MIRA INFORM REPORT

 

 

Report Date :

20.07.2011

 

IDENTIFICATION DETAILS

 

Name :

ITC LIMITED (w.e.f 1974)

 

 

Formerly Known As :

Imperial Tobacco Company of India Limited

 

 

Registered Office :

Virginia House, 37, Jawaharlal Nehru Road, Kolkata – 700071, West Bengal

 

 

Country :

India

 

 

Financials (as on) :

31.03.2011

 

 

Date of Incorporation :

24.08.1910

 

 

Com. Reg. No.:

21-001985

 

 

Paid-up Capital :

Rs. 7738.100 Millions

 

 

CIN No.:

[Company Identification No.]

L16005WB1910PLC001985

 

 

TAN No.:

[Tax Deduction & Collection Account No.]

CALI01571D

 

 

PAN No.:

[Permanent Account No.]

AAACI5950L

 

 

Legal Form :

A Public Limited Liability Company. The Company’s Shares are Listed on Stock Exchanges.

 

 

Line of Business :

Manufacturer of Cigarettes and Tobacco. It is also engaged in Hotel Business.

 

 

No. of Employees :

5000 (approximately)

 

 

RATING & COMMENTS

 

MIRA’s Rating :

Aa (81)

 

RATING

STATUS

PROPOSED CREDIT LINE

 

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

Large

 

Maximum Credit Limit :

USD 640000000

 

 

Status :

Excellent

 

 

Payment Behaviour :

Regular

 

 

Litigation :

Clear

 

 

Comments :

ITC is a Diversified Group. It is a well established and a reputed company having good track. Financial position of the company appears to be sound. Directors are reported to be experienced and respectable businessmen. Trade relations are reported as fair. Business is active. Payments are reported to be regular and as per commitments.

 

Company can be considered good for normal business dealings at usual trade terms and conditions.

 

It can be regarded as a promising business partner in medium to long run.

 

NOTES:

 

Any query related to this report can be made on e-mail: infodept@mirainform.com while quoting report number, name and date.

 

ECGC Country Risk Classification List – June 30, 2010

 

Country Name

Previous Rating

(01.04.2010)

Current Rating

(30.06.2010)

India

A1

A1

 

Risk Category

ECGC Classification

Insignificant

 

A1

Low

 

A2

Moderate

 

B1

High

 

B2

Very High

 

C1

Restricted

 

C2

Off-credit

 

D

 

 

LOCATIONS

 

Registered Office :

Virginia House, 37, Jawaharlal Nehru Road, Kolkata - 700 071, West Bengal, India

Tel. No.:

91–33–22260034/ 22260029/ 22266426/ 22499371/ 9253/ 22469373/ 22889371

Fax No.:

91–33–22452251-60 / 22882259 / 2260 / 1256

E-Mail :

itcsec@cal3.vsnl.net.in

itcisc@vsnl.net

isc@itc.in

Website :

www.itcportal.com

 

 

Headquarters :

84 (Old No.90) Chamiers Road, Chennai 600 018, Tamil Nadu

Tel. No.:

91-44-42081508

Fax No.:

91-44-24340294

 

 

Factory 1:

Integrated Industrial Estate, Sidcuil, Plot No. 1, Sector 11, Hardwar – 249 403, Uttarkhand, India

Tel. No.:

91-1334-322483

Fax No.:

91-1334-235383

 

 

Factory 2:

P O Box 2277, Thiruvottur, Chennai – 600 019, Tamilnadu, India

Tel. No.:

91-44-25733121

Fax No.:

91-44-25733852

 

 

Head Office :

ITC Hotel Kakatiya Sheraton and Towers, 63-3-1187, Begumpet, Hyderabad -500 016, Andhra Pradesh, India

Tel. No.:

91-40-23400132

Fax No.:

91-40-23401045

 

 

Corporate Office :

Kakatiya Sheraton and Towers, Begumpet, Hyderabad, Andhra Pradesh, India

 

 

Branch Office :

International Sales No. 106, Sardar Patel Road – 500003, Andhra Pradesh, India

Tel. No.:

91-40-27843768

Fax No.:

91-40-27810034

 

 

Plants :

Cigarette Factories

 

Bangalore

v      Meenakunte Village, Jallahobli, Bangalore (North) - 562 157, Karnataka, India

 

Kolkata

v      93/1, Karl Marx Sarani, P. B. No. 17203, Kolkata - 700 043, West Bengal, India

 

Munger

v      Basdeopur P. O., District Munger - 811 202, Bihar, India

 

Saharanpur

v      Sardar Patel Marg, P. O. Box No. 25, Saharanpur - 247 001, Uttar Pradesh, India

 

Green Leaf Threshing Plants

Anaparti

v      East Godavari District, Anaparti - 533 342, Andhra Pradesh, India

 

Chirala

v       Prakasam, P. B. No. 1, Chirala - 523 157, Andhra Pradesh, India

 

Packaging and Printing Plants

Chennai

v       Post Box No. 2277, Tiruvottiyur, Chennai - 600 019, Tamilnadu, India

Tel No.: 91-44-25733121/25733171/25733181

Fax No.: 91-44-25733852

 

Haridwar

v      Plot No. 1, Sector 11, Integrated Industrial Estate, Haridwar – 249403, Uttarkhand, India

 

Munger

 

v      Basdeopur P. O., District Munger, Munger - 811 202, Bihar, India

Tel No.: 91-6344-220505/16/17 / 2201892/222126/142/146

Fax No.:  91-6344-222443/222839

 

Paper and Paperboard Mills

 

Bollaram

v      Anrich Industrial Estate, Village Bollarum, Medak District, Andhra Pradesh – 502 325

 

Sarapaka

v      Sarapaka, Khammam District - 507 128, Andhra Pradesh, india

 

Thekkampatty

v      Thekkampatty Village, Vivekanandapuram Post, Mettupalayam Taluk, Coimbatore – 641113, Tamilnadu, India

 

Tribeni

v      P O Chandrahati, District Hooghly – 712 504, West Bengal, India

 

Cast Coating Plant

 

Anrich Industrial Estate, Village Bollarum, Medak District - 502 325, Andhra Pradesh, India

 

Lifestyle Retailing

 

Design and Technology Centre

v      86, Industrial Estate, Phase I, Udhyog Nagar, Gurgaon - 122 016, Haryana, India

 

Foods Factories

 

Haridwar

v      Plot No. 1, Sector 11, Integrated Industrial Estate, Haridwar – 249403, Uttarkhand, India

 

Ranjangaon

v      Plot No. D – 1, MIDC,  Ranjangaon, Taluka Shirur, Pune – 412220, Maharashtra, India

 

Personal Care Products Factory

 

Haridwar

v      Plot No. 1, Sector 11, Integrated Industrial Estate, Haridwar – 249403, Uttarkhand, India

 

Choupal Saagars – Rural Services Centres

 

Amravati

v      Old Survey No. 12/5, 12/6, and 12/7, Patwari Halika No. 48, Mouza Degaon, Pargana Nandgaon Peth, Tehsil, Amravati – 444 601, Maharashtra, India

 

Badaun

v      Khasara No. 10 and 12/3 (Part), Village Khunak, Tehsil Pargana, badaun – 243 601, Uttar Pradesh, India

 

Chandouli

v      Khasara No. 57 to 62 and 641, Muhabatpur Village, Ganj Khwaja, Pargana Dhoos, Tehsil Sakaldeeha, Chandouli – 232 104, Uttar Pradesh, India

 

Chindwara

v      Khasara No. 16/1, to 16/7, Patwari Halka No. 7, Village Imaliya Bohata, Chindwara – 480 001, Madhya Pradesh, India

 

Dewas

v      Survey No. 295 and 294/2, Patwari Halka No. 26, Village Lohar Pipliya, Tehsil, Dewas – 455 001, Madhya Pradesh, India

 

Dhar

v      Plot No. 438, Village Jaitpura, Ahmedabad, Indore Road, Dhar – 454 001, Madhya Pradesh, India

 

Hardoi

v      Khasara No. 658 and 659, Village Korriyan, Pargana Gopamau, Shahjahanpur Road, Tehsil , Hardoi – 241 001, Madhya Pradesh, India

 

Hathras

v      Khasara No. 21, Village Srinagar Pargana and Tehsil Sasni, Hathras – 204 216, Uttar Pradesh, India

 

Itarsi

v      Survey No. 309/1, 309/2 and 310/3, Village Raisalpur, Tehsil,  Itarsi,

             Hoshangabad - 461 111, Madhya Pradesh, India

 

Jagdishpur

v      Khasra No. 2377-2380, Village Kathura, Pargana Jagdishpur, Tehsil Musafirkhana, Sultanpur - 227 817, Uttar Pradesh, India

 

Mandsaur

v      Patwari Halka No. 14, Village Azizkhedi Tehsil, Mandsaur - 458 001, Madhya Pradesh, India

 

Mhow

v      Village Gawli Palasia, Patwari Halka No. 20, Tehsil Ambedkar Nagar, Mhow, Indore - 453 441, Madhya Pradesh, India

 

Nagda

v      Khasra No. 1393, 1394,1396 and 1397, Village Pandlya Kala, Nagda - 456 335,  Madhya Pradesh, India

 

Parbhani

v      Vasmat Road Parbhani, Gate No. 803, Near Water Filter Plant (Assola), Parbhani - 431 401, Maharashtra, India

 

Ratlam

v      Survey No.107/1, 107/2 and 107/3, Village Kharakhedi, Tehsil Ratlam - 457 001, Madhya Pradesh, India

 

Sehore

v      Khasra No. 208 and 209, Village Rafiqganj, Tehsil Sehore - 466 001, Madhya Pradesh, India

 

Ujjain

v      Survey No. 433/3, 456 and 458,  Patwari Halka No. 19, Village Kamed, Tehsil Ghattia, Ujjain - 456 001, Madhya Pradesh, India

26

Vidisha

v      Survey No. 18, Patwari Halka No. 45, Village Bais, Tehsil Vidisha - 464 001, Madhya Pradesh, India

 

Wardha

v      Survey No. 151/1 and151/4, Mouza No. 17, Mouza Inzapur, Tehsil Wardha - 442 001, Maharashtra, India

 

Washim

v      Survey No. 104, Patwari Halka No. 10, Mouza Zakalwadi, Akola Road, Taluka Washim - 444 505, Maharashtra, India

 

Yavatmal

v      Bhumapan No. 15/2A, Village Parwa, Yavatmal - 445 001, Maharashtra, India

 

Wills Lifestyle Stores

 

Ahmedabad

v      Shop No. 3, Time Square Building, C. G. Road, Navrangpura, Ahmedabad - 380 006

            Tel No: 079-26402303

 

v      Shop No. 231-232, Iscon Mega Mall, Near Iscon Temple, Sarkhej, National Highway, Ahmedabad 380 054

            Tel No: 079-40026308

 

Bangalore

 

v      6, Brigade Road, Bangalore 560 001

            Tel No: 080-41123662

 

v      Binnamangala, First Stage, 100 Ft. Road, Indira Nagar, Bangalore-560038

             Tel No: 080-41715665

 

v      Shop No. 39, Ground Floor, Total Mall, Kaikondarahalli Village, Sarjapur Road, Bengaluru 560 037

             Tel No: 080-41106326

 

Bhubaneshwar

v       794, Shaheed Nagar, Janpath, Bhubaneshwar 751007

             Tel No: 0674-2544386

 

Chandigarh

v      SCO 14, Sector 17E, Chandigarh 160 017

             Tel No: 0172-6549856

 

Chennai

v      19, Quaiser Tower, Khader Nawaz Khan Road, Nungambakkam, Chennai 600 034

             Tel No: 044-28332515

 

v      Shop No. 6, Chennai Citi Centre, 10 and 11, Dr. Radhakrishna Salai, Chennai 600 004

             Tel No: 044-43536214

 

Dehradun

v      56, Rajpur Road, Dehradun 248 001

             Tel No: 0135-2743444

 

Ernakulam

v      40/7182, M. G. Road, Ernakulam 682 035

             Tel No: 0484-3918800

Gurgaon

v      Shop No. 17, 18, 19 and 20, The Metropolitan, Mehrauli - Gurgaon Road, Gurgaon 122 002

            Tel No: 0124-4104444

 

v      Shop No. G 64 and 65, Ambi Mall, Ambience Island, National Highway No. 8, Gurgaon 122 001

            Tel No: 0124-4665492

 

Hyderabad

v      Shop No. G 4 and 5, G. S. Chambers, Nagarjuna Circle, Hyderabad 500 082

             Tel No: 040-66364700

 

Jaipur

v      Gulab Niwas, M. I. Road, Jaipur 302 001

             Tel No: 0141-2360684

 

Jammu

v      5 and 6 Residency Road, Jammu 180 001

            Tel No: 0191-2573153

 

Kanpur

v      Rave 3, Parvati Bagla Road, Kanpur 208 002

             Tel No: 0512-3042114

 

Kolkata

v      19B, Shakespeare Sarani, Kolkata 700 071

             Tel No: 033-22826102

 

v      C-008 and C-010, City Centre, Block – DC, Sector 1, Salt Lake, Kolkata 700 101

            Tel No: 033-23589137

 

v      Shop No. S026, South City Mall, 375, Prince Anwar Shah Road, Kolkata 700 068

            Tel No: 033-40072208

 

Lucknow

v      B-1, First Floor, Fun Republic Mall, Gomti Nagar,  Lucknow 226 010

            Tel No: 0522-3914398

 

v      Shop No. 25, Sahara Ganj, Hazrat Ganj, Shah Nazaf Road, Lucknow 226 001

            Tel No: 0522-4008401

 

Ludhiana

v      85/4A, The Mall, Ludhiana 141 001, Punjab, India

            Tel No: 0161-2441423

 

v      Shop No. 44-45, 50-51, The Westend Mall, Ferozpur Road, Ludhiana 141 012, Punjab, India

             Tel No: 0161-4644436

 

Mumbai

v      Shop No. 2, 3 and 32, Ruki Mahal Co-operative Housing, Society Limited, Colaba, Mumbai 400 005, Maharashtra, India

            Tel No: 022-22818261

 

v      Plot No. 386, Durga Chambers, Linking Road, Khar (West), Mumbai 400 052, Maharashtra, India

            Tel No: 022-26465503

 

v      F-8 and 9, Inorbit Mall, Malad Link Road, Malad (West), Mumbai 400 064, Maharashtra, India

            Tel No: 022-66430498

 

v      Unit No.10, SSP Building, LBS Marg, Mulund (West), Mumbai 400 080, Maharashtra, India

             Tel No: 022-66490407

 

v      Unit No. 4 and 5, Skyzone Level 1, Block 2, Phoenix Mills Compound, 462 Senapati Bapat Marg, Lower Parel,  Mumbai 400 013, Maharashtra, India

             Tel No: 022-40040604

 

v      Shop No. G11, Mega Mall, Malad Linking Road, Oshiwara, Andheri (West), Mumbai 400 104, Maharashtra, India

            Tel No: 022-40167330

 

New Delhi

v      F-41, South Extension-I, New Delhi 110 049

            Tel No: 011-41645555

 

v      10208, Padam Singh Road, Karol Bagh, New Delhi 110 005

             Tel No: 011-28750433

 

v      E-2, Connaught Place, New Delhi 110 001

             Tel No: 011-23417960

 

v      M-12, Greater Kailash-I, New Delhi 110 048

            Tel No: 011-29232555

 

v      Shop No. GF 10 and 11, TDI Mall, Plot No. 11, Shivaji Place, Rajouri Garden, New Delhi 110 027

             Tel No: 011-25105150

 

v      Select Citywalk, G 3 and 4, Ground Floor, Plot No. A3, District Centre Saket, New Delhi 110 017

            Tel No: 011-42658267

 

Noida

v      Shop No. G 32, Noida Amusement Park, Sector 32A, Noida 201 301

             Tel No: 0120-2458992

 

Panjim

v      3293, M.G. Road, Panjim 403 001,

             Tel No: 0832-6641222

Pune

v      1204/22, Shivaji Nagar, Junglee Maharaj Road, Pune 411 004

             Tel No: 020-66019402

 

v      11, Moledina Road, Pune 411 001

             Tel No: 020-26121222

Raipur

v      Unit No. 12, City Mall 36, G. E. Road, NH 06, Raipur 492 006

             Tel No: 0711-6454545

 

Ranchi

v      GEL Church-Commercial Complex, Main Building, Main Road, Ranchi 834 001

            Tel No: 0651-2330909

 

Siliguri

v      Shop No. 20 and 21, Lower Ground Floor, Cosmos Mall, Sevoke Road, Siliguri 734 001

            Tel No: 0353-6453601

 

Surat

v      UG - 2, Manav Mandir, Athawa Lines, Parle Point Circle, Surat 395 007

             Tel No: 0261-2257283

 

v      Shop No. 312 and 313, Second Floor, Iscon Prozone Mall, Domas Road, Surat 395 007

            Tel No: 0261-6454599

 

Thiruvananthapuram

v      Shop No. 1, Pan African Plaza, M.G. Road, Thiruvananthapuram 695 001

             Tel No: 0471-3012008

 

Vadodara

v      Shop No. 42-44, Ground Floor, Siddharth Complex, R. C. Dutt Road, Alkapuri, Vadodara 390 005

            Tel No: 0265-2325764

 

v      Shop No. 43-44, Basement, Siddharth Complex, R. C. Dutt Road, Alkapuri, Vadodara 390 005

            Tel No: 0265-2321594

 

Visakhapatnam

v      Shop No. 1, Rednam Manor, Dwarka Nagar, Near Diamond Park, Visakhapatnam 530 016

            Tel No: 0891-2702881

 

Club Stores

 

Bangalore

v      Bangalore Golf Club

 

Gurgaon

v      Classic Golf Resort

 

Kolkata

v      Tollygunge Club

 

v      Royal Calcutta Golf Club

 

 

John Players Stores*

 

Bangalore

v      48, Commercial Street, Bengaluru 560 001

             Tel No: 080-51185719

 

v      G-2, Sigma Arcade, Marathalli, Airport Road, Bengaluru 500 037

             Tel No: 080-41264344

 

v      8th Cross, Malleswaram, Bengaluru 560 003

            Tel No: 080-23561632

 

v      Shop No. 1, Total Mall, Sarjapur Road, Bengaluru 560 037

             Tel No: 080-41400080

 

Chennai

v      Shop No. 20, Kasi Arcade, 116, Sir Thygaraya Road, T. Nagar, Chennai 600 017

             Tel No: 044-28150297

 

v      No. 68 (Old No. 89), Sir Thygaraya Road, Pondy Bazaar, T. Nagar, Chennai 600 017

             Tel No: 044-43502651

 

v      Shop No. 129A, Spencer Plaza, Phase III, First Floor, 769, Anna Salai, Chennai 600 002

             Tel No: 044-52652449

 

v      Shop No. 145, AA Block, Third Avenue, Anna Nagar, Chennai 600 040

             Tel No: 044-42611257

 

v      Shop No. 63, 1st Main Road, Gandhi Nagar, Adyar, Chennai 600 020

             Tel No: 044-42035939

 

Hyderabad

v      3-6-198, Sreemukh Complex, Street No. 11, Himmayath Nagar, Hyderabad 500 029

            Tel No: 040-66784479

 

v      Shop No. 16 and 17, Upper Ground Floor, Sonali Mall, Main Road, Abids Hyderabad 500 001

            Tel No: 040-66135345

 

v      Shop No. 211, Second Floor, City Centre, Banjara Hills, Hyderabad 500 003

             Tel No: 040-27810092

 

v      Shop No. 16-11-740/5/A/9 and 10, Opp. Kala Niketan, Dilsukhnagar, Hyderabad 500 060

            Tel No: 040-66562102

 

v      6-3-882/2 to 24, Somajiguda X Road, Hyderabad 500 082

            Tel No: 040-40033339

 

Kolkata

v      Metro Cinema Building, 5, Jawaharlal Nehru Road, Kolkata 700 013

             Tel No: 033-22288035

 

v      25B, Camac Street, Kolkata 700 016

            Tel No: 033-32963064

 

v      14, The Metropolis, Hiland Park, 1925 Chak Garia, Kolkata 700 075

             Tel No: 033-24367039

 

v      6/1, Lindsay Street, Kolkata 700 087

            Tel No: 033-22497887

 

v      200/2C, R. B. Avenue, Gariahat, Kolkata 700 029

             Tel No: 033-24664928

 

v      8, Brahmo Samaj Road, Behala, Kolkata 700 034

            Tel No: 033-24989752

 

Mumbai / Thane

v      Gala No. 4, First Floor, Ajanta Industrial Estate, Off L. T. Road, Borivali (West), Mumbai 400 092

             Tel No: 022-28656154

 

v      20 Cusrow Bagh, Colaba, Mumbai 400 005

            Tel No: 022-22876461

 

v      Nakshatra Mall, Unit No. 21, 22, 23 and 24,Gokhle Road, Dadar, Mumbai 400 028

             Tel No: 022-24360794

 

v      Shop No. 2 and 2A, First Floor, Akshay Plaza Co-operative Society, Chembur, Mumbai 400 071

             Tel No: 022-25290004

 

v      Shop No. 1, 2, 3 and 4, Nadiadwala Chawl, SV Road, Opp. Paaneri, Andheri (West), Mumbai 400 058

            Tel No: 022-26203660

 

v      Shop No.6-A, Ishkrupa Building, Nehru Nagar, Dombivali (East) 421 201

            Tel No: 0251-2447787

 

v      Shop No. F38A, 1st Floor, Eternity Mall, Near Eastern Expressway Tin Hath Naka, Thane (West) 400 601

             Tel No: 022-25830838

 

v      New Diwadkar Building, Shivaji Chowk, Agra Road, Kalyan West, District Thane 412 301

            Tel No: 0251-2300446

 

v      Shop No. 1, Martuvaibhav Naughar, Vasai West, District Thane 401 202

            Tel No: 0250-2335477

 

v      Shop No. 34/35, City Centre Mall, Sector No. 19D, Palm Beech Road, Navi Mumbai, Vashi 400 703

             Tel No: 022-27896912

 

New Delhi / NCR

v      D-35, Lajpat Nagar, Central Market – II, New Delhi 110 024

             Tel No: 011-46573240

 

v      Shop No. 7/2, West Patel Nagar, New Delhi 110 008

             Tel No: 011-25889043

 

v      UG – 05, TDI Mall, Plot No. 11, Shivaji Place, Rajouri Garden, New Delhi 110 027

            Tel No: 011-25160440

 

v      F-16, District Centre, Janak Place, Janakpuri, New Delhi 110 058

            Tel No: 011-25618031

 

v      P-15, Pandav Nagar, Mayur Vihar, New Delhi 110 091

            Tel No: 011-22756180

 

v      13/29-30, Rachna Building, Ajmal Khan Road, Karol Bagh, New Delhi 110 005

       Tel No: 011-25810440

 

v      Shop No. 188, Sarojini Nagar Market, New Delhi 110 023

      Tel No: 011-24676188

 

v      F-14 / 17 Model Town, Phase II, New Delhi 110 009

      Tel No: 011-47062048

 

v      B-Block, Shop No. 2, Unitech Mall, Rohini, Sector 11, New Delhi 110 085

      Tel No: 011-27572652

 

v      16 Regal Building, Connaught Place, New Delhi 110 001

       Tel No: 011-43565499

 

v      Block C, Opp. Odeon Cinema, Connaught Place, New Delhi 110 001

      Tel No: 011- 43575253

 

v      Shop No. FF 101 and 102, Plot No. 12, Laxmi Nagar, District Centre, New Delhi 110 092

      Tel No: 011-22446327

 

v      UB-42 / 43, Jawahar Nagar, Kamla Nagar, New Delhi 110 007

      Tel No: 011-41530100

 

v      Shop No. 1257A, Main Market, Rani Bagh, Delhi 110 034

            Tel No: 011-27022577

 

v      G-8, Ground Floor, Cross River Mall, CBD, Shahadra, Delhi 110 032

             Tel No: 011-22308440

 

v      G-54, Laxmi Nagar, Vikas Marg, Delhi 110 092

      Tel No: 011-22542495

 

v      FF-33, First Floor, MGF Mall, The Metropolitan, Mehrauli - Gurgaon Road, Gurgaon 122 002

      Tel No: 0124-4085706

 

v      Shop No. 106, First Floor, MGF Mega City Mall, Mehrauli - Gurgaon Road, Gurgaon 122 002

      Tel No: 0124-4203900

 

v      UG-10, Omax Mall, Sohna Road, Gurgaon 122 001

      Tel No: 0124-4253687

 

v      Shop No. G-53, Ambi Mall, Ground Floor, National Highway 8, Gurgaon 122 001

      Tel No: 0124-6451287

 

v      Shop No. 16 and 30, 2nd Floor, Centre Stage Mall, Sector 18, Noida 201 301

      Tel No: 0120-4351856

 

v      Shop No. 225, Ground Floor, C-134B, Shoprix Shopping Mall, Sector 61, Noida 201 301

      Tel No: 0120-2582143

 

v      205, Second Floor, Noida Amusement Park, Sector 32A, Noida 201 301

      Tel No: 0120-4232952

 

v      Shop No. 4, 5 and  6, Arjun Plaza, Jagat Farm, Gamma – 1,Greater Noida 201 301

             Tel No: 0120-2322563

 

v      Shop No. F-6, First Floor, Ansal Crown Plaza, Sector 15A, Faridabad 121 001

      Tel No: 0129-5014077

 

v      ‘SRS BTL’, Barkhal Gurgaon Road, Faridabad 121 005

       Tel No: 0129-4090100

 

v      UGF-A103, Manhattan Mall, Sector 20-A, Main Mathura Road, Faridabad 121 003

      Tel No: 0129-6462032

 

v      Shop No. 55, First Floor, Shipra Mall, Plot No.9, Vaibhav Khand, Ghaziabad 201 012

      Tel No: 0120-3023085

 

v      Shop No. 21 and 22, Pacific Mall, Plot No.1, Site-IV, Sahibabad Industrial Area, Ghaziabad 201 010

      Tel No: 0120-3053322

 

v      24, Gyan Deep Building, Chaudhary More, Ghaziabad 201 002

      Tel No: 0120-4112356

 

Baroda

203 Adalja Commercial Centre, 2nd Floor, Subhanpura Road, Ellora Park, Baroda – 390 007, Gujarat

Tel. : 91-265-2281180/2281732

 

Secunderabad

Sidharth Plaza’, 9-1-125/3, 2nd Floor, No. 44 Sarojini Devi Road, Secunderabad 500 003

Tel No.: 91-40-27804025,2293

 

Mumbai
Packaging and Printing Division, 4th Floor, Eucharistic Congress, Building No. 1, 5th Convent Street, Colaba, Mumbai 400 039

Tel 91-22-22830543

Fax 91-22-22832654

 

New Delhi

SBU-PPB, ITC Green Centre, 10 Institutional Area, Sector 32, Gurgaon 122 001

Tel No.: 91-124-4171417/4171000

Fax No.: 91-124-4173145

 

Bengaluru

SBU:PPB, PO- Pulikeshinagar, Bengaluru 560 005

Tel No.: 91-80-25498580

Fax No: 91-80-25493677

 

 

Hotels :

ITC Hotel Sonar Bangla

Sheraton and Towers, 1, JBS Haldane Avenue, Kolkata – 700 046, West Bengal, India

 

ITC Hotel Grand Maratha Sheraton and Towers

Sahar, Mumbai - 400 099, Maharashtra, India

 

ITC Hotel Maurya Sheraton and Towers

Diplomatic Enclave, New Delhi - 110 021, India

 

Chola Sheraton

10, Cathedral Road, Chennai - 600 086, Tamilnadu, India

 

WelcomeHotel Mughal Sheraton

Taj Ganj, Agra - 282 001, Uttar Pradesh, India

 

Owned Hotels

 

Agra

v      ITC Mughal*, Taj Ganj, Agra 282 001

 

v      Bengaluru

v      ITC Windsor*, 25, Golf Course Road, Bengaluru 560 052

 

Chennai

v      Sheraton Chola Hotel, Cathedral Road, Chennai 600 086

 

Jaipur

v      Sheraton Rajputana Hotel, Palace Road, Jaipur 302 006

 

Kolkata

v       ITC Sonar*, 1, JBS Haldane Avenue, Kolkata 700 046

v       Kolkata Marketing Brnach, 2nd Floor, 2 Lee Road, Koklata -* 700 020

Tel No. 91-33-22889371

Fax No.91-33-22882580

 

Mumbai

v      ITC Maratha*, Sahar, Mumbai 400 099

 

v      ITC Grand Central*, 287, Dr. B. Ambedkar Road, Parel, Mumbai 400 012, Maharashtra

 

New Delhi

v      ITC Maurya*, Diplomatic Enclave, New Delhi 110 021

 

v      Sheraton New Delhi Hotel, District Centre, Saket, New Delhi 110 017

 

v      Licenced Hotels

 

Kota

v      WelcomHeritage Umed, Bhawan Palace, Station Road, Kota 324 001

 

Port Blair

v      Fortune Resort Bay Island, Marine Hill, Port Blair 744 101

 

Vadodara

v      WelcomHotel Vadodara, R. C. Dutt Road, Alkapuri, Vadodara 390 007

 

v      Hotels Under Operating Services

 

Aurangabad

v      WelcomHotel Rama International, R-3, Chikalthana, Aurangabad 431 210

 

Chennai

v      ITC Hotel Park, Sheraton and Towers, 132, T. T. K. Road, Chennai 600 018

 

Hyderabad

v      ITC Kakatiya*, 6-3-1187, Begumpet, Hyderabad 500 016

Visakhapatnam

v      WelcomHotel Grand Bay, Beach Road, Visakhapatnam 530 002

 

 

Division Headquarters :

Chief Executive


Mr. S. Sivakumar
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office:  91-40-27800875 / 27801533
Fax: 91-40-27804476
Email  :   sivakumar.s@itc.in

 

Head of Finance


Mr. C V Sarma
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad  -500003
Office :   91-40-27801625
Fax    :   91-40-27804476
Email  :   sarma.cv@itc.in

 

Vice President - HRD


Mr. K. T. Prasad
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office :   91-40-27804642
Fax    :   91-40-27804476
Email  :   prasad.kt@itc.in

 

Chief Information Officer


Mr. V. V. Rajasekhar
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office :   91-40-55318040
Fax    :   91-40-27804476
Email  :   Rajasekhar.VV@itc.in

 

Chief Manager - Processed Fruits


Mr. Ninad Bhosle
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office :   91-40-27803401
Fax    :   91-40-27804476
Email  :   Ninad.Bhosle@itc.in / Raghuraj@itc.in           

           

Vice President - Operations


Mr. Rajnikant Rai
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office :   91-40-27803401
Fax    :   91-40-27804476
Email  :   Rajnikant.Rai@itc.in / SudipKumar.Basu@itc.in

 

Trader - Edible Nuts and Spices


Mr. Rahul Poddar
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office :   91-40-27805650
Fax    :   91-40-27804476
Email  :   Rahul.Poddar@itc.in

 

Chief Trader - Coffee and Spices


Mr. Ninad Bhosle
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office :   91-40-27805650
Fax    :   91-40-27804476
Mobile :   98494-11555
Email  :   Ninad.Bhosle@itc.in / Mayank.Shah@itc.in  

 

Chief Manager - Aqua

Mr. S. Biswas
ITC - International Business Division
31, Sarojini Devi Road, Secunderabad - 500003
Office :   91-40-27801914
Fax    :   91-40-27804476
Email  :   Biswas.S@itc.in / Ranganathan.S@itc.co.in       

 

 

DIRECTORS

 

AS ON 31.03.2011

 

Name :

Mr. Yogesh Chander Deveshwar

Designation :

Chairman

Other Directorship:

 

·         Surya Nepal Private Limited

·         HT Media Limited

·         ITC Infotech India Limitd

·         ITC Infotech Limited, UK

·         ITC Infotech USA, Inc.

 

 

Name :

Mr. Nakul Anand

Designation :

Executive Director

Other Directorship:

 

  • International Trave House Limited
  • Gujarat Hotels Limited
  • Landbase India Limited
  • Fortune Park Hotels Limited
  • Srinivasa Resorts Limited
  • Adayar Gate Hotel Limited
  • Bay Islands Hotels Limited
  • Maharaja Heritage Resorts Limited

 

 

Name :

Mr. Pradeep Vasant Dhobale

Designation :

Executive Director

Other Directorship:

 

  • BFIL Finance Limited

 

 

Name :

Mr. Kurush Noshir Grant

Designation :

Executive Director

Other Directorship:

 

  • Wimco Limited
  • Surya Nepal Private Limited
  • King Maker Marketing, Inc., USA

 

 

Name :

Mr. Anil Baijal

Designation :

Non Executive Director

Other Directorship:

 

·         International Travel House Limited

·         Agre Developers Limited

·         DLF Pramerica Life Insurance Company Limited

·         IDFC PPP Trusteeship Company Limited

·         MMTC Limited

 

 

Name :

Mr. Shilabhadra Banerjee

Designation :

Non Executive Director

Other Directorship:

 

  • IFCI Limited

 

 

Name :

Mr. Angara Venkata Girija Kumar

Designation :

Non Executive Director

 

 

Name :

Mr. Serajul Haq Khan

Designation :

Non Executive Director

Other Directorship:

 

·         Infrastructure Development Finance Company Limited

·         Apollo Health Street Limited

·         Bajaj Auto Limited

·         Bajaj Allianz General Insurance Company Limited

·         Bajaj Allianz Life Insurance Company Limited

·         Bajaj Holdings and Investments Limited

·         Bajaj Finserv Limited

 

 

Name :

Mr. Dinesh Kumar Mehrotra

Designation :

Non-Executive Directors

Other Directorship:

 

·         LICHFL Care Homes Limited

·         LIC Housing Finance Limited

·         ACC Limited

·         Infrastructure Leasing and  Financial Services Limited

·         LIC (Lanka) Limited

 

 

Name :

Mr. Sunil Behari Mathur

Designation :

Non-Executive Directors

Other Directorship:

 

  • IDFC Trustee Company Limited
  • Orbis Financial Corporation  Limited
  • Cholamandalam MS General
  • Insurance Company Limited
  • National Stock Exchange of India Limited
  • Havells India Limited
  • Axis Bank Limited
  • UltraTech Cement Limited
  • Hindustan Oil Exploration Company Limited
  • National Collateral Management Services Limited
  • DCM Shriram Industries Limited
  • Infrastructure Leasing and Financial Services Limited
  • Housing Development and Infrastructure Limited
  • General Insurance Corporation of India

 

 

Name :

Mr. Hugo Geoffrey Powell

Designation :

Non Executive Director

Other Directorship:

·         Reynolds American Inc.

 

 

Name :

Mr. Pillappakkam Bahukutumbi Ramanujam

Designation :

Non-Executive Director

 

 

Name :

Mr. Basudeb Sen

Designation :

Non-Executive Director

Other Directorship:

 

·         Srei Venture Capital Limited

·         Gujarat NRE Coke Limited

·         Sumedha Fiscal Services Limited

·         Mahangar Gas Limited

·         Himadri Chemicals and Industries Limited

·         Dhuneri Petrochem and Tea Limited

 

 

Name :

Mr. Balakrishnan Vijayaraghavan

Designation :

Non-Executive Director

 

 

Name:

Mr. Anthony Ruys

Designation:

Non-Executive Director

Other Directorship:

 

·         Schiphol Group NV, NL

·         British American Tobacco P.I.C, UK

·         Lottomatica SpA, Italy

·         Janivo Holdings BV,

 

 

Name:

Mr. Krishnamoorthy Vaidyanath

Designation:

Non-Executive Director

 

 

KEY EXECUTIVES

 

Name :

Mr. B B Chatterjee

Designation :

Secretary

 

 

Name :

R. Tandon

Designation :

Chief Financial Officer

 

 

Board Committee

Audit Committee :

 

  • S B Mathur, Chairman
  • A Baijal, Member
  • A V Girija Kumar, Member
  • P B Ramanujam, Member
  • K Vaidyanath, Member
  • B Vijayaraghavan, Member
  • P V Dhobale, Invitee
  • R Tandon, Invitee
  • S Basu, Invitee (Head of Internal Audit)
  • B B Chatterjee Secretary

 

 

Compensation Committee :

 

  • S H Khan, Chairman
  • S B Mathur, Member
  • H G Powell, Member
  • B Sen, Member
  • A Baijal, Member

 

 

Nominations Committee :

 

  • Y C Deveshwar, Chairman
  • A Baijal, Member
  • S Banerjee, Member
  • A V Girija Kumar, Member
  • S H Khan, Member
  • S B Mathur, Member
  • D K Mehrotra, Member
  • P B Ramanujam, Member
  • K Vaidyanath, Member

 

 

Investor Services Committee :

 

  • A V Girija Kumar, Chairman
  • K N Grant, Member
  • P B Ramanujam, Member
  • B Sen, Member
  • B Vijayaraghavan, Member
  • B B Chatterjee, Secretary

 

 

Sustainability Committee :

 

  • Y C Deveshwar, Chairman
  • S Banerjee, Member
  • H G Powell, Member
  • A Ruys, Member
  • B Sen, Member
  • B Vijayaraghavan, Member
  • B B Chatterjee, Secretary

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

(AS ON 31.03.2011)

 

Names of Shareholders

No. of Shares

Percentage of Holding

(A) Shareholding of Promoter and Promoter Group

 

 

(1) Indian

 

 

(2) Foreign

 

 

(B) Public Shareholding

 

 

(1) Institutions

 

 

Mutual Funds / UTI

1,132,943,345

14.69

Financial Institutions / Banks

6,985,350

0.09

Insurance Companies

1,636,939,562

21.22

Foreign Institutional Investors

1,086,605,534

14.09

Sub Total

3,863,473,791

50.09

(2) Non-Institutions

 

 

Bodies Corporate

498,135,921

6.46

Individuals

 

 

Individual shareholders holding nominal share capital up to Rs. 0.100 million

737,248,644

9.56

Individual shareholders holding nominal share capital in excess of Rs. 0.100 million

145,720,309

1.89

Any Others (Specify)

2,468,034,191

32.00

Foreign Corporate Bodies

2,413,952,310

31.30

Foreign Nationals

469,631

0.01

Trusts

3,693,373

0.05

Clearing Members

6,821,135

0.09

Non Resident Indians

43,097,742

0.56

Sub Total

3,849,139,065

49.91

Total Public shareholding (B)

7,712,612,856

100.00

Total (A)+(B)

7,712,612,856

100.00

(C) Shares held by Custodians and against which Depository Receipts have been issued

-

-

(1) Promoter and Promoter Group

-

-

(2) Public

25,531,424

-

Sub Total

25,531,424

-

Total (A)+(B)+(C)

7,738,144,280

-

 

 

 

BUSINESS DETAILS

 

Line of Business :

Manufacturer of Cigarettes and Tobacco. It is also engaged in Hotel Business.

 

 

Products :

Item Code No (ITC Code)

Product Description

 

2402

Cigarettes

4810

Paper and Paperboard coated one or both sides with Kaolin

NA

Hotels

 

 

PRODUCTION STATUS  (AS ON 31.03.2011)

 

Class of Goods

Unit

Licensed Capacity

Installed Capacity

Actual Production

Cigarettes

Million

123547

141754

69171

Smoking Tobaccos

Tonne

NA

NA

26

Printing and Packaging including Flexibles

Tonne

NA

107852

72814

Unmanufactured Tobacco

Tonne

NA

NA

104624

Pulp

Tonne

NA

235000

255511

Paperboards and Paper

Tonne

NA

452500

558884

Packaged Food Products

Tonne

NA

107724

46101

Personal Care Products

Tonne

NA

235962

36704

 

NOTE

 

a) The “Registered/Licensed Capacity” (including as approved by “Letters of Intent”) is exclusive of additional capacities permissible under the policy of the Government of India.

b) Includes production meant for internal consumption.

c) Based on Capacity rated by equipment manufacturers / project consultants at the time of installation.

N.A. – Not Applicable

 

 

GENERAL INFORMATION

 

No. of Employees :

5000 (approximately)

 

 

Bankers :

v      State Bank of India,

38, Chowringhee Lane, Kolkata - 700071, West Bengal, India

 

v      Standard Chartered Grindlays Bank Limited,

41, Chowringhee Lane, Kolkata - 700 071, West Bengal, India

 

v      United Bank of India,

10 Netaji Subhas Road, Kolkata - 700001, West Bengal, India

 

v      Citibank , Kolkata, West Bengal, India

 

 

Facilities :

Secured Loans

31.03.2011 (Rs. In Millions)

31.03.2010

(Rs. In Millions)

Loans from Banks

 

 

Cash credit Facilities*

19.400

0.000

Total

19.400

0.000

 

*secured by hypothecation of inventories of the company, both present and future.

 

Unsecured Loans

31.03.2011 (Rs. In Millions)

31.03.2010

(Rs. In Millions)

Other Loans

 

 

From Banks

(Due within one year Rs.55.600 Millions, 2010 - Rs.97.300 Millions)

62.700

160.000

From Others – Sales tax deferment loan (interest free)

(Due within one year Rs.52.900 Millions, 2010 - Rs.21.200 Millions)

909.900

917.100

Total

972.600

1077.100

 

 

 

Banking Relations :

--

 

 

Auditors :

 

Name :

Deloitte Haskins and Sells

Chartered Accountants

Address :

Kolkata, India

 

 

Joint Ventures :

·         Maharaja Heritage Resorts Limited

·         Sitel Operating Corporation India Limited (till 31.05.2009)

 

 

Associates :

·         Gujarat Hotels Limited

·         Russell Investments Limited

·         ATC Limited

·         Classic Infrastructure and Development Limited

·         International Travel House Limited

·         Divya Management Limited

·         Antrang Finance Limited-being associates of the Company, and

·         Tobacco Manufacturers (India) Limited, UK of which the Company is an associate.

 

 

Subsidiaries :

·         Srinivasa Resorts Limited

·         Fortune Park Hotels Limited

·         Bay Islands Hotels Limited

·         Russell Credit Limited

·         ITC Infotech India Limited

·         Wills Corporation Limited

·         Gold Flake Corporation Limited

·         Landbase India Limited

·         BFIL Finance Limited

·         Surya Nepal Private Limited

·         King Maker Marketing, Inc.

·         ITC Global Holdings Pte. Limited, Singapore (in liquidation)

·         BFIL Securities Limited (a subsidiary of BFIL Finance Limited)

 

 

Other Entities under control of the company :

·         ITC Sangeet Research Academy

·         ITC Education Trust

·         ITC Rural Development Trust

 

 

CAPITAL STRUCTURE

 

AS ON 31.03.2010

 

Authorised Capital :

No. of Shares

Type

Value

Amount

10000000000

Equity Share

Rs.1/- Each

Rs.10000.000 millions

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

7738144280

Equity Share

Rs.1/- Each

Rs.7738.100 millions

 

NOTE

a) as fully paid up Bonus Shares -

3,79,00,000 in 1978-79 by Capitalisation of Capital Reserve, Securities Premium Reserve and General Reserve;

 

4,54,80,000 in 1980-81 by Capitalisation of Capital Reserve and General Reserve;

 

33,16,81,100 in 1989-90 by Capitalisation of Capital Reserve, Securities Premium Reserve, Export Promotion Reserve and General Reserve;

 

39,80,17,320 in 1991-92 by Capitalisation of General Reserve;

 

1,21,31,81,770 in 1994-95 by Capitalisation of General Reserve;

 

1,25,17,12,290 in 2005-06 by Capitalisation of General Reserve;

 

3,82,67,01,530 in 2010-11 by Capitalisation of Securities Premium Reserve.

 

b) as fully paid up Shares -

10,59,50,750 in 1991-92 consequent to the amalgamation of erstwhile Tribeni Tissues Limited to the Shareholders of erstwhile Tribeni Tissues Limited.

 

2,09,69,820 in 2002-03 consequent to the amalgamation of erstwhile ITC Bhadrachalam Paperboards Limited to the Shareholders of erstwhile ITC Bhadrachalam Paperboards Limited.

 

1,21,27,470 in 2005-06 consequent to the amalgamation of erstwhile ITC Hotels Limited and Ansal Hotels Limited to the Shareholders of erstwhile ITC Hotels Limited and Ansal Hotels Limited.

 

B) Under Employee Stock Option Schemes the Company has granted (net of Options lapsed):

a) 13,60,568 (2010 - 13,77,495) Options in 2005-06 (including 4,75,638 Bonus Options allocated in 2005-06), of which 13,60,568 vested Options have been exercised.

 

b) 69,81,311 (2010 - 51,64,746) Options in 2006-07 (including 18,30,137 Bonus Options allocated during the year), of which 68,18,460 vested Options have been exercised.

 

c) 85,69,960 (2010 - 47,82,423) Options in 2007-08 (including 38,29,364 Bonus Options allocated during the year), of which  42,21,931 vested Options have been exercised.

 

d) 1,03,06,545 (2010 - 53,22,009) Options in 2008-09 (including 51,30,034 Bonus Options allocated during the year), of which 15,55,885 vested Options have been exercised.

 

e) 84,52,930 (2010 - 42,94,210) Options in 2009-10 (including 42,69,672 Bonus Options allocated during the year), of which 3,00,840 vested Options have been exercised.

 

f) 83,47,150 Options in 2010-11 (including 42,21,225 Bonus Options allocated during the year), of which none of the Options have vested and been exercised.

 

Note :

Each Option entitles the holder thereof to apply for and be allotted 10 Ordinary Shares of the face value of Rs. 1.00 each.

 

 

 

 


 

FINANCIAL DATA

[all figures are in Rupees Millions]

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

 

31.03.2011

31.03.2010

31.03.2009

SHAREHOLDERS FUNDS

 

 

 

1] Share Capital

7738.100

3818.200

3774.400

2] Share Application Money

0.000

0.000

0.000

3] Reserves & Surplus

151794.600

136825.600

133576.400

4] (Accumulated Losses)

0.000

0.000

0.000

NETWORTH

159532.700

140643.800

137350.800

LOAN FUNDS

 

 

 

1] Secured Loans

19.400

0.000

116.300

2] Unsecured Loans

972.600

1077.100

1659.200

TOTAL BORROWING

992.000

1077.100

1775.500

DEFERRED TAX LIABILITIES

8018.500

7850.100

8671.900

 

 

 

 

TOTAL

168543.200

149571.000

147798.200

 

 

 

 

APPLICATION OF FUNDS

 

 

 

 

 

 

 

FIXED ASSETS [Net Block]

83450.700

81424.000

72719.100

Capital work-in-progress

13334.000

10089.900

12140.600

 

 

 

 

INVESTMENT

55546.600

57268.700

28377.500

DEFERREX TAX ASSETS

0.000

0.000

0.000

 

 

 

 

CURRENT ASSETS, LOANS & ADVANCES

 

 

 

 

Inventories

52675.300
45490.700
45997.200

 

Sundry Debtors

9076.200
8588.000
6686.700

 

Cash & Bank Balances

22432.400
11262.800
10323.900

 

Other Current Assets

3474.900
2884.400
2153.500

 

Loans & Advances

14180.900
13060.600
16449.800

Total Current Assets

101839.700
81270.800

81611.100

Less : CURRENT LIABILITIES & PROVISIONS

 

 

 

 

Sundry Creditors

43821.300
34449.100

29237.100

 

Other Current Liabilities

758.100
542.300
408.100

 

Provisions

41048.400
45499.400
17404.900

Total Current Liabilities

85627.800
80490.800

47050.100

Net Current Assets

16211.900
788.400
34561.000

 

 

 

 

MISCELLANEOUS EXPENSES

0.000

0.000

0.000

 

 

 

 

TOTAL

168543.200

149571.000

147798.200

 

 

 

PROFIT & LOSS ACCOUNT

 

 

PARTICULARS

 

31.03.2011

31.03.2010

31.03.2009

 

SALES

 

 

 

 

 

Income

211675.800

181531.900

156119.200

 

 

Other Income

8188.400

6147.400

5349.300

 

 

TOTAL                                    

219864.200

187679.300

161468.500

 

 

 

 

 

Less

EXPENSES

 

 

 

 

 

Manufacturing, Selling etc Expenses

59357.700

51366.500

59578.700

 

 

Raw Material Consumed

81265.000

70072.600

48138.300

 

 

TOTAL                                    

140622.700

121439.100

107717.000

 

 

 

 

 

 

PROFIT BEFORE TAX, DEPRECIATION AND AMORTISATION          

79241.500

66240.200

53751.500

 

 

 

 

 

Less/ Add

DEPRECIATION/ AMORTISATION                    

6559.900

6087.100

5494.100

 

 

 

 

 

 

PROFIT BEFORE TAX 

72681.600

60153.100

48257.400

 

 

 

 

 

Less

TAX                                                                 

22805.500

19543.100

15621.500

 

 

 

 

 

 

PROFIT AFTER TAX

49876.100

40610.000

32635.900

 

 

 

 

 

Add

PREVIOUS YEARS’ BALANCE BROUGHT FORWARD

613.100

8581.400

7244.500

 

 

 

 

 

Less

APPROPRIATIONS

 

 

 

 

 

General Reserve

4987.600

4061.000

15000.000

 

 

Proposed Dividend

 

 

 

 

 

- Ordinary Dividend

21666.800

17181.800

13965.300

 

 

-Special Centenary Dividend

0.000

21000.000

0.000

 

 

Income Tax on Proposed Dividend

 

 

 

 

 

- Current year

5586.200

6341.500

2373.400

 

 

- Earlier year’s provision no longer required

(6.000)

(6.000)

(39.700)

 

BALANCE CARRIED TO THE B/S

5486.700

613.100

8581.400

 

 

 

 

 

 

EARNINGS IN FOREIGN CURRENCY

 

 

 

 

 

Export Earnings

22951.800

19297.20000

16995.400

 

 

Dividends

0.000

0.000

46.400

 

 

Hotel Earnings

4762.700

3985.100

4868.500

 

 

Fright and Insurance Recoveries

326.000

212.100

217.000

 

 

Other Earnings

102.200

48.300

129.800

 

TOTAL EARNINGS

28142.700

23542.700

22257.100

 

 

 

 

 

 

IMPORTS

 

 

 

 

 

Raw Materials

8449.000

6039.400

7179.100

 

 

Components & Spare Parts

771.200

682.500

657.200

 

 

Capital Goods

2259.400

2675.000

3447.400

 

 

Others

169.600

111.200

155.600

 

TOTAL IMPORTS

11649.200

9508.100

11439.300

 

 

 

 

 

 

Earnings Per Share (Rs.)

 

 

 

 

Basic

6.49

5.34

8.66

 

Diluted

6.41

5.28

8.64

 

 

KEY RATIOS

 

PARTICULARS

 

 

31.03.2011

31.03.2010

31.03.2009

PAT / Total Income

(%)

22.68

21.64

20.21

 

 

 

 

 

Net Profit Margin

(PBT/Sales)

(%)

34.34

33.14

30.91

 

 

 

 

 

Return on Total Assets

(PBT/Total Assets}

(%)

39.22

36.97

31.27

 

 

 

 

 

Return on Investment (ROI)

(PBT/Networth)

 

0.45

0.43

0.35

 

 

 

 

 

Debt Equity Ratio

(Total Liability/Networth)

 

0.54

0.58

0.36

 

 

 

 

 

Current Ratio

(Current Asset/Current Liability)

 

1.19

1.01

1.73

 

 

 

LOCAL AGENCY FURTHER INFORMATION

 

History

 

Subject a leading FMCG Cigarette major is one of the most valuable companies of India. Rated among the World's Best Big Companies by Forbes magazine. Even though subject is renowned for its Cigarette business it also has business interests in Hotels; Paperboards, Paper and Packaging; agri exports and some other FMCG products like branded packaged foods, safety matches, Incense Sticks and Greeting Cards etc. Being the pioneer of manufacture of cigarettes in India, subject maintains its leadship positionsince 1910. Subject has diversified its brands across products categories. Its successful brands include Gold Flake, Wills, Classic, Bristol and Scissors. It also sells two luxury filter brands of its parent company Benson and Hedges and 555. 


Subject was incorporated on August 24, 1910 under the name of `Imperial Tobacco Company of India Limited'. Its beginnings were humble. A leased office on Radha Bazar Lane, Kolkata, was the centre of the Company's existence. The Company celebrated its 16th birthday on August 24, 1926, by purchasing the plot of land situated at 37, Chowringhee, Kolkata, for the sum of Rs 0.310 million. This decision of the Company was historic in more ways than one. It was to mark the beginning of a long and eventful journey into India's future. The Company's headquarter building, `Virginia House', which came up on that plot of land two years later, would go on to become one of Kolkata's most venerated landmarks. The Company's ownership progressively Indianised, and the name of the Company was changed to I.T.C. Limited in 1974.  

 
Though the first six decades of the Company's existence were primarily devoted to the growth and consolidation of the Cigarettes and Leaf Tobacco businesses, the Seventies witnessed the beginnings of a corporate transformation that would usher in momentous changes in the life of the Company. 

 
In 1975 the Company launched its Hotels business with the acquisition of a hotel in Chennai which was rechristened 'subject Welcomgroup Hotel Chola'. The objective of subject's entry into the hotels business was rooted in the concept of creating value for the nation. Subject chose the hotels business for its potential to earn high levels of foreign exchange, create tourism infrastructure and generate large scale direct and indirect employment. Since then subject's Hotels business has grown to occupy a position of leadership, with 65 owned and managed properties spread across India. It also has a marketing and reservation arrangement with the Sheraton Corporation, the reputed international hotel chain. 

 
In 1979, subject entered the Paperboards business by promoting ITC Bhadrachalam Paperboards Limited, which today has become the market leader in India. The Company's technology, productivity, quality and manufacturing processes are comparable to the best in the world. It has also made an immense contribution to the development of `Sarapaka', an economically backward area in the state of Andhra Pradesh. It is directly involved in education, environmental protection and community development. 


In 1985, subject set Surya Tobacco Company in Nepal as a joint venture with the reputed Soaltee group. In 1990, subject acquired Tribeni Tissues Limited, a speciality paper manufacturing company and a major supplier of tissue paper to the cigarette industry. Also in 1990, leveraging its agri-sourcing competency, subject set up the International Business Division (IBD) for export of agri-commodities. The Division is today one of India's largest exporters. 

 
Recently, subject's Packaging and Printing business has launched a line of high quality greeting cards under the brand name `Expressions'. Subject has also entered the Lifestyle Retailing business with the Wills Sport range of international quality relaxed wear for men and women. The company has recently forayed into lifestyle Retailing business with its launch of 'Wills' range of casual and formal wear products. It has also spun off its Information Technology business into a wholly owned subsidiary to more aggressively pursue emerging opportunities. Subject is one of the largest exporters of Indian agri-commodities. 

 
ITC Bhadrachalam Paper Boards, a subsidiary company was merged with subject in the year 2002. The shareholders of ITCPBL were allotted one equity share of subject for every sixteen held. The company has decided to amalgamate ITC Hotels Limited and Ansal Hotels Limited with itself. As per the scheme of amalgamation, i)the shareholders of ITCHL will receive Three Equity Shares of Rs.10/- each of subject for every Twenty Five Equity Shares of Rs.10/- each held, ii)the shareholders of Ansal Hotels Limited will get One Equity Share of Rs.10/- each of subject for every One Hundred Fifty Equity Shares of Rs.10/- each held by them. This amalgamation has come into effect from 01.04.2004. 

 
During 2004-05, the company commissioned its second property 'ITC Grand Central' in Mumbai. The company has proposed hotels at Chennai, Bangalore and Hyderabad

 
The company expanded the installed capacity of Cigarettes and Paperboards and Paper during the year 2004-05 by 7329 Million Nos and 75000 Tonnes and with this expansion, the total installed capacity of Cigarettes and Paperboards and Paper increased to 94597 Million Nos and 352500 Tonnes respectively. 

 
In 2005, the company was awarded the ISO 9001:2000 standard By M/s. Det Norske Veritas as a recognition of its quality products and processes. The company's units at Munger and Tiruvottiyur are certified to ISO 9000,14000 and 18000. The company has also won three India stars, three Asia Stars and one World star Award for innovative packaging. 

 
In 2005-06, the company acquired Wimco Limited through its one of the subsidiary company, Russell Credit Limited This acquisition is expected to further consolidate the market standing of the company's matches business through synergy benefits. The Installed capacity of Cigarettes and Printing and Packaging including Flexibles expanded 4752 Million Nos. and 9928 Tonnes during the year, with this expansion the total installed capacity of Cigarettes and Printing and Packaging including Flexible increased to 99349 Million Nos and 47837 Tonnes.

 

 

MANAGEMENT DISCUSSION AND ANALYSIS

 

SOCIO-ECONOMIC ENVIRONMENT

World output staged a smart recovery in 2010 growing by 5% during the year after a decline of 0.6% in 2009. While growth in the first half of the year stood at 5.25%, there was a marked deceleration in the second half which recorded a growth of 3.75%. Receding fears of a global depression in 2009 initially led to a lower rate of destocking by business and subsequently to a phase of rebuilding depleted inventories. This fostered a sharp rebound in industrial production and trade which lasted through the first half of 2010. Simultaneously, accommodative policies adopted by most governments, improvement in business confidence and financial conditions encouraged investments and helped arrest rising unemployment levels and boost consumption.

 

Consequently, recovery has become more self-sustaining and the risk of a double-dip recession in advanced economies has abated. The recovery, however, is broadly moving at two speeds. While economic growth in the advanced economies remained modest at around 3% in 2010 after a decline of 3.4% in 2009, emerging and developing economies recorded robust growth in excess of 7% during the year – led primarily by China and India.

According to the International Monetary Fund (IMF), world real GDP growth for 2011 is forecast at 4.4%, representing a modest slowdown from 2010 levels. Real GDP in the advanced economies is expected to grow by 2.5% while that in the emerging and developing economies is forecast to grow by 6.5%. However, downside risks to these estimates continue to outweigh the upsides. In the case of advanced economies, the key concerns revolve around weak sovereign balance sheets, the possibility of financial troubles in peripheral Euro area spreading to core Europe, high levels of unemployment, the continued weakness of the US real estate market and the lack of progress in formulating medium-term fiscal consolidation plans. In the emerging economies, key risks relate to overheating, asset price bubbles, rapid rise in inflationary pressures, spurt in commodity prices and the potential for boom-bust cycles could eventually result in a hard landing in these economies. With emerging markets accounting for 40% of global consumption and two-thirds of global growth, a slowdown in these economies could dent global recovery significantly. Closer home, after growing at 8.0% in 2009/10, the Indian economy picked up further steam in 2010/11 recording a real GDP growth of 8.6% during the year.

 

While the Agricultural sector posted an above-trend growth of 5.4% aided in part by a low base effect, Industry and Services grew by 8.1% and 9.6% respectively. After clocking an impressive growth of 8.9% in the first half of the year, the economy showed signs of moderation in the second half especially in capital goods production and investment spending. A good performance on the external front with exports growing by 37.5% even as imports grew by 21.6% during the year helped reduce the Current Account Deficit to approximately 2.5% of GDP from 2.8% in the previous year. The Centre’s Fiscal Deficit for the year stood at 5.1% of GDP – a significant improvement from 6.4% recorded in 2009/10 – driven by buoyant tax collections and proceeds of the 3G spectrum auction. However, amongst these positives, the persistently high level of inflation in the economy despite good monsoons was a key cause for concern.

 

The year-on-year headline WPI inflation started trending up from December 2009 through to April 2010 when it touched 11%. After remaining in double digits from April 2010 to July 2010, headline inflation moderated progressively to 7.5% in November 2010 before reversing the trend from December 2010 mainly due to supply bottlenecks in food items. Inflation levels remained elevated in the December 2010 to March 2011 period mainly on account of fuel, power and non-food manufacturing products. Thus, the inflationary pressures, which emanated from food items clearly spilled over and became generalised, as the year progressed. The recent slowdown in Industrial growth, as reflected by the Index of Industrial Production (IIP) and data pertaining to the six core industries, is also a cause for concern.

 

According to the monetary policy statement released on 03.05.2011, RBI’s baseline growth projection for the Indian economy is expected to slow down to 8% with year-end WPI inflation estimated at 6% with an upward bias. As the policy challenge shifts to taming inflation, the economy will have to contend with high interest rates which in turn could impact growth. Risks to global recovery as stated earlier, high commodity prices especially of oil - with Brent crude crossing USD 120 per barrel in April 2011 triggered by events in the MENA (Middle East and North Africa) region, elevated levels of inflation including in food prices, high subsidy burden arising out of high oil prices and commitments arising out of the proposed implementation of the National Food Security Bill pose the key downside risks to economic growth in the near term. In the medium to long term, India’s economic growth engine is expected to be powered by multiple drivers such as the increasing momentum in the savings and investment rates (which should further improve with India’s demographic dividend playing out in the ensuing years), a vibrant services sector, a large domestic demand base and the emergence of internationally competitive firms. The challenge of raising the growth bar to the desired double-digit levels, however, remains daunting and would require, inter-alia, significant improvement in agricultural productivity, step up in investments especially in physical and social infrastructure, skill development, achieving energy security, job creation and addressing the governance deficit. As captured in the Union Finance Minister’s 2011 Budget speech, “...in the medium term perspective, the three priorities of sustaining a high growth trajectory; making development more inclusive; and improving there institutions, public delivery and governance practices, remain relevant.”

 

India’s rapid economic growth in recent years and the prospects of building further on this momentum in the medium to long-term has led it to command a new respect in the world order. According to recent studies India is expected to be the third largest economy by 2050. India’s demographic trends indicate that the nation will add over 200 million people to the working age population over the next 20 years, more than any other country in the world. Several studies indicate a near tripling of household disposable incomes and a burgeoning middle-class which will comprise over 40% of India’s population and grow ten-fold to touch 583 million people by 2025. These trends augur well for the nation and could provide enormous opportunities for private enterprise and sustaining the growth trajectory. Yet, with 17% of the world’s population, 2.4% of global land mass, 4% of the world’s freshwater resources and 1% of the world’s forest resources, the pressure of economic growth on the country’s natural capital will be enormous. Equally, the need to make economic growth more equitable and inclusive is compelling.

 

A comprehensive growth strategy for rural India, including the agricultural sector which continues to under perform, is necessary to address the serious issues relating to sustainability and inclusive growth. The government’s focus on social sector programmes such as Bharat Nirman, National Rural Employment Guarantee Scheme (NREGS), Sarva Shiksha Abhiyan, food security legislation and strategies to improve benefit delivery mechanisms have the potential to transform the Indian rural landscape. It is here that unique business models like the ones forged by the Company can supplement the efforts of the government in creating societal value and enhancing societal capital. It is an essential pre-requisite of rural development that markets are co-created with local communities and in a constructive public-private-people partnership.

 

The Company’s e-Choupal network is a close replica of this model. It provides the farming community with value-added services such as crop advisories, advance weather forecasts, output price discovery, direct communication tools and distribution of unadulterated agri inputs. The footprint of this network is well established to source most requirements of the Company’s Branded Packaged Foods business and is poised to grow in line with entry into newer categories. Similarly, the Company’s unique and path-breaking ‘Choupal Pradarshan Khet’ (CPK) initiative, a collaborative and paid extension service aimed towards enhancing farm productivity with emphasis on adoption of sustainable agricultural best practices, continues to attract the interest of both farmers and partnering companies. The demonstration plots under CPK have recorded significant productivity gains as compared to control plots.

 

An estimated 40,000 farmers participated in this programme during the year. In line with the national agenda of pursuing sustainable and inclusive growth, the Company is proactively engaged in enlarging its contribution across the three dimensions of the ‘Triple Bottom Line’ - economic, environmental and social - through investments and operations that foster the competitiveness of entire value chain that it is engaged in. In line with this philosophy, it is the Company’s endeavour to embed larger societal goals in its various business models. Major initiatives in this direction include the e-Choupal network which is contributing to increasing rural incomes by providing a wide range of support services to the farming community, the Social and Farm Forestry programmes which create sustainable livelihoods among marginal farmers and poor tribals, adoption of environment friendly technologies including the increasing use of renewable sources of energy, recycling processes and creation of rainwater harvesting structures. Such initiatives have combined to make ITC the only Company in the world, of comparable size, to be ‘carbon positive’, ‘water positive’ and ‘waste recycling positive’. The following sections outline the Company’s progress in pursuit of the ‘Triple Bottom Line’ objectives.

 

FINANCIAL PERFORMANCE

The Company, in its Centenary Year, posted yet another year of stellar performance with an impressive topline growth and high quality earnings reflecting the robustness of its corporate strategy of creating multiple drivers of growth. This performance is particularly noteworthy when viewed against the backdrop of the extremely challenging business context in which this was achieved, namely, the steep increase in excise duties in the Union Budget 2010 coupled with the amplified impact of arbitrary increases in VAT on cigarettes, brand building and incubation costs of the new FMCG businesses, the impact of the significant investments made in augmenting distribution infrastructure and the gestation costs of the large investments in the Hotels business.

 

Gross Turnover for the year grew by 16.5% to ` 306043.900 crores. Net Turnover at ` 211675.800 crores grew by 16.6% primarily driven by a 23.1% growth in the non-cigarette FMCG businesses, 22.9% growth in Agri business and 17.6% growth in the Hotels segment. Pre-tax profits increased by 20.8% to ` 72681.600 crores while Post-tax

profits at ` 49876.100 crores registered a growth of 22.8%. Earnings Per Share for the year stands at ` 6.49 previous year - adjusted for Bonus Issue - ` 5.34). Cash flows from Operations stood at ` 74600.000 crores compared to ` 66320.000 crores in the previous year.

 

The Company completed 100 years in August 2010. It is a matter of great pride to reflect on the enormous progress made by the Company over the years. The Company today is the leading FMCG marketer in India, the second largest Hotel chain, the clear market leader in the Indian Paperboard and Packaging industry and the country’s foremost Agri business player. Additionally, the Company’s wholly owned subsidiary, ITC Infotech India Limited, is one of India’s fast growing Information Technology companies in the mid-tier segment.

 

Over the last fifteen years, the Company has created multiple drivers of growth by developing a portfolio of world class businesses. During this period, the Company’s Gross Turnover and Post-tax profits recorded an impressive compounded growth of 12.7% and 21.7% per annum respectively. Profitability, as measured by Return on Capital Employed improved substantially from 28.4% to 43.4% during this period. Total Shareholder Returns, measured in terms of increase in market capitalisation and dividends, grew at a compounded rate of 25.6% during this period, placing the Company amongst the foremost in the country in terms of efficiency of servicing financial capital. It is indeed a matter of pride that the Company was ranked, by The Boston Consulting Group, an international management consultancy firm, amongst the top 10 global consumer goods companies in terms of sustained shareholder value creation for the period 2005 - 2009.

 

The Company today is one of India’s most admired and valuable corporations with a market capitalisation in excess of ` 1400000.000 crores and has consistently been, over the last fifteen years, amongst the top 10 private sector companies in terms of market capitalisation.

 

Last year, in celebration of the Company completing a 100 years, the Directors had recommended and you had approved a Special Centenary Dividend of ` 5.50 per share (adjusted for bonus issue - ` 2.75 per share) in addition to a Dividend of ` 4.50 per share (adjusted for bonus issue - ` 2.25 per share). The Directors had also recommended and you had approved a 1:1 Bonus issue in the Centenary year. This year, on the occasion of the Company convening its milestone Hundredth Annual General Meeting, the Directors are pleased to recommend a Special Dividend of ` 1.65 per share (previous year – Nil) in addition to a Dividend of ` 2.80 per share (previous year - adjusted for bonus issue - ` 2.25) for the year ended 31.03.2011. Total cash outflow in this regard will be ` 40020.900 crores (previous year ` 44523.300 crores) including Dividend Distribution Tax of ` 5586.200 crores (previous year ` 6341.500 crores). The Board further recommends a transfer to General Reserve of ` 4987.600 crores (previous year ` 4061.000 crores). Consequently, the Board recommends leaving an unappropriated balance in the Profit and Loss Account of ` 5486.700 crores (previous year ` 613.100 crores).

 

 

BUSINESS SEGMENTS

 

A. FAST MOVING CONSUMER GOODS

FMCG – Cigarettes

Disproportionate taxation coupled with a growing incidence of smuggling and illegal manufacture, continue to be the biggest challenge for the Indian cigarette industry. In western countries, the belief is that loading the cigarette

sector with high taxation would lead to a reduction in overall tobacco consumption. This approach, when followed in India, is flawed as it overlooks the critical fact that, in India, cigarettes constitute less than 15% of tobacco consumption whilst the larger proportion of tobacco consumption in the country is through other forms such as bidi, khaini, gutkha, zarda etc. These products, over and above being lightly taxed, also avoid substantial taxes by virtue of being products of the unorganised sector.

 

Consequently, cigarettes, despite accounting for a minor portion of tobacco consumption, contribute more than 75% of taxes raised from the tobacco sector. Latest research findings published in the Global Adult Tobacco Survey (GATS) - conducted under the stewardship of the Ministry of Health and Family Welfare, Government of India – show that cigarettes are the least popular form of tobacco consumption in India – only 5.7% of all adults smoke cigarettes while almost 35% adults consume tobacco. The low share of cigarettes is a clear reflection of the impact of prolonged high taxation in this sector. In fact, the disproportionate ‘tax to consumption’ ratio of cigarettes encourages mass migration of consumers to other forms of tobacco products that, by virtue of being lightly taxed, are much cheaper. In fact, per capita consumption of cigarettes in India is among the lowest in the world while tax per 1000 cigarettes as a percentage of per capita GDP is one of the highest

 

Disproportionate and high taxation on cigarettes has led to a dwindling of its share in total tobacco consumption from about 25% in the 1970s to about 15% currently. However, at the same time total tobacco consumption in the country has continued to grow by way of increased consumption of other revenue inefficient forms of tobacco. The high taxation of cigarettes has not only sub-optimised the revenue potential from the tobacco sector but has also failed to achieve the objective of reducing aggregate tobacco consumption in the country.

 

The problem of discriminatory central taxation on cigarettes was exacerbated during the year with many States increasing the rate of VAT on cigarettes from the revenue neutral rate of 12.5%. These rate increases by the States is completely against the basic tenets of VAT enshrined in the White Paper on VAT issued by the Empowered Committee of State Finance Ministers, wherein it is unequivocally stated – “...the multiplicity of rates in the existing structure will be done away with under the VAT system... Under 4% VAT rate category, there will be the largest number of goods (about 270), common for all States, the remaining commodities, common for all States, will fall under the general VAT rate of 12.5%.”

 

The Company has, during the year, repeatedly drawn the attention of policy-makers to the fact that:

  • Sub-optimal taxation practices of States – like differential VAT rates – may well derail the implementation of GST with a unitary standard rate of tax across the Indian common market.
  • Being highly taxed products, cigarettes are vulnerable to large scale smuggling.
  • The differential rate of VAT across the States only encourages unscrupulous tax arbitrage.
  • In line with international trends, the illegal trade in cigarettes results in funds flowing in to the coffers of criminal syndicates with consequential detrimental impact on civil society by way of heightened law and order problems.

 

In addition to the taxation challenge, the legitimate domestic industry is grappling with another complex problem – the burgeoning illegal trade in cigarettes which, according to recent independent international market studies, accounts for more than 16% of the total industry size. The high rates of Central Excise and VAT have helped fuel the menace of illegal trade in cigarettes.

 

It is estimated that the illegal cigarette trade costs the Exchequer more than ` 30000.000 crores per annum in lost revenues apart from offering products of dubious and inferior quality to consumers. According to recent independent international market studies, India now ranks 6th globally in illicit cigarette trade with one of the highest growth rates - 58% over the period 2004 – 2009. Despite the rapid growth in illegal trade the rate of taxation on legitimate domestic cigarettes continues to grow. The rate of Central Excise Duty on cigarettes was increased by 17% effective March 2010 whilst several State governments increased the rate of VAT.

 

The Company continues to engage with the authorities on this issue, highlighting the fact that punitive rates of tax and lack of tax harmonisation across States fuels the menace of illicit cigarette trade with consequential adverse impact on the legitimate industry. While there have been some reports of seizure of such illegal stocks by enforcement agencies, illicit cigarette units continue to mushroom and grow. Illegal cigarette trade has serious concerns for the country and needs to be reined in quickly through appropriate policy and enforcement attention. The effective and sustainable solution lies in eliminating the tax arbitrage that encourages these activities by ensuring harmonious and moderate tax rates on cigarettes. The year also saw unprecedented activity including new brand launches by global cigarette companies trying to gain a foothold in India. The challenges in the market place were met by uncompromising and continuous value creation through innovative and differentiated products and investments in trade marketing and channel engagements. The Company’s continuing leadership position and market standing was nurtured by successfully fortifying the business and growing its portfolio of brands catering to diverse consumer preferences across segments. ‘Innovation’ across all areas of operation was the central theme around which enhanced market standing and competitive superiority was achieved. Inherent expertise in the areas of contemporary product development, cutting-edge technology and robust go-to-market processes, combined with the Company’s deep consumer insights saw the launch of several new and exciting offers, in line with the strategy of continually meeting emerging consumer needs. ‘Lucky Strike’ was launched during the year, further enhancing the Company’s position at the premium end of the cigarette industry. ‘Classic’ and ‘Gold Flake’ further strengthened their position through the launch of differentiated offers like ‘Classic Menthol Rush’, ‘Gold Flake Sleek Line Kings’ and ‘Gold Flake Arctic Menthol’. ‘Players Gold Leaf’ and a variant of ‘Gold Flake Premium Filter’ were also launched during the year.

 

The year also saw the Company’s premium line of hand-rolled cigars consolidating its position in the market. ‘Armenteros’, which is specially manufactured for the Company in the Dominican Republic, has already carved a niche for itself amongst discerning cigar aficionados, further reaffirming the Company’s reputation of delivering fully against consumer expectations of top quality tobacco products.

 

During the year, the new cigarette factory set up at Ranjangaon scaled up operations to full capacity, enabling the Company to service the markets better.

 

The Company also continued the strategic initiatives of upgrading primary and secondary technology platforms and running continuous improvement programmes in the areas of operating efficiencies and quality at all cigarette factories. The ‘Process Improvement Practices’ initiative, using structured problem-solving methodologies such as ‘Lean’ and ‘Six Sigma’ have not only contributed to quality and productivity improvements but also resulted in improvements in operating metrics and internal processes across all the factories.

 

In line with the Company’s commitment to building sustainable environmental capital, the business continues to invest in wind energy farms to increase usage of renewable sources of energy. Till date 14.7 Megawatt (MW) of wind energy farms have been commissioned in Karnataka and 6.3 MW of wind energy farms are in the process of being implemented in Maharashtra. Cigarette factories continue to recycle 100% of the solid waste generated. They also maintained the highest standards of Environment Health and Safety (EHS) and won recognition by way of numerous awards. The Munger Factory was awarded the ‘Prashansa Patra’ Safety Award under the National Safety Council of India Safety Award Scheme – 2009 (Manufacturing Sector), Energy Efficient Unit under the CII National Energy Award 2010, Globe of Honour Award from the British Safety Council and Certificate of Appreciation at the CII Eastern Region Energy Conservation Award. The Bengaluru factory won the Energy Efficient Unit under the CII National Energy Award 2010, Globe of Honour Award from the British Safety Council, Most Innovative Environment Project Award and Most Useful Environment Project Award under the CII Environmental Best Practices Award 2011 and the Best Fuel Efficient Industrial Boiler Award from the Karnataka State Safety Institute. The Kidderpore factory won the Water Efficient Unit Award at the CII National Award for Excellence in Water Management 2011. The punitive rates of taxation and the menace of illegal trade remain the most serious concerns for the cigarette industry.

 

To serve the interests of all stakeholders of the industry the Company, as always, will continue to engage with policy makers on:

  • Implementation of a balanced regulatory and fiscal framework for tobacco,
  • Harmonisation of VAT rates across the States and
  • Creation of a true Indian common market through implementation of GST with a unitary, standard rate of tax.

 

Despite the manifold challenges, the Company remains confident that the continuing support of consumers, coupled with the resilience of its brands, superior execution of competitive strategies, leveraging of its internationally benchmarked product quality and its ability to innovate will enable it to retain and reinforce its leadership position.

 

FMCG - Others

The Indian FMCG industry is estimated to be over ` 1300000.000 crores in size and accounts for 2.2% of the GDP of the country. The industry has tripled in size over the last 10 years and has grown at approximately 17% CAGR in the last 5 years, driven by robust macroeconomic conditions, rising income levels, increasing urbanisation and favourable demographic trends. These drivers are expected to continue to favourably impact the industry which is estimated to further triple in size in the next ten years to ` 4000000.000 crores by 2020 (Source: CII, FMCG Roadmap to 2020). Relatively low levels of per capita consumption of many FMCG products, the growing population of working women and increased government spending on education are some of the other key factors that augur well for the sector’s growth prospects.

 

According to a study by the consultancy firm Deloitte Touche Tohmatsu Limited ‘Consumer 2020: Reading the signs’, India will emerge as the world's fifth largest consumer market by 2025 providing significant opportunities in

the FMCG space. Given these positive fundamentals, the Company has been rapidly scaling-up its new FMCG businesses comprising Branded Packaged Foods, Personal Care Products, Education and Stationery Products, Lifestyle Retailing, Safety Matches and Incense Sticks (Agarbattis) with Segment Revenues growing at an impressive compound annual growth rate of 35% during the last 5 years.

 

Within a relatively short span of time, the Company has established several strong consumer brands in the Indian FMCG market. Segment Results reflect the gestation costs of these businesses largely comprising costs

associated with brand building, product development, R and D and infrastructure creation. The year saw a 23% growth in Segment Revenues and a significant improvement in Segment Results which recorded a positive swing of ` 52 crores at the PBIT level.

 

The Company’s unwavering focus on quality, innovation and differentiation backed by deep consumer insights, world class R and D and an efficient and responsive supply chain will further strengthen its leadership position in the Indian FMCG industry.

 

Branded Packaged Foods

The Company’s Branded Packaged Foods business continued to expand rapidly with sales recording an impressive growth of 25% over the previous year. During the year, the business focused on enhancing consumer franchise through new product launches, heightened communication and increased levels of consumer activation. Value capture was improved through cost reductions across the supply chain and optimisation of working capital deployment. A wide range of well differentiated products, supported by significant investments in product development, innovation, manufacturing technology and unmatched distribution infrastructure have substantially enhanced the market standing and consumer franchise of the Company’s brands. The quality of the Company’s products continues to be ‘best-in-class’ and is seen as a benchmark in the industry across all segments.

 

The year saw unprecedented inflation in food prices around the world. In India, food inflation had spiralled to an all time high of around 18% with commodities such as edible vegetable oils and dairy products witnessing close to 50% inflation owing to several global and India centric causes. The inflationary pressure on input costs was mitigated through a combination of smart sourcing, increased internal efficiencies and cost saving actions across the supply chain, thereby minimizing the cost burden on the consumer.

 

During the year, the Company launched ‘Sunfeast Yippee!’ noodles in the fast growing ‘instant noodles’ category in two exciting flavours. Extensive consumer research and product development were undertaken to incorporate consumer relevant differentiation and uniqueness in the offerings. This was further fortified by an effective communication campaign highlighting the product differentiators. ‘Sunfeast Yippee!’ has received an encouraging consumer response and holds out the promise of emerging as a sizeable winner. In the Staples business, ‘Aashirvaad’ atta sustained its leadership position. ‘Aashirvaad’ multigrain atta, launched last year, was well received by consumers and is witnessing significant growth.

 

The Company also scaled up its presence in the branded Spices segment during the year with the launch of ‘Aashirvaad’ rasam and sambhar blended powders in target markets, leveraging the brand’s market standing of superior and consistent quality. In the Biscuits category, the Company’s ‘Sunfeast’ brand recorded significant growth, especially in the value-added and premium end. The year witnessed the launch of a slew of products in new and exciting formats. Research on consumer preferences and understanding of regional palates were undertaken and led to the launch of differentiated milk cookies for consumers in target markets. The ‘Sunfeast’ range witnessed enrichment and premiumisation of its product mix with the re-launch of ‘Dark Fantasy’ and the introduction of premium ‘Dark Fantasy Choco Fills’ biscuits. In the Confectionery category, ‘Candyman’ is the clear market leader in the hard boiled segment. Further, growth through flavour extensions continued with the launch of ‘mint-O GOL’ Orange which was very well received by consumers.

 

In the Savoury Snacks segment, ‘Bingo!’ demonstrated robust sales performance during the year and penetrated

new markets, gaining further consumer franchise, driven by innovative product development and impactful, clutter

breaking communication. The entire product portfolio ranging from Potato Chips to Finger Snacks continued to witness robust growth.

 

The business continues to invest in manufacturing and distribution infrastructure to support larger scale in the wake of growing volumes and exploit the benefits of distributed manufacture to service proximal markets. The business continued to focus on supply chain improvements to enhance market servicing and margins. In the backdrop of a resilient economy, the year ahead is expected to witness robust growth in the Branded Packaged Foods category despite anticipated inflationary pressures. Product development and brand building will be critical to driving sales. Innovative interventions will continue to be essential for building strong consumer franchise. Well researched and robust product development processes will continue to be leveraged to launch innovative and differentiated products across all segments. With effective and cost-efficient servicing of target markets continuing to be a key success factor, the business will continue to leverage the Company’s sales and distribution network to achieve deep penetration, visibility and availability for its products.

 

Personal Care Products

The Company’s Personal Care Products business made significant strides in gaining consumer franchise during

the year. The business continues to roll out its product offerings under the ‘Essenza Di Wills’, ‘Fiama Di Wills’, ‘Vivel’ and ‘Superia’ brands and is focused on addressing various consumer benefit segments with the introduction of new variants in the soaps and shampoos categories. The business continues to receive accolades for its product innovation initiatives. Last year the ‘Fiama Di Wills’ gel bathing bar was voted the ‘Product of the Year’ in the soap category and this year three of its products, namely ‘Fiama Di Wills Aqua Pulse’ shower gel, ‘Vivel Active Fair’ skin cream and ‘Vivel Deo Spirit’ soap, have been voted ‘Product of the Year’ in the shower gel,

fairness cream and soap categories respectively. This year saw the successful introduction of ‘Vivel Active Fair’, the Company’s newest foray into the growing fairness cream category. In a very short period of time, the brand has garnered a healthy market share in launch markets. ‘Fiama Di Wills’ with its new ‘Aqua Pulse Bath Care’ line of shower gel and bathing bar has augmented the brand franchise to men. The Men’s range has been well received in launch markets. It is estimated that ‘Vivel’ and ‘Superia’ soaps and shampoos have together reached over 9.9 crore households so far (according to IMRB Household Panel: February 2011).

 

The business continues to focus on leveraging more effective ways of communicating with consumers through multiple channels, including TV, digital social-networking, print / outdoor advertising, point of sale merchandising and one-on-one consumer interactions. The business grew at a pace distinctly ahead of industry despite extreme competitive pressures from entrenched players. This was achieved through a judicious mix of innovative consumer offers and by leveraging the distribution network of the Company to reach consumers even in remote areas. This has helped the business garner significant market share in a short span of three years.

 

During the year, the manufacturing unit at Haridwar received certifications for ISO 9001:2008 (Quality Management System), ISO 14001 (Environment Management System) and OHSAS 18001 (Occupational Health and Safety Assessment System). To broad-base process excellence knowledge as well as lead improvement initiatives across the business, a program using ‘Six Sigma’ and ‘Lean’ methodologies was put in place and is contributing to the competitiveness of the business.

 

Product innovation and quality continue to be focus areas and are expected to provide the requisite competitive advantage and impetus for growth in the near future. Investments have been made, over the past few years, on product development and research capabilities to support creation of new consumer-centric products with enhanced consumer benefits. These interventions will enable the Company to further strengthen its portfolio of value-added products. The Personal Care industry in India continues to be on a long term growth path, with rising disposable incomes and changing consumer preference for enhanced personal grooming. The Company is positioning itself to actively participate in the emerging growth opportunities in this sector.

 

Education and Stationery Products

The Education and Stationery Products business recorded an impressive sales growth powered by brand ‘Classmate’ which continued to consolidate its leadership position in student notebooks. Sales of non-paper categories registered an impressive growth of 100% indicating a growing consumer acceptance of ‘Classmate’ pens, pencils, mathematical instruments, erasers and sharpeners. The year also witnessed the launch of art stationery under the ‘Classmate-Colour Crew’ brand. On the occasion of ITC’s Centenary, the Company rolled out the ‘Classmate Ideas for India Challenge’ (CIIC) – a contest that provided a platform for India’s youth to express their ideas for nation building. The event reached out to 25 lakh students across 30 cities and received nearly 60,000 entries that culminated in 11 national winners. Winning ideas covered potential solutions to India’s health, education, water, energy and transportation problems. These interventions have enhanced the level of consumer awareness of Classmate’s growing product basket beyond its flagship category of notebooks. Brand health indicators have shown a strong improvement across all markets. In addition, the distribution footprint of the business continues to grow.

 

The ‘Classmate’ range of notebooks continued to be sourced from small scale manufacturers, who have continuously improved their delivery and quality capabilities. A majority of them, with the Company’s assistance, are ISO 9001:2008 certified. Paper and recycled board are sourced from the Company’s mills at Bhadrachalam and Kovai respectively. The paper used in ‘Classmate’ notebooks leverages the Company’s world class fibre line at Bhadrachalam which is India’s first ozone treated elemental chlorine free facility. ‘Classmate’ notebooks continue to feature different aspects of sustainability as core themes, such as ‘Global Warming’, ‘Save the Environment’ and ‘Save the Tiger’, to name a few. These product values, which are contributing significantly to creating sustainability awareness among the country’s younger generation, have distinctly enhanced Classmate’s brand equity. Every ‘Classmate’ notebook also carries a powerful social message that reflects the Company’s commitment to improve the quality of primary education in rural India.

 

During the year, the business took significant steps to promote ‘Paperkraft’, its executive and office supplies stationery brand. Working in tandem with the Company’s Paperboards and Specialty Papers Division, the business has positioned ‘Paperkraft’ as the finest green paper for business applications viz. copy-scan-print-fax. Paperkraft’s green credentials are supported, among other factors, by the Company’s membership of the prestigious Global Forest and Trade Network, an international initiative of the WWF (World Wide Fund for Nature) and the Company’s social forestry programme which has created a green cover of nearly 1,14,000 hectares by planting high yielding varieties of trees. Paperkraft’s ‘green profile’ has begun to appeal to a number of corporate and other institutional consumers who are switching over to ‘Paperkraft’ to symbolise their commitment to reducing carbon footprint. The ‘Paperkraft’ range of executive notebooks was enriched with the launch of a ‘Green Impression Series’ which showcases the Company’s sustainability performance. The education and stationery products industry continues to grow on the back of massive government and private investments in the education sector. The government’s flagship Sarva Shiksha Abhiyan programme coupled with the mid-day meals initiative is successfully enhancing enrolment and reducing dropouts at the primary school level. Efforts are also underway to improve the enrolment ratios at the secondary and tertiary levels. Progressive reforms will enable flow of private sector investments into capacity building and quality enhancement in education delivery. The recent enactment of The Right of Children to Free and Compulsory Education Act, 2009 will further accelerate growth in the education and stationery supplies sectors. The Company, with its widening high quality product range and excellent distribution infrastructure, is poised advantageously to respond to this opportunity.

 

Lifestyle Retailing

During the year, the Company’s Lifestyle Retailing business further strengthened its position in the branded apparel market. Leveraging the revival in consumer sentiment after a protracted period of sluggish demand post the global economic slowdown, the business undertook several initiatives to further fortify its brands, expand its retail reach and improve product and range vitality. In the Premium segment, ‘Wills Lifestyle’, with its high fashion imagery, growing desirability and richer product mix, continues to enjoy strong market standing and consumer bonding.

 

During the year, the brand reach was expanded to 73 exclusive stores in 40 cities and more than 150 ‘shop-in-shops’ in leading departmental stores. This was further supported by significant improvements in product range, enhanced availability and impactful visibility resulting in impressive growth in volumes. During the year, the premium imagery of the brand was further reinforced through its association with the ‘Wills Lifestyle India Fashion Week’, the country’s most prestigious lifestyle event. Under the business’ ‘Ramp to Racks’ initiative, the brand has tied up with leading designers of the country such as Rohit Bal, Tarun Tahiliani, Rohit Gandhi-Rahul Khanna, Rajesh Pratap Singh, JJ Valaya, Satya Paul and Ranna Gill to exclusively co-create the ‘Wills Signature’ range of

designer wear. This initiative has been very well received by consumers and has enhanced the brand’s exclusive aura, strengthened its premium standing and deepened its aspirational dimension.

 

Product equity and premiumness was further enhanced through several initiatives undertaken during the year. The ‘Wills Classic’ ‘Luxuria’ range of super-premium formals for men, finely crafted from luxurious cotton with high end trims and superior garmenting, was introduced during the year and received extremely encouraging response from consumers. The Women’s range was further augmented by offerings in stylised formals, an extensive variety of trendy silhouettes and an international collection crafted by a leading Milan-based design house.

 

During the year, ‘Wills Lifestyle’ opened its first Men’s luxury store in Chennai offering a comprehensive ‘Formals’ collection of shirts, trousers, suits and jackets and accessories aimed at the premium business consumer. The business added a ‘Wills Lifestyle’ boutique store in the Company’s hotel, ITC Gardenia, Bengaluru, enhancing brand availability to high-end business and leisure travellers. This is in addition to the existing boutique stores in ITC Maurya, New Delhi and ITC Mughal, Agra.

 

The customer privileges programme ‘Club Wills’ comprising over 1,10,000 loyal and discerning members contributed significantly to sales. Social media was also leveraged effectively to engage with customers, enhancing ‘word-of-mouth’ and driving footfalls to stores. In the popular segment, ‘John Players’ has established

a strong pan India presence with over 280 Flagship Stores and 1,100 Multi Brand Outlets and Departmental Stores. During the year, the retail footprint was expanded significantly, with nearly 100 new stores being opened, increasing brand reach, penetrating more markets and acquiring new consumers. ‘John Players’ continues to have a strong presence and has become a leading brand in the segment, with new products such as denims, knits and jackets. The continued celebrity association with the popular film star, Ranbir Kapoor, was well received

by consumers, further enhancing brand desirability.

 

During the year, the business received several industry recognitions, including ‘Retailer of the year – Fashion and Lifestyle’ and ‘Best Retail Marketing Campaign of the Year’ at the Asia Retail Congress 2011 and ‘Winner – Customer and Brand Loyalty’ at the Loyalty Awards 2011. Rising cotton prices and the re-imposition of Excise Duty on branded apparel in this year’s Union Budget will exert inflationary pressure on costs in the coming year. However, the business has initiated a number of strategic cost management actions along with operational efficiency improvement measures to minimise its impact on consumers.

 

Improvements in business processes for creation of designs, including incorporation of regional preferences in product design for wider brand appeal and further strengthening of the supply chain led to better ‘sell-thrus’ and improved margins during the year. Retail productivity continues to be a key focus area, and the business undertook several initiatives to strengthen capabilities at the frontline through training, knowledge and skill inputs. Investments are also being made in store design, visual merchandising and customer service to enhance the international quality shopping experience that has become synonymous with ‘Wills Lifestyle’. The business will continue to increase the fashion quotient of its offerings on the basis of a deep understanding of consumer preferences, and delivering products benchmarked to world class quality standards.

 

Safety Matches

The Company’s Safety Matches business sustained its market standing through continued consumer preference for its strong brand portfolio across all market segments. Domestic volumes were impacted during the year as a result of proliferation of cheaper low quality formats in the marketplace. Despite increased competition, the Company’s flagship brand ‘Aim’, continued to grow. While steep escalations in the prices of raw materials like wood, paperboard and key chemicals subjected the industry to severe margin pressure during the year, the business mitigated some of the adverse impact through a series of strategic cost management and pricing initiatives.

 

The Company continues to partner the small scale sector by sourcing a significant portion of its requirement from multiple units in this sector. This has helped improve the competitive ability of these units with the Company providing technical inputs to strengthen their process capabilities. Technology induction in manufacturing is crucial for the long term sustainability of this industry. A uniform taxation framework which provides a level playing field to all manufacturers is necessary to trigger the required investments for modernising this industry and enabling it to become globally competitive.

 

Incense sticks (Agarbattis)

Market standing of the Company’s ‘Mangaldeep’ brand of incense sticks was further strengthened during the year with sales recording an impressive growth of 54%, driven by increasing consumer franchise for the brand combined with enhanced distribution reach and innovative product offerings. ‘Mangaldeep’ is currently the second

largest national brand. During the year the business launched a new variant in the premium category, ‘Sarvatra’ under the umbrella brand ‘Mangaldeep’. This introduction has received wide consumer acceptance and is being rolled out across India.

 

The business continues to contribute to the Company’s commitment to the ‘Triple Bottom Line’, by providing livelihood opportunities to more than 12,000 persons through small scale entrepreneurs, NGOs and Self Help Groups across India. This business initiative and the continuing partnerships with the governments of Orissa, Assam and Tripura for setting up sourcing centres are creating sustainable livelihood opportunities for rural women through Agarbatti rolling.

 

The Company continues to partner small and medium enterprises in raising their process and quality standards.

 

HOTELS

The year witnessed a gradual recovery for the Indian hotels industry after two successive years of decline aided by a gradual revival in source markets like the USA and Europe and the strong showing of the Indian economy. The buoyancy, however, was muted on account of several reasons including the run up to the elections in a number of States. Inbound travel fell short of projections even for large events like the Commonwealth Games.

 

In the backdrop of this mixed business environment, the Company’s Hotels business witnessed robust growth of 18% and 23% in Revenues and Pre-tax profits respectively, reversing the declining trend witnessed in the last 2 years. The business continues to maintain its leadership position in terms of its operating efficiency with a PBDIT to Net Revenues ratio of 36%.

 

The Company’s Hotels business continues to be rated amongst the fastest growing hospitality chains, with over 105 properties at more than 90 locations in India, operating under 4 brands – ‘ITC Hotel’ at the luxury end, ‘WelcomHotel’ in the 5 star segment, ‘Fortune’ in the mid-market to upscale segment and ‘WelcomHeritage’ in the heritage leisure segment. In addition, the business has licensing and franchising arrangements for two international brands – ‘The Luxury Collection’ and ‘Sheraton’ from the Starwood Group. These offerings make the Company one of the leading hotel chains in India.

 

ITC Gardenia, launched last year, has rapidly established itself as the premier hotel in Bengaluru and delivered profits in its first full year of operations. ITC Mughal, Agra has undergone a major refurbishment. The hotel now offers a richer ambience with the refurbishment of the public areas and the creation of a special new wing, the ‘Khwab Mahal’, featuring various categories of rooms, including two luxurious Presidential Suites. These suites offer private plunge pools and spa rooms, where special treatments from the hotel’s awardwinning spa can be experienced. ITC Mughal’s award winning ‘Kaya Kalp’ – The Royal Spa, continues to attract attention and receive accolades from all over the world.

 

Food and beverage has been one of the business’ main strengths over the years, regularly bringing accolades and awards from domestic and international media. Its restaurants ‘Bukhara’, ‘Dum Pukht’, ‘Dakshin’, ‘Kebabs and Kurries’, ‘Pan Asian’ and ‘West View’ are today well renowned and powerful cuisine brands. To this enviable collection, the Company debuted its first Japanese offering with the opening of the ‘Edo’ at ITC Gardenia. ‘Edo’ has earned rave reviews and many awards for its superlative quality of authentic Japanese food, ambience and informal dining style.

 

In pursuit of the Company’s ‘Triple Bottom Line’ objectives, the business has increased investments in wind energy to provide clean power to its hotels in Bengaluru (ITC Windsor and ITC Gardenia) and Jaipur (WelcomHotel Rajputana). Further investments in wind energy are on the anvil. These are in addition to the wind energy investments made in the previous year for ITC Maratha in Mumbai.

 

The Company’s commitment to ‘Responsible Luxury’ has given it the unique distinction of being the only green hotel chain in India. ITC Maurya is now the first and the largest hotel in the world to receive the Leadership in Energy and Environment Design (LEED) Platinum rating for an existing building. In addition, ITC Maratha, ITC Grand Central, ITC Windsor, ITC Mughal, ITC Kakatiya and ITC Sonar have also successfully obtained the LEED Platinum rating. These together with ITC Gardenia, which achieved the LEED Platinum rating in the previous year, uniquely position the Company as the first hotel chain in the world to have all its premium luxury hotels rated at the highest LEED Platinum rating.

 

In view of the positive long term outlook for the Indian hotel industry, the Company continues to sustain its aggressive investment led growth strategy. Construction activity of new super luxury properties at Chennai, Kolkata and at Classic Golf Resort near Gurgaon are progressing satisfactorily. In addition, several new projects including joint ventures and management contracts are on the anvil to rapidly scale up the business across all four market segments.

 

During the year, the ‘Fortune’ brand which caters to the mid-market to upscale segment, forged new alliances taking the total number of hotels in its fold to 63 with an aggregate room inventory of 4,915. The brand now has 38 operating hotels and 4 more hotels are slated to be commissioned during the course of the next financially ear. The remaining 21 hotels are in various stages of development. The brand is now well established as a front-runner among the mid-market to upscale segment of hotels in India. The ‘WelcomHeritage’ brand continues to be India’s most successful and largest chain of heritage hotels with 53 operating properties, spread across 18 States in India.

 

The Company’s Hotels business, with its globally benchmarked levels of product and service excellence and customer centricity represented by its four brands, is not only well positioned to sustain its leadership position in the industry, but is also poised to emerge as the largest hotel chain in the country over the next few years.

 

PAPERBOARDS, PAPER AND PACKAGING

The Paperboards, Paper and Packaging segment recorded yet another year of steady growth in revenues and profits. Segment revenues grew by 13% over the previous year to touch ` 36670.000 crores. Segment results at ` 8190.000 crores reflect a growth of 20%.

 

Paperboards and Specialty Papers

The global demand for paper and paperboard recovered strongly to post a growth of nearly 7% over the previous year driven by resurgence in demand in Western Europe, North America and growth in emerging Asian and Latin American economies. The domestic paperboard industry also grew at about 8% aided by the strong showing of the Indian economy with value-added paperboard growing at a much faster rate. Though India has 17% of the world’s population, it consumes only about 2% of global paper production. Per capita consumption is very low at only 9 kgs compared to a global level of 55 kgs. Going forward, the continued growth of the Indian economy coupled with favourable demographics, demand expansion in rural markets, rising demand for branded and packaged products supported by growth in organised retail and differentiated packaging, are expected to augur well for the paperboard industry. Aided by these facilitating drivers, value-added paperboard is expected to grow at a faster rate of around 15% within the overall paperboard industry growth of 8% over the next five years. F

 

MCG, pharma, liquid packaging, apparel and consumer durables will continue to provide the overall impetus for accelerated growth in derived demand for paperboard. The growing potential of this industry is also attracting the attention of global players who are keenly looking at Asia as their next growth engine. While most majors have taken up large manufacturing positions in China, some of them are also exploring opportunities in other countries in Asia, including India.

 

The domestic paper industry is estimated at 10.3 million tonnes per annum, out of which paperboard demand is estimated to be 2.3 million tonnes per annum. The Company, with its wide range of products in the paperboard segment, is the market leader with a value market share of 26% and a significantly higher share of the fast-growing value-added paperboard segment. To further consolidate its pre-eminent position in the paperboard segment, the business is in the process of investing in a state-of-the-art machine which is expected to be operational by early 2013. The ‘Writing and Printing’ paper segment, estimated at 3.3 million tonnes grew by 7% in 2010-11. The Company’s state-of-the-art paper machine is being currently optimally utilised to meet the demand for high quality copier and writing paper, leveraging the strong forward linkages with the Company’s Education and Stationery Products business. The growth in the value added writing and printing paper segment will continue to be fuelled by initiatives like Sarva Shiksha Abhiyan, together with increasing literacy levels, changing demographic profiles and GDP growth. This segment is expected to grow at around 8% per annum during the next 5 years, with higher growth expected in the Copier paper and Fine paper categories at 16%. Specialty papers, with an estimated market size of 4 lakh tonnes, is expected to grow at 9% over the next 5 years, with increased spends on infrastructure and construction driving demand for quality décor and insulating grades.

 

The Company is the largest manufacturer of cigarette tissue in India and continues to be the market leader with a share of 65% of the domestic market. In the growing décor segment, the Company maintained its market share of 26%. In consonance with the Company’s value proposition of delivering sustainable value to all its stakeholders, the business participated in the ‘Check The Paper’ rating system developed by WWF - World Wide Fund for Nature's Global Forest and Trade Network, which evaluates paper and paperboard on parameters such as Forest, Climate and Water performance and awards star ratings and an overall score. During the year, two grades of paperboard manufactured by the Company were submitted for evaluation and received 4 and 5 star ratings and scores which are comparable to those achieved by global paperboard majors.

 

The Company has commenced this initiative with recycled board grades and will gradually include more paper and paperboard products. In addition, the business improved its service delivery to its customers through shortened order servicing timelines. It also facilitated customers in the usage of the Company’s Forestry Stewardship Certified boards. During the year a number of new paperboard applications have been successfully developed for the communication, entertainment and packaging industries.

 

The Company continued with its aggressive clonal propagation strategy with the distribution of over 54 million saplings to farmers during the year. Research on clonal development has resulted in the introduction of topography specific, high yielding and disease resistant clones. This initiative, besides securing the long term supply of fibre at competitive costs, also assists in generating farm incomes through utilisation of marginal wastelands. Enhanced R and D activity has resulted in the development of high yielding eucalyptus and ‘subabul’ clones and the Company’s continued focus on clonal plantations in core areas is expected to yield significant competitive advantage in the years to come.

 

The Company’s R and D is actively collaborating with several expert agencies to further leverage bio-technology for enhancing both farm and manufacturing yields. In the last 15 years, the Company’s bio-technology based research initiatives have resulted in the planting of nearly 487 million saplings which are currently sown in nearly 1,14,000 hectares of plantations, including around 12,000 hectares planted during the year. These pioneering initiatives have generated over 51 million person days of employment opportunities over this period for small farmers and poor tribals.

 

Agro-forestry has an important role to play in developing countries like India, both for food and wood security and

conservation of the environment. During the year, the Company facilitated the introduction of agro forestry models which incorporate inter-cropping practices where eucalyptus trees are grown on the same land as

agricultural crops, in Andhra Pradesh and Madhya Pradesh. By integrating tree growing with crop production, the problems of poor agricultural production, worsening wood shortages and environmental degradation can be addressed simultaneously. Furthermore, inter-cropping technologies/practices also help to take pressure off the remaining natural forests and to increase the diversity of vegetation on existing farms.

 

The Company continues to represent to policy makers the need to introduce appropriate amendments to the Forest (Conservation) Act, 1980 and related Rules to permit industry to use degraded forest land for afforestation linked to the end-use of such wood. An enabling policy framework that encourages public-private partnerships for the development of degraded forest lands would serve the multiple objectives of enhancing the competitiveness of the Indian paper and paperboard industry, creating sustainable livelihoods in rural India and contributing to the national objective of enhancing the country’s green cover.

 

The Company’s collaborative initiative called ‘Wealth out of Waste’ (WOW) continues to promote and facilitate waste paper recycling, another major environmental objective to conserve scarce resources. This initiative has now been extended to 6 cities in Southern India scaling up significantly from the 2 cities where this programme was launched earlier. Existing processes and systems in the areas of collection, sorting and recycling were further strengthened to improve the overall efficacy of the initiative. A first-of-its-kind ‘National Recycling Day’ was initiated to build awareness and increase involvement amongst target consumers. Celebrated on the 1st of July 2010 at Hyderabad, this event attracted large participation from school children as well as government and corporate bodies. With a growing base, the business is also in the process of enhancing its capability to handle larger volumes of recycled waste.

 

The Company has invested significantly in the deployment of contemporary technologies including environment-friendly Elemental Chlorine-Free (ECF) and Ozone bleaching for pulp thereby improving environmental standards of its manufacturing operations. Such investments are expected to provide customers with a sophisticated product, way ahead of legislation, creating new dimensions in environmental stewardship. The Industry would welcome policies that lay down environmental benchmarks in tune with other industries such as automotives etc. and suitably reward those who achieve or exceed such parameters. While all manufacturing units have already achieved near 100% solid waste recycling by its usage for making products like lime, fly ash bricks, grey boards, egg trays etc., the procurement and recycling of over 1,19,000 tonnes of waste paper during the year has further consolidated the business’ overall positive solid waste recycling footprint. In addition, the Company is also working on various Clean Development Mechanism (CDM) projects under the Kyoto Protocol to enable full realization of potential benefits in this area. The Company’s unique social forestry project has been the first of its kind in India to be registered with the United Nations Framework Convention on Climate Change (UNFCCC) as a CDM project. The net benefits from this project will be passed on to the partnering farming communities.

 

The Bhadrachalam and Tribeni units were awarded the ‘Sword of Honour’ by the British Safety Council. All manufacturing units of the business received the ‘5 Star Rating’ from the British Safety Council for the third successive year. The Bhadrachalam unit also won the ‘Most Innovative Project on Environment Best Practices’ Award 2011 from CII, Indian Paper Manufacturers Association (IPMA) - Paper Mill of the year 2010 award and SIEMENS - Ecovatives award 2011. The Kovai unit won the CII - National award for Excellence in Energy Management 2010. After having laid a strong foundation in implementing Total Productive Maintenance (TPM) at its units in Bhadrachalam and Bollaram, the programme has now been extended to Tribeni and Kovai units. This is expected to further improve operational excellence and profitability.

 

During the year, the industry faced enormous challenges on account of steep hike in costs of key domestic raw materials, coal and imported pulp. This hike in input costs, coupled with the large additions to capacity in the industry, adversely impacted overall industry profitability. It is expected that continuing inflation in the cost of domestic raw materials and imported pulp will continue to impact industry profitability in the near term. The Company with its unwavering focus on quality, cost consciousness, integrated operations, customer service and ability to create new market segments is well placed to mitigate the impact of these cost escalations.

 

The integrated nature of the business model – access to high-quality fibre from the economic vicinity of the Bhadrachalam mill, in-house pulp mill and state-of-theart manufacturing facilities on the one hand and a robust forward linkage with the Education and Stationery Products business on the other – strategically positions the Company to further consolidate and enhance its leadership status in the Indian paper and paperboard industry.

 

Packaging and Printing

The Company’s Packaging and Printing business continues to invest in ‘best-in-class’ technology and skills to provide the most contemporary and superior value delivery in paper, paperboard and flexible packaging. The business continued to provide strategic support to the Company’s FMCG businesses by ensuring security of supplies in addition to sustaining international quality at competitive cost.

 

During the year, business from external trade grew significantly, driven by growth in volumes from existing customers as well as an enlargement of its customer base. The Company continues to be a leading supplier of value-added packaging to the Consumer Electronics and FMCG segments. The further consolidation of the business’ operations in the flexibles packaging segment at its state-of-the-art manufacturing facilities at Chennai and Haridwar continued to provide innovative packaging solutions to the Company’s FMCG businesses. This in house capability has enabled the Company to facilitate quicker turnarounds of designs, pack changes and reduced product launch timelines, thereby providing a source of competitive advantage in the market place.

 

The business is augmenting capability and capacity at its Haridwar plant to cater to the increased packaging requirements of the Company’s FMCG business and external trade customers based in the northern region. The business won several national awards for excellence in packaging solutions and also won 20 ‘India Star’ awards in printing in several categories instituted by the Indian Institute of Packaging for excellence in packaging during the year. The 14.1 MW wind energy farm, which was commissioned in 2008, continued operating at optimum levels providing clean energy to the Chennai unit. The initiative flowing from the Company’s commitment to the ‘Triple Bottom Line’, is now a certified project under the Clean Development Mechanism of the Kyoto Protocol under the auspices of the United Nations Framework Convention on Climate Change and is generating carbon credits and contributing to the reduction in the Company’s carbon footprint.

 

The factories at Chennai, Munger and Haridwar continued to maintain their highest standards in Environment, Health and Safety (EHS) and quality management during the year. The Chennai unit was awarded the British Safety Council ‘Globe of Honour’ for Environment Management. The unit was also awarded ‘National Water Management’ Award 2010 by CII for being an excellent water efficient unit. During the year, Chennai and Munger

units were also certified for ISO 9001:2008, ISO 14001:2004 Quality Management System and have been re-certified for OHSAS 18001:2007 Occupational Health and Safety Management System. All the three units at Chennai, Munger and Haridwar received the ‘5 Star Rating’ for safety from the British Safety Council.

 

With substantial investments in world class technology, best-in-class quality management systems, multiple locations and diversified packaging solutions portfolio, the business is well poised to continue servicing all the requirements of the Company’s FMCG businesses and to rapidly grow its external trade.

 

AGRI BUSINESS

Cigarette Leaf Tobacco

Against a backdrop of a decline in global leaf production in key regions over the past two to three years and low inventory pipeline with international cigarette majors, the current year saw global leaf production grow by 4% with countries like Zimbabwe, Malawi, Tanzania, India and Brazil driving overall supply. On the demand side, the year witnessed global cigarette production remaining flat, primarily as a result of the slow and tentative recovery in the advanced economies, as well as the growth in illicit trade triggered by excessive taxation. This dramatically altered the demand-supply scenario during the year. In India, leaf tobacco crop grew by 14% in 2010 supported by a favourable price trend. With global cigarette production tempered and record crop sizes projected in key tobacco growing countries like Brazil, Zimbabwe, Malawi and European Union, it is expected that global leaf demand would be benign in the near term. A correction in this cycle is expected in the medium term with the anticipated revival of the global economy coupled with growing consumption in Asian and African countries. In the Indian market, it has been seen that the consumption of other non cigarette forms of tobacco, particularly chewing tobacco, is growing at a much faster rate.

 

Despite these adverse conditions, the Company was able to sustain the demand for Indian tobacco through focused strategies based on delivering superior value to the customer, variety offerings in the burley and oriental segment through collaborative and customized programs and an enlarged customer base. The business is exploring market opportunities in the growing smokeless tobacco segment through customized offerings. While flavour has not been a source of competitive strength for Indian tobaccos, focused attention to reliability, scalability, product integrity, service and competitive pricing would continue to be the imperatives to sustain and grow market share. The business continued to provide strategic sourcing support to the Company’s cigarette business.

 

The Company’s pioneering R and D efforts on varietal improvements in leaf tobacco was further fortified with the development of various burley and oriental type tobaccos. These initiatives such as improved nursery management designed for higher efficiencies in seed use, optimised usage of crop production chemicals and other agronomic practices are improving the potential of the newly developed varieties. These efforts are not only helping to secure global demand for Indian leaf tobacco, but also in improving the socio-economic status of the small/tribal farmers and providing enhanced value to global customers. Vertical growth to achieve enhanced productivity continues to be the focus area of research and crop development initiatives. Similarly, substantial progress has been made to strengthen the pipeline of new hybrid combinations for deployment in the growth zones. Capitalising on the Company’s R and D efforts on varietal improvement, the growing areas of Flue-Cured Virginia hybrids were substantially increased in collaboration with the Central Tobacco Research Institute and the Tobacco Board of India. Significant milestones were achieved towards the development of a new curing regime in tobacco and further experimental trials are underway to bring forth a unique product portfolio.

 

 

The Company continues to focus on maintaining the highest quality and safety standards in all its units. During the year, the Chirala unit won the ‘Globe of Honour’ award from the British Safety Council for best environmental practices and the ‘Best Management Award’ from the Government of Andhra Pradesh for industrial relations and employee welfare. The Anaparti unit won the Gold Medal and Silver Medal awards for Quality Circles in competitions held by ‘Quality Circle Forum of India’ at regional level competitions and ‘Distinguished Awards’ at National level competitions. Total Cost Management Maturity Model Level 3 from CII for Total Cost Management was awarded to both the Chirala and Anaparti units.

 

In order to service the growing demand for leaf tobacco, the Company is in the process of commissioning additional capacities in Karnataka. The business is in the process of reorganising the supply chain to address the ever increasing complexity of the leaf supply chain from a strategic cost management perspective. The Company with its unmatched R and D capability, state-of-the-art facilities, unique crop development and extension expertise, deep understanding of customer and farmer needs, is well poised to leverage emerging opportunities for Indian leaf tobacco and sustain its position as a world class leaf tobacco organisation.

 

Other Agri Commodities

Global trade grew by 12% on the strength of robust growth witnessed in developing and emerging economies as also on account of the fiscal stimulus provided by advanced nations. This has been achieved despite the sluggish post recession recovery in the world economy, reduced availability of credit and trade volumes which are still ruling below the pre-recession levels in countries severely affected by the financial crisis. Food grain production in the country is expected to touch 232 million tonnes representing a growth of 6.4% over the previous year. Despite this impressive growth, food inflation continued to be high and a cause of worry. Consequently, the ban on export of some key commodities like wheat, rice and sugar continued during the year.

 

A decline in global soya bean production led by a sharp drop in Argentina resulted in good demand for Indian soya bean and soya meal in the international markets. Aided by good monsoons in the crop growing regions, Indian soya crop output registered an increase over last year. The Company, a leading player in the Indian soya bean market, was able to benefit from this opportunity and record significant increase in business size and profits. The agri-business model has been reoriented to focus on providing comprehensive assistance to customers on all aspects of commodity sourcing viz. procurement, inventory, logistics and costs. The target customer segments comprise brand owners, private labels, food processors and exporters. The new model has enabled the Company to deliver relatively risk free returns even as the markets remained volatile. The Company proposes to further strengthen this model to scale up business in the future. The Company continued to source identity preserved, specific high quality wheat through its e-Choupal channel for its Foods business. The initiative of procuring a part of its wheat requirement directly at the processing plants on a ‘just-in-time’ basis was scaled up during the year. This yielded significant reduction in freight, warehousing and other operational costs without diluting its stringent quality norms.

 

In sourcing chip stock potato for its ‘Bingo!’ potato chips business, the Company continued its initiative of sourcing locally grown potatoes (closer to manufacturing units) in order to provide encouragement to local farmers and to minimise logistics costs. During the year, 57% of the consumption at the Company’s Haridwar processing plant was sourced locally. Trials on development of new varieties and new areas continued during the year. India is the world’s largest producer, consumer and exporter of spices. Exports of spices from India have been growing at 16% and the domestic market for branded spice powders is growing at 11%. With the growing concerns of food safety and product integrity, there is an increasing demand for suppliers with ‘end-to-end’ capabilities having complete custody of the supply chain, supported by appropriate technology to deliver quality and augmented with traceability management systems to provide the required product assurance. The Company seeks to harness this opportunity by building a business model based on customised products and services with requisite crop development, state-of-the-art infrastructure and tailor made products and processes to garner an increasing share of the fast growing domestic and export market.

 

In the last five years, the spices business, apart from providing support to the ‘Aashirvaad’ range of spice powders has gained considerable market standing amongst large domestic and export customers as a supplier of assured quality with customised processes and infrastructure, with a significantly high level of ‘source credibility’.

 

The Company’s initiative of marketing Kisan Credit Cards on behalf of the State Bank of India continued to receive encouraging response from the farmers. Credit camps were organised by the Company to help farmers improve awareness of Kisan Credit Cards, and were received enthusiastically by the farming community. This increased awareness and continuous communication at the field level, significantly improved the quality of documentation, lowered application rejection levels while improving turnaround times. The rural retailing business of the Company continued to make good progress by registering an overall increase in sales by 87% facilitated by expansion of product range, introduction of reputed brands of apparel, footwear and other products at affordable prices and quicker product replenishment. The ‘Kisan Vikas Yojana’, a unique customer loyalty scheme designed to cater to the requirements of the farmers was received very well by the farming community. The range of agri-inputs was expanded to include products and brands specifically to meet local requirements. This resulted in a 90% increase in sales of agri-inputs. The Company also organized mass consumer awareness programmes - ‘Choupal Mahotsav’ in the premises of the stores, which comprise of product / brand familiarisation, product demonstration and entertainment. Based on the considerable interest evinced by customers towards this programme, as evident in the enhanced footfalls at the Company’s stores, plans are afoot to scale up the programme in the coming years.

 

Last year, the Company launched an initiative to strengthen and expand the distribution reach of its e-Choupal network for FMCG products in the rural markets. The year saw throughputs increasing by more than 40%. Based on the learnings over the last few years, the Company now proposes to synchronise its rural marketing and rural distribution businesses. Towards this end, the Company has piloted convergence programmes engaging a large number of rural consumers. These convergence programmes which are called ‘Choupal Haats’, focus on product awareness, demonstration and brand marketing and targets higher availability of quality FMCG products in rural retail outlets.

 

Last year, the Company had launched an employment portal ‘Rozgarduniya.com’ in alliance with Monster India – an online career and recruitment firm, to assist the rural youth in finding jobs in the non-agricultural sector. During the year, the initiative was extended across several locations and a large number of rural youth were registered for employment search. The portal also partnered many companies who are potential employers. The Company has definite plans to increase the number of partners, geographical reach and sectors under this portal.

 

The Company has piloted a ‘Market Based Partnership for Health’ programme in alliance with United States Agency for International Development (USAID) and other partners. The pilot, which has been launched in Gonda and Chandauli districts of Uttar Pradesh focuses on improvement of maternal and child health and general hygiene and thereby reducing mortality rates. Under the programme, several village health workers have been trained. These village health workers will create awareness among the rural womenfolk and will market products from partnering companies which address health and hygiene issues. In the year ahead, the Company plans to focus on market activation through these convergence platforms, awareness creation through village level contacts by village health workers and making the products available at the villages. These initiatives will progressively transform the e-Choupal network into an all-weather venture – relatively de-risked from regulatory uncertainties and market volatility – even as it continues to provide strategic sourcing support to the Company’s Foods business as well as to serve as an efficient intervention model for rural development.

 

 

Fixed Assets

  • Freehold Land
  • Freehold Building
  • Railway Sidings
  • Plant and Machinery
  • Computer, servers and other I.T equipments
  • Furniture and Fittings
  • Motor Vehicles
  • Leasehold properties
  • Capitalized software

 

 

PRESS RELEASE

 

Mint: 18.07.2011

 

New Delhi, July 18 -- Aguest at one of ITC Limited's luxury hotels once wrote in a feedback form that drinking water should be served in recyclable glass bottles and not in the usual ones made of synthetic polymers, most of which cannot be reused in any form.

 

Coming from her concern for the environment, the feedback ranks among the most striking suggestions ever received from a guest, says Nakul Anand, executive director, ITC, who looks after the company's fast expanding hotel business.

 

It led ITC's management to figure out ways of producing drinking water on its own, even if on a small scale for distribution in glass bottles only in the firm's hotels, he says. In time, the company will decide whether to pursue a greater business opportunity in packaged drinking water, but it may not be long before plastic bottles disappear from ITC's hotels.

 

Five years ago, Anand launched what he fondly calls the six-sigma route to perfection in ITC's hotels, and from it emerged the concept of responsible luxury, which in some ways now sets standards "even for car makers". Discerning hoteliers have always viewed this business as an art, says Anand. "But customers were changing, and the challenge was to marry art with science." In an interview, Anand recalls the journey of the past five years that resulted in all of ITC's eight luxury hotels receiving the recognitions from across the world for setting new standards in reducing carbon footprint. Edited excerpts:

 

I am sure these initiatives-such as 50% reduction in water consumption; own power generation from renewable sources; almost 100% recycling of solid waste-cost a lot of money. How do these translate into return for shareholders?

 

Before introducing these eco-easy service designs, the first question that we asked ourselves was whether we were compromising on luxury. At the end of the day, hoteliers sell sleep. The first task was to make sure that we didn't reduce the pressure of water in our showers to cut down on water consumption.

 

Five years ago, when we adopted the six-sigma approach to improving operating efficiency, we decided to measure everything-from the lux level of lights in our rooms to the whiteness of our bed linen; from the pressure in our showers to the quality of air in our rooms. What can be measured can be managed and perfected. See, the back end of every hotel is pure technology; so everything is measurable. We took a close look at every service design, examining everything from power cables to air-conditioning systems to paints and glass used in our rooms. Because we took that approach, we now offer air as fresh as that in the lower Himalayas in our rooms.

 

Yes, of course, these things come at a cost-we spend 15-25% more on building our hotels. But we don't mind that because even if these initiatives didn't immediately translate into higher revenues, we know they would pay back on their own by way of long-term cost reduction. For instance, we generate 29.5 megawatt of wind power for captive consumption. Wind and solar combined, we generate on our own about 25% of the electricity we consume in our premium hotels. In the properties that we are currently constructing, we will be generating 100% of electricity needs from renewable sources such as wind and solar. These will lead to substantial cost savings.

 

In my view, these are game changers in the industry that guests, too, are beginning to recognize. Our responsible luxury campaign is catching on, and we are beginning to see an increased level of awareness among consumers. By blending elements of nature and by adopting distinct green practices, ITC's luxury hotels have created a unique value proposition for discerning guests.

 

India's hotel industry went through two years of decline until a muted recovery last year, ITC says in its latest annual report. From what does your company derive its confidence to stake $2 billion more in the hotel industry?

 

We are a company that has always been driven by long-term opportunities. Consider this: according to the latest available figures, only 5.58 million foreign tourists come to India every year. That's only about 0.58% of people travelling across the world. That apart some 650 million Indians travel within the country. Demand for hotel rooms is bound to improve with time.

 

Our belief is that it will give us the confidence to expand so aggressively. Currently, there are some 38-40 hotels on the drawing board. This includes six-seven luxury properties currently under construction. We are expanding across all segments in which we are present, and even in cities where we already have hotels. For instance, in Kolkata, we are building a second hotel. In Bangalore, we are looking to build one more hotel.

 

Whereas earlier, you'd have only one hotel in a city, now you need to have more because these cities have expanded and demand for hotel rooms has increased manifold over the years.

 

What are the key challenges to growth?

In my view, land is the biggest constraint at this moment. Our hotel business has benefited immensely from ITC's land bank, and we are continuing to expand in cities where we have land, for instance, in Hyderabad and Bangalore. In Kolkata, we had enough land adjacent to the ITC Sonar hotel, which enabled us to build a second hotel there; but securing land is becoming increasingly difficult.

 

The second biggest challenge is manpower. The tourism industry in India, in my view, is unable to attract enough talent.

 

If you are hobbled by the lack of land and manpower in India, why aren't you looking to expand abroad?

 

We are driven by long-term opportunities. If there is an opportunity we will seize it, but it doesn't make sense to pursue growth outside India as a strategy-premium properties abroad are extremely expensive.

 

 

Mint: 17.07.2011

 

New Delhi, July 17 -- A guest at one of ITC Limited's luxury hotels once wrote in a feedback form that drinking water should be served in recyclable glass bottles and not in the usual ones made of synthetic polymers, most of which cannot be reused in any form.

 

Coming from her concern for the environment, the feedback ranks among the most striking suggestions ever received from a guest, says Nakul Anand, executive director, ITC, who looks after the company's fast expanding hotel business.

 

It led ITC's management to figure out ways of producing drinking water on its own, even if on a small scale for distribution in glass bottles only in the firm's hotels, he says. In time, the company will decide whether to pursue a greater business opportunity in packaged drinking water, but it may not be long before plastic bottles disappear from ITC's hotels.

 

Five years ago, Anand launched what he fondly calls the six-sigma route to perfection in ITC's hotels, and from it emerged the concept of responsible luxury, which in some ways now sets standards "even for car makers". Discerning hoteliers have always viewed this business as an art, says Anand. "But customers were changing, and the challenge was to marry art with science." In an interview, Anand recalls the journey of the past five years that resulted in all of ITC's eight luxury hotels receiving the recognitions from across the world for setting new standards in reducing carbon footprint. Edited excerpts:

 

I am sure these initiatives-such as 50% reduction in water consumption; own power generation from renewable sources; almost 100% recycling of solid waste-cost a lot of money. How do these translate into return for shareholders?

 

Before introducing these eco-easy service designs, the first question that we asked ourselves was whether we were compromising on luxury. At the end of the day, hoteliers sell sleep. The first task was to make sure that we didn't reduce the pressure of water in our showers to cut down on water consumption.

 

Five years ago, when we adopted the six-sigma approach to improving operating efficiency, we decided to measure everything-from the lux level of lights in our rooms to the whiteness of our bed linen; from the pressure in our showers to the quality of air in our rooms. What can be measured can be managed and perfected. See, the back end of every hotel is pure technology; so everything is measurable. We took a close look at every service design, examining everything from power cables to air-conditioning systems to paints and glass used in our rooms. Because we took that approach, we now offer air as fresh as that in the lower Himalayas in our rooms.

 

Yes, of course, these things come at a cost-we spend 15-25% more on building our hotels. But we don't mind that because even if these initiatives didn't immediately translate into higher revenues, we know they would pay back on their own by way of long-term cost reduction. For instance, we generate 29.5 megawatt of wind power for captive consumption. Wind and solar combined, we generate on our own about 25% of the electricity we consume in our premium hotels. In the properties that we are currently constructing, we will be generating 100% of electricity needs from renewable sources such as wind and solar. These will lead to substantial cost savings.

 

In my view, these are game changers in the industry that guests, too, are beginning to recognize. Our responsible luxury campaign is catching on, and we are beginning to see an increased level of awareness among consumers. By blending elements of nature and by adopting distinct green practices, ITC's luxury hotels have created a unique value proposition for discerning guests.

 

India's hotel industry went through two years of decline until a muted recovery last year, ITC says in its latest annual report. From what does your company derive its confidence to stake $2 billion more in the hotel industry?

We are a company that has always been driven by long-term opportunities. Consider this: according to the latest available figures, only 5.58 million foreign tourists come to India every year. That's only about 0.58% of people travelling across the world. That apart some 650 million Indians travel within the country. Demand for hotel rooms is bound to improve with time.

 

Our belief is that it will give us the confidence to expand so aggressively. Currently, there are some 38-40 hotels on the drawing board. This includes six-seven luxury properties currently under construction. We are expanding across all segments in which we are present, and even in cities where we already have hotels. For instance, in Kolkata, we are building a second hotel. In Bangalore, we are looking to build one more hotel.

 

Whereas earlier, you'd have only one hotel in a city, now you need to have more because these cities have expanded and demand for hotel rooms has increased manifold over the years.

 

What are the key challenges to growth?

 

In my view, land is the biggest constraint at this moment. Our hotel business has benefited immensely from ITC's land bank, and we are continuing to expand in cities where we have land, for instance, in Hyderabad and Bangalore. In Kolkata, we had enough land adjacent to the ITC Sonar hotel, which enabled us to build a second hotel there; but securing land is becoming increasingly difficult.

 

The second biggest challenge is manpower. The tourism industry in India, in my view, is unable to attract enough talent.

 

If you are hobbled by the lack of land and manpower in India, why aren't you looking to expand abroad?

 

We are driven by long-term opportunities. If there is an opportunity we will seize it, but it doesn't make sense to pursue growth outside India as a strategy-premium properties abroad are extremely expensive.

 

ASSOCIATED PRESS 12.07.2011

SPAR Group, Inc. (NASDAQ: SGRP) today announced the signing of a joint venture agreement with Krognos Integrated Marketing Services Private Limited to expand its operations in India. The new venture, in which SPAR will hold a 51% ownership interest, expects to operate under the name SPAR Krognos Marketing India Private Limited. The agreement is projected to generate $3 million in annualized profitable revenue over the next twelve months, while providing leading-edge merchandising and marketing, services to manufacturers and retailers throughout India. The New Venture has numerous marquis clients such as Unilever, Wal-Mart Stores, Kraft Foods, ITC Limited, and Tata Motors that will provide immediate profitable revenues and credibility to the newly formed endeavor. The Company will specialize in the areas of in-store merchandising, demonstrations, and sampling.

 

"SPAR Group is extremely pleased to partner with the Management of Krognos in forming this New Venture allowing SPAR to enhance its merchandising service offerings within the rapidly growing India marketplace," stated Gary Raymond, Chief Executive Officer of SPAR Group. "This agreement is a key step in expanding our high margin international business while improving the overall profitability of the company. We believe that Krognos is the ideal partner to leverage India's emerging growth economy. As a combined entity we possess both the superior knowledge of the local market, and highly measurable, cost-effective merchandising solutions to manufacturers and retailers in India."

 

About SPAR Group

SPAR Group, Inc. is a diversified international merchandising and marketing services company that provides a broad array of services worldwide to help companies improve their sales, operating efficiency and profits at retail locations. SPAR Group provides product services, project services, in-store events, radio frequency identification ("RFID"), technology services and marketing research covering all product and trade classifications, including mass market, drug store, convenience store and grocery chains. Product services include product additions; placement, reordering, replenishment, labeling, evaluation and deletions, and project services include seasonal and special product promotions, product recalls and complete setups of departments and stores. The company operates throughout the United States and internationally in 9 of the most populated countries, including China and India.

 

Forward Looking Statements Certain statements in this news release and such conference call are forward-looking, including (without limitation) growing revenues and profits through organic growth and acquisitions, attracting new business that will increase SPAR Group's revenues, continuing to maintain costs and consummating any transactions. Undue reliance should not be placed on such forward-looking statements because the matters they describe are subject to known and unknown risks, uncertainties and other unpredictable factors, many of which are beyond the company's control. The company's actual results, performance and trends could differ materially from those indicated or implied by such statements as a result of various factors, including (without limitation) the continued strengthening of SPAR Group's selling and marketing functions, continued customer satisfaction and contract renewal, new product development, continued availability of capable dedicated

personnel, continued cost management, the success of its international efforts, success and availability of acquisitions, availability of financing and other factors, as well as by factors applicable to most companies such as general economic, competitive and other business and civil conditions. Information regarding certain of those and other risk factors and cautionary statements that could affect future results, performance or trends are discussed in SPAR Group's most recent annual report on Form 10-K, quarterly reports on Form 10-Q, and other filings made with the Securities and Exchange Commission from time to time. All of the company's forward-looking statements are expressly qualified by all such risk factors and other cautionary statements.

 

Assam Tribune (India): 10.07.2011

 

Guwahati, July 10 -- The experience of agricultural development in India has shown that the existing systems of delivery of agricultural inputs and purchase and use of agricultural output have not been efficient in reaching the benefits of better linkages between agriculture and agro-processing industry to the farmers or the agro-industry. The timely, quality and cost effective delivery of adequate inputs still remains a dream despite the marketing attempts of the corporate sector and the developmental programmers of the state. The farmers are not able to sell their produce remuneratively. There is plenty of distress among farmers both in agriculturally advanced as well as backward regions manifested in farmer suicides. Agricultural markets in India which are found to be both inefficient and imperfect, may not be able to ensure fair and reasonable returns to all the players. There are temporal and spatial variations in the markets and the producers' share in the consumers' rupee has been quite low in general, except a few commodities. In fact, in some commodities like potato in some regions in India, producers end up making net losses at the same time when traders make substantial profits from the same crop. In the environment liberalisation and globalisation policies, the role of the state in agricultural marketing and input supply is being reduced, and an increasing space is being provided to the private sector to bring about better marketing efficiency in input and output markets. On the other hand, processors and/or marketers face problems in obtaining timely, cost effective, and adequate supply of quality raw materials. Under such a situation, the concept of 'Contract Farming' is an effective way to co-ordinate and promote production and marketing of agricultural products in India.

 

Contract farming is agricultural production carried out according to an agreement between a buyer and farmer, which establishes conditions for production and marketing of a farm product or products. Under contract farming the farmer agrees to provide established quantities of a specific agricultural product, meeting the quality standards and delivery schedule set by the purchaser. In turn, the buyer commits to purchase the product, often at a pre-determined price. In some cases the buyer also commits to support production through, for example, supplying farm inputs, land preparation, providing technical advice and arranging transport of produce to the buyer's premises. Another term often used to refer to contract farming operations is 'out-grower schemes', whereby farmers are linked with a large farm or processing plant which supports production planning, input supply, extension advice and transport. Contract farming is used for a wide variety of agricultural products. This is widely used, not only for tree and cash crops but also, increasingly for fruits and vegetables, poultry, pigs, dairy products and even prawn and fish.

 

PepsiCo was the first company in India to start contract farming of tomatoes in Hoshiarpur district of Punjab. Contract farming in India is currently being practised by multinational firms like Cadbury (cocoa), Pepsi (potato, chillies, groundnut), Unilever (tomato, chicory, tea, and milk), ITC Limited (tobacco, wood trees, and oilseeds), Cargill (seeds), domestic corporates like Ballarpur Industries Limited (BILT), JK Paper, and Wimco (in eucalyptus and poplar trees), Green Agro Pack (GAP) Limited, VST Natural Products, Global Green, Interrgarden India, Kempscity Agro Exports, and Sterling Agro (all in gherkins), United Breweries (UB) (barley), Nijjer Agro (tomato), Tarai Foods (vegetables), A M Todd (mint in Punjab), McCain India (potato in Gujarat) Namdhari Seeds (seeds), and various government and semi government agencies, especially in seed production and perishables like vegetables and fruits, with varying degrees of success with individual farmers. There are many banks which provide finance for contract farming. These include NABARD, SBI, ICICI Bank and UTI Bank. Contract farming in India by the corporate sector has so far been more of a case of buy back, and input supply and/or credit supply or linkage.

 

Contract farming in India is in the infant stage, and the evidence indicates that it can be developed as a pro-poor market institution through appropriate policies and strategies. Also there are opportunities for farmers in contract farming. Sustained income growth, a fast-growing urban population and increasing westernization of diets are fuelling rapid growth in demand for high-value horticultural and animal food products, which have a greater scope for production under contracts. Between 2005 and 2025 the demand for different animal food products is projected to increase by 75-110 per cent and for fruits and vegetable by 85-90 per cent, as compared to a 20 per cent increase in the demand for foodgrains. The demand for processed food products and beverages is expected to grow even faster; the share of processed foods and beverages in the total food expenditure is projected to rise to 15 per cent in 2020 from 9 per cent in 1999. Besides, export opportunities are also emerging with unfolding of globalisation. The share of high-value food products (dairy, poultry, fruits and vegetables) in the total agricultural exports has steadily increased; from 13.5 per cent in 2001-02 to 15.9 per cent in 2005-06. Contract farming schemes are organised by large agribusiness firms including processors, exporters and supermarket chains. Developing contract farming thus requires appropriate policies, infrastructure and regulations that facilitate private investment in agribusiness. During the last 15 years the Government of India had taken a number of initiatives, such as de-regulation of food industry, pruning of the list of agricultural items reserved for small-scale industries, 100 per cent foreign direct investment (FDI) in food processing, reduction in corporate taxes and excise duties on processed foods, establishment of agri-export zones, priority sector lending to food processing industry, enactment of an integrated food law, de-regulation of agricultural markets, etc to boost food processing and promote agribusiness and contract farming. Published by HT Syndication with permission from Assam Tribune.

 

 

 

AS PER WEBSITE

 

PROFILE

Subject is one of India's foremost private sector companies with a market capitalisation of nearly US $ 22 billion and a turnover of over US $ 6 billion.* Subject is rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable Companies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies by Business Today. Subject ranks among India's `10 Most Valuable (Company) Brands', in a study conducted by Brand Finance and published by the Economic Times. Subject also ranks among Asia's 50 best performing companies compiled by Business Week.

 

Subject has a diversified presence in Cigarettes, Hotels, Paperboards and Specialty Papers, Packaging, Agri-Business, Packaged Foods and Confectionery, Information Technology, Branded Apparel, Personal Care, Stationery, Safety Matches and other FMCG products. While Subject is an outstanding market leader in its traditional businesses of Cigarettes, Hotels, Paperboards, Packaging and Agri-Exports, it is rapidly gaining market share even in its nascent businesses of Packaged Foods and Confectionery, Branded Apparel, Personal Care and Stationery.

 

As one of India's most valuable and respected corporations, subject is widely perceived to be dedicatedly nation-oriented. Chairman Y C Deveshwar calls this source of inspiration "a commitment beyond the market". In his own words: "subject believes that its aspiration to create enduring value for the nation provides the motive force to sustain growing shareholder value. Subject practices this philosophy by not only driving each of its businesses towards international competitiveness but by also consciously contributing to enhancing the competitiveness of the larger value chain of which it is a part."


Subject's diversified status originates from its corporate strategy aimed at creating multiple drivers of growth anchored on its time-tested core competencies: unmatched distribution reach, superior brand-building capabilities, effective supply chain management and acknowledged service skills in hoteliering. Over time, the strategic forays into new businesses are expected to garner a significant share of these emerging high-growth markets in India.

 

Subject's Agri-Business is one of India's largest exporters of agricultural products. Subject is one of the country's biggest foreign exchange earners (US $ 3.2 billion in the last decade). The Company's 'e-Choupal' initiative is enabling Indian agriculture significantly enhance its competitiveness by empowering Indian farmers through the power of the Internet. This transformational strategy, which has already become the subject matter of a case study at Harvard Business School, is expected to progressively create for subject a huge rural distribution infrastructure, significantly enhancing the Company's marketing reach.

 

Subject's wholly owned Information Technology subsidiary, ITC Infotech India Limited, provides IT services and solutions to leading global customers. ITC Infotech has carved a niche for itself by addressing customer challenges through innovative IT solutions.

 

Subject's production facilities and hotels have won numerous national and international awards for quality, productivity, safety and environment management systems. Subject was the first company in India to voluntarily seek a corporate governance rating.

 

Subject employs over 24,000 people at more than 60 locations across India. The Company continuously endeavors to enhance its wealth generating capabilities in a globalising environment to consistently reward more than 405000 shareholders, fulfill the aspirations of its stakeholders and meet societal expectations. This over-arching vision of the company is expressively captured in its corporate positioning statement: "Enduring Value. For the nation. For the Shareholder."

 

 

Milestones

 

1996

Flat 10 packs launched

 

1997

10s hinged-lid packs introduced for regular size filters

 

1999

New factory at Bangalore commenced operations

 

2000

Brownfield project at Saharanpur factory completed

 

Entry into Lifestyle Retailing business with first store in Delhi

 

2001

Regular size filters offered in 5s packs

 

‘Wills Lifestyle’ chain rapidly scaled upto 29 stores

 

Engry into the foods Business with lauch of ‘Kitchens of India’.

 

‘Expressions valued Customer’ programme started

 

2002

Beveled edge packs introduced

 

‘mint-o’ trademark acquired relaunched in lemon and mint flavours, ‘Candyman’ added to confectionery rang, ‘ Aashirvaad’ atta rolled out

 

Chain expanded to 48 stores; Master Design Facility established; ‘Wills Classic’ formal wear launched; ‘John Players’ introduced in the mid-priced popular segment.

 

Entry into Greeting Cards business

 

‘Expressions Paperkraft’ premium paper products launched

 

Entry into marketing of safety matches

 

2003

India Kings’ marketed in contour packs; ‘Insignia’ lauched in shoulder box

 

Integrated Group Research and Development Centre established ‘Aashirvaad’ Salt introduced; ‘Candyman’ range expanded to deposited candies and eclaris; ‘Sunfeast’ biscuits lauched; Aashirvaad Ready Meals’ offered; ‘mint-o’ in lemon mint flavour.

 

‘Wills Clublife’ evening wear launched.

 

‘Expressions Classmate’ mass market notebooks for schools and colleges introduced.

 

Entry into marketing of Agarbatties

 

2004

Long – Size filters offered in wave packs

 

‘Kitchens of India’ extended to cooking pastes

 

‘Mangaldeep’ brand of Agarbatties added to portfolio.

 

 

 


CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No records exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No records exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                              None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                          None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                          None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 

 

 

 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

FOREIGN EXCHANGE RATES

 

Currency

Unit

Indian Rupees

US Dollar

1

Rs.44.59

UK Pound

1

Rs.71.62

Euro

1

Rs.62.78

 

 

 

SCORE & RATING EXPLANATIONS

 

SCORE FACTORS

 

RANGE

POINTS

HISTORY

1~10

9

PAID-UP CAPITAL

1~10

9

OPERATING SCALE

1~10

9

FINANCIAL CONDITION

 

 

--BUSINESS SCALE

1~10

9

--PROFITABILIRY

1~10

9

--LIQUIDITY

1~10

9

--LEVERAGE

1~10

9

--RESERVES

1~10

9

--CREDIT LINES

1~10

9

--MARGINS

-5~5

--

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

YES

--LITIGATION

YES/NO

NO

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

NO

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

YES

--OTHER MERIT FACTORS

YES/NO

YES

TOTAL

 

81

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors and their relative weights (as indicated through %) are as follows:

 

Financial condition (40%)            Ownership background (20%)                 Payment record (10%)

Credit history (10%)                    Market trend (10%)                                Operational size (10%)

 

 

RATING EXPLANATIONS

 

 

RATING

STATUS

 

 

PROPOSED CREDIT LINE

>86

Aaa

Possesses an extremely sound financial base with the strongest capability for timely payment of interest and principal sums

 

Unlimited

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

 

Large

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

 

Fairly Large

41-55

Ba

Overall operation is considered normal. Capable to meet normal commitments.

 

Satisfactory

26-40

B

Capability to overcome financial difficulties seems comparatively below average.

 

Small

11-25

Ca

Adverse factors are apparent. Repayment of interest and principal sums in default or expected to be in default upon maturity

 

Limited with full security

<10

C

Absolute credit risk exists. Caution needed to be exercised

 

 

Credit not recommended

-

NB

                                       New Business

 

-

 

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.