MIRA INFORM REPORT

 

 

Report Date :

21.05.2012

 

IDENTIFICATION DETAILS

 

Name :

SUTHERLAND GLOBAL SERVICES PRIVATE LIMITED

 

 

Formerly Known As :

SUTHERLAND TECHNOLOGIES INDIA PRIVATE LIMITED

 

 

Registered Office :

383, Valacherry-Tambaram Main Road, Vijayanagar, Chennai – 600042, Tamilnadu

 

 

Country :

India

 

 

Financials (as on) :

30.06.2011

 

 

Date of Incorporation :

16.08.2000

 

 

Com. Reg. No.:

18-45578

 

 

Capital Investment / Paid-up Capital :

Rs. 26.323 Millions

 

 

CIN No.:

[Company Identification No.]

U72200TN2000PTC045578

 

 

TAN No.:

[Tax Deduction & Collection Account No.]

CHES06280B

 

 

PAN No.:

[Permanent Account No.]

AAECS8093A

 

 

Legal Form :

Private Limited Liability Company

 

 

Line of Business :

Offers high quality labour, multi-channel contact centre technology solutions and the expertise of its proven processes to provide the operational footing for a diverse portfolio of BPO services, including process consulting, technology support and help desk, customer care and account management.

 

 

No. of Employees :

Not Available

 

 

RATING & COMMENTS

 

MIRA’s Rating :

A (61)

 

RATING

STATUS

PROPOSED CREDIT LINE

 

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

Fairly Large

 

 

Maximum Credit Limit :

USD 23000000

 

 

Status :

Good

 

 

Payment Behaviour :

Usually correct

 

 

Litigation :

Clear

 

 

Comments :

Subject is an established company having fine track. There appears some dip in the profitability of the company. However, overall Financial position of the company is good. Trade relations are reported as fair. Business is active. Payments are reported to be regular and as per commitments.

 

The company can be considered good for normal business dealings at usual trade terms and conditions.

 

 

NOTES:

 

Any query related to this report can be made on e-mail: infodept@mirainform.com while quoting report number, name and date.

 

 

ECGC Country Risk Classification List – September 30, 2011

 

Country Name

Previous Rating

(30.06.2011)

Current Rating

(30.09.2011)

India

A1

A1

 

 

 

 

 

Risk Category

ECGC Classification

Insignificant

 

A1

Low

 

A2

Moderate

 

B1

High

 

B2

Very High

 

C1

Restricted

 

C2

Off-credit

 

D

 

 

LOCATIONS

 

Registered Office :

383, Valacherry-Tambaram Main Road, Vijayanagar, Chennai – 600042, Tamilnadu, India

Tel. No.:

91-44-42007884

Fax No.:

91-44-42048329

E-Mail :

muthu.narayanan@sutherlandglobal.com

prasad_vb@suth.com

prasad_vr@suth.com

muthu_narayanan@suth.com

Website :

http://www.suth.com

 

 

Head Office :

Located at :

 

·       Rochester

·       New York

 

 

Branches :

Located at :

·       India (Chennai, Kochi, Mumbai)

·       United States

·       United Kingdom

·       Australia

·       Mexico

·       Canada

·       Philippines

 

 

DIRECTORS

 

As on 28.12.2011

 

Name :

Mr. Dilip R. Vellodi

Designation :

Director

Address :

Malbar House, 9, Braemar Way, Pittsford, New York-14534, USA

Date of Appointment :

16.08.2000

DIN No.:

00714332

 

Other Directorship:

 

S.No.

CIN

Name of the Company

Current designation of the director

Date of appointment at current designation

Original date of appointment

Company Status

Defaulting status

1

U72200TN2000PTC045578

SUTHERLAND GLOBAL SERVICES PRIVATE LIMITED

Director

16-08-00

16-08-00

Active

NO

2

U45200TN2006PTC061186

KRV PROPERTIES PRIVATE LIMITED

Director

25-09-06

25-09-06

Active

NO

3

U45400TN2010PTC074648

SUTHERLAND DEVELOPMENT COMPANY PRIVATE LIMITED

Director

18-02-10

18-02-10

Active

NO

 

 

Name :

Mr. D. Muthunarayanan

Designation :

Director

Address :

Old No.: 38, New No.: 6, Bhagirathi Ammal STT Nagar, Chennai – 600017, Tamilnadu, India

Date of Birth/ Age:

07.02.1954

Date of Appointment :

01.01.2003

DIN No.:

00713741

 

Other Directorship:

 

S.No.

CIN

Name of the Company

Current designation of the director

Date of appointment at current designation

Original date of appointment

Company Status

Defaulting status

1

U72200TN2000PTC045578

SUTHERLAND GLOBAL SERVICES PRIVATE LIMITED

Director

01-01-03

01-01-03

Active

NO

2

U45200TN2006PTC061186

KRV PROPERTIES PRIVATE LIMITED

Director

25-09-06

25-09-06

Active

NO

3

U45400TN2010PTC074648

SUTHERLAND DEVELOPMENT COMPANY PRIVATE LIMITED

Director

18-02-10

18-02-10

Active

NO

4

U72900MH2001PTC132057

ADVENTITY GLOBAL SERVICES PRIVATE LIMITED

Director

03-12-10

07-05-10

Active

NO

5

U72300MH2007PTC173848

ADVENTITY FINANCIAL SERVICES PRIVATE LIMITED

Director

03-12-10

07-05-10

Active

NO

 

 

KEY EXECUTIVES

 

Name :

Mr. Suresh M. Gupta

Designation :

Company Secretary

Address :

23/22 Vijay Villa – 2, S V Road, Jawahar Nagar, Goregaon (West), Mumbai – 400062, Maharashtra, India

Date of Birth/ Age:

27.08.1962

Date of Appointment :

01.12.2005

 

 

Name :

Mr. Balasubramanian Sivanesapandian

Designation :

Senior VP and Head - APAC

Date of Birth/ Age:

41 Years

Qualification :

BE;MS

Experience :

7 Years

Date of Appointment :

29.10.2002

 

 

Name :

Mr. Muthunarayanan

Designation :

Senior Vice President

Date of Birth/ Age:

56 Years

Qualification :

B com, FCA, Grad CWA

Experience :

31 Years

Date of Appointment :

01.04.2004

 

 

Name :

Mr. K S Kumar

Designation :

EVP and Head – Global Operations

Date of Birth/ Age:

53 Years

Qualification :

MA

Experience :

30 Years

Date of Appointment :

01.05.2004

 

 

Name :

Mr. Ashok .T. Clement

Designation :

Vice President - HR 

Date of Birth/ Age:

50 Years

Qualification :

BCOM;MBA

Experience :

22 Years

Date of Appointment :

20.07.2005

 

 

Name :

Mr. Ranjit Pisharoty

Designation :

Senior Vice President

Date of Birth/ Age:

53 Years

Qualification :

BTECH;MTECH

Experience :

15 Years

Date of Appointment :

27.01.2006

 

 

Name :

Mr. Ratul Sengupta

Designation :

Vice President

Date of Birth/ Age:

34 Years

Qualification :

CA;MBA

Experience :

8 Years

Date of Appointment :

25.09.2007

 

 

Name :

Mr. R S Reddy

Designation :

Vice President -FAO

Date of Birth/ Age:

52 Years

Qualification :

BCOM, FCA;ICWA:CIA

Experience :

26 Years

Date of Appointment :

20.05.2009

 

 

Name :

Mr. Vikram Lalvani

Designation :

Head – India Operations

Date of Birth/ Age:

36 Years

Qualification :

B.E (Mechanical Engineering) and MBA (Marketing)

Experience :

12 Years

Date of Appointment :

23.09.2009

 

 

Name :

Mr. Abbi Rochit

Designation :

Vice President

Date of Birth/ Age:

39 Years

Qualification :

B.com and MBA

Experience :

14 Years

Date of Appointment :

28.12.2009

 

 

Name :

Mr. Vivek Arora

Designation :

Senior VP and Head -Travel Services

Date of Birth/ Age:

33 Years

Qualification :

B.E (Electronics

engineer)

Experience :

20 Years

Date of Appointment :

01.06.2010

 

 

Name :

Mr. Bharat Chadda

Designation :

Senior VP Client Services

Date of Birth/ Age:

49 Years

Qualification :

BTECH;PG DIP

Experience :

9 Years

Date of Appointment :

17.02.2003

 

 

Name :

Mr. Asit Sinha

Designation :

Vice President

Date of Birth/ Age:

42 Years

Qualification :

BE;PG DIP

Experience :

16 Years

Date of Appointment :

20.04.2007

 

 

Name :

Mr. Subramanian Kumar

Designation :

Senior Vice President

Date of Birth/ Age:

48 Years

Qualification :

B.E (Mechanical engineer)

Experience :

25 Years

Date of Appointment :

01.06.2010

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

As on 28.12.2011

 

Names of Shareholders

 

No. of Shares

Sutherland Global Services Inc.

 

2495490

Dilip R. Velodi

 

10

Total

 

2495500

 

 

As on 28.12.2011

 

Equity Share Breakup

 

Percentage of Holding

Category

 

 

Foreign holdings [Foreign institutional investors, Foreign Companies, Foreign Financial Institutions, Non-resident Indian or Overseas corporate bodies or others]

 

100.00

Total

 

100.00

 

 

BUSINESS DETAILS

 

Line of Business :

Offers high quality labour, multi-channel contact centre technology solutions and the expertise of its proven processes to provide the operational footing for a diverse portfolio of BPO services, including process consulting, technology support and help desk, customer care and account management.

 

 

GENERAL INFORMATION

 

No. of Employees :

Not Available

 

 

Bankers :

Canara Bank, Mylapore, Chennai - 600004, Tamil Nadu, India

 

 

Facilities :

Secured Loans

Rs. In Millions

30.06.2011

Rs. In Millions

30.06.2010

Working Capital Loan

120.743

0.000

Loan for Vehicles

1.101

1.638

Total

121.844

1.638

 

 

Unsecured Loans

Rs. In Millions

30.06.2011

Rs. In Millions

30.06.2010

Working Capital Loan from Bank

1119.337

722.300

Total

1119.337

722.300

 

 

 

Banking Relations :

--

 

 

Auditors :

 

Name :

Deloitte Haskins And Sells

Chartered Accountants

Address :

ASVN Ramana Towers , 52, Venkatnarayana Road, T. Nagar, Chennai – 600017, Tamil Nadu, India

Pan No.:

AACFD3771D

 

 

Holding Company :

Sutherland Global Services Inc. USA

 

 

Fellow Subsidiaries :

  • SGS USA Inc., United States
  • Sutherland Global Services Canada ULC, Canada
  • Sutherland Global Services Philippines Inc., Philippines
  • Sutherland Global Services UK Limited, United Kingdom
  • Sutherland Global Services,
  • Bulgaria EOOD, Bulgaria
  • SGS Cayman L.P.
  • SGS Holding de Mexico, S. De RL de C.V., Mexico
  • Sutherland Global Services Mexico, S de RL de C.V., Mexico
  • SGS Labor Mexico, S de RL de C.V., Mexico
  • Sutherland Global Services New York Inc., New York
  • Sutherland Global Services Netherlands Cooperatie U.A
  • SGS Holding Delaware LLC.
  • Sutherland Global Services (Mauritius) Holding Limited, Mauritius
  • Sutherland Global Services Nicaragua Inc., Nicaragua
  • Sutherland Global Services Egypt LLC., Egypt
  • Sutherland Development Company Private Limited, India
  • Adventity Inc.
  • Adventity Mortgage Services LLC.
  • Profolio Home Mortgage Corporation
  • Adventity BPO FZ LLC, United Arab Emirates
  • Adventity Pte Limited
  • Adventity Financial Services Private Limited, India
  • Sutherland Global Services Columbia S.A.S, Colombia

 

 

Associates/Subsidiaries :

Adventity Global Services Private Limited, India

 

 

CAPITAL STRUCTURE

 

As on 30.06.2011

 

Authorised Capital :

 

No. of Shares

Type

Value

Amount

 

 

 

 

3500000

Equity Shares

Rs. 10/- each

Rs. 35.000 Millions

 

 

 

 

 

Issued, Subscribed & Paid-up Capital :

 

No. of Shares

Type

Value

Amount

 

 

 

 

2632345

Equity Shares

Rs. 10/- each

Rs. 26.323 Millions

 

 

 

 

 


 

FINANCIAL DATA

[all figures are in Rupees Millions]

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

 

30.06.2011

30.06.2010

30.06.2009

 

SHAREHOLDERS FUNDS

 

 

 

1] Share Capital

26.323

24.955

24.955

2] Share Application Money

0.000

0.000

0.000

3] Reserves & Surplus

5936.485

5501.787

4237.665

4] (Accumulated Losses)

0.000

0.000

0.000

NETWORTH

5962.808

5526.742

4262.620

LOAN FUNDS

 

 

 

1] Secured Loans

121.844

1.638

0.175

2] Unsecured Loans

1119.337

722.300

239.350

TOTAL BORROWING

1241.181

723.938

239.525

DEFERRED TAX LIABILITIES

0.000

0.000

0.000

 

 

 

 

TOTAL

7203.989

6250.680

4502.145

 

 

 

 

APPLICATION OF FUNDS

 

 

 

 

 

 

 

GOODWILL ON CONSOLIDATION

316.956

0.000

0.000

FIXED ASSETS [Net Block]

839.006

769.439

632.617

Capital work-in-progress

41.609

38.863

43.033

 

 

 

 

INVESTMENT

2348.446

1604.281

338.578

DEFERREX TAX ASSETS

377.900

112.400

104.100

FINANCE LEASE RECEIVABLES LONG-TERM

492.000

492.000

503.875

 

 

 

 

CURRENT ASSETS, LOANS & ADVANCES

 

 

 

 

Inventories

0.000

0.000

0.000

 

Sundry Debtors

1494.233

982.464

1162.044

 

Cash & Bank Balances

1271.626

2192.872

1883.249

 

Other Current Assets

391.247

470.734

92.143

 

Loans & Advances

1008.856

802.934

549.129

Total Current Assets

4165.962

4449.004

3686.565

Less : CURRENT LIABILITIES & PROVISIONS

 

 

 

 

Sundry Creditor

923.374

825.590

448.675

 

Other Current Liabilities

156.364

104.042

112.871

 

Provisions

298.152

285.675

245.077

Total Current Liabilities

1377.890

1215.307

806.623

Net Current Assets

2788.072

3233.697

2879.942

 

 

 

 

MISCELLANEOUS EXPENSES

0.000

0.000

0.000

 

 

 

 

TOTAL

7203.989

6250.680

4502.145

 

 

PROFIT & LOSS ACCOUNT

 

 

PARTICULARS

 

30.06.2011

30.06.2010

30.06.2009

 

 

SALES

 

 

 

 

 

Income

6377.877

6086.717

6026.026

 

 

Other Income

870.242

1440.672

1537.028

 

 

TOTAL                                     (A)

7248.119

7527.389

7563.054

 

 

 

 

 

Less

EXPENSES

6377.877

6086.717

6026.026

 

 

TOTAL                                     (B)

6377.877

6086.717

6026.026

 

 

 

 

 

Less

PROFIT BEFORE INTEREST, TAX, DEPRECIATION AND AMORTISATION (A-B)      (C)

870.242

1440.672

1537.028

 

 

 

 

 

Less

FINANCIAL EXPENSES                         (D)

32.316

12.701

10.159

 

 

 

 

 

 

PROFIT BEFORE TAX, DEPRECIATION AND AMORTISATION (C-D)                                       (E)

837.926

1427.971

1526.869

 

 

 

 

 

Less/ Add

DEPRECIATION/ AMORTISATION                     (F)

461.716

294.958

298.637

 

 

 

 

 

 

PROFIT BEFORE TAX (E-F)                               (G)

376.210

1133.013

1228.232

 

 

 

 

 

Less

TAX                                                                  (H)

19.000

60.550

25.507

 

 

 

 

 

 

PROFIT AFTER TAX (G-H)                                (I)

357.210

1072.463

1202.725

 

 

 

 

 

 

EARNINGS IN FOREIGN CURRENCY

 

 

 

 

 

Income from IT Enabled / BPO Services

5981.107

6009.404

6026.026

 

 

Income from Software Development

49.632

0.000

3.112

 

 

Reimbursement/Recovery of Expenses

117.811

130.985

212.051

 

TOTAL EARNINGS

6148.550

6140.389

6241.189

 

 

 

 

 

 

IMPORTS

 

 

 

 

 

Capital Goods

31.372

142.947

69.216

 

TOTAL IMPORTS

31.372

142.947

69.216

 

 

 

 

 

 

Earnings Per Share (Rs.)

138.12

429.76

481.96

 

 

KEY RATIOS

 

PARTICULARS

 

 

30.06.2011

30.06.2010

30.06.2009

 

PAT / Total Income

(%)

4.93

14.25

15.90

 

 

 

 

 

Net Profit Margin

(PBT/Sales)

(%)

5.90

18.61

20.38

 

 

 

 

 

Return on Total Assets

(PBT/Total Assets}

(%)

6.99

21.25

27.77

 

 

 

 

 

Return on Investment (ROI)

(PBT/Networth)

 

0.06

0.21

0.29

 

 

 

 

 

Debt Equity Ratio

(Total Liability/Networth)

 

0.44

0.35

0.26

 

 

 

 

 

Current Ratio

(Current Asset/Current Liability)

 

3.02

3.66

4.57

 

 

LOCAL AGENCY FURTHER INFORMATION

 

Check list by info Agents

Available in Report (Yes/ No)

Year of Establishment

Yes

Locality of the Firm

Yes

Constitution of the Firm

Yes

Premises details

No

Type of Business

Yes

Line of Business 

Yes

Promoter’s Background 

Yes

No. of Employees

No

Name of Person Contacted

No

Designation of Contact person

No

Turnover of Firm for last three years

Yes

Profitability for last three years

Yes

Reasons for variation <> 20%

---------

Estimation for coming financial year

No

Capital in the business

Yes

Details of sister concerns

Yes

Major Suppliers

No

Major Customers

No

Payments Terms

No

Export/ Imports Details (If applicable)

No

Market Information

---------

Litigations that the firm/ Promoters Involved in

----------

Banking details

Yes

Banking Facility Details

Yes

Conduct of the Banking Account

------------

Buyer visit details

-----------

Financials, if provided

Yes

Incorporation details is applicable

Yes

Last Accounts filed at ROC

Yes

Major Shareholders, if available

Yes

 

 

OPERATIONS

 

During the year, the Company’s turnover was static at last year level in view of economic down turn in the United States which is the biggest market for the company. The turnover during the year was Rs. 6377.877 Millions as against Rs. 6131.433 Millions in the previous year. The Net Profit after tax for the year was at Rs. 357.210 Millions as against Rs. 1072.463 Millions in the previous year.

 

 

VESTING OF BUSINESS

 

In terms of the scheme of demerger agreed to between the company and Adventity Global Services Private Limited the export division of Adventity Global Services Private Limited has been vested with the company with effect from 1st April 2009 in terms of the scheme of arrangement approved by the High Courts of Bombay and Madras vide Court Orders dated September 17, 2010 and September 23, 2010 respectively.

 

The vesting of the export division with the Company brings in lot of synergies and expertise in managing international business.

 

Form 8

 

This form is for

Modification of charge

Charge identification number of the modified 

90291196

Corporate identity number of the company

U72200TN2000PTC045578

Name of the company

SUTHERLAND GLOBAL SERVICES PRIVATE LIMITED

Address of the registered office or of the principal place of  business in India of the company

383 Velacherry-Tambaram Main Road, Vijayanagaram Chennai – 600042, Tamil Nadu, India

Type of charge

Movable property (not being pledge)

Particular of charge holder

Canara Bank, Mylapore, Chennai – 600004, Tamil Nadu, India

Email: chn0915@canbank.co.in

Nature of description of the instrument creating or modifying the charge

Letter of closure issued by the Bank for the Term Loan of Rs. 150.000 Millions, availed by the company

Date of instrument Creating the charge

24.10.2006

Amount secured by the charge

Rs. 130.000 Millions

Brief particulars of the principal terms an conditions and extent and operation of the charge

Rate of Interest

Rate of interest 7.00% compounded quarterly.

 

Extent and Operation of the charge

The charge shall cover the due repayment of Loan amount mentioned in para No. 11 together with interest, penal Interest and other levies payable as per loan agreement.

Short particulars of the property charged

All Plant and machinery, tools and accessories and motor vehicles, tools and accessories already purchased as described in schedule such as software computers, equipments, other accessories, furnitures and fittings and also the Machinery and motor vehicles etc., to be purchased / kept at borrowers premises situated at Santhome, Tidel Park, Velachery and Mumbai.

Date of latest modification prior to the present modification

15.06.2005

Particulars of the present modification 

Partial closure of facility availed ie. Term Loan availed by the Company of Rs. 150.000 Millions satisfied fully and hence the total limits brought down from Rs. 280.000 Millions to Rs. 130.000 Millions.

 

 

FIXED ASSETS:

 

  • Lease hold land
  • Lease hold Improvement
  • Plant and Machinery
  • Computer Equipments
  • Furnitures and Fixtures
  • Vehicles
  • Building
  • Software

 

 

CONTINGENCIES AND COMMITMENTS:

 

Particulars

Rs. In Millions

30.06.2011

Rs. In Millions

30.06.2010

Claims Against the Company Not Acknowledged as Debt

- Demands Received from TNEB

- Other Legal Cases

- Income Tax Demands

37.133

6.184

3.984

0.000

37.133

0.761

2.697

0.000

Other Service Tax Demands

2.736

0.000

Estimated amount of contracts remaining to be executed on capital account (net of advances) and not provided for

44.853

43.283

Guarantees issued by Bankers against Company’s Counter Guarantees

24.644

25.103

 

 

Notes:

 

a. The Company had received demands of Rs. 26.327 Millions from the Tamil Nadu Electricity Board (TNEB) relating to reclassification disputes on the tariff category applicable to the Company in respect of its operation from various locations with retrospective effect from September 2005 to June 2010. The Company has filed a writ petition and obtained an interim stay order from the Honorable High Court of Madras against one of the claims, has paid an amount of Rs. 7.362 Millions  under protest and has shown the same as amounts receivable under Loans and Advances as at June 30, 2011.

The Company considers the claim to be erroneous and as not payable under the specified tariff category applicable to IT Enabled Services (ITES) Units. The Company has obtained a legal opinion in respect of the above issue and is confident of a favorable outcome.

b. In April 2009, the Company had received a demand of Rs 10.806 Millions from Americorp Business Services Private Limited (the Lessor), the owner of the Padi Facility (which the Company had taken on lease), relating to reclassification disputes on the tariff category applicable to the Company based on the demand received by the Lessor from TNEB for the period April 2006 to January 2009. In terms of the Leave and License Agreement dated February 2, 2007, the Company is liable to pay electricity charges to the Lessor on actual basis. Subsequently, the Lessor obtained an interim stay order from the Honorable High Court of Madras against this claim.

During the previous year ended June 30, 2010, the Company had vacated the above premises at Padi. However, considering the contractual obligations as per the original lease contract, the Company has considered the demand as a contingent liability as at June 30, 2011.  In view of the legal opinion obtained by the Company mentioned in Note (a) above, the Company is confident of a favourable outcome.

c. The Company is a defendant in a few legal cases relating to vehicle accident related insurance claims, employment in the Company etc. The Company is confident of a favourable outcome. The Management believes that none of the claims or actions individually or in the aggregate will have a material adverse effect on the results of operations or statement of affairs of the Company.

d. Income Tax Demands

During the previous year ended June 30, 2010, the Company had received a demand of Rs. 2.697 Millions from the Income Tax Authorities for the year ended March 31, 2006 relating to the treatment of excess amounts received from customers towards cost of certain Fixed Assets purchased relating to their projects for which the Company preferred an appeal before the Commissioner of Income Tax (CIT)- (Appeals). During the current year ended June 30, 2011, the Company received a favourable order from the CIT (Appeals) directing the Assessing Officer to pass consequential orders giving effect to the CIT (Appeals) Orders. The Company is yet to receive the consequential orders from the Assessing Officer.

During the current year ended June 30, 2011, the Company has received a demand of Rs. 7.597 Millions from the Income Tax Authorities for the year ended March 31, 2007 relating to the treatment of excess received from customers towards cost of certain Fixed Assets purchased relating to their projects and disallowing the Section 10A benefits for the Interest received on Bank Deposits. The Company filed a rectification petition under Section 154 of the Income Tax Act, 1961 requesting rectification of mistakes made by the Assessing Officer apparent on record amounting to Rs. 6.310 Millions. Notwithstanding the rectification petition, the Company remitted the tax amount of Rs. 1.287 Millions under protest.

Further, the Company had also filed an appeal before the CIT(Appeals) disputing the above items and had subsequently received favourable orders from the CIT(Appeals) directing the Assessing Officer to pass consequential orders giving effect to the CIT(Appeals) Orders with respect to treatment of excess amount received from customers towards cost of certain Fixed Assets purchased relating to their projects and on treatment of Interest on Bank Deposits. The Company is yet to receive the consequential orders from the Assessing Officer.

e. During the current year ended June 30, 2011, the Service Tax Authorities vide their Order No. 03/2011 dated February 25, 2011 passed order confirming the penalty on short and belated payments of Service Tax relating to financial years 2005-06 and 2006-07 @ INR 200 per day or 2% per month, whichever is higher, starting from the first day after the due date till the date of actual payment of the Service Tax on the Company. Aggrieved by the order of the Additional Commissioner, the Company filed an appeal before the Commissioner of Central Excise (Appeals) seeking setting aside of the order passed by the Additional Commissioner and stay for the recovery of the penalty amount as estimated by the Company amounting to Rs. 2.736 Millions.

 

 

AS PER WEB DETAILS

 

PROFILE

 

Sutherland Global Services is a multi-national technology-enabled BPO services company providing integrated Platform-based and Analytics enabled business-cycle support solutions for major Industry Verticals and global industry leaders.

Having started operations in 1986 in Rochester, New York, Sutherland now employs over 30,000 professionals offering RightSourcing™, seamlessly blended services from its 35 operation centers in Bulgaria, Canada, Colombia, Egypt, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.

 

GOVERNMENT BUSINESS PROCESS OUTSOURCING

 

With today’s ever increasing need for services and solutions, Governments find themselves in a position of need with respect to resources, scalability, and knowledge. At the same time, Governments are faced with the realities to produce more efficiency, operate more effectively and provide cost savings to their constituents. Current resources are stressed as constituent expectations rise for faster and more in-depth “round the clock” service. Strategic Business Process Outsourcing continues to grow as a necessary solution for government decision makers to deliver constituent services, IT Help Desk and back-office processing of information and documents.

 

Sutherland Global Services is Business Process Outsourcing technology enabled Services Company offering government both front and back-office services. Sutherland Global Services resources can be rapidly deployed both on-site government property and off site from a secure center. Sutherland offers multi-channel constituent care via telephone, email, chat and self-service. The service portfolio and integration of front office and back office services allow Government’s to focus on their core mission – providing services to their citizens, while improving the citizen experience and reduce overall cost of Government services.

 


·         CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No records exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No records exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                              None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                          None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                          None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.


 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

FOREIGN EXCHANGE RATES

 

Currency

Unit

Indian Rupees

US Dollar

1

Rs. 54.87

UK Pound

1

Rs. 86.46

Euro

1

Rs. 69.48

 

 

INFORMATION DETAILS

 

Report Prepared by :

ACH


 

SCORE & RATING EXPLANATIONS

 

SCORE FACTORS

 

RANGE

POINTS

HISTORY

1~10

6

PAID-UP CAPITAL

1~10

7

OPERATING SCALE

1~10

6

FINANCIAL CONDITION

 

 

--BUSINESS SCALE

1~10

7

--PROFITABILIRY

1~10

7

--LIQUIDITY

1~10

7

--LEVERAGE

1~10

7

--RESERVES

1~10

8

--CREDIT LINES

1~10

6

--MARGINS

-5~5

--

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

Yes

--LITIGATION

YES/NO

No

--OTHER ADVERSE INFORMATION

YES/NO

No

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

No

--EXPORT ACTIVITIES

YES/NO

No

--AFFILIATION

YES/NO

Yes

--LISTED

YES/NO

No

--OTHER MERIT FACTORS

YES/NO

Yes

TOTAL

 

61

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors and their relative weights (as indicated through %) are as follows:

 

Financial condition (40%)            Ownership background (20%)                 Payment record (10%)

Credit history (10%)                    Market trend (10%)                                Operational size (10%)

 


 

RATING EXPLANATIONS

 

 

RATING

STATUS

 

 

PROPOSED CREDIT LINE

>86

Aaa

Possesses an extremely sound financial base with the strongest capability for timely payment of interest and principal sums

 

Unlimited

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

 

Large

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

 

Fairly Large

41-55

Ba

Overall operation is considered normal. Capable to meet normal commitments.

 

Satisfactory

26-40

B

Capability to overcome financial difficulties seems comparatively below average.

 

Small

11-25

Ca

Adverse factors are apparent. Repayment of interest and principal sums in default or expected to be in default upon maturity

 

Limited with full security

<10

C

Absolute credit risk exists. Caution needed to be exercised

 

 

Credit not recommended

-

NB

                                       New Business

 

-

 

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.