MIRA INFORM REPORT

 

 

Report Date :

13.06.2011

 

IDENTIFICATION DETAILS

 

Name :

HINDUSTAN UNILEVER LIMITED

 

 

Registered Office :

Hindustan Lever House, 165/166, Backbay Reclamation, Mumbai – 400 020, Maharashtra

 

 

Country :

India

 

 

Financials (as on) :

31.03.2010

 

 

Date of Incorporation :

17.10.1933

 

 

Com. Reg. No.:

11-002030

 

 

Capital Investment / Paid-up Capital :

Rs.2181.700 Millions

 

 

CIN No.:

[Company Identification No.]

L15140MH1933PLC002030

 

 

TAN No.:

[Tax Deduction & Collection Account No.]

MUMH05398B / PNEH04468C

 

 

PAN No.:

[Permanent Account No.]

AAACH1004N

 

 

Legal Form :

Public Limited Liability Company. The company’s shares are listed in the Stock Exchanges.

 

 

Line of Business :

manufacturing and marketing of Consumer Products.

 

 

No. of Employees :

36000 (Approximately)

 

 

RATING & COMMENTS

 

MIRA’s Rating :

Aa (81)

 

RATING

STATUS

PROPOSED CREDIT LINE

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

Large

 

Maximum Credit Limit :

USD 100000000

 

 

Status :

Good

 

 

Payment Behaviour :

Regular

 

 

Litigation :

Clear

 

 

Comments :

Hindustan Unilever is a well established, professionally managed and a reputed company having good track. It is the country’s largest consumer products company. The company’s products are well received in and outside India.

 

Financial position of the company appears to be strong and healthy. Payments are always regular and as per commitments.

 

The company can be considered good for normal business dealings under usual trade terms and conditions. 

 

NOTES :

Any query related to this report can be made on e-mail : infodept@mirainform.com while quoting report number, name and date.

 

 

ECGC Country Risk Classification List – April 1, 2010

 

Country Name

Previous Rating

(31.12.2009)

Current Rating

(01.04.2010)

India

A1

A1

 

Risk Category

ECGC Classification

Insignificant

 

A1

Low

 

A2

Moderate

 

B1

High

 

B2

Very High

 

C1

Restricted

 

C2

Off-credit

 

D

 

 

LOCATIONS

 

Registered Office :

Hindustan Lever House, 165/166, Backbay Reclamation, Mumbai – 400 020, Maharashtra, India

Tel. No.:

91-22-39830000 / 22819949 / 22886373 / 22843987 / 22835911 / 22827219 / 217 / 218 / 222 / 221 / 210 / 205 / 211 / 214 / 215 / 212 / 209 / 208 / 250 / 216 / 206 / 207 / 22858400 / 22824641 / 22843856 / 22827467 /478

Fax No.:

91-22-22041920 / 22043117 / 22871970 / 22846958/28249438

E-Mail :

v-hll-balaraman@unilever.com

santosh.singh@unilever.com

comsec.hul@unilever.com

Website :

http://www.hul.co.in

 

 

Overseas Customer Service Centers :

·         300, Upper Richmond Road West, London SW 14, 7GJ, United Kingdom.

Tel. No. 01 878 5254

Fax No. 01 879 1839

Telex          : 918112

 

·         303, 5th Avenue, Suite 709, New York 10016, U.S.A

Tel. No. 212 725 0679

Fax No. 212 725 0718

Telex :   220715

 

·         Suite 507, Akasaka Q Building, 7-9-5, Akasaka, Minato-Ku, Tokyo, Japan – 107

Tel. No. 03 583 1225

Fax No. 03 505 0541

Telex          : 2423450

 

 

Major Operating Units At:

·         Sewree, Mumbai, Maharashtra, India

·         Andheri, Mumbai, Maharashtra, India

·         Taloja, Maharashtra, India

·         Garden Reach, Kolkata, West Bengal, India

·         Shamnagar, West Bengal, India

·         Bari Brahmana, Jammu, India

·         Haldia, Gujarat, India

·         Plot No. 254, Sector IV, Special Economic Zone, Kandla, Gujarat, India

·         Chindwara, Madhya Pradesh, India

·         Pondichery, Tamil Nadu, India

·         Yavatmal, Maharashtra, India

·         Pune, Maharashtra, India

 

 

Branch Office :

123, G. N. Chetty Road, T. Nagar, Chennai – 600 017, Tamilnadu, India

 

 

 

 

DIRECTORS

 

AS ON 27.07.2010

 

Name :

Mr. Harish Manwani

Designation :

Chairman

 

 

Name :

Mr. Nitin Paranjpe

Designation :

Managing Director and Chief Executive Officer

 

 

Name :

Mr. Pradeep Banerjee

Designation :

Executive Director

 

 

Name :

Mr. D S Parekh

Designation :

Director

 

 

Name :

Mr. Sridhar Ramamurthy

Designation :

Chief Financial Officer

 

 

Name :

Mr. A Narayan

Designation :

Director

 

 

Name :

Mr. S Ramadorai

Designation :

Director

 

 

Name :

Mr. R A Mashelkar

Designation :

Director

 

 

Name :

Mr. Dhaval Buch

Designation :

Executive Director

 

 

Name :

Mr. Gopal Vittal

Designation :

Executive Director

 

 

Name :

Ms. Leena Nair

Designation :

Executive Director and Human Resources

 

 

Name :

Mr. Shrijeet Mishra

Designation :

Executive Director and Foods

 

 

KEY EXECUTIVES

 

Name :

Mr. Dev Bajpai

Designation :

Executive Director and Company Secretary

 

 

Name :

Mr. Hemant Bakshi

Designation :

Executive Director Sales and Customer Development

 

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

AS ON 31.03.2011

 

Category of Shareholder

Total No. of Shares

% of total No. of Shares

(A) Shareholding of Promoter and Promoter Group

 

 

(1) Indian

 

 

(2) Foreign

 

 

Bodies Corporate

1,134,849,460

52.55

Sub Total

1,134,849,460

52.55

Total shareholding of Promoter and Promoter Group (A)

1,134,849,460

52.55

(B) Public Shareholding

 

 

(1) Institutions

 

 

Mutual Funds / UTI

65,092,620

3.01

Financial Institutions / Banks

8,497,806

0.39

Central Government / State Government(s)

20

-

Insurance Companies

193,111,609

8.94

Foreign Institutional Investors

372,806,669

17.26

Sub Total

639,508,724

29.61

(2) Non-Institutions

 

 

Bodies Corporate

55,603,214

2.57

Individuals

 

 

Individual shareholders holding nominal share capital up to Rs. 0.100 million

313,259,145

14.51

Individual shareholders holding nominal share capital in excess of Rs. 0.100 million

6,494,422

0.30

Any Others (Specify)

9,757,003

0.45

Directors & their Relatives & Friends

134,848

0.01

Trusts

878,861

0.04

Foreign Corporate Bodies

15,481

-

Non Resident Indians

7,134,344

0.33

Overseas Corporate Bodies

3,600

-

Foreign Nationals

26,803

-

Clearing Members

1,563,066

0.07

Sub Total

385,113,784

17.83

Total Public shareholding (B)

1,024,622,508

47.45

Total (A)+(B)

2,159,471,968

100.00

(C) Shares held by Custodians and against which Depository Receipts have been issued

-

-

(1) Promoter and Promoter Group

-

-

(2) Public

-

-

Sub Total

-

-

Total (A)+(B)+(C)

2,159,471,968

-

 


 

BUSINESS DETAILS

 

Line of Business :

manufacturing and marketing of Consumer Products.

 

PRODUCTION STATUS

 

(As on 31.03.2010)

 

Particulars

Licensed Capacity

Installed Capacity

Soaps

397138

170250

Synthetic Detergents

1209172

313347

Personal Products

307524

128358

Glycerine

15286

6667

Fabric Softner

2833

--

Fatty Acids

96833

81667

Perfumery and Cosmetic products (units) *

299000000

55000000

Perfumery and cosmetic products *

3022

--

Packet Tea below 1 kg. and tea bags

5000

--

Instant Tea / Coffee

9833

             4553

Frozen Surimi, Fresh and Frozen fish, Mollusees etc.*

16500

16500

Ice-cream/Frozen desserts (Million Litres) * (g)

61

20

Packed Tea*

NA

160750

Packed Coffee *

NA

22060

Scourers

NA

43569

Surface Cleaners (Litres) *

NA

10000000

Water Batteries (Million Units)

17

4

Processed Foods

7269

1667

Canned and Processed Fruits and Vegetables

42969

14983

 

NOTE

 

a) NA, - Signifies the Non Scheduled activities for which Industrial License IEMs are not required.

b) Licensed capacities include registered capacities of industrial activities existing prior to the Industries (Development and Regulation) Act, 1951 arid capacities as shown in the Industrial Entrepreneurs Memorandum ((EM) filed with the Government pursuant to notification no. 477(E) dt. 2707.1991 under the said act.

c) The installed capacities are as per certificate given by a Director on which the auditors have relied.

d) The capacity mentioned is annual capacity based on maximum utilisation of plant and machinery.

e) Licensed and installed capacities for the year indicated above include capacities of entities post merger and closed units.

f) Synthetic detergents includes Laundry Soap Capacities.

g) Ice-creams and Frozen Desserts are alternate capacities.

h) Figures of Licensed / EM Capacities have been corrected based on the available Licenses / IEMs.

I) * Represent capacities on 3 shift basis,

 

 

GENERAL INFORMATION

 

No. of Employees :

36000 (Approximately)

 

 

Bankers :

·         State Bank of India

·         Standard Chartered Bank

·         Citibank N. A.

·         Hongkong and Shanghai

·         Banking Corporation

·         Bank of America

·         Deutsche Bank

·         ABN-AMRO Bank

·         Punjab National Bank

·         Corporation Bank

·         HDFC Bank

·         ICICI Bank

 

 

Facilities :

SECURED LOAN

AS ON 31.03.2010

(Rs. In millions)

AS ON 31.03.2009

(Rs. In millions)

Loan and Advances from Banks

 

 

Bank Overdrafts

(Secured by hypothecation of stocks, book debts, etc)

0.000

256.500

Other Loans and Advances

 

 

Export Packing Credit ( Secured by a pari passu charge on stocks and book debts)

0.000

1190.000

TOTAL

0.000

1446.500

 

UNSECURED LOAN

AS ON 31.03.2010

(Rs. In millions)

AS ON 31.03.2009

(Rs. In millions)

Short Term Loans and Advances

 

 

From Banks

 

 

Working Capital Loan

0.000

2500.000

Overdrawn book balance on current account

0.000

237.200

Export Packing Credit

0.000

32.300

Other loans and Advances

 

 

Other than from Banks (Repayable within one year Rs. Nil (2009-Rs.2.400 millions)

0.000

3.400

TOTAL

0.000

2772.900

 

 

Banking Relations :

--

 

 

Auditors :

 

Name :

·         F. Ferguson and Company

Chartered Accountants

Mumbai, Maharashtra, India

 

·         Lovelock and Lewes

Chartered Accountants

Mumbai, Maharashtra, India

 

 

Associates :

Capgemini Business Services (India) Limited (upto 25th March, 2010)

 

 

Subsidiaries :

·         Bon Limited (upto 31st March, 2009)

·         Brooke Bond Real Estates Private Limited

·         Daverashola Estates Private Limited

·         Hindlever Trust Limited

·         Hindustan Field Services Private Limited (formerly known as Hindustan Unilever Field Services PrivateLimited)

·         Jamnagar Properties Private Limited

·         Lakme Lever Private Limited (with effect from 19th December, 2008)

·         Levers Associated Trust Limited

·         Levrndra Trust Limited

·         Pond’s Exports Limited

·         Shamnagar Estates Private Limited (upto 13th May, 2009)

·         UniLever India Exports Limited

·         Unilever Nepal Limited

 

 

Fellow Subsidiaries :

·         Binzagr Lever Limited, Arabia Brooke Bond Assam Estates Lii’n rted

·         Brooke Bond Group Limited Brooke Bond South India Estates Limited

·         Conopco, Inc.

·         Digital Securities Private Limited

·         Fine Tea Company

·         Fine Tea Egypt

·         Hefer Lever Detergents Company

·         Limited, China

·         Lever Arabia Limited

·         Lever Brothers Bangladesh Limited

·         Lever Brothers Nigeria Limited

·         Lever Brothers Pakistan Limited

·         Lever Chile S.A.

·         Lever Egypt SAE Lever Faberge Deutschland GmbH

·         Lever Faberge France

·         Lever Faberge UK

·         Lever Israel

·         Lipton Limited (Head Office) / Lipton Tea Supply Limited

·         Lipton Soft Drinks (Ireland)

·         Nippon Lever K.K.

·         PT Unilever Indonesia 18K

·         Sagit SPA, Italy

·         Severn Gulf FZE

·         Unilever (China) Limited

·         Unilever (Malaysia) Holdings

·         Sdn Berhad

·         Unilever Algerie

·         Unilever Asia Private Limited

·         Unilever Australia Export Pty. Limited

·         Unilever Australia Limited

·         Unilever Best Foods, Vietnam

·         Unilever Bestfoods ft Elida P/S (Vietnam) Limited

·         Unilever Bestfoods Benelux

·         B. V. Netherlands

·         Unilever Brasil Limited.

·         Unilever Canada Inc

·         Unilever Ceylon Limited

·         Unilever Cote divolie

·         Unilever De Argentina SA

·         Unilever De Mexico De RL

·         Unilever Deutschland GmbH

·         Unilever Ethiopia

·         Unilever Foods Espana, S.A

·         Division Frigo

·         Unilever France S.A.

·         Unilever Ghana Limited

·         Unilever Gulf Free Zone

·         Establishment, Arabia

·         Unilever Hellas

·         Unilever Hong Kong Limited

·         Unilever Industries Private Limited

·         Unilever International Paris

·         Unilevei Iran P.J.S.C

·         Unilever Japan

·         Unilever Kenya Limited

·         Unilever Korea

·         Unilever Maghreb Export SA, Tunisia

·         Unilever Market Development SA

·         Unilever Market Limited

·         Unilever Mashreq Foods

·         Unilever NV.

·         Unilever New Zealand Limited

·         Unilever Nigeria

·         Unilever Overseas Holdings AG

·         Unilever Overseas Holdings B. V.

·         Unilever Pakistan

·         Unilever Philipines (Prc), Inc.

·         Unilever Polska

·         Unilever Port Sunlight

·         Unilever Research

·         Laboratory. Colworth House

·         Unilever Research

·         Laboratory, Port Sunlight

·         Unilever Sanayi ye Ticaret

·         Turk A.S

·         Unilever Singapore Pte Limited

·         Unilever SNG, Russia

·         Unilever South Africa (Pty.) Limited

·         Unilever South Central Europe

·         Unilever South Korea

·         Unilever Supply Chain Company

·         Unilever Taiwan Limited

·         Unilever Tanzania Limited

·         Unilever Tea Kenya Limited

·         Unilever Thai Holding Limited

·         Unilever Thai Trading Limited

·         Unilever Tuketim Urunleri Sat

·         Pazarlama Ticaret AS.

·         Unilever U.K. Central Resources Limited

·         Unilever Uganda Limited

·         Unilever UK and CN Holdings, UK

·         Unilever Vietnam

·         Unilex Cameroon S.A.

 

 

Holding Company :

Unilever PLC

 

 

Joint Venture :

·         Kimberly- clark Lever Private Limited

 

 

CAPITAL STRUCTURE

 

As on 31.03.2010

 

Authorised Capital :

 

No. of Shares

Type

Value

Amount

2250000000

Equity Shares

Rs.1/- each

Rs.2250.000 millions

 

Issued, Subscribed & Paid-up Capital :

 

No. of Shares

Type

Value

Amount

2181686781

Equity Shares

Rs.1/- each

Rs.2181.700 millions

 

NOTE

 

Out of the Above Shares

  • 1134849460 Shares of Re.1 each are held by Unilever PLC, the holding company and its subsidiaries including 794806750 shares of Rs.1 eacr held by Unilever PLC
  • 795379675 Shares of Rs.1 each are allotted as fully paid up pursuant to a contract for a consideration other than cash.
  • 1316854620 Shares of Rs. 1 each are allotted as fully paid up bonus shares by way of capitalization of shares premium and accumulated profits.

 

FINANCIAL DATA

[All figures are in Rupees Millions]

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

 

31.03.2010

(12 Months)

31.03.2009

(15 Months)

31.12.2007

SHAREHOLDERS FUNDS

 

 

 

1] Share Capital

2181.700

2179.900

2177.463

2] Share Application Money

0.000

0.000

0.000

3] Reserves & Surplus

23653.500

18435.200

12214.878

4] (Accumulated Losses)

0.000

0.000

0.000

NETWORTH

25835.200

20615.100

14392.341

LOAN FUNDS

 

 

 

1] Secured Loans

0.000

1446.500

255.186

2] Unsecured Loans

0.000

2772.900

630.117

TOTAL BORROWING

0.000

4219.400

885.303

DEFERRED TAX LIABILITIES

2023.100

1842.600

1913.231

 

 

 

 

TOTAL

27858.300

26677.100

17190.875

 

 

 

 

APPLICATION OF FUNDS

 

 

 

 

 

 

 

FIXED ASSETS [Net Block]

21621.100

16067.800

15225.033

Capital work-in-progress

2739.600

4720.600

1856.375

 

 

 

 

INVESTMENT

12640.800

3326.200

14408.074

DEFERREX TAX ASSETS

4511.300

4390.900

4037.106

 

 

 

 

CURRENT ASSETS, LOANS & ADVANCES

 

 

 

 

Inventories

21799.300

25288.600

19535.986

 

Sundry Debtors

6784.400

5368.900

4433.746

 

Cash & Bank Balances

18922.100

17773.500

2008.621

 

Other Current Assets

166.200

157.400

123.925

 

Loans & Advances

6005.600

7421.200

6671.817

Total Current Assets

53677.600

56009.600

32774.095

Less : CURRENT LIABILITIES & PROVISIONS

 

 

 

 

Sundry Creditors

43737.100

33050.000

28784.623

 

Other Liabilities

9179.500

9508.200

9586.230

 

Provisions

14415.500

15279.800

12738.955

Total Current Liabilities

67332.100

57838.000

51109.808

Net Current Assets

(13654.500)

(1828.400)

(18335.713)

 

 

 

 

MISCELLANEOUS EXPENSES

0.000

0.000

0.000

 

 

 

 

TOTAL

27858.300

26677.100

17190.875

 

 


PROFIT & LOSS ACCOUNT

 

 

PARTICULARS

31.03.2010

(12 Months)

31.03.2009

(15 Months)

31.12.2007

 

 

SALES

 

 

 

 

 

Income

175238.000

202393.300

136754.329

 

 

Other Income

3496.400

5897.200

4315.265

 

 

TOTAL                                     (A)

178734.400

208290.500

141069.594

 

 

 

 

 

Less

EXPENSES

 

 

 

 

 

Operating Expenses

149753.600

175833.100

117967.744

 

 

TOTAL                                     (B)

149753.600

175833.100

117967.744

 

 

 

 

 

Less

PROFIT BEFORE INTEREST, TAX, DEPRECIATION AND AMORTISATION (A-B)      (C)

28980.800

32457.400

23101.850

 

 

 

 

 

Less

FINANCIAL EXPENSES                         (D)

69.800

253.200

254.966

 

 

 

 

 

 

PROFIT BEFORE TAX, DEPRECIATION AND AMORTISATION (C-D)                                       (E)

28911.000

32204.200

22846.884

 

 

 

 

 

Less/ Add

DEPRECIATION/ AMORTISATION                     (F)

1840.300

1953.000

1383.590

 

 

 

 

 

 

PROFIT BEFORE TAX (E-F)                              (G)

27070.700

30251.200

21463.294

 

 

 

 

 

Less

TAX                                                                  (H)

5050.400

5286.700

2208.596

 

 

 

 

 

 

PROFIT AFTER TAX (G-H)                                (I)

22020.300

24964.500

19254.698

 

 

 

 

 

Add

PREVIOUS YEARS’ BALANCE BROUGHT FORWARD

5316.600

1975.000

8036.539

 

 

 

 

 

Less

Profit and Loss Balance of Bon Limited

553.300

0.000

0.000

 

 

 

 

 

Less

APPROPRIATIONS

 

 

 

 

 

Transfer to General Reserve

2202.000

2500.000

2000.000

 

 

Interim Dividend

6543.500

7625.600

6623.035

 

 

Platinum Jubilee

0.000

0.000

6605.783

 

 

Dividend

7635.900

8719.500

6532.390

 

 

Tax on Dividend

2380.300

2777.800

3554.995

 

BALANCE CARRIED TO THE B/S

8021.900

5316.600

1975.034

 

 

 

 

 

 

EARNINGS IN FOREIGN CURRENCY

 

 

 

 

 

Export Earnings

9551.400

15544.900

 

 

Other Earnings

3451.200

3874.00

NA

 

TOTAL EARNINGS

13002.600

19418.900

NA

 

 

 

 

 

 

IMPORTS

 

 

 

 

 

Raw Materials

8222.700

14421.200

NA

 

 

Stores & Spares

142.100

179.300

NA

 

 

Capital Goods

1149.900

306.200

NA

 

TOTAL IMPORTS

9514.700

14906.700

NA

 

 

 

 

 

 

Earnings Per Share (Rs.)

10.10

11.46

8.73

 

 

QUARTERLY RESULTS

 

PARTICULARS

30.06.2010

 

30.09.2010

31.12.2010

31.03.2011

 

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

Net Sales

48762.100

47646.700

51272.400

49622.100

Total Expenditure

41952.700

41177.800

44027.300

43201.100

PBIDT (Excl OI)

6809.400

6468.900

7245.100

6421.000

Other Income

421.300

768.200

774.900

603.800

Operating Profit

7230.700

7237.100

8020.000

7024.800

Interest

0.800

0.700

0.600

0.200

Exceptional Items

185.000

404.400

642.900

836.000

PBDT

7414.900

7640.800

8662.300

7860.600

Depreciation

535.000

553.700

563.300

556.300

Profit Before Tax

6879.900

7087.100

8099.000

7304.300

Tax

1547.800

1425.900

1723.900

1612.800

Profit After Tax

5332.100

5661.200

6375.100

5691.500

Net Profit

5332.100

5661.200

6375.100

5691.500

 

 

KEY RATIOS

 

PARTICULARS

 

 

31.03.2010

(12 Months)

31.03.2009

(15 Months)

31.12.2007

 

PAT / Total Income

(%)

12.32

11.98

13.64

 

 

 

 

 

Net Profit Margin

(PBT/Sales)

(%)

15.44

14.94

15.69

 

 

 

 

 

Return on Total Assets

(PBT/Total Assets}

(%)

35.95

41.97

44.71

 

 

 

 

 

Return on Investment (ROI)

(PBT/Net worth)

 

1.04

1.46

1.49

 

 

 

 

 

Debt Equity Ratio

(Total Liability/Net worth)

 

2.68

3.09

3.74

 

 

 

 

 

Current Ratio

(Current Asset/Current Liability)

 

0.79

0.96

0.64

 

 

 

 

LOCAL AGENCY FURTHER INFORMATION

 

HISTORY:

 

Subject is India's largest Fast Moving Consumer Goods Company; its journey began 75 years ago, in 1933, when the company was first incorporated. The company stirring the lives of two out of three Indians with over 20 distinct categories in Home and Personal Care Products and Foods and Beverages and also one of the country's largest exporters. Subject's brands includes Lifebuoy, Lux, Surf Excel, Rin, Wheel, Fair and Lovely, Pond's, Sunsilk, Clinic, Pepsodent, Close-up, Lakme, Brooke Bond, Kissan, Knorr-Annapurna, Kwality Wall's - are household names across the country and span many categories - soaps, detergents, personal products, tea, coffee, branded staples, ice cream and culinary products. They are manufactured in over 40 factories across India. In 1931, Subject set up its first Indian subsidiary, Hindustan Vanaspati Manufacturing Company, followed by Lever Brothers India Limited in the year 1933 and United Traders Limited in 1935. These three companies merged to form subject in November 1956. In the year 1958 the company was started its Research Unit at Mumbai Factory namely The Hindustan Unilever Research Centre (HLRC). Subject meets everyday needs for nutrition, hygiene, and personal care with brands that help people feel good, look good and get more out of life. The notable thing in company's history is the company became the first foreign subsidiary in India to offer equity to the Indian public. The company also partaking in sell abroad, the export business gives a sustain growth to the company in every agenda. The company's Formal Exports Department was started in the year 1962 and subject recognised by Government of India as Star Trading House in Exports in 1992. A turning point to the company was guaranteed in the year 1993, Subject's largest competitor, Tata Oil Mills Company (TOMCO), merges with the company with effect from April 1, 1993, the biggest such in Indian industry till that time. Merger ultimately accomplished in December 1994. Subject forms Nepal Lever Limited in 1994, Subject and US-based Kimberley-Clark Corporation form 50:50 joint ventures as Kimberley-Clark Lever Limited to market Huggies diapers and Kotex feminine care products. Factory was set up at Pune in 1995. Subject acquired Kwality and Milkfood 100% brand names and distribution assets accordingly subject introduced Wall's. The company and Indian cosmetics major, Lakme Limited came to joint ventures and formed Lakme Lever Limited and Subject recognised as Super Star Trading House in 1995. In 1997 Unilever sets up International Research Laboratory in Bangalore and the new Regional Innovation Centres also came up to existence. A group company, Pond's India Limited was merged with subject on January of the year 1998. Subject believes that an organisation's worth is also in the service it renders to the community. Subject is focusing on health and hygiene education, women empowerment, and water management. It is also involved in education and rehabilitation of special or underprivileged children, care for the destitute and HIV-positive, and rural development. In 2001, the company embarked on an ambitious programme, Shakti. Through Shakti, Subject is creating micro-enterprise opportunities for rural women, thereby improving their livelihood and the standard of living in rural communities. The company's spotlight was turned on to Ayurvedic health and beauty, Subject entered Ayurvedic health and beauty centre category with the Ayush range and Ayush Therapy Centres 2002. During the year 2003 the company launched Hindustan Lever Network, a strong initiative by the company worth of Rs.18000 millions for Direct Selling Channel. The company acquired Marine business from the Amalgam group companies on March of the same year. In line with company's business strategy to exit non-core business, the Company has disposed its Mushroom business, which formed part of KICM (Madras) Limited and its Seeds Business also in the year 2004. As of December 2005, Lever India Exports Limited, Lipton India Exports Limited, Merry weather Food Products Limited, Toc Disinfectants Limited and International Fisheries Limited was merged with the company, both the five companies are wholly owned subsidiaries of the company and Vasishti Detergents Limited (VDL) came in to fold of the company as a result of amalgamation of the Tata Oil Mills Company Limited, VDL was merged with the company in February, 2006. Modern Foods Industries (India) Limited and Modern Foods and Nutrition Industries Limited was merged with itself as of September 30, 2006. In March 2007 "Sangam Direct" a non-store home delivery retail business, operated by Unilever India Exports Limited (UIEL), a fully owned subsidiary was transferred to Wadhavan Foods Retail Private Limited (WFRPL) on a slump sale business and also in same month of the same year the company had carried out Demerger of its operational facilities in Shamnagar, Jamnagar and Janmam lands into three independent and separate companies, being 100% subsidiaries of the company known as Shamnagar Estates Private Limited, Jamnagar Properties Private Limited and Hindustan Kwality Walls Foods Private Limited. In June 2007, The Company has changed its name from Hindustan Lever Limited (HLL) to Hindustan Unilever Limited (HUL). Subject has been consistently recognized within India and globally by eminent organisations and the government for its achievements in various fields. The organisation has been recognised among others by TERI, Far East Economic Review, Asian Wall Street Journal and Business world. More recently, Hewitt Associates ranked subject among the top four companies globally in the list of Global Top Companies for Leaders. The Company was ranked number one in the Asia-Pacific region and in India. During 2008, Subject announced its collaboration with the Indian Dental Association (IDA) in conjunction with World Dental Federation (FDI) through its Pepsodent, leading oral care brand to help improve the oral health and hygiene standards in India. The Demerger and transfer of certain immoveable properties of subject to Brooke Bond Real Estates Private Limited was an event of the company on April 2008. Subject has more than 670 live patents and 700 million consumers use subject brands in India as part of their daily lives. The company moves with the mission of "add vitality to life" through its presence in over 20 distinct categories in Home and Personal Care Products and Foods and Beverages. Subject identified five key platforms and has articulated goals, both short term and long term goals, stretching to 2015, would work in areas of health and nutrition and women empowerment on the social front, the economic agenda would be to enhance livelihoods and the environmental agenda would focus on water conservation and cutting green house gases.

 

The Accounting year of the Company was changed from Calendar Year (January-December) to Financial Year (April-March), to avoid duplication in preparation and audit of accounts under the Companies and Income Tax Acts. This change simplifies the process, thereby saving cost and time. Consequently, the current Annual Accounts and Report of the Company are for a period of fifteen months, from 1st January, 2008 to 31st March, 2009; these figures, therefore, are not comparable with those of previous year ended 31st December, 2007. 

 

FINANCIAL PERFORMANCE

 

On a like to like basis i.e. comparing the results for the financial year ended 31st March 2010 with the unaudited results for the 12 months period ended 31st March 2009, the Company registered an overall turnover growth of 6.4% and improved operating margin by 10 bps. Net Profit (after Exceptional Items) grew by 4.1%. Basic Earnings Per Share for the period 2009-10 was Rs. 10.10.

 

 

MANAGEMENT DISCUSSION AND ANALYSIS

 

ECONOMY AND MARKETS

 

Over the last two years, India has limited the impact of the global slowdown on its growth. The GDP growth rate in the first three quarters of the financial year 2009-10 has been 6.7%. The downward pressure on GDP growth came in the form of poor monsoons which impacted the 'Kharif' (crops grown in June-September period) agricultural produce this year. While the services sector has been growing at a rate of over 7.9%, the industrial growth accelerated sharply from 2% to 11.6% over the last four quarters. Towards the end of the fiscal year, export growth has returned to positive territory on revival in global demand, after 13 consecutive months of de-growth.

 

Though the overall GDP growth rates are encouraging, food price inflation has been a major cause of worry for over a year. Food inflation, along with firming up of global commodity prices, has spilled over into prices of domestic commodities and services as well with the overall consumer inflation rate hovering at over 15% for several months. The wholesale price inflation touched 9.9% in February 2010, surpassing Reserve Bank's estimate of 8.5% by March end.

 

The FMCG markets in India continue to be attractive and have grown during the year under review. In the context of the global slowdown, the Indian market has become even more attractive and many new competitive entries have been witnessed leading to a significant increase in the overall competitive intensity. At the same time, the increased levels of inflation have had a somewhat dampening impact on the market growth of some of the categories, particularly in the second half of the year. Commodity prices have also been fairly volatile, particularly in the first half of the year.

 

The Company's good performance in the year 2009-2010 has to be viewed in the context of the above economic and market environment.

 

HOME AND PERSONAL CARE BUSINESS (HPC)

 

The HPC Business consists of Fabric Wash, Household Care, Personal Wash and Personal Care categories which includes products such as toothpaste, shampoo, skin care, deodorants and colour cosmetics. During the year, the HPC business delivered sales growth of 6.6%. While the underlying volume growth was higher, aggressive price reductions were effected in the market place linked to significant reduction in commodity prices over the previous year. Further, competitive intensity increased substantially in most categories, especially in the second half of the year, evidenced by many new competitive entries as well as a step up in media spend levels. During the year, the Company introduced several innovations across the portfolio and stepped up the level of brand investments to drive growth. The Company continued to receive significant technology and brand development inputs from Unilever which played a key role behind the various innovations launched during the year. As a result of these efforts, the growth momentum of the HPC business accelerated through the year with double digit volume growth in the last quarter of the year. This growth was broad based across categories and was delivered in the context of significant increase in competitive intensity, both from existing and new players.

 

Given the low levels of per capita consumption in India, there is potential for strong growth in all categories of the Home and Personal Care market. These favourable market conditions have attracted a host of international and domestic competitors to participate in the Indian market. The Directors believe that making sustained investments behind the Company's brands, by way of technology led innovations, consumer communication and continued focus on developing the markets, will benefit the business in creating long term value.

 

SOAPS AND DETERGENTS

 

Soaps and Detergents category recorded modest turnover growth of 1.5%. The growth of the Soaps and Detergents category needs to be viewed in the context of a very high base in the previous year which saw high price increases linked to commodity cost inflation. During the year, the prices of products, particularly in the Detergents segment, were reduced taking into account the reduction in commodity prices. The segmental margin of this category was lower by 100 bps linked to the volatility in commodity costs in the initial part of the year and the actions taken to defend the Company's leadership position in the face of heightened competitive intensity.

 

Fabric Wash category had a mixed performance. The first half of the year was impacted by the volatility in pricing linked to commodity costs while the second half of the year recorded good volume growth. The improved performance in the second half of the year, despite intense competitive activity, was driven by brand innovations (Wheel) and price corrections across the portfolio. The 'Surf' franchise continued to perform well. The pricing on 'Rin' Powder was strategically reduced to drive upgradation from the mass markets with encouraging initial response. 'Wheel' has been re launched with better formulation, improved packaging and fresh communication; initial response has been very positive. The category witnessed significant competition and the Company responded in a determined manner to defend its market share. The media spend on the fabric segment was also augmented to communicate the value proposition to consumers more effectively. Cost effectiveness programs have been stepped up and have yielded good results.

 

The Company continues to place particular focus on the Fabric Wash category as it constitutes a significant proportion of the business volumes, and has been and will be a significant value creator, despite the short term pressures arising from the intense competition in this category.

 

Household Care category performed well during the year recording double digit growth. After the re-launch in 2009, the dish washing product, 'Vim' liquid recorded another year of stellar growth. The 'Vim' bar variant continues to perform well, especially after making price corrections linked to falling input costs. The 'Domex' line continued on its journey to provide cleaner and germ free toilets to the Indian consumer. A first of its kind in India, the Company also successfully launched the cream variant of 'Cif' for surface cleaning. It has demonstrated a high degree of relevance and special appeal in the marketplace as the product experience has successfully demonstrated the product's strong ability to clean tough stains and grime.

 

 Personal Wash category recorded good growth during the year with significant step-up in growth rates in the latter part of the year. While the competition from existing players continued to be strong, the Company deployed its full portfolio effectively with re-launch of most of the brands on the back of high quality innovations and intensive consumer activation. Growth was led by the premium segment brands, with 'Dove', 'Pears' and 'Liril' registering strong growth.

 

The 'Lifebuoy' brand was re-invigorated through its re-launch, bolstering its health credentials with its strong ability to kill germs. The 'Lux' franchise was also re-launched with improved fragrance and beauty oils for soft and smooth skin. Furthermore, tactical activations and communications strategy have helped the brand improve its image within the target group.

 

The Company is also maintaining its focus on cherished regional brands such as 'Hamam' and 'Rexona' and will continue to promote them aggressively well into the future. While the Company is the undisputed market leader in this category, it continues to focus on the challenge of winning back its lost market share in this important category.

 

PERSONAL PRODUCTS

 

The Personal Products category of the Company comprise of Hair Care, Skin Care, Oral Care, Deodorants and Colour Cosmetics. The Personal Products category grew by 16.2% overall with good growth in profits.

 

Hair Care category continues to be an attractive category given the potential for increase in per capita consumption. Despite the significant increase in competitive heat in this category, the Company improved its leadership position during the year.

 

Bolstered by additional variants introduced during 2009, the 'Dove' shampoo and conditioners range continued to deliver high growth momentum with a sizeable gain in market share. In addition to innovation, the growth was driven by a combination of high quality and compelling advertising and field activation during the year. During the year, 'Clinic Plus' was also successfully re-launched with good results by re-emphasising the value proposition of being ideal for long hair. 'Clinic Plus' continued to grow well and strengthened its position as the single largest shampoo brand. The 'Sunsilk' range was also re-launched in October 2009 with superior product quality and packaging with the proposition of a shampoo that is co-created by experts. The product credentials of 'Clinic All Clear' has been strengthened and was supported through a high decibel 'Zero Dandruff' campaign in the last quarter of the year. This is expected to reverse the trend of falling shares in this brand. The business also continued to grow in the nascent but emerging hair conditioners segment, which has a high growth potential as more and more consumers discover the value of using conditioners regularly.

 

Skin care category achieved double digit growth during 2009 despite strong competition and rapid market fragmentation of this category. In the mass skin lightening category, 'Fair and  Lovely' continued to grow by increasing its relevance and consumption across a range of price points. 'Ponds White Beauty' witnessed robust growth through the year due to a highly successful media campaign on acquiring spot free fairness. 'Vaseline' also grew well on the back of increased traction in the Vaseline Body Lotion core as well as the introduction of a new 'Healthy White' variant that offers protection against skin darkening. Talcum powders saw good growth during the year and the Company continues to maintain its leadership position.

 

In Oral Category, the Company took actions to drive growth through highly attractive value offerings in the up-grader packs to bring quality oral care within the reach of the mass consumers. This strategy has started yielding

positive results and the category has started to see increased volume growth in the latter part of the year. The germ kill credentials of 'Pepsodent' were further enhanced and the freshness credentials of 'Close up' continues to do well. The Company has put in place robust plans to accelerate the growth of its oral care business in the coming periods through both of its flagship brands 'Close up' and 'Pepsodent'.

 

The 'Lakme' range of colour cosmetics achieved stable growth for the year. New innovations such as the 'lip duo'

attractive summer collections coupled with high quality advertisement and trade and consumer activations helped

in ensuring growth momentum. 'Lakme Fashion Week' saw another successful run and continues to be a signature campaign for the brand. The Deodorant category continued to witness high growth momentum with its flagship brand of 'Axe'. This category has significant potential of future growth and the Company is well poised to capitalise on its existing strong presence in this emerging category.

 

Kimberly Clark Lever Private Limited (KCLL)

 

KCLL is a Joint Venture between the Company and Kimberly-Clark Corporation, USA. The Infant Care business of KCLL continued to grow solidly with double digit growth registered during the year. New packs were introduced

across the portfolio as the business focused on driving affordability and building acceptability in this category. The re-launch of 'Huggies Care' and 'Huggies Dry Comfort', supported by a new mix during the year, met with good results and has been gaining momentum. In 'Feminine Care', the business rationalised a part of its portfolio and focused on building an innovation pipeline aligned to its long term strategic direction for this category. During the year, the Company received a dividend of Rs. 25.400 millions  from the Joint Venture.

 

FOODS

 

The Foods portfolio of the Company comprises of Beverages (Tea and Coffee), Processed Foods (Kissan, Knorr

and Annapurna range of products), Ice Creams and Bakery products (Modern Foods).

 

The business has delivered strong double digit growth. This growth has been broad based across the portfolio and has been driven through a deep understanding of consumer and customer needs translated into relevant innovations. The growth in the Foods business has been achieved in the face of some key challenges :

 

  • High competitive intensity from national as well as local players in many categories. The Company has responded through increased brand investments and value enhancing innovations.

 

  • Significant food inflation across the spectrum leading to market slowdown and downtrading in some categories as the year progressed. The Company has responded to this challenge through a combination of consumer centric value packs and judicious price increases combined with aggressive cost saving programmes.

 

Product freshness continues to receive the highest attention with significant investments made over the years. This is now showing results and going forward the Company intends to sustain these investments.

 

Beverages such as Tea and Coffee are well entrenched habits amongst Indian consumers. The Company is focusing on micro marketing initiatives to increase penetration and consumption and drive growth across the spectrum. In addition, the Company is driving upgradation through the tea bags packaging concept. Further, the Company has expanded its portfolio in packet tea by launching a new brand to participate in the mass segment with differentiated offering.

 

Processed Foods,  Ice Creams and Out of Home consumption offer huge potential for growth with LSM 5+ leading consumption in top 35 cities. This segment is being addressed through developing products which combine taste, nutrition and provide cooking convenience. 'Annapurna' and 'Modern' range are uniquely positioned to capture the growing consumption in rural areas and capture the opportunity at the bottom of the pyramid.

 

PROCESSED FOODS

 

'Kissan' continues to remain one of the most trusted brands amongst Indian consumers and continues to register solid and sustained growth. Consumer friendly innovations such as Jams Squeezee tubes and Ketchup plastic bottles have been well received in the market and have enhanced the overall product experience.

 

The Company is a clear value leader in the Soups segment. 'Knorr' was re-launched during the year with 100% real vegetables and without any MSG. The launch was supported through comprehensive communication and activation in both Modern and General Trade. This has lead to overall market growth and category expansion. The Ready to Cook range of 'Knorr' launched last year is seeing steady volumes with strong repeat purchases being experienced.

 

In February 2010, the Company has entered the high growth instant noodles category through its 'Soupy Noodles' portfolio which provides wholesome nutrition to children's snacking moments. The product was launched in the Modern Trade channel across the country and in all channels in South India, with excellent consumer response.

 

The staples business under the brand 'Annapurna' (iodised salt and wheat flour) posted good growth during the year with significant improvement in profitability.

 

The Company continued its focus on foods sales to institutions such as restaurants and hotel chains. Although at its nascent stage, yet the business is making good progress by leveraging Supply Chain efficiencies and product development capabilities of the Foods Division.

 

BEVERAGES

 

For three consecutive years, inflation in the Tea commodity continues unabated, driven by strong global demand and local crop shortages. This has resulted in down trading and the overall growth in the discounted segment of the market, becoming the major portion of the portfolio.

 

Notwithstanding such a competitive context, the business has registered strong turnover growth whilst maintaining satisfactory volumes. Increasing costs continued to put pressure on margins but these were mitigated through pricing and Supply Chain cost savings. Market shares during the year came under pressure due to lack of a strong presence at the discount end of the market. During the year, the Company has launched 'Brooke Bond Sehatmand' at the mass end of the market offering combined benefits of health with immunity. This Tea delivers 50% of RDA of Vitamin B through 3 cups a day to lower income families that are otherwise unable to afford such nutrition. The brand is poised for national roll out in 2010.

 

'3 Roses' continued to perform exceptionally well and has shown significant growth, maintaining its competitive standing in South India. 'Taaza' has gained market share, and the brand has strengthened its equity with consumers exceptionally well. 'Taaza' was the 'Global Brand of the Year Award for Beverages' within Unilever, which is another testimony to its success. 'Lipton Yellow Label' was re-launched with the 'Stay Sharp' proposition, with Theanine as the ingredient. 'Taj' delivered commendable results at the premium end and registered good growth in the tea bags segments. Tea bags consumption was encouraged through media campaigns and a large sampling initiative carried out with Jet Airways.

 

During the year, Coffee markets have decelerated significantly in comparison to earlier years due to adverse climatic and weather conditions. Through key innovations, the Company was able to register strong volume growth in the second half of the year. The re-launch of 'Bru' was amplified with the Aroma proposition (through aroma lock) and improved sensorials. This was backed by strong media campaigns and trade activation programs. The Company continues to focus on driving growth in the instant coffee and premiumisation of the portfolio. In conventional coffee, the Company re-launched the product with benefits of second decoction, which received excellent response in markets such as Andhra Pradesh.

 

The Out of Home business was impacted by the economic slowdown experienced in the early part of the year but has since picked up pace as the year progressed. This channel continues to hold the promise of high growth and appropriate investments are being made to leverage this opportunity. 'Lipton' and 'Bru' Café models were tested during the year in key locations and results thus far have been encouraging.

 

ICE CREAMS

 

The year has been an excellent year, with strong growth in both the impulse and take home segments. Growth has been driven by the three key platforms 'Cornetto', 'Selection' and 'Paddle Pop'. Significant inflation in input prices put tremendous pressure on the margins of the business. The Company has been able to maintain the margins by driving operational efficiencies, improved mix and leveraging economies of scale.

 

'Cornetto Black Forest Flirt' launch has been a resounding success, with the SKU becoming the largest selling 'Cornetto' in the first year itself. In 'Paddle Pop', the Company launched four exciting flavours, driving growth in the Kid's range. In the 'Selection' range, three new fruit flavours were launched in summer 2009 (Strawberry Currant, Choco Coconut and Litchi Bites), building on the theme of celebrating weekend family moments. The fact

that a scoop of this Ice Cream is less than 99 cal was successfully communicated in this launch. The 'Selection' range was received exceedingly well in the market. Building Ice Cream consumption occasions is a key driver for growth. The Diwali activation on 'Viennetta' was implemented with great success. To further drive in-home consumption, the business also rolled out value offerings in the west region, producing results significantly ahead of previous action benchmarks.

 

Significant investments are being made by the Company in front end assets and for leveraging IT for enhanced scalability and asset productivity. Going forward these are expected to provide the Company a competitive advantage.

 

BAKERY (MODERN FOODS)

 

Bakery (bread and cakes) sustained its growth momentum and continued to deliver strong underlying profits improved from enhanced scale and better operational efficiencies. New unified packaging was introduced during the year which was well received in the markets.

 

EXPORTS BUSINESS

 

Following the global recession, international markets turned adverse during the year with reduced consumer demand. Despite this, the Company managed to achieve a turnover of Rs. 10000.000 millions with good profits and strong cash delivery. The non-value adding commodity exports were rationalised resulting in improved Gross

Margins. Cash generation was significantly enhanced by placing specific focus on the reduction of Working Capital through improved inventory management and debtors reduction, while simultaneously enhancing customer service. In the Home and  Personal Care exports segment, despite the difficult environment, the turnover in existing product-customer channels was maintained to previous year levels. The Pears franchise grew handsomely by double digits, notably in the United Kingdom and the Emirates.

 

The ongoing Foods and Beverages exports business delivered a growth of 6% in an environment with challenging market conditions. The packet tea business grew strongly by 48% in the US market; as did the bulk tea business by 6%. Instant tea sales to Europe registered a strong growth of 32% while Instant coffee sales, primarily to CIS countries, grew by 31% in the latter half of the year after overcoming initial concerns relating to payment security. The tea bags business presents promising prospects in the coming years.

 

The marine exports business remained profitable despite a tough external environment emanating out of global

recessionary trends and the strengthening of the Indian Rupee. Due to high commodity prices and a poor fish catch, surimi sales were lower by 39%. This was made up by higher sales growth in the value added crabstick segment (+19%), which benefited from a regular flow of orders from a widened customer base. This resulted in attaining highest production of crabstick in their Chorwad factory since inception. Rice exports were impacted by lower customer demand. Significantly, both marine and rice businesses added value to the bottomline despite the challenging environment.

 

WATER

 

Pureit' is a unique in-home drinking water purification solution that offers protection to children and families from waterborne diseases. 'Pureit' runs with a unique Germ Kill Kit that removes all harmful viruses, bacteria and parasites to give drinking water that is 'as safe as boiled water'. Leading national and international medical, scientific and public health institutions have tested Pureit's performance. Most notably, Pureit meets the Germ Kill criteria of the Environmental Protection Agency (EPA), the key drinking water regulatory agency in the USA. It provides this protection without the need for boiling, and without electricity or continuous tap water supply. It has a unique 'End of battery life indicator' and 'Auto shut-off', which ensures that consumers do not get unsafe water.

 

In the course of the year, Pureit leveraged its safety credentials and launched the 'One Crore Safety Challenge' campaign which educated consumers on the safety features that they must consider before purchasing a water purifier. The brand developed new distribution capabilities and established a national level presence in the consumer durable outlets. A new model, 'Pureit Auto Fill' that connects directly with the tap and offers dual filling option (inline and manual) was launched towards in the second half of the year.

 

In line with Pureit's mission of protecting lives from waterborne diseases, the Company believes that drinking water with highest safety standard is the fundamental right of every individual. Pureit was launched nationally in 2008 at an extremely affordable price, so that access to safe water does not remain confined to the affluent sections of society. In the past few years, Pureit has helped in creating mass awareness about the need for safe drinking water. In January 2010, the Company achieved another milestone in its mission of making safe drinking water available to every Indian. Pureit Compact was launched at a price point of Rs. 1,000. This will enable the Company to protect lives in the segment of society with lower purchasing power,  where incidence of waterborne disease is the highest.

 

'Pureit' has already protected more than three million homes covering 1500 towns and cities across India in just two years of its national launch. The business received a number of awards during the period, reflecting the continued high regard held by the scientific community and by the public at large. Key amongst these is the prestigious British Government award for Consumer Product Innovation 2009 - 2010. The business is making good progress in line with plan.

 

HINDUSTAN UNILEVER NETWORK

 

The strategy of the network was redefined in line with its vision of empowering modern Indian woman by serving her with superior beauty and health care products through customised and professional services.

 

In the last one year, the Company has successfully transformed the Network into a Premium Personal- Care and Health Care channel. However, the key challenge for the business remains scale which needs to be enhanced significantly in order to improve the profitability of the business . The Company is evaluating appropriate plans in this regard.

 

BEAUTY AND WELLNESS DIVISION

 

The growing disposable income and changing lifestyles in urban India has led to a greater awareness about personal grooming, health and wellness. These trends augur well for the Beauty and Wellness services sector, presenting a large and exciting opportunity. The Company currently operates in the Beauty and Wellness services segment largely through a network of franchised 'Lakme Beauty Salons'. During the year, the Company's own 'Lakme Beauty Salons' were transferred to Lakme Lever Private Limited (LLPL), a subsidiary of the Company. LLPL commenced operations during the course of the year with the objective of achieving excellence in execution by a specialised and dedicated team, passionate about beauty services and with a view to create and nurture a 'service' mindset. The Company launched the 'Lakme Studio', a premium salon format commencing with Delhi which has shown early signs of success. Similarly, 'Lakme Studio' have also been recently rolled out in Mumbai, Chennai, Hyderabad and Bangalore.

 

CUSTOMER MANAGEMENT

 

The year has been a landmark year in terms of customer management across channels with the roll out of new-age “Go to Market” model in 32 cities across the country. This model was successfully piloted in the Mumbai metro area featuring an efficient back end; a world class front-end; delivering innovations and activation schemes at a much faster pace to the market. Coupled with the Zero Inventory Plan, the “Go to Market” model has yielded significant dividends in terms of customer service and satisfaction. Customers today handle the Company's consolidated general trade business, with the ability to leverage scale with high efficiencies.

 

The Company has also made great strides in expanding its rural distribution network, with significant investment made in expanding the infrastructure. Across the country, rural markets were brought under direct coverage, enabling better servicing and control. The ability to reach out into the corners of the rural market gives the Company a distinct competitive advantage. This has allowed them to offer the right assortment of packs to rural consumers, keeping up with rapidly changing needs and wants. The number of distributors in rural markets has been scaled up and rural salesmen are now being equipped with Hand Held Terminals to facilitate the order taking process and billing.

 

The Company has also deployed next generation technology in urban markets, with analytics based recommendations making selling campaigns more intelligent, and through Hand Held Terminal based applications, making selling more scientific and assortments more relevant to an outlet. It is henceforth possible to customise the range and quantity sold to every outlet.

 

Apart from investing in infrastructure and setting up IT enabled processes, the Company has embarked upon an enormous coverage expansion project, in both the rural and urban businesses. This expansion has been a scientifically driven process, facilitated by know-how such as digital maps to identify potential markets to be brought under coverage. Commencing with this initiative from the end of 2009, the Company expects to triple its rural cocoverage and improve urban coverage by 15%.

 

PROJECT SHAKTI

 

'Shakti' is an initiative which focuses on reaching out to consumers in very small villages that typically have a population of less than 5,000 individuals. It is a great example of 'Doing Well by Doing Good' as it serves two purposes simultaneously; it provides livelihood opportunities to women in rural areas and enhances the quality and depth of the Company's distribution.

 

 

The objectives of 'Shakti' as a program are:

 

  • leading market development efforts through consumer education programmes

 

  • establishing a suitable livelihood opportunity for women irrespective of their background

 

  • creating a self sustaining business model

 

  • accessing markets beyond the reach of traditional distribution models

 

The 'Shakti' programme is essentially built on two pillars: the 'Shakti Entrepreneurship' program and the 'Shakti Vani' program. The 'Shakti Entrepreneur' program is a classic case of a win-win model involving a variety of stakeholders - the Company, women seeking livelihoods, women from Self Help Groups, Micro Finance Institutions and NGO's. The win-win model comes alive when an investment results in a sustainable business opportunity with little requirement for advanced business skills. The strength of the model lies in its simplicity wherein any woman who is interested in earning a livelihood can participate in the programme. Linkages such as microfinance facilitates working capital to start such businesses. The Company makes significant investments in capability building through on-the-job training and classroom training programmes through a large and dedicated field force exclusively for Shakti Entrepreneurs. This helps build confidence and develop the business acumen necessary to run a microenterprise. Rural consumers also benefit by having access to some of India's most trusted brands at their doorstep at affordable prices.

 

The Pureit pilot under the 'Shakti' programme, which was launched in Andhra Pradesh, has been further scaled up to Orissa and Maharashtra. The objective of this initiative was to enhance the income of the 'Shakti Ammas' enabling them to offer a high quality water purifying product to rural consumers at affordable prices. The Pureit addition is just the first step in increasing the bouquet of products which the 'Shakti Ammas' can offer to her customers.

 

The 'Shakti Vani' program focuses on building awareness about health and hygiene in the rural community. Vani's

are trained communicators who target congregations such as village schools and mohallas and engage with key

opinion leaders of villages like the sarpanch and the school teachers.

 

During the year, the Company piloted a new version of Vani where technology has been used to communicate with rural consumers. Animated films explaining the story of health and hygiene using the platform of the brands have been made accessible through hand held DVD players provided to the Vani's. The Company is developing a model which can be scaled across larger geographies to impact a wider audience. By the end of the year 2009, the Shakti network comprised 45,000 Shakti Ammas covering 1,00,000 plus villages across 15 states in the country and reaching over 3 million households every month.

 

SUPPLY CHAIN

 

The Company has made significant progress in achieving the vision of delivering outstanding customer service while supporting sustainable growth for the Company. Improving service levels to ensure availability of products at all points in the Supply Chain was a key focus area during the year. Supply Chain service levels as measured by CCFOT (Customer Case Fill On Time) were the highest achieved in the recent past. IT solutions based on SAP application systems led to significant improvements in planning and logistics efficiencies.

 

The factories made significant progress in increasing plant and operational efficiencies and helped deliver innovations on time while working on improving product quality. The Company's initiative 'Levercare', focusing on connecting with customers and consumers, gave valuable inputs on product performance which helped to understand consumer behaviour and to improve the quality of certain products in design and manufacturing. 

 

Continued focus was maintained through cross functional teams to drive cost effectiveness throughout the Supply Chain by identifying opportunities for eliminating waste. This helped the business achieve significant Supply Chain savings. Energy conservation activities through all their manufacturing sites have helped reduce specific energy consumption. Use of sustainable alternative bio-fuels has become the norm at many of the major manufacturing sites which has helped reduce fuel costs and carbon emissions. They also executed appropriate capital expenditure investments in creating fresh capacity in all categories. These investments have facilitated growth and de-bottlenecked capacities of existing assets. The principles of Total Productive Maintenance were applied and progress tracked across all the manufacturing sites. This has resulted in an increase in asset productivity levels.

 

The buying function also delivered improved efficiencies and reduction in procurement costs, fully leveraging benefits of scale and synergy through Unilever's global buying network.

 

PAST MILESTONES

 

OVER 100 YEARS' LINK WITH INDIA


In the summer of 1888, visitors to the Kolkata harbour noticed crates full of Sunlight soap bars, embossed with the words "Made in England by Lever Brothers". With it, began an era of marketing branded Fast Moving Consumer Goods (FMCG).


Soon after followed Lifebuoy in 1895 and other famous brands like Pears, Lux and Vim. Vanaspati was launched in 1918 and the famous Dalda brand came to the market in 1937.


In 1931, Subject set up its first Indian subsidiary, Hindustan Vanaspati Manufacturing Company, followed by Lever Brothers India Limited (1933) and United Traders Limited (1935). These three companies merged to form subject in November 1956; Subject offered 10% of its equity to the Indian public, being the first among the foreign subsidiaries to do so. Subject now holds 52.10% equity in the company. The rest of the shareholding is distributed among about 360,675 individual shareholders and financial institutions.


The erstwhile Brooke Bond's presence in India dates back to 1900. By 1903, the company had launched Red Label tea in the country. In 1912, Brooke Bond and Company India Limited was formed. Brooke Bond joined the subject fold in 1984 through an international acquisition. The erstwhile Lipton's links with India were forged in 1898. Unilever acquired Lipton in 1972 and in 1977 Lipton Tea (India) Limited was incorporated.


Pond's (India) Limited had been present in India since 1947. It joined the Unilever fold through an international acquisition of Chese brought Pond's USA in 1986.


Since the very early years, Subject has vigorously responded to the stimulus of economic growth. The growth process has been accompanied by judicious diversification, always in line with Indian opinions and aspirations.


The liberalisation of the Indian economy, started in 1991, clearly marked an inflexion in subject's and the Group's growth curve. Removal of the regulatory framework allowed the company to explore every single product and opportunity segment, without any constraints on production capacity.


Simultaneously, deregulation permitted alliances, acquisitions and mergers. In one of the most visible and talked about events of India's corporate history, the erstwhile Tata Oil Mills Company (TOMCO) merged with subject, effective from April 1, 1993. In 1995, Subject and yet another Tata company, Lakme Limited, formed a 50:50 joint venture, Lakme Unilever Limited, to market Lakme's market-leading cosmetics and other appropriate products of both the companies. Subsequently in 1998, Lakme Limited sold its brands to HUL and divested its 50% stake in the joint venture to the company.


Subject formed a 50:50 joint venture with the US-based Kimberly Clark Corporation in 1994, Kimberly-Clark Lever Limited, which markets Huggies Diapers and Kotex Sanitary Pads. Subject has also set up a subsidiary in Nepal, Unilever Nepal Limited (UNL), and its factory represents the largest manufacturing investment in the Himalayan kingdom. The UNL factory manufactures subject's products like Soaps, Detergents and Personal Products both for the domestic market and exports to India.


The 1990s also witnessed a string of crucial mergers, acquisitions and alliances on the Foods and Beverages front. In 1992, the erstwhile Brooke Bond acquired Kothari General Foods, with significant interests in Instant Coffee. In 1993, it acquired the Kissan business from the UB Group and the Dollops Icecream business from Cadbury India.


As a measure of backward integration, Tea Estates and Doom Dooma, two plantation companies of Unilever, were merged with Brooke Bond. Then in July 1993, Brooke Bond India and Lipton India merged to form Brooke Bond Lipton India Limited (BBLIL), enabling greater focus and ensuring synergy in the traditional Beverages business. 1994 witnessed BBLIL launching the Wall's range of Frozen Desserts. By the end of the year, the company entered into a strategic alliance with the Kwality Icecream Group families and in 1995 the Milkfood 100% Icecream marketing and distribution rights too were acquired.


Finally, BBLIL merged with subject, with effect from January 1, 1996. The internal restructuring culminated in the merger of Pond's (India) Limited (PIL) with subject in 1998. The two companies had significant overlaps in Personal Products, Speciality Chemicals and Exports businesses, besides a common distribution system since 1993 for Personal Products. The two also had a common management pool and a technology base. The amalgamation was done to ensure for the Group, benefits from scale economies both in domestic and export markets and enable it to fund investments required for aggressively building new categories.


In January 2000, in a historic step, the government decided to award 74 per cent equity in Modern Foods to subject, thereby beginning the divestment of government equity in public sector undertakings (PSU) to private sector partners. Subject's entry into Bread is a strategic extension of the company's wheat business. In 2002, Subject acquired the government's remaining stake in Modern Foods.


In 2003, Subject acquired the Cooked Shrimp and Pasteurised Crabmeat business of the Amalgam Group of Companies, a leader in value added Marine Products exports.

 

 

AUDITED FINANCIAL RESULTS FOR THE YEAR ENDED 31ST MARCH, 2011

 

Particulars

Year Ended

31.03.2011

Audited

Income

 

a) Net Sales / Income from Operations

194011.100

i) Domestic FMCG – HPC

144345.700

ii) Domestic FMCG – Foods

34715.100

Domestic FMGC – Total (i + ii)

179060.800

Exports

10931.300

Others

4019.000

b) Other Operating Income

3340.900

Total Operating Income

197352.000

Expenditure

 

(a) (Increase)/decrease in Stock in Trade

(2905.300)

(b) Consumption of Raw/Packing Materials

75292.600

(c) Purchase of traded goods

28181.300

(d) Employees Cost

9612.600

(e) Depreciation/Amortization

2208.300

(f) Advertising and Promotions

27642.300

(g) Other Expenditure

32535.400

Total Expenditure

172567.200

Profit / (Loss) From Operations before other Income Interest & Exceptional Items

24784.800

Other Income

2519.400

Profit/(Loss) before Interest and Exceptional items

27304.200

Interest

2.400

Profit / (Loss) after interest before Exceptional items

27301.800

Exceptional Items

2068.300

Profit / (Loss) From Ordinary activities before Tax

29370.100

Tax Expenses

(6310.400)

Net Profit/(Loss) From Ordinary activities after Tax

23059.700

Extraordinary Items

--

Net Profit/(Loss) for the period

23059.700

Paid Up Equity Share Capital ( Face Value of the share Rs.10/- each )

2159.500

Reserves (Excluding Revaluation Reserves)

24173.000

Public Share Holding

 

Before Extraordinary Items

 

-Basic

10.58

-Diluted

10.58

After Extraordinary Items

 

-Basic

10.58

-Diluted

10.58

Average of Public Share Holding

 

- Number of Shares

1024622508

- Percentage of shareholding

47.45%

Promoters and Promoter group share holding

 

a) Pledged / Encumbered

 

- Number of Shares

--

- Percentage of share (as a % of the total shareholding of promoter and promoter group)

--

- Percentage of shares(as a % of the total share capital of the company)

--

b) Non-encumbered

 

- Number of Shares

1134849460

- Percentage of Share (as a % of the total shareholding of promoter and promoter group)

100.00%

 - Percentage of Share (as a % of the total share capital of the company)

52.55%

 

 

SEGMENT WISE REVENUE, RESULTS AND CAPITAL EMPLOYED AS ON 31ST MARCH, 2011

 

Particulars

Year Ended

31.03.2011

Audited

Segment Revenue (Sales and Income from Services)

 

- Soaps and Detergents

87915.600

- Personal Products

58441.000

- Beverages

23439.700

- Processed Foods

9025.700

- Ice Creams

2745.800

- Exports

10996.500

- Others (includes Chemicals, Water, etc.)

4380.300

Total Segment Revenue

196944.600

Less : Inter segment revenue

--

Net Segment Revenue

196944.600

Segment Results (Profit Before Tax from ordinary activities)

 

- Soaps and Detergents

8340.600

- Personal Products

14948.100

- Beverages

3577.600

- Processed Foods

128.800

- Ice Creams

194.500

- Exports

915.500

- Others (includes Chemicals, Water, etc.)

(749.500)

Total Segment Results

27355.600

Less : Interest Expense

(2.400)

Add/(Less) : Other unallocable expenditure net of unallocable income

2016.900

Total Profit Before Tax from ordinary activities

29370.100

Capital Employed (Segment assets and less Segment liabilities)

 

- Soaps and Detergents

(3762.300)

- Personal Products

1450.200

- Beverages

3421.700

- Processed Foods

751.600

- Ice Creams

561.500

- Exports

1956.100

- Others (includes Chemicals, Water, etc.)

(286.300)

Total Capital Employed in segments

4092.500

Add : Unallocable corporate assets less corporate liabilities

22246.700

Total Capital Employed in company

26339.200

 

 

BALANCE SHEET AS ON 31ST MARCH, 2011

 

Particulars

As at 31.03.2011

(Rs. in Millions)

(Audited)

1. Shareholder’s Funds

 

a) Capital

2159.500

b) Reserves and Surplus

24179.700

2. Minority Interest

--

3. Loan Funds

--

Total

26339.200

5. Fixed Assets (Including CWIP)

24682.400

6. Investments

12606.800

7. Net Deferred Tax Asset (Net)

2096.600

8. Current Assets, Loans and Advances

 

a) Inventories

28112.600

b) Sundry Debtors

9432.000

c) Cash and Bank Balances

16400.100

d) Other Current Assets

353.600

e) Loans and Advances

6653.600

9. Current Liabilities and Provisions

 

a) Current Liabilities

(60748.700)

b) Provisions

(13249.800)

Net Current Assets

(13046.600)

Total

26339.200

 

 

PRESS RELEASE

 

Hindustan Unilever Limited – Results for Quarter and Financial Year ending 31st March 2011

 

 

09-05-2011: Hindustan Unilever Limited (HUL) announced results for the quarter and financial year ending 31st March 2011.

 

March Quarter 2011:

 

During the quarter, Domestic Consumer and FMCG business grew 14%, with strong performance across Home and Personal Care (HPC) and Foods segments.

Home and Personal Care business grew by 13.6%. Soaps and Detergents grew strongly at 11.4%. In Laundry, Surf, Rin and Wheel delivered double digit volume growth. During the financial year, Rin turnover crossed Rs.10000.000 Millions . Comfort continued to build the fabric conditioner market with strong momentum. In Skin Cleansing, Dove, Pears and Liril grew strongly, driving category premiumization. Hand and Body Wash liquid volumes doubled during the quarter.

 

Personal Products continued its strong momentum with 16.2% growth during the quarter. Skin care growth was driven by innovations - launch of FAL Anti Marks Eraser Pen, Lifebuoy Health Talc, relaunch of Ponds Talc and Lakme Sun Expert. Hair and Oral grew in double digits. Dove hair care range continued to outperform in an intensely competitive environment.

 

Foods business grew 15.4% across categories. Beverages grew by 11.2%, with both Tea and Coffee performing well. 3 Roses was relaunched, promoting the health benefits of tea. Taj Tea Bags continued to develop the market with strong double digit growth. Coffee portfolio was expanded with launch of Bru Lite – a premium offering in instant coffee. In Packaged Foods, Kissan and Knorr continued to grow strongly. Consistent with the Company’s strategy to expand the packaged foods business, Kissan introduced offerings in three new segments – Juices, Spreads and Malted Food Drinks. Ice Creams category delivered strong growth, driven by the launch of new variants and formats and the continued expansion of Swirl Parlours, which now exceed 150 outlets. Progress on Pureit water business is in line with plans and a new integrated ‘Direct to Home’ and ‘Retail’ distribution model was rolled out.

 

Input cost inflation continued to remain high and volatile driven by crude and palm oil. Cost of goods sold went up by 290 bps. Buying efficiencies and cost saving programs remain a priority and are being further scaled up. A and  P spends, at Rs.6230.000 Millions , remained competitive at 12.7% of sales, with increased brand investment in Personal Products and Foods. Profit before interest and tax (PBIT) grew by 8.4% with PBIT margin lower by 60 bps on account of input cost inflation. Financial income increased by Rs. 280.000 crore through sound treasury management. Profit after tax but before exceptional items, PAT (bei), grew by 22% to Rs. 5150.000 crore during the quarter. Net Profit at Rs.5690.000 crore was lower by 2%, due to extraordinary income in the previous year. Share buyback was successfully completed during the quarter.

 

Financial Year 2010-11:

 

Domestic Consumer business grew 11% driven by a strong 13% volume growth. PBIT margins declined by 190 bps on account of higher input cost inflation and 60 bps increase in brand investment. Both PAT (bei) and Net Profit increased by 4.7% with Net Profit rising to Rs 23060.000 Millions  for the full year.

 

The Board of Directors have proposed a final dividend of Rs.3.50 per share for the financial year ending 31st March, 2011, subject to approval of the shareholders at the Annual General Meeting. Together with interim dividend of Rs 3.00 per share, the total dividend for the financial year ending 31st March, 2011 amounts to Rs.6.50 per share.

 

Harish Manwani, Chairman commented: “Our performance has been strong and consistent through the year, driven by our strategy of growing the core and leading market development of the segments and categories of the future. Input costs remain high with the added challenge of volatility, while the competitive environment has further intensified. In this context, we will continue to focus on the best value for our consumers and customers through innovations and strong cost efficiency programmes. The business is being managed even more dynamically to deliver long-term competitive, profitable and sustainable growth.”

 

About Hindustan Unilever Limited

 

Hindustan Unilever Limited (HUL) is India's largest Fast Moving Consumer Goods company touching the lives of two out of three Indians. HULworks to create a better future every day. We help people feel good, look good and get more out of life with brands and services that are good for them and good for others.

 

Media Contacts:

 

Email:mediacentre.hul@unilever.com,

Telephone: Prasad Pradhan - 022 39832429

R Ram - 022 39832413

 

 


CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No records exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No records exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                              None

 

5]         on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                          None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                          None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 


 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

 

FOREIGN EXCHANGE RATES

 

Currency

Unit

Indian Rupees

US Dollar

1

Rs.44.72

UK Pound

1

Rs.72.93

Euro

1

Rs.64.72

 


 

SCORE & RATING EXPLANATIONS

 

SCORE FACTORS

 

RANGE

POINTS

HISTORY

1~10

9

PAID-UP CAPITAL

1~10

9

OPERATING SCALE

1~10

9

FINANCIAL CONDITION

 

 

--BUSINESS SCALE

1~10

10

--PROFITABILIRY

1~10

8

--LIQUIDITY

1~10

9

--LEVERAGE

1~10

9

--RESERVES

1~10

9

--CREDIT LINES

1~10

9

--MARGINS

-5~5

-

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

NO

--LITIGATION

YES/NO

NO

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

YES

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

YES

--OTHER MERIT FACTORS

YES/NO

YES

TOTAL

 

81

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors and their relative weights (as indicated through %) are as follows:

 

Financial condition (40%)            Ownership background (20%)                 Payment record (10%)

Credit history (10%)                    Market trend (10%)                                Operational size (10%)

 


 

RATING EXPLANATIONS

 

 

RATING

STATUS

 

 

PROPOSED CREDIT LINE

>86

Aaa

Possesses an extremely sound financial base with the strongest capability for timely payment of interest and principal sums

 

Unlimited

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

 

Large

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

 

Fairly Large

41-55

Ba

Overall operation is considered normal. Capable to meet normal commitments.

 

Satisfactory

26-40

B

Capability to overcome financial difficulties seems comparatively below average.

 

Small

11-25

Ca

Adverse factors are apparent. Repayment of interest and principal sums in default or expected to be in default upon maturity

 

Limited with full security

<10

C

Absolute credit risk exists. Caution needed to be exercised

 

 

Credit not recommended

-

NB

                                       New Business

-

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.