. In the second half of 2009 as economic growth showed signs of revival and driven primarily by the need to manage costs and increase operational efficiencies, as well as position themselves for the anticipated economic growth, many global corporations focused on (1) improvements in business processes (2) infrastructure consolidation (3) re-engineering (4) virtualization (5) workload management and (6) cutting down on cycle time and increasing speed to market. The components of IT services and BPO spend by nature of spend and geography and the growth in these markets for 2009 over 2008, which are of interest to the Company

 

Industry performance and projections

 

Globally technology spending is expected to further increase once the global economic recovery process gathers speed and discretionary spending levels increase. Information technology (IT) has become an integral part of business operations across industries and is seen by organisations as a primary driver of productivity improvement and business transformation that lead to sustained competitive advantages in the market place. Some of the future expected drivers for IT spending are the anticipated levels of increased regulation especially in the Banking, Financial Services and Insurance (BFSI) space, security and reporting requirements, and new focus areas including green IT and mobility/ubiquity initiatives. Global technology spend is expected to increase from

USD 1.6 trillion in 2008 to USD 1.9 trillion by 2013 at a Compounded Annual Growth Rate (CAGR) of 3.5%.

 

FOCUS AREAS OF THE COMPANY

 

Vision, Mission and Values:

 

In the last four decades, TCS has established a global reputation for its ability to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutionsand services. TCS’ values underpin all activities in the Company and these include leadership with trust, integrity, excellence and respect for the individual and learning and  sharing. At the beginning of this decade TCS had envisioned that it would be among the globaltop ten IT services companies in the world by the end the decade. The company has achieved its stated vision last year. On the basis of parameters like revenues, profits, number of employees and market capitalization, the Company is among the top ten IT services companies in the world. The company will continue to consolidate and strengthen its position in the industry as an integrated full services player with a global footprint in terms of innovation, operations and service delivery.

 

Strategy of the Company: The core of TCS’ strategy is the focus on the customer. It enables clients to experience a very high level of certainty in their IT operations.

 

Customer-centricity to enable certainty of experience: Their strategy is defined by their  ability and experience to play the critical role of a trusted business partner to large global corporations. They have built a customer-centric organization based on the brand promise of ‘Experience certainty’. This promise of certainty resonates with customers as it offers them real business results through optimal IT design and deployment. It reflects their  ability to solve the customer’s most challenging business problems.

 

Global Network Delivery Model: TCS has established a unique Global Network Delivery Model TM (GNDMTM) that allows the Company to deliver services to customers from multiple global locations in India, China, Europe, North America and Latin America. The GNDM™ enables the Company’s delivery centers to collaborate on projects and leverage all its assets in order to ensure ‘One Global Service Standard’.

 

Integrated Full Services Offering: TCS continues to build on its ‘Full Services Offering’ that offer global customers

an integrated portfolio of services. This includes a comprehensive range of (1) IT services capabilities in the areas of Application Development, Application Management and Enterprise Solutions (2) Business Process Outsourcing Services (3) IT Infrastructure solutions with a strong focus on ‘Remote Infrastructure Management’ and transformation (4) Engineering services with a focus on Enterprise Asset Management, Industrial Embedded Systems, Plant Automation Services and Product Engineering (5) Assurance and Validation services (6) TCS’ own product based solutions specifically in financial services and (7) Global Consulting capability that brings strong skills in program management, change management, process management and architecture.

 

This suite of integrated services continues to present a compelling value proposition for global corporations and continues to gain traction in the market place. The strategy captures the entire value chain of IT – from consulting to products and solutions and from implementation to support.

 

Strategic Acquisitions: In addition to sustaining strong organic growth, the Company continues to closely look at acquisitions that are strategic in nature. Through inorganic means the Company may look to strengthen gaps in its services portfolio, enter new geographies or market segments as well as in-source domain and technology expertise. The strategic acquisitions done over the years have created new capabilities within the Company and these acquisitions continue to yield synergistic growth. The Company has not made any major acquisitions in fiscal 2010.

 

Non-Linear Growth Strategies: As a long-term strategy, the Company continues to invest in Non-Linear Growth initiatives that will allow it to drive revenue growth without commensurate growth in the number of people. The Company is focused on a set of Strategic Growth Business initiatives to drive non-linear growth opportunities.

 

TCS Financial Solutions: TCS Financial Solutions enables transformation in financial services through a superior and holistic suite of solutions, under the brand name TCS BaNCS for banks, capital market firms, insurance companies and diversified financial institutions. The solution is designed to be modular with a state-of-the-art technology and a robust architecture.

 

TCS Financial Solutions increased its customers by adding 53 new clients during the financial year. In addition, 36 clients went “live” on BaNCS solutions during the year.

 

TCS BaNCS is increasingly gaining market recognition and industry analyst endorsements as listed below:

 

  • Celent’s ABCD analysis for core banking systems ranked TCS BaNCS as the leader
  • TCS BxNCS was ranked as the 3 best selling banking product by lBS Intelligence 2009
  • IDC ranked TCS BxNCS as the #1 solution in the China market
  • Forrester, Gartner and Tower — all have favorable endorsements on TCS BNCS.
  • In the recently published Forrester Global Banking Platform Deals report for 2009, TCS BaNCS has moved from the 4th to the 3rd place since last year
  • ‘Indian Bank’ won the 2009 Celent Model Bank award. With this, for the last three years in a row, TCS BNCS clients have won this award globally (2007:CACU-Australia, 2008:Taishin, Taiwan)
  • Celent’s Case Study on State Bank of India cited TCS BxNCS implementation as one of the largest globally and as large as the three biggest US banks combined.

 

Platform-based BPO:

 

Platform based Business Process Outsourcing (BPO) is an outsourcing model in which TCS provides management and execution of customer’s business processes using its own technology platform — built, owned and operated by it—on a utility-based model. This involves combining Information Technology, Infrastructure and BPO services into a bundled service offering that enables end-to-end execution of customer’s business processes. The strategic driver behind this offering from the Company is to address organisations’ increasing need for higher cost savings, superior business performance and single point of accountability in executing their business processes. TCS believes that its ability to create and deliver value to customers will be superior when it brings together all aspects – people, process and technology  -of such business areas.

 

The platform BPO unit has achieved good traction in the market for its offerings. It has won key deals with customers in India, US and UK and has earned high recognition from analysts as being a pioneer in providing platform-based BPO services. The Platform BPO unit is successfully providing BPO services to customers from globally diverse delivery locations on multi-tenant technology platform. As per analyst estimates, Platform BPO is

expected to constitute around 14% of overall BPO services market (of ~$170 billion) in 2010.

 

Small and Medium Business Initiative:

 

TCS launched the Small and Medium Business (SMB) Solutions Unit with the objective of providing end-to-end Information and Communication Technology (ICT) solutions to SMBs.

 

TCS has built the necessary solutions for a SMB to run their business. The company created a new service delivery model for the SMBs, called “IT-as-a-Service”. This model leverages the cloud computing paradigm to activate and manage ICT solutions. TCS charges monthly usage fees on a subscription basis in this model.

 

The solution stack includes pre-integrated suite of hardware, network and software solutions making TCS the single service provider for all the ICT requirements of an SMB. This brings considerable total cost of ownership savings to an SMB, helping them leverage technology to grow their business and become more competitive. The Company believes that the IT-as-a-Service model greatly simplifies IT adoption amongst SMBs.

 

Organisational structure aligned for Agile Response: The organisational structure has been aligned closely to the Company’s business strategy and operating imperatives. It consists of individual business units structured as industry solution units for different industries with independent business units for new growth markets like India, Asia Pacific, Latin America and Middle-East and  Africa. Non-linear growth initiatives are driven under separate business units.

 

Industry Solution Units: In order to retain sharp customer focus on key global accounts and enhance customer centricity across the organization, the Company has established Industry Solution Units (ISUs) along industry verticals. The list of Industry Solutions Unit includes: Banking and Financial Services, Insurance, Telecom, Manufacturing, Retail and Consumer Packaged Goods, Life Science and Healthcare, Media and Information Services, Hi-tech, Government, Energy, Resources and Utilities and Travel, Transportation and Hospitality Banking, Financial Services and Insurance (BFSI): The BFSI industry across the world has always leveraged technology effectively for addressing business challenges across different areas like globalisation, consolidation,

disintermediation, regulatory compliance, risk management, evolving distribution channels etc. The events of 2008 and its repercussions felt through 2009 swept the financial world into a corner, primarily as a result of financial indiscipline and poor governance. The rapidly changing business and economic environment requires BFSI institutions to effectively respond to increasing Governance, Risk and Compliance requirements while meeting superior levels of customer experience and effectively managing revenues and costs.

 

Over the past four decades TCS has partnered with multiple clients in the BFSI world and has executed a number of complex and time critical assignments under challenging business and operating environments. Their  end-to-end

offerings, comprehensive product suite, scalable processes and innovative frameworks have enabled significant strategic value creation for their  clients by helping them optimize their IT investments, enhanced operational efficiencies, minimized risk, and helped them to acquire sustained cost leadership.

 

Telecom: They serve many global clients and have long-standing relationships spanning a decade or more with many of these clients. They are currently executing several Transformational Projects which are in progress across North America, Europe, Middle East, South Africa, Latin America and India. Their  customers include:

 

  • 5 of top 10 Communication Service Providers worldwide V
  • 4 of top 6 European Telecommunication Services Companies
  • 8of top 10 Telecom Equipment Manufacturers globally
  • 5 of top 7 North American Communication service providers
  • 4 of top 5 Communication equipment vendors
  • Leading Indian telecom service providers

 

With the objective of differentiating their  offerings they have a spread of end-to-end offerings in Operations Support Systems (OSS), Business Support Systems (BSS), and Communication and Network Solutions. Over 30 % of the TCS consultants engaged in Telecom programs are domain experts in the fields of Networking, OSS and BSS areas. They have 12000+ man-years of domain expertise available to service clients. Their  solutions expertise and focus areas in the Telecom Operator space includes:

 

Telecom end-to-end processes, Customer

Relationship Management (CRM), Billing, Inventory, Provisioning, Mediation, Legacy and

Commercial Off the Shelf (COTS) solutions, BPO

for Operational processes, Managed services,

Hosted Delivery, IT Assurance and Infrastructure

Services.

 

Their Productized offerings include:

 

  • “Telco in a Box” frameworkwith readymade process definitions and solution sets for different service provider business phases
  • Service Oriented Architecture Framework for IT transformation of Service Provider
  • OSS/BSS
  • IPTV (Internet Protocol TV) framework for\ accelerating launch and deployment of
  • IPTV Service
  • Handset testing framework for rapid rollout of new applications

 

They have established Centers of Excellence (CoEs)/Labs for Customer Experience, OSS/BSS, IPTV, Value Added Services (VAS), Mobility Solutions and Integrated Network Convergence.

 

Manufacturing Industry Solutions:

 

Manufacturing Industry Solutions Unit has been playing a significant role as a strategic partner to its clients in Automotive, Industrial Manufacturing and  Components (IMC), Process and  Chemical and Aerospace sectors. One out of every three Fortune 500 Manufacturing companies works with the company to drive their next generation IT strategies. The Global economic slowdown resulted in negative growth for this vertical during this year. The discretionary IT spend of the automotive industry shrank in fiscal 2010, while the IMC sector, impacted by the declining order book position, cut back even on the ‘IT to run business’ expenditure. They diversified their  portfolio by embracing BPO and Infrastructure Management Services to broaden this units growth horizon for the future. Significant investments have been made to this effect in product development, supply chain management and customer experience management area, through assets, solutions and alliances.

 

Retail and Consumer Packaged Goods:

 

The Retail vertical is one of the fastest growing verticals at TCS today. It offers a complete portfolio of services – Consulting, IT Infrastructure Services, BPO, Assurance and Enterprise Solutions to Retail and Consumer Packaged Goods (CPG) companies globally. TCS Retail practice has been in existence for the past 15+ years with over 14000+ consultants serving 6 of the top 10 global retailers. They have a number of solutions and frameworks that include Store Based Loyalty, Point of Sale (POS) and Store Inventory Management, Web 2.0 enabled Ecommerce Components, Mobile Marketing and Commerce Solution, PLM (Product Lifecycle Management), Retail Analytics Platform and Assortment Analysis Tool.

 

They constantly develop new capabilities, forge alliances, and develop proprietary solutions and assets to meet the changing demands of the market. These solutions help their customers gain significant competitive advantage. To sustain competitive advantage in an industry characterized by intense competition, expanding boundaries, changing trends, short life cycle products, complex global supply chains and high customer churn, retailers need to leverage technology and create winning strategies. From high end consulting to integrated solution suites TCS provides end-to-end technology and business solutions that help retailers win customers and ensure success. In addition to end-to-end IT and BPO services TCS has also invested in the following proprietary solutions:

 

  • TCS Ecommerce Platform
  • Customer program Management (CPM)
  • Assortment Optimization
  • Workforce Management 
  • Platform based solution for finance and account (F and A), Human Resources, indirect Sourcing and Business Intelligence
  • TCS Retail Vertical also focuses on providing business process improvements for retailers leveraging its assets and lean framework.

 

At TCS, they continue to see Retailers focusing on improving their customer centricity, increasing operational efficiencies, reducing working capital and enabling multi-channel capabilities. The Business trends high on priority for leading retailers are investments in e-commerce and web 2.0; Inventory Optimization; mobile commerce and improved Customer Intimacy.

 

Business Process Outsourcing (BPO): TCS BPO is now ranked amongst the top 2 BPO providers in India. TCS BPO offers value added transaction processing services to its customers in industry verticals such as Banking and Financial Services, Insurance, Telecom, Life Sciences and Healthcare, Energy and Utilities, Travel, Transportation and Hospitality and Retail and Consumer Packaged Goods, while Knowledge-based services are focused on areas such as biostatistics, customer insights, risk analytics and predictive analytics.

 

Due to its focus on domain-intensive transaction processing services and knowledge services, as well as its high quality delivery, TCS BPO is forging newer customer relationships every quarter while strengthening its long-standing ties with key customers.

 

 

TCS’ proprietary GNDMTM (Global Network Delivery Model TM) has been effectively leveraged by TCS BPO Services, to facilitate a near-shore delivery for many of its global customers. During the financial year, the company continued to invest in scaling up its operations and delivering BPO Services from Cincinnati (Ohio) and Midland (Michigan) in USA, Guadalajara (Mexico), Montevideo (Uruguay) and Santiago (Chile) in Latin America, Hungary and UK in Europe, China and also from its established sites in India.

 

Engineering and Industrial Services (EIS):

 

The EIS business is an integral element of TCS’ strategy to provide full services across the engineering, product development and Rand D value stream of companies across all the industry verticals. The EIS portfolio provides a wide range of solutions catering to individual customer needs focusing on New Product Development Solutions, Product Lifecycle Management Solutions, Plant Solutions and  Services and Geospatial Solutions.

 

This vertical was impacted during the overall macroeconomic and manufacturing industry slow down and has since shown signs of recovery.

 

 

Global Consulting Practice: The Global Consulting Practice (GCP) uses consulting and IT services capabilities to bring continuity and consistency to strategic programs and help organisations manage current business requirements, while preparing for the future. It is a key component of the Company’s full services strategy to deliver greater value to clients. Their  consulting-led, integrated portfolio of IT and IT-enabled services is designed to help organizations increase alignment between Business Operations and IT.

 

Building on TCS’ delivery excellence and proven technology expertise, GCP leverages TCS’ industry insight and consulting knowhow gained over the last 40 years to deliver trusted advice to client organisations globally. GCP is instrumental in positioning TCS as a business advisor. It allows us to develop closer, broad based relationships with leading organizations, as they strive to optimize and transform their businesses using technology.

 

GCP partners with such clients across the transformation landscape and lifecycle to create innovative business solutions, support implementation and deliver measurable results.

 

Technology and Innovation: Over the last three decades, innovation has evolved in TCS in line with the environment and market. As on March 31, 2010, TCS had established a global network 19 Rand D Innovation Labs with specific focus on technologies and verticals. The Company had also established 60 Centers of Excellence (CoEs) in all areas of information technology and business services as well as on partner products. This ensured that all their  offerings incorporated the latest products and services capabilities from the Company and its alliance partners and allowed us to build new skill sets among the employee base to better serve customers current and emerging needs.

 

TCS’ Innovation Labs works on numerous research themes primarily in the field of information technology. These themes include use of IT for improving operational efficiency, business agility and simplification of complex systems and customer driven research themes to improve customer experience.

 

The TCS Co-Innovation Network (COIN™) has a key role in leveraging an external ecosystem to create leading edge solutions. During the current fiscal they created two significant solutions, the Home Infotainment Platform and Tata Swach for purifying water, in new business areas and at disruptive price points, by collaborating with their  partners.

 

Intellectual Property (IP): The Company has defined an IP strategy with the objective of building an effective portfolio for future monetization, collaboration and risk mitigation. The total number of granted patents is 60. In addition, TCS has over 295 patents pending in multiple jurisdictions.

 

Human Resources Strategy: The Company continues to invest in human resources development. The total number of employees including subsidiaries as at March 31, 2010 was 160,429 (143,761 as at March 31, 2009).

The Company had a gross addition (including Indian subsidiaries) of 38,063 (previous year 48,595) employees and a net addition of 16,668 (previous year 32,354) employees. Gross additions for last fiscal year included over

12,500 people as a result of the Citigroup BPO acquisition. The Company has recruited 38,063 employees in fiscal 2010 as compared to 35,345 employees in fiscal 2009 an increase in gross additions of 7.67% during the current fiscal.

 

Talent Retention: The attrition rate of 11.8% in fiscal 2010 (previous year 11.4%) is the lowest in the industry. This low attrition rate has been achieved by continuously investing in learning and development programs for employees, competitive compensation, creating a compelling work environment, empowering employees at all levels, as well as a well-structured reward and recognition mechanism.

 

Talent Diversity: The composition of the global workforce continues to show increasing trends in the number of female employees and foreign nationals from countries across the globe. As at March 31, 2010, women constituted 30.4% of the Company’s workforce (30.1% as at March 31, 2009). The Company employed persons from 80 different nationalities (previous year 67 different nationalities). The headcount of TCS Global non-Indian nationals including the employees of its subsidiaries as on March 31, 2010 was 10,475 employees (includes the foreign nationals employed by Diligenta their  UK Subsidiary). TCS is focused on adding to its global knowledge workforce and integrating these professionals into its workforce.

 

Academic Program: Continuous interaction with universities and other educational institutions remains a central plank of TCS’ strategy to attract the best scientific and engineering talent. TCS has also set-up an Industry – Academia collaboration network with some of the foremost Universities in India and rest of the world.

 

Talent acquisition: The Company continues to invest in improving the overall quality of engineering talent in India through a stringent academic accreditation program that helps benchmark and improve the quality of learning at colleges. The Company also provides training, internships and projects to students. As a result of these initiatives, TCS continues to be an employer of choice on engineering campuses across the country.

 

Inclusive Talent Development - TCS Ignite: Launched in 2007, Ignite demonstrates the Company’s commitment to inclusive growth. More than 60% of hiring done by the Company since inception under this program is of first generation graduates. Recruitment takes place from across 500 colleges in India, Nepal and Bhutan. More than 2,500 Ignite recruits are deployed on customer projects. More than 1000 Ignite recruited employees are pursuing

higher education opportunities like Masters in Computer Applications (MCA) in collaboration with its academic partners. The top 1% of Ignite recruited employee’s are pursuing the challenging MSc Computer Science program at the Chennai Mathematical Institute.

 

Ignite continues to make significant strides in the areas of learning (new advanced electives in Performance Engineering, Visual Excellenc, and Learning from Las Vegas), digitization (end-to-end, including new technology enabled learning platforms), and innovation (two broad patents filed around TouchStone, a secure and traceable HR supply chain solution).

 

Three ecosystem initiatives focusing on continuing education, schools and adult employability were launched. The dedicated MCA program for Ignite trainees is already among the country’s largest corporate continuing education program.

 

Learning and Development: More than 17,524 trainees completed the Initial Learning Program (ILP). Their  employees gained 9,151 new technology and process certifications during 2009-10 as part of the Continuous Learning Program (CLP). The e-Learning coverage was significantly enhanced. Modules in Portuguese, Mandarin and Spanish rolled out last year are being used. The new version of Competency Management System (iCALMS) and a Learning Planning System have been deployed globally to enhance the automation of Land D Processes.

 

FINANCIAL PERFORMANCE

 

Tata Consultancy Services Limited (TCS Limited) is a public company listed on “National Stock Exchange of India Limited (NSE)” and “The Bombay Stock Exchange Limited (BSE)” since August 25, 2004. The financial statements of TCS Limited are prepared in compliance with the Companies Act, 1956 and generally accepted accounting principles in India (Indian GAAP). TCS Limited has a number of subsidiary companies which are either wholly-owned or partly-owned. TCS Limited discloses audited financial results on a quarterly and annual basis. The financial results of Tata Consultancy Services Limited (TCS Limited) as per Indian GAAP are discussed hereunder in two parts:

 

 

(i) Tata Consultancy Services Limited (Consolidated) which includes performance of subsidiaries of TCS Limited.

Preparation and presentation of such Consolidated Financial Statements brings out comprehensively the performance of the TCS group of companies and is more relevant for understanding the overall performance of

TCS.

 

(ii) Tata Consultancy Services Limited (Unconsolidated) which excludes the performance of subsidiaries of TCS Limited.

 

Contingent Liabilities:

 

Particular

As on 31.03.2010

(Rs. In Millions)

As on 31.03.2009

(Rs. In Millions)

Claims against the company not acknowledged as debts

189.800

438.200

Income tax demands

2590.200

2690.400

Indirect tax demands

475.500

355.600

Guarantees given by the company on behalf of subsidiaries

18519.300

19388.400

Total

21774.800

22872.600

 

Note:

 

  • The Company is contesting claims made by lessors for properties leased under tenancy agreements in the courts. Of these claims, a provision has been held for Rs. 1065.900 Millions (March 31, 2009: Rs. 675.800 Millions) and Rs. 09.900 Millions (March 31, 2009: Rs. 329.000 Millions) has been included above under the head “Claims against the Company mot acknowledged as debt”.

 

  • TCS e-Serve Limited has a contingent liability of Rs. 2125.900 Millions (March 31, 2009: Rs. 2207.200 Millions) in respect of Income Tax matters in dispute. TCS e-Serve Limited has also paid advance taxes aggregating to Rs. 1621.300 Millions (March 31, 2009: Rs. 7621.300 Millions) against the disputed amounts for the relevant assessment years. The Company s entitled to an indemnification of the above referred contingent claims on TCS e-Serve Limited from the seller and would be required to pay amounts equal to amounts refunded to TCS a-Serve Limited on those claims as an adjustment to the purchase price consideration.

 

  • The Company has provided guarantees aggregating to Rs. 17193.200 Millions (GBP 252.500 Millions) (March 31, 2009: Rs. 18338.000 Millions) (GBP 252.500 million) to third parties on behalf of its subsidiary Diligenta Limited The Company does not expect any outflow of resources in respect of the above.

 

Fixed Assets:

 

  • Freehold Land
  • Leasehold Land
  • Freehold Buildings
  • Factory Buildings
  • Leasehold Buildings
  • Plant and Machineries
  • Computer Equipments
  • Motor Cars
  • Office Equipments
  • Electrical Installations
  • Furniture and Fixtures

 

 

Audited Consolidated Financial Results for the quarter ended 31 December, 2010

 Rs. In Millions

Particular

Quarter ended 31.12.2010

Nine Month Ended

31.12.2010

Information Technology and Consultancy Services

93314.700

261983.100

Sale of Equipments and Software Licenses (Net of Excise)

3318.800

9687.100

Expenditure

 

 

Employees cost

35522.300

100024.700

Overseas business expenses

14055.700

40497.100

Services rendered by business associates and others

4367.700

13288.500

Depreciation

1883.900

5223.800

Other expenditure

13691.200

37006.600

Total expenditure

 

 

Profit from operation before other income, interest and exceptional items

27112.700

75629.500

Other income

1942.100

3604.200

Profit before interest and taxes 

29054.800

79233.700

Interest

48.700

228.300

Profit before taxes

29006.100

79005.400

Provision for taxes

5041.400

13670.800

Profit after taxes but before minority interest and share of profit of associates

23964.700

65334.600

Minority interest

266.400

880.500

Share of loss of associates

--

3.000

Net profit / Loss for the period

23698.300

64451.100

Paid up equity share capital (face value of equity shares of Re. 1/- each)

1957.200

1957.200

Reserves excluding revaluation reserves

--

--

Dividend per shares (par value Re. 1/- each)

 

 

Interim dividend on equity shares (In Rupees)

0.200

0.600

Final dividend on equity shares (In Rupees)

--

--

Total dividend on equity shares (In Rupees)

0.200

0.600

Dividend on redeemable preference shares (In Rupees)

20.000

60.000

Preference dividend percentage

--

--

Earning per shares (in Rs) Basic/ Diluted

12.08

32.85

Public shareholding

 

 

Number of Shares

507829624

507829624

% of Shareholding

25.95%

25.95%

Promoters and Promoter Group Shareholding

 

 

a) Pledged/Encumbered

 

 

- Number of Shares

222100000

222100000

- Percentage of Shares (as a % of the Total Shareholding of Promoters and Promoter Group)

15.32

15.32

- Percentage of Shares (as a % of the Total Share Capital of the Company)

11.35

11.35

b) Non Encumbered

 

 

- Number of Shares

1227291372

1227291372

- Percentage of Shares (as a % of the Total Shareholding of Promoter and Promoter Group)

84.68

84.68

- Percentage of Shares (as a % of the Total Share Capital of the Company)

62.70

62.70

 

 

Consolidated Segment Information

              Rs. In Millions

Particular

Quarter ended 31.12.2010

Nine Month Ended

31.12.2010

Revenues by industry practice

 

 

Banking, financial services and insurance

43087.000

120614.100

Manufacturing

6963.900

19915.700

Retail and CPG

10559.100

29681.000

Telecom

13725.000

39404.700

Others

22298.500

62054.700

Revenues from operation

96633.500

271670.200

Segment Results

 

 

Banking, financial services and insurance

13288.400

37376.800

Manufacturing

1684.200

5207.600

Retail and CPG

2905.000

7716.900

Telecom

4898.700

14104.500

Others

5924.400

15494.200

Total

28700.700

79900.000

Unallocable expenses (Net)

1636.700

4498.800

Operating income

27064.000

75401.200

Other income (Net)

1942.100

3604.200

Profit before taxes

29006.100

79005.400

 

 

 

Segment capital employed

 

31.12.2010

Banking, financial services and insurance

 

62932.400

Manufacturing

 

7025.700

Retail and CPG

 

8691.900

Telecom

 

16350.100

Others

 

30606.400

Total

 

125606.500

Unallocable assets (Net)

 

115216.100

Total Capital employed (Net)

 

240822.600

 

Note:

 

  • The group has identified business segments (industry practice) as its primary segment and geographic segment as its secondary segment.

 

  • Business segments comprise companies providing banking, finance and insurance services, manufacturing companies in retail and consumer packaged goods industries, companies in telecommunication, media and entertainment and others such as utilities, travel, transportation and hospitality and third party products, etc.

 

 

Audited Financial Results for the quarter ended 31st December 2010

              Rs. In Millions

Particular

Quarter ended 31.12.2010

Nine Month Ended

31.12.2010

Income from operation

 

 

Information technology and consultancy services

73228.900

204573.800

Sale of equipment and software licenses (net of excise)

3043.700

8482.800

Total

76272.600

213056.600

Expenditure

 

 

Employees cost

26255.000

74176.900

Overseas business expenses

12588.600

36482.600

Services rendered by business associates and others

4516.700

12642.800

Depreciation

1392.300

3800.000

Other expenditure

9461.600

26104.000

Total expenditure

54214.200

153206.300

Profit from operations before other income, interest and taxes

22058.400

59850.300

Other income (net)

1371.900

2768.400

Profit before interest and taxes

23430.300

62618.700

Interest

26.000

188.100

Profit before taxes

23404.300

62430.600

Provision for taxes

2886.800

8222.500

Net profit after taxes

20517.500

54208.100

Basic and diluted earnings per share (in Rupees)

10.46

27.62

 

PRESS RELEASE

 

Volume surge boosts Tata Consultancy Services revenue to Rs 96630.000 Millions ($2.14 billion); up 4.1 per cent Q-o-Q, 26.3 per cent Y-o-Y

 

Net profit at Rs 23700.000 Millions; up 9.3 per cent Q-o-Q, 30 per cent Y-o-Y

·         Operating margins near historic high at 28 per cent

·         Growth led by mature markets; volume up 5.7 per cent

·         Highest ever gross addition at 20,219; net addition at 12,497

 

MUMBAI: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), reported its consolidated financial results according to Indian GAAP for the quarter ended December 31, 2010.

 

Highlights for the quarter ended December 31, 2010

 

·         Operating profits at Rs. 27070.000 Millions; up 5 per cent Q-o-Q and 29 per cent Y-o-Y.

·         35 new clients added.

·         Attrition at 14.4 per cent LTM (including BPO).

·         Quarterly dividend of  Rs2 per share.

·         EPS at Rs12.08 in Q3.

 

N Chandrasekaran, chief executive officer and managing director, TCS, said: “Sharp focus on our strategy with rigorous execution discipline has helped us capture volumes, defend our margins and deliver another stellar quarter. Demand environment continues to be strong and we are focused on helping our customers become more efficient and plan for growth.” He added: “With clients focused on transforming their businesses and becoming globally competitive in this dynamic macro environment, we are optimistic that demand for our solutions will continue to be strong going forward.”

 

S Mahalingam, chief financial officer, TCS, said: “Our ongoing out performance has been the result of a sustained effort from all operating teams to focus on growth with profitability. As we grow in size, we will have more levers at hand to combat headwinds and maintain our profitability while continuing to grow.” He added: “We continue to live with currency volatility and have leveraged our cost management ability to deliver on margins.”

 

Growth was led by the developed markets like the United States and Europe with strong contributions from Asia Pacific and the Middle East and Africa. The portfolio of industries has shown strong growth. In terms of services, TCS’ full services capabilities continue to be leveraged by customers with our new service lines like assurance and infrastructure services growing at a fast clip.


Key wins

 

·         Selected by a large global professional services firm in a multi-million, multi-year ADM and infrastructure services deal.

·         Selected by a leading pharmaceutical and healthcare company as a strategic partner in a multi-million dollar, multi-year deal for KPO services in clinical development.

·         Signed a multi-year contract for providing application and infrastructure management services for a leading financial services firm based in the UK and help the client create a 24X5 capability across different time zones.

·         Signed a multi-year agreement with a global hospitality leader to help accelerate and enhance its worldwide technology strategy as part of its worldwide innovation collaborative.

·         Signed a multi-year, multi-million agreement with a global top 10 airline for application maintenance and support of its critical customer-centric applications.

·         Partnered with a leading Indian private sector bank to launch an online trading platform with TCS providing end-to-end services including consulting and implementation of its TCS BaNCS securities trading and securities processing solutions.

·         Selected by a large integrated telecom service provider in the Middle East as its long-term managed services provider for IT operations including IT infrastructure and application areas in a multi-year, multi-million deal.

·         Selected as the technology service provider by a leading Indian bank to provide banking services in un-banked areas enabling its reach to cover 1000+ branches in its five regional rural banks over the next nine months.

 

Innovation and intellectual property:

 

During this quarter the company has been granted three patents. As of 31 December 2010, the company has applied for 413 patents and has been granted 67 patents.

 

Global Network Delivery Model

 

Offshore revenues were up by 30 basis points at 51.4 per cent, while revenues from non-Indian GNDM centres were at 4.9 per cent.

 

TCS BANCS

 

The company’s portfolio of financial products under the umbrella brand of TCS BANCS continued to exhibit strong double-digit growth. The company won six engagements in core banking, capital markets and insurance segments across markets. In addition four product installations went live during the quarter, including the multi-country core banking rollout for a large European-HQ global bank..

 

Human resources

 

Utilisation in Q3 FY11 remained at 83.8 per cent (excluding trainees) and 77.1 per cent (including trainees). The attrition rate in Q3 for IT services was 13.2 per cent (LTM), BPO: 24.7 per cent (LTM) while overall attrition was at 14.4 per cent. At the end of Q3, the total employee strength of the company was 186,914. Non Indian nationals formed 6.8 per cent of the total employee base and 31 per cent were women.

 

“We have welcomed the highest ever number of new TCSers in a single quarter with a gross addition of 20,219 employees as we continued to support the company’s strong growth and business pipeline,” said Ajoy Mukherjee, vice president, head, global human resources. “Given the strength of business demand, we have exceeded the hiring target we had set for this fiscal year.”

 

Awards and recognition

 

TCS was listed in Forbes's sixth annual 'Asia's Fabulous 50 companies'. The company was conferred the ‘most admired IT company of the year’ award by Bloomberg UTV in 2010. TCS won a 'certificate of commendation for significant achievement for large businesses' at the CII-ITC Sustainability Awards 2010. In the US, it was selected as the winner of the Delaware Valley HR Department of the Year 2010 Awards in two categories. It also won US-based Workforce Management’s Optimas Award for ‘general excellence’ —  the first time that an overseas company has received this honour. TCS was a winner of the First Annual Global Most Admired Knowledge Enterprises (Make) Awards for individual operating units. It has also been conferred the Asian and the Indian Make awards for the sixth time.

 

 


CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No records exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No records exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                              None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                          None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                          None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 


 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

 

FOREIGN EXCHANGE RATES

 

Currency

Unit

Indian Rupees

US Dollar

1

Rs.45.70

UK Pound

1

Rs.72.78

Euro

1

Rs.61.65

 


 

SCORE & RATING EXPLANATIONS

 

SCORE FACTORS

 

RANGE

POINTS

HISTORY

1~10

9

PAID-UP CAPITAL

1~10

9

OPERATING SCALE

1~10

9

FINANCIAL CONDITION

 

 

--BUSINESS SCALE

1~10

10

--PROFITABILIRY

1~10

8

--LIQUIDITY

1~10

9

--LEVERAGE

1~10

9

--RESERVES

1~10

9

--CREDIT LINES

1~10

9

--MARGINS

-5~5

---

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

NO

--LITIGATION

YES/NO

NO

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

YES

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

YES

--OTHER MERIT FACTORS

YES/NO

YES

TOTAL

 

81

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors and their relative weights (as indicated through %) are as follows:

 

Financial condition (40%)            Ownership background (20%)                 Payment record (10%)

Credit history (10%)                    Market trend (10%)                                Operational size (10%)

 


 

RATING EXPLANATIONS

 

 

RATING

STATUS

 

 

PROPOSED CREDIT LINE

>86

Aaa

Possesses an extremely sound financial base with the strongest capability for timely payment of interest and principal sums

 

Unlimited

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

 

Large

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

 

Fairly Large

41-55

Ba

Overall operation is considered normal. Capable to meet normal commitments.

 

Satisfactory

26-40

B

Capability to overcome financial difficulties seems comparatively below average.

 

Small

11-25

Ca

Adverse factors are apparent. Repayment of interest and principal sums in default or expected to be in default upon maturity

 

Limited with full security

<10

C

Absolute credit risk exists. Caution needed to be exercised

 

 

Credit not recommended

-

NB

                                       New Business

-

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.