MIRA INFORM REPORT

 

 

Report Date :

17.10.2013

 

IDENTIFICATION DETAILS

 

Name :

THOMAS COOK (INDIA) LIMITED (w.e.f.07.03.1979)

 

 

Formerly Known As :

THOMAS COOK (INDIA) PRIVATE LIMITED

 

 

Registered Office :

Thomas Cook Building D N Road, Fort, Mumbai – 400001, Maharashtra

 

 

Country :

India

 

 

Financials (as on) :

31.12.2012

 

 

Date of Incorporation :

21.10.1978

 

 

Com. Reg. No.:

11-020717

 

 

Capital Investment / Paid-up Capital :

Rs. 219.074 Millions 

 

 

CIN No.:

[Company Identification No.]

L63040MH1978PLC020717

 

 

Legal Form :

A Public Limited Liability company. The company’s Share are Listed on the Stock Exchange

 

 

Line of Business :

Subject is engaged in diversified businesses as Authorised Foreign Exchange Dealer and also engaged in Tour and Travel Business and working as Travel Agent and Tour Operator.

 

 

No. of Employees :

2800 (Approximately)

 

RATING & COMMENTS

 

MIRA’s Rating :

A (65)

 

RATING

STATUS

PROPOSED CREDIT LINE

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

Fairly Large

 

 

Maximum Credit Limit :

USD 15900000

 

 

Status :

Good

 

 

Payment Behaviour :

Regulars

 

 

Litigation :

Exist

 

 

Comments :

Subject is a well established company having fine track record.

 

The company has seen a growth in its sales turnover during December 2012. Financial and liquidity position appears to be strong and sound.

 

The rating also takes into consideration the strong brand image in the foreign exchange and travel business. 

 

Trade relations are fair. Business is active. Payment terms are reported as regular and as per commitments.

 

The company can be considered good for business at usual trade terms and conditions.

 

NOTES :

Any query related to this report can be made on e-mail : infodept@mirainform.com while quoting report number, name and date.

 

 

INDIAN ECONOMIC OVERVIEW

 

We are living in a world where volatility and uncertainty have become the New Normal. We saw a change of government in countries like Tunisia, Egypt, Libya and Vietnam. Once powerful countries in Europe are now fighting for bankruptcy. We have taken growth in the developing part of the world for granted but economic growth in China and India has begun to slow. Companies that were synonymous with their product categories just a few years ago are now no longer in existence. Kodak, the inventor of the digital camera had to wind up its operations, HMV, the British entertainment retailing company and Borders, once the second largest bookstore have shut down due to their inability to evolve their business models with the changing time. Readers’ Digest, Thomson Register are no more !

 

There is another megatrend happening. The World order is changing as economic power shifts from West to East. According to McKinsey study, it took Britain more than 100 years to double its economic output per person during its industrial revolution and the US later took more than 50 years to do the same. More than a century later, China and India have doubled their GDP per capital in 12 and 18 years respectively. By 2020, emerging Asia will become the world’s largest consuming block, overtaking North America.

 

The years after the outbreak of the global financial crisis, the world economy continues to remain fragile. The Indian economy demonstrated remarkable resilience in the initial years of the contagion but finally lost ground last year. GDP growth slowed down. Currency has been weakening. There is a marked deceleration in agriculture, industry and services. Dampening sentiment led to a cut-back in investment as well as private consumption expenditure.  Inflation remained at high levels fuelled by the pressure from the food and fuel sectors. The large fiscal and current account deficit s continued to cause grave concern. It is imperative that India regains its growth trajectory of 8-9 % sooner than later. This is crucially important given the need to create gainful livelihood opportunities for the millions living in poverty as also the large contingent of young people joining the job market every year.

 

 

EXTERNAL AGENCY RATING

 

Rating Agency Name

CRISIL

Rating

Long term rating AA-

Rating Explanation

High degree of safety and very low credit risk.

Date

March 14, 2013

 

 

Rating Agency Name

CRISIL

Rating

Short term rating A1+

Rating Explanation

Very strong degree of safety

Date

March 14, 2013

 

 

RBI DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available RBI Defaulters’ list.

 

 

EPF (Employee Provident Fund) DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available EPF (Employee Provident Fund) Defaulters’ list as of 31-03-2012.

 

 

INFORMATION DENIED BY

 

Name :

Mr. Sameer Shirke

Designation :

Account Department

Contact No.:

91-22-61603333

Date :

16.10.2013

 

 

LOCATIONS

 

Registered/ Head Office :

Thomas Cook Building D N Road, Fort, Mumbai – 400001, Maharashtra, India

Tel. No.:

91-22-61603333/ 660917001

Fax No.:

91-22-22844529/ 66091454

E-Mail :

sharedept@in.thomascook.com

Website :

www.thomascook.com

 

 

Branch Offices :

Located at:

 

·         Maharashtra

Andhra Pradesh

Goa

Haryana

Gujarat

Himachal Pradesh

Karnataka

Assam

Bihar

Chattisgarh

Jharkhand

Madhya Pradesh

Orrisa

Kerala

Punjab

New Delhi

Tamilnadu

Uttaranchal

Uttar Pradesh

Rajasthan

West Bengal

 

 

Airport Counters :

Located at:

 

·         Mumbai

Ernakulam

Bangalore

New Delhi

Trivandrum

 

 

Learning Offices :

Located at:

 

·         Mumbai

Pune

Chennai

Kochi

 

 

International Offices :

Located at:

 

·         Mauritius

Sri Lanka

 

 

 

DIRECTORS

 

AS ON 31.12.2012

 

Name :

Mr. Mahendra Kumar Charan Das Sharma

Designation :

Non-Executive Chairman-Independent

Address :

192 Centrum Towers Barkhat Ali Road, Near Wadala Flyover Wadala East, Mumbai – 400037, Maharashtra, India 

Date of Birth/Age :

04.05.1947

Date of Appointment :

14.12.2010

DIN No.:

00327684

 

 

Name :

Mr. Madhavan Karunakara Menon

Designation :

Managing Director

Address :

Flat No. 702, Supreme Pearl, 17th Road, Khar (West), Mumbai – 400052, Maharashtra, India

Date of Birth/Age :

12.02.1955

Qualification :

B.A.

Date of Appointment :

01.05.2000

DIN No.:

00008542

 

 

Name :

Mr. Ramesh Amrut Savoor

Designation :

Director

Address :

201, Pine Viewm 9 Edward Road, Bangalore – 560052, Karnataka, India

Date of Birth/Age :

24.04.1944

Date of Appointment :

29.05.2009

DIN No.:

00149089

 

 

Name :

Mr. Krishnan Ramachandran

Designation :

Director

Address :

2401-2402, ‘A’ Wing, Raheja Atlantis, Ganpatrao Kadam Marg, Opposite Nerolac House, Lower Parel, Mumbai – 400013, Maharashtra, India

Date of Birth/Age :

22.06.1949

Date of Appointment :

29.05.2009

DIN No.:

00193357

 

 

Name :

Harsha Raghavan

Designation :

Non-Executive Director

 

 

Name :

Chandran Ratnaswami

Designation :

Non-Executive Director

 

 

Name :

Uday Khanna

Designation :

Non-Executive Independent Director

 

 

Name :

Kishori Udeshi

Designation :

Non-Executive Independent Director

 


 

KEY EXECUTIVES

 

Name :

Mr. Rambhau Rudraji Kenkare

Designation :

Company Secretary and President and Head

Address :

B-202, 2nd Floor, Pluto Vasant Galaxy, Bangur Nagar Junction, Off M.G. Link Road, Goregaon (W), Mumbai – 400090, Maharashtra, India

Date of Birth/Age :

01.06.1965

Date of Appointment :

01.12.1998

Pan No.:

AAHPK0996N

 

 

Name :

Mr. Menon Madhavan

Designation :

Managing Director

 

 

Name :

Mr. Madhav Pai

Designation :

Director – Leisure Travel (Outbound)

 

 

Name :

 Ambreesh Mahajan

Designation :

President - Operations

 

 

Name :

Debasis Nandy

Designation :

President and Chief Financial Officer

 

 

Name :

Rajeev Kale

Designation :

Chief Operating Officer - Leisure Travel (MICE, Domestic, Cruises and Sports Holidays)

 

 

Name :

Amit Madhan

Designation :

Chief Operating Officer – IT and E-Services

 

 

Name :

Surinder Singh Sodhi

Designation :

Senior Vice President and Head – Leisure Travel (Inbound)

 

 

Name :

Suraj Nair

Designation :

Senior Vice President – Strategy and Planning

 

 

Name :

Suraj Nair

Designation :

Senior Vice President – Strategy and Planning

 

 

Name :

Adrian Williams

Designation :

Head – Human Resources

 

 

Name :

Mahesh Iyer

Designation :

Senior Vice President and Head – Foreign Exchange

 

 

Name :

 Prashant Narayan

Designation :

Senior Vice President and Head – Leisure Travel (Inbound)

 

 

Name :

Indiver Rastogi

Designation :

Senior Vice President and Head – Global Enterprise Business

 


 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

AS ON 30.09.2013

 

Category of Shareholder

Total No. of Shares

% of Shares

(A) Shareholding of Promoter and Promoter Group

 

 

http://www.bseindia.com/include/images/clear.gif(1) Indian

 

 

http://www.bseindia.com/include/images/clear.gif(2) Foreign

 

 

http://www.bseindia.com/include/images/clear.gifBodies Corporate

185653725

74.98

http://www.bseindia.com/include/images/clear.gifSub Total

185653725

74.98

Total shareholding of Promoter and Promoter Group (A)

185653725

74.98

(B) Public Shareholding

 

 

http://www.bseindia.com/include/images/clear.gif(1) Institutions

 

 

http://www.bseindia.com/include/images/clear.gifMutual Funds / UTI

7773

0.00

http://www.bseindia.com/include/images/clear.gifFinancial Institutions / Banks

22685

0.01

http://www.bseindia.com/include/images/clear.gifInsurance Companies

4604475

1.86

http://www.bseindia.com/include/images/clear.gifForeign Institutional Investors

31214066

12.61

http://www.bseindia.com/include/images/clear.gifSub Total

35848999

14.48

http://www.bseindia.com/include/images/clear.gif(2) Non-Institutions

 

 

http://www.bseindia.com/include/images/clear.gifBodies Corporate

2370352

0.96

http://www.bseindia.com/include/images/clear.gifIndividuals

 

 

http://www.bseindia.com/include/images/clear.gifIndividual shareholders holding nominal share capital up to Rs. 0.100 Million

23094687

9.33

http://www.bseindia.com/include/images/clear.gifIndividual shareholders holding nominal share capital in excess of Rs. 0.100 Million

500437

0.20

http://www.bseindia.com/include/images/clear.gifAny Others (Specify)

120100

0.05

http://www.bseindia.com/include/images/clear.gifTrusts

10100

0.00

http://www.bseindia.com/include/images/clear.gifDirectors & their Relatives & Friends

110000

0.04

http://www.bseindia.com/include/images/clear.gifSub Total

26085576

10.54

Total Public shareholding (B)

61934575

25.02

Total (A)+(B)

247588300

100.00

(C) Shares held by Custodians and against which Depository Receipts have been issued

 

 

http://www.bseindia.com/include/images/clear.gif(1) Promoter and Promoter Group

0

0.00

http://www.bseindia.com/include/images/clear.gif(2) Public

0

0.00

http://www.bseindia.com/include/images/clear.gifSub Total

0

0.00

Total (A)+(B)+(C)

247588300

100.00

 

 

Shareholding of securities (including shares, warrants, convertible securities) of persons belonging to the category Promoter and Promoter Group

 

No.

Name of the Shareholders

Details of Shares held

No. of Shares held

As a %

1

Fairbridge Capital Mauritius Limited

2,21,82,276

8.96

2

Fairbridge Capital Mauritius Limited

16,34,71,449

66.03

 

Total

18,56,53,725

74.98

 

(*) The term encumbrance has the same meaning as assigned to it in regulation 28(3) of the SAST Regulations, 2011.

 

Shareholding of securities (including shares, warrants, convertible securities) of persons belonging to the category Public and holding more than 1% of the total number of shares

 

Sl. No.

Name of the Shareholders

No. of Shares held

Shares as %

1

LKP Merchant Financing Limited

0

0.00

 

2

Morgan Stanfey Mauritius Company Limited

7967705

3.22

 

3

Tiger Global Mauritius Fund

6896439

2.79

 

4

Copthall Mauritius Investment Limited

6483288

2.62

 

5

Citigroup Global Markets Mauritius Private Limited

5674482

2.29

 

6

ICICI Preduntial Life Insurance Company Limited

4100000

1.66

 

7

India Capital Fund Limited

3257692

1.32

 

 

Total

34379606

13.89

 

 

 

BUSINESS DETAILS

 

Line of Business :

Subject is engaged in diversified businesses as Authorised Foreign Exchange Dealer and also engaged in Tour and Travel Business and working as Travel Agent and Tour Operator.

 

           

GENERAL INFORMATION

 

No. of Employees :

2800 (Approximately)

 

 

Bankers :

·         Axis Bank Limited

·         Deutsche Bank

·         Development Bank of Singapore

·         HDFC Bank Limited

·         ICICI Bank Limited

·         IndusInd Bank Limited

·         IDBI Bank Limited

·         Kotak Mahindra Bank Limited

·         State Bank of India

 

 

Facilities :

SECURED LOANS

31.12.2012

(Rs. In Millions)

31.12.2011

(Rs. In Millions)

LONG-TERM BORROWINGS

 

 

Long-term maturities of Finance Lease Obligations

22.231

16.063

 

 

 

Total

 

22.231

16.063

 

Banking Relations :

--

 

 

Auditors :

 

Name :

Lovelock and Lewes

Chartered Accountant

Address :

252 Veer Savarkar Marg, Shivaji Park, Dadar, Mumbai – 400028, Maharashtra, India

PAN No. :

AABFL5878L

 

 

Holding Company :

Fairbridge Capital (Mauritius) Limited, Mauritius holds 87.10% of Equity Shares of the Company

 

 

Ultimate Holding Company :

Fairbridge Capital (Mauritius) Limited is a step down subsidiary of Fairfax Financial Holdings Limited, Canada

 

 

Subsidiary Companies :

·         Travel Corporation (India) Limited

Thomas Cook Insurance Services (India) Limited

Indian Horizon Travel and Tours Limited

Thomas Cook Tours Limited

TC Visa Services (India) Limited

Thomas Cook (Mauritius) Holding Company Limited

Thomas Cook (Mauritius) Operations Company Limited

Thomas Cook (Mauritius) Holidays Limited

Thomas Cook (Mauritius) Travel Limited

Thomas Cook Lanka (Private) Limited (w.e.f 1st August, 2012)

 

 

Fellow Subsidiaries :

·         Thomas Cook AG, Germany (upto 14th August, 2012)

Thomas Cook Tour Operations Limited, UK (upto 14th August, 2012)

Thomas Cook Signature Limited, UK (upto 14th August, 2012)

Neckermann Reisen, Germany (upto 14th August, 2012)

Thomas Cook Overseas Limited, Egypt (upto 14th August, 2012)

 

 

CAPITAL STRUCTURE

 

AS ON 31.12.2012

 

Authorised Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

345,827,060

Equity Shares

Re. 1/- each

Rs. 345.827 Millions

114,760,000

‘Class A’ 4.65% Cumulative Non-Convertible Redeemable Preference Shares

Rs. 10/- each

Rs. 1147.600 Millions

355,294

‘Class B’ 0.001% Cumulative Convertible / Redeemable Preference Shares

Rs. 10/- each

Rs. 3.553 Millions

302,000

‘Class C’ 0.001% Cumulative Convertible / Redeemable Preference Shares

Rs. 10/- each

Rs. 3.020 Millions

125,000,000

1% Cumulative Non-Convertible Redeemable Preference Shares

Rs. 10/- each

Rs. 1250.000 Millions 

 

Total

 

Rs. 2750.000 Millions

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

213,158,694

Equity Shares

Re. 1/- each

Rs. 213.159 Millions

319,765

‘Class B’ 0.001% Cumulative Convertible / Redeemable Preference Shares

Rs. 10/- each

Rs. 3.197 Millions

271,800

‘Class C’ 0.001% Cumulative Convertible / Redeemable Preference Shares

Rs. 10/- each

Rs. 2.718 Millions

 

Total

 

Rs. 219.074 Millions 

 

 

(a) Reconciliation of the number of shares

 

 

31.12.2012

Equity Shares

No. of shares

Rs. in Millions

Balance as at the beginning of the year

212,007,362

212.007

Add : Addition on account of Stock Options allotment

1,151,332

1.151

Balance as at the end of the year

213,158,694

213.159

 

 

(b) Rights, preferences and restrictions attached to shares

 

Equity Shares:-The Company has one class of equity shares having a par value of Re.1/- per share. Each shareholder is eligible for one vote per share held. The dividend proposed by the Board of Directors is subject to the approval of the shareholders in the ensuing Annual General Meeting, except in case of interim dividend. In the event of liquidation, the equity shareholders are eligible to receive the remaining assets of the Company after distribution to preference shareholders of all preferential amounts, in proportion to their shareholding. Preference Shares:- 319,765 ‘Class B’ 0.001% Cumulative Convertible / Redeemable Preference Shares of Rs.10 each and 271,800 ‘Class C’ 0.001% Cumulative Convertible / Redeemable Preference Shares of Rs.10 each were issued on 7th February, 2007 to the erstwhile shareholders of LKP Merchant Financing Limited (presently known as LKP Finance Limited) pursuant to the Scheme of Amalgamation without payment being received in cash. The terms of redemption of these preference shares.

 

 

(c) Shares held by Holding Company and Subsidiary of Holding Company #

 

 

31.12.2012

Equity Shares

No. of shares

Rs. in Millions

Fairbridge Capital (Mauritius) Limited

185,653,725

185.654

TCIM Limited, UK

--

--

Thomas Cook UK Limited

--

--

 

 

(d) Details of Shares held by shareholders holding more than 5% of the aggregate shares in the Company

 

 

31.12.2012

Equity Shares

No. of shares

% of holding

Fairbridge Capital (Mauritius) Limited

185,653,725

87.10%

TCIM Limited, UK

--

0.00%

Thomas Cook UK Limited

--

0.00%

Preference Shares- ‘Class B’

 

 

LKP Merchant Financing Limited

3,197,650

100.00%

Preference Shares- ‘Class C’

 

 

LKP Merchant Financing Limited

2,718,000

100.00%

 

 

(e) Shares reserved for issue under Options

 

Particulars

31.12.2012

31.12.2011

Number of shares to be issued under the Employees Stock Option Schemes

3,042,009

5,924,654

 

 

 

 

 

(f) Terms of securities convertible into Equity Shares

 

Class B Preference Shares:-

 

If the EPS of the Company for any financial year during the Earn out period first exceeds Rs.30.30/-, each Class B Preference Share shall be converted into 1 (One) equity share of the Company within 6 (six) months from the expiry of the said Financial Year. The number of the equity shares to be issued upon conversion of the Class B Preference shares shall be proportionately adjusted in case of any subdivision of equity shares or Bonus issues of equity shares during the Earn Out period. Provided however that if the EPS of the Company does not exceed Rs.30.30/- for any Financial Year comprised in the Earn Out period, each Class B Preference share shall be redeemed by the Company at par within 6 (Six) months from the expiry of the Earn Out period.

 

 

Class C Preference Shares:-

 

If the EPS of the Company for any financial year during the Earn out period first exceeds Rs.36.40, each Class C Preference Share shall be converted into 1 (one) equity share of the Company within 6 (six) months from the expiry of the said Financial Year. The number of the equity shares to be issued upon conversion of the Class C Preference shares shall be proportionately adjusted in case of any subdivision of equity shares or Bonus issues of equity shares during the Earn Out period. Provided however that if the EPS of the Company does not exceed Rs.36.40 for any Financial Year comprised in the Earn Out period, each Class C Preference share shall be redeemed by the Company at par within 6 (Six) months from the expiry of the Earn Out period.

 

Pursuant to sub division of equity share capital of Company in May 2007, wherein the face value of one equity share of Rs.10 each was sub-divided into ten equity share of Re.1 each, the aforesaid EPS figures have respectively been adjusted to Rs.3.03/- and Rs.3.64/- per the terms of issue of those shares. Both Class B and Class C Preference Shares will be due for redemption on 31st December, 2013 if not converted before the said date.


 

FINANCIAL DATA

[all figures are in Rupees Millions]

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

 

 

31.12.2012

31.12.2011

I.        EQUITY AND LIABILITIES

 

 

 

(1)Shareholders' Funds

 

 

 

(a) Share Capital

 

219.074

217.923

(b) Reserves & Surplus

 

3765.993

3328.434

(c) Money received against share warrants

 

0.000

0.000

 

 

 

 

(2) Share Application money pending allotment

 

0.000

0.000

Total Shareholders’ Funds (1) + (2)

 

3985.067

3546.357

 

 

 

 

(3) Non-Current Liabilities

 

 

 

(a) long-term borrowings

 

22.231

16.063

(b) Deferred tax liabilities (Net)

 

226.184

129.203

(c) Other long term liabilities

 

6.601

10.664

(d) long-term provisions

 

44.426

50.371

Total Non-current Liabilities (3)

 

299.442

206.301

 

 

 

 

(4) Current Liabilities

 

 

 

(a) Short term borrowings

 

1820.862

2228.701

(b) Trade payables

 

1149.091

1247.970

(c) Other current liabilities

 

1225.899

873.148

(d) Short-term provisions

 

118.744

132.983

Total Current Liabilities (4)

 

4314.596

4482.802

 

 

 

 

TOTAL

 

8599.105

8235.460

 

 

 

 

II.      ASSETS

 

 

 

(1) Non-current assets

 

 

 

(a) Fixed Assets

 

 

 

(i) Tangible assets

 

584.721

574.972

(ii) Intangible Assets

 

104.137

124.753

(iii) Capital work-in-progress

 

2.159

4.580

(iv) Intangible assets under development

 

13.252

16.104

(b) Non-current Investments

 

1939.982

1924.141

(c) Deferred tax assets (net)

 

0.000

0.000

(d)  Long-term Loan and Advances

 

530.870

304.347

(e) Other Non-current assets

 

165.598

8.126

Total Non-Current Assets

 

3340.719

2957.023

 

 

 

 

(2) Current assets

 

 

 

(a) Current investments

 

800.148

50.019

(b) Inventories

 

0.000

0.000

(c) Trade receivables

 

1835.000

1933.033

(d) Cash and cash equivalents

 

1677.160

2455.326

(e) Short-term loans and advances

 

709.481

661.614

(f) Other current assets

 

236.597

178.445

Total Current Assets

 

5258.386

5278.437

 

 

 

 

TOTAL

 

8599.105

8235.460

 

 

SOURCES OF FUNDS

 

 

 

31.12.2010

SHAREHOLDERS FUNDS

 

 

 

1] Share Capital

 

 

217.723

2] Share Application Money

 

 

0.000

3] Reserves & Surplus

 

 

2846.106

4] (Accumulated Losses)

 

 

0.000

NETWORTH

 

 

3063.829

LOAN FUNDS

 

 

 

1] Secured Loans

 

 

19.804

2] Unsecured Loans

 

 

1967.502

TOTAL BORROWING

 

 

1987.306

DEFERRED TAX LIABILITIES

 

 

75.014

 

 

 

 

TOTAL

 

 

5126.149

 

 

 

 

APPLICATION OF FUNDS

 

 

 

 

 

 

 

FIXED ASSETS [Net Block]

 

 

655.318

Capital work-in-progress

 

 

52.721

 

 

 

 

INVESTMENT

 

 

1974.150

DEFERRED TAX ASSETS

 

 

31.078

 

 

 

 

CURRENT ASSETS, LOANS & ADVANCES

 

 

 

 

Inventories

 

 

0.000

 

Sundry Debtors

 

 

1863.293

 

Cash & Bank Balances

 

 

1083.769

 

Other Current Assets

 

 

0.000

 

Loans & Advances

 

 

1236.924

Total Current Assets

 

 

4183.986

Less : CURRENT LIABILITIES & PROVISIONS

 

 

 

 

Sundry Creditors

 

 

1315.151

 

Other Current Liabilities

 

 

345.588

 

Provisions

 

 

110.365

Total Current Liabilities

 

 

1771.104

Net Current Assets

 

 

2412.882

 

 

 

 

MISCELLANEOUS EXPENSES

 

 

0.000

 

 

 

 

TOTAL

 

 

5126.149

PROFIT & LOSS ACCOUNT

 

 

PARTICULARS

31.12.2012

 

31.12.2011

31.12.2010

 

SALES

 

 

 

 

 

Revenue from Operations

3771.295

3423.375

2673.609

 

 

Other Income

92.331

144.332

118.607

 

 

TOTAL                                     (A)

3863.626

3567.707

2792.216

 

 

 

 

 

Less

EXPENSES

 

 

 

 

 

Employee Benefits Expenses

1481.594

1237.620

 

 

Other Expenses

1008.169

906.128

 

 

 

Advertisement Expenses

218.274

180.579

 

 

 

TOTAL                                     (B)

2708.037

2324.327

1833.290

 

 

 

 

 

Less

PROFIT BEFORE INTEREST, TAX, DEPRECIATION AND AMORTISATION (A-B)      (C)

1155.589

1243.380

958.926

 

 

 

 

 

Less

FINANCIAL EXPENSES                         (D)

300.488

299.913

211.547

 

 

 

 

 

 

PROFIT BEFORE TAX, DEPRECIATION AND AMORTISATION (C-D)                                       (E)

855.101

943.467

747.379

 

 

 

 

 

Less/ Add

DEPRECIATION/ AMORTISATION                     (F)

117.182

114.709

115.858

 

 

 

 

 

 

PROFIT BEFORE TAX (E-F)                               (G)

737.919

828.758

631.521

 

 

 

 

 

Less

TAX                                                                  (H)

245.855

269.636

216.140

 

 

 

 

 

 

PROFIT AFTER TAX (G-H)                                (I)

492.064

559.122

415.381

 

 

 

 

 

Add

TRANSFER FROM RESERVE CREATED UNDER SECTION 80HHD OF THE INCOME-TAX ACT, 1961

0.000

0.000

15.000

 

 

 

 

 

Add

PREVIOUS YEARS’ BALANCE BROUGHT FORWARD

1445.319

1033.926

737.788

 

 

 

 

 

Less

APPROPRIATIONS

 

 

 

 

 

Transfer to General Reserve

49.206

55.912

41.538

 

 

Dividend for the previous year paid during the year

0.312

0.026

0.073

 

 

Corporate Dividend Tax for the Previous year and paid during the year

0.050

0.004

0.012

 

 

Proposed Dividend on Equity Shares

79.935

79.503

79.428

 

 

Proposed Dividend on Preference Shares

0.000

0.000

0.000

 

 

Corporate Dividend Tax

12.967

12.284

13.192

 

BALANCE CARRIED TO THE B/S

1794.913

1445.319

1033.926

 

 

 

 

 

 

EARNINGS IN FOREIGN CURRENCY

 

 

 

 

 

Receipts from Independent Tours and Travel

382.321

476.377

426.694

 

 

Commission on Travellers Cheques

33.666

35.296

28.951

 

 

Cash Passport / Incentive on GMC Card

0.000

0.258

1.458

 

 

Prepaid Card Sign-on and Anniversary Bonus

36.690

97.950

0.000

 

 

Interest Income from Foreign Currency Deposit

0.955

0.000

0.000

 

 

Incentive on Prepaid Card sales

8.312

0.000

0.000

 

 

Dividend Income

0.026

0.030

0.000

 

TOTAL EARNINGS

461.970

609.911

457.103

 

 

 

 

 

 

Earnings Per Share (Rs.)

 

 

 

 

Basic

2.31

2.64

1.96

 

Diluted

2.26

2.57

1.91

 

 

KEY RATIOS

 

PARTICULARS

 

 

31.12.2012

 

31.12.2011

31.12.2010

PAT / Total Income

(%)

12.74

15.67

14.88

 

 

 

 

 

Net Profit Margin

(PBT/Sales)

(%)

19.57

24.21

23.62

 

 

 

 

 

Return on Total Assets

(PBT/Total Assets}

(%)

11.11

13.17

13.05

 

 

 

 

 

Return on Investment (ROI)

(PBT/Networth)

 

0.19

0.23

0.21

 

 

 

 

 

Debt Equity Ratio

(Total Debt/Networth)

 

0.46

0.63

0.65

 

 

 

 

 

Current Ratio

(Current Asset/Current Liability)

 

1.22

1.18

2.36

 

 

LOCAL AGENCY FURTHER INFORMATION

 

CURRENT MATURITIES OF LONG TERM DEBT

 

Particulars

31.12.2012

(Rs. In Millions)

31.12.2011

(Rs. In Millions)

31.12.2010

(Rs. In Millions)

 

 

 

 

Current maturities of Finance Lease Obligations

9.229

5.995

NA

 

 

 

 

 

Sr. No.

Check List by Info Agents

Available in Report

(Yes / No)

1]

Year of Establishment

Yes

2]

Locality of the firm

Yes

3]

Constitutions of the firm

Yes

4]

Premises details

No

5]

Type of Business

Yes

6]

Line of Business

Yes

7]

Promoter's background

Yes

8]

No. of employees

Yes

9]

Name of person contacted

Yes

10]

Designation of contact person

Yes

11]

Turnover of firm for last three years

Yes

12]

Profitability for last three years

Yes

13]

Reasons for variation <> 20%

--------------------

14]

Estimation for coming financial year

No

15]

Capital in the business

Yes

16]

Details of sister concerns

Yes

17]

Major suppliers

No

18]

Major customers

No

19]

Payments terms

Yes

20]

Export / Import details (if applicable)

No

21]

Market information

----------------------

22]

Litigations that the firm / promoter involved in

Yes

23]

Banking Details

Yes

24]

Banking facility details

Yes

25]

Conduct of the banking account

----------------------

26]

Buyer visit details

----------------------

27]

Financials, if provided

Yes

28]

Incorporation details, if applicable

Yes

29]

Last accounts filed at ROC

Yes

30]

Major Shareholders, if available

Yes

31]

Date of Birth of Proprietor/Partner/Director, if available

Yes

32]

PAN of Proprietor/Partner/Director, if available

No

33]

Voter ID No of Proprietor/Partner/Director, if available

No

34]

External Agency Rating, if available

Yes

 

INDEX OF CHARGES: NO CHARGES EXIST FOR COMPANY

 

 

CHARGES

 

ENTITY

 PERSON

COMPETENT AUTHORITY

 REGULATORY CHARGES

 REGULATORY ACTION(S) / DATE OF ORDER

 FURTHER DEVELOPMENTS

THOMAS COOK (INDIA) LIMITED

 

EPFO 

EXEMPTED AND UNEXEMPTED ESTABLISHMENTS DEFAULTED WITH EPFO INCLUDING PROVIDENT FUND, PENSION AND EDLI CONTRIBUTION, ADMINISTRATION CHARGES AND PENAL DAMAGES OF RS.1.917 MILLIONS

AMONG OTHER ACTIONS, NAMES OF DEFAULTERS PUT ON THE EPFO WEBSITE

31-MAR-2012

 

 

 

LITIGATION DETAILS:

CASE DETAILS

Bench:- Bombay

 

Stamp No.:  crast/2521/2013                                                 Filing Date:- 06.09.2013

Petitioner:- STATE BANK OF BIKANER AND JAIPUR      Respondent:- THOMAS COOK (INDIA) LIMITED                                                                

 

Petn. Adv: SHRADHA WORLIKAR

 

District:- MUMBAI

 

Bench:- SINGLE

 

Status :- Pre – Admission

 

Last Date:- 13/09/2012                                            Stage:-

 

Last Coram:- REGISTRAR (JUDICIAL)

 

Act:- Maharashtra Rent Control Act, 1999

 

 


UNSECURED LOANS

 

UNSECURED LOANS

31.12.2012

(Rs. In Millions)

31.12.2011

(Rs. In Millions)

SHORT TERM BORROWINGS

 

 

Short-term Loan from Banks

540.000

1095.000

Commercial Paper

1158.813

896.486

Bank Overdrafts

122.049

237.215

 

 

 

Total

 

1820.862

2228.701

 

 

GENERAL INFORMATION:

 

The Company is a Public Limited Company listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE). The Company is engaged in diversified businesses primarily working as Authorised Foreign Exchange Dealer. The Company is also engaged in Tour and Travel Business and working as Travel Agent and Tour Operator.

 

 

OPERATIONS AND RESULTS:

 

The Travel and Tourism Industry has recovered following the last economic recession, which saw falling demand for tourism activity as consumers postponed trips to concentrate their budgets on more essential areas. Inbound tourism market has expanded due to efforts of government to promote tourist attractions in India. The Company expanded its Foreign Exchange and Travel distribution network by opening several new stores and appointing new franchisees across the country and launched an array of new products to meet a wide range of customer needs. These new products are targeted at new customer segments.

 

The Company continued focus on acquiring new clients and strived to provide un-paralleled customer service along with a suite of products. The efforts to fortify the structure will continue in the coming year as will cost management through efficiency and productivity improvement leading to bottom-line growth.

 

The Company recorded total revenue of ` 3864 million and profit before tax of Rs. 7380.000 million with profit after tax being Rs. 4920.000 million for the year ended 31st December 2012. The basic earning per share of the Company is Rs. 2.31.

 

 

THOMAS COOK PRESENCE

 

As of December 2012 end, the Company, along with its subsidiaries, continues to be among the largest integrated travel group in India. It operates through over 253 locations by way of its own branches, and additional presence by way of Preferred Sales Agents (PSA’s) and Franchisee Offices. The Company has 158 branches located in 78 cities, 169 PSAs and 124 Gold Circle Partner outlets to have a wider spread and network across the country.

 

The Company also has presence in 5 countries outside India through their branches/ representative offices in USA (New York), Spain (Barcelona & Madrid), UK (London), Japan (Tokyo) and Germany (Frankfurt), apart from its subsidiaries in Mauritius and Sri Lanka.

 

 

THOMAS COOK (INDIA) LIMITED

 

OPERATIONS IN INDIA [INCLUDING SUBSIDIARIES]

 

The year 2012 saw the overall Foreign Exchange volumes increase by 5.7% despite the uncertainty that surrounded the Rupee for most part of the year. The year saw appreciable growth of their portfolio of retail products. The strong leisure travel trends for both group and individual travel business and the outreach program with channel partners helped growth in the Holiday business. With change of visa norms in the UK, the student business was sluggish but with more students going to Australia and Canada things improved towards the end of the year. The ‘Maintenance of close relatives’ was another product which saw tremendous growth on account of channel activation and awareness creation through marketing, with volume growth upwards of 30%.

 

Corporates remained cautious while spending on travel and foreign exchange. The Company continued focus on acquisition of new clients and strived to provide un-paralleled customer service along with a suite of products, which led to a moderate increase of 9% in volumes.

 

The Company maintained its lead in the thought leadership through the successful launch of its 2nd White Paper on Convergence of Travel and Technology, in 3 cities across India. Despite intense competition amongst large and smaller players in the Corporate Travel business, the topline grew by 15%; although while the higher airfares give a perception of increased sales, in actual fact, the number of International transactions remained flat, and the domestic tickets have declined (this is in line with DGCA trend of domestic transactions as well). It can be thus inferred that travel was inevitable for some, and big companies with financial muscle continued to travel while the smaller ones have restricted their travel during 2012. Higher fares this year have distorted travel budgets of some customers, and to offset that some corporations have reduced internal travel.

 

In the light of handsome growth in the insurance sector, the Company continues its focus on Travel insurance. With the strategy of being a complete travel solution provider, the insurance arm of Thomas Cook tries to understand the specific needs of the customers and offers the best product which suite the requirement. It helps them in garnering higher share of wallet and building customer loyalty.

 

Continued negotiation with service providers has helped their Company protect margins in the Inbound business. The increase in total ticketed volume for the combined travel businesses enables them by increasing their bargaining power with service providers to offer competitive products/prices. Costs are kept under a tight control, along with several initiatives to increase productivity. To improve efficiency and promote growth, their Company restructured the inbound sales and operations team.

 

With technology being the main driver, the Company will also be in a position to do an intelligent cross sell to the existing as well as newly acquired customer base and drive efficiencies.

 

MICE offers a potential for high revenue earnings but corporate clients have reduced MICE related activities due to rising airline fares, hotel fares etc., which has caused a significant overall increase in cost of these activities. Competition in this sector and budget constraints have limited the destination options. Despite these challenges, their Company has witnessed an overall growth in MICE revenue by tapping new markets and serving new clients.

 

Visa and Passport Business, the four-year old vertical of the Company with over 0.15 million transactions in the year is growing from strength to strength. Apart from catering to the Travel Businesses of the Company, it has added direct external customers for their visa, passport and ancillary services [Attestations, Legalization, Apostille, Translation, Notarization of documents, Foreigners Regional Registration Office (FRRO) registration/ visa extension/ exit permit  procures People of Indian Origin (PIO) / Overseas Citizen of India (OCI) cards]. Additionally, The Company has tied up with attorneys to service the long term immigration visas/ work permits required by corporates for their projects abroad to move their resources to these countries.

 

The content site developed by the business has now been packaged and is being promoted and sold as a reckoner to the travel industry and is also being shared with internal businesses for visa information. Informative and rich in content, it facilitates travellers who wish to apply for visas and provides detailed information to intermediary customers and agents. It also has an online tracker enabling tracking the documents through its various stages of processing. 

 

 

OPERATIONS IN MAURITIUS

 

The recession in European countries which directly impacted the tourist inflow into the country also reduced spending of foreign travelers impacting the retail part of the business. The fall of EURO against USD to 1.23 in the mid of the year affected the overall Foreign Exchange business.

 

Thomas Cook Mauritius has consolidated all its operations by rationalization of branches, controls have been beefed up, processes have been strengthened to cater to the future expansion plans of the organization. Mauritius operations consist of 15 branches across the island and they have expansion plans in high end shopping malls this year, which will increase retail footprint of foreign tourists and local customers. They have adopted a systematic approach to training on the area of concern to improve the productivity of staff. The company has embarked on a major process restructuring and cost control measures. 

 

 

OPERATIONS IN SRI LANKA

 

2012 brings the commencement of expansion plan for Sri Lanka Thomas Cook operations, wherein Thomas Cook Sri Lanka Branch business was transferred to a newly incorporated company styled as “Thomas Cook Lanka (Private) Limited”. The Company has outlets both at the Arrival and Departure terminals at the Bandaranaike International Airport. With political stability returning to Sri Lanka, Thomas Cook Lanka (Private) Limited intends to further expand its operations. Thomas Cook Lanka (Private) Limited serves as an investment vehicle for any proposed future

 

 

AWARDS AND ACCOLADES

 

·         Subject has been the recipient of the following highly prestigious awards and accolades in 2012:

 

·         The Most Trusted Brand in travel services by The Brand Trust Report™, India study 2012

 

·         Favourite Specialist Tour Operator at the Condé Nast Traveller Readers’ Travel Awards 2012.

 

·         Best Corporate Travel Management Company by World Travel Brands 2012

 

·         “Consumer Superbrand” 2011-2012 by Superbrands for ‘Travel Smooth’

 

·         Centre of Learning has received IATA accreditation as “Top 10 South Asia IATA Authorized Training Centers”, 2012

 

 

MANAGEMENT DISCUSSION AND ANALYSIS REPORT

 

TRAVEL AND TOURISM INDUSTRY OVERVIEW

 

The Travel and Tourism Industry represents a wide spectrum of global economic activity spanning countries across the world and includes not just large commercial hubs and capital cities, but also smaller towns and villages as well as remote rural destinations. It is one of the world’s largest industries or economic sectors, representing a major contributor to GDP, employment, exports and taxes for many global economies.

 

In 2011, the Travel and Tourism Industry contributed over USD 6 trillion to the global economy, or 9% of global gross domestic product (GDP) and accounted for 255 million jobs worldwide. The rapid rise in global demand for Travel and Tourism over the past few decades has been spurred by the rise in living standards across the world, fuelled by growing wealth and aspirations and aided by increasing global commerce, trade and connectivity across nations and their people.

 

In the Asia Pacific region specifically, the direct contribution of Travel and Tourism to the region’s GDP in 2012 was USD 614 billion (2.7% of GDP) and is forecast to rise by 5.2% to USD 646 billion in 2013. India and China are expected to emerge as two of the leading tourism markets in next 10 years

 

The industry is showing signs of recovery following the last economic recession, which saw falling demand for tourism activity as consumers postponed trips to concentrate their household budgets on more essential areas. As disposable incomes rise and a social trend towards travelling and exploring new destinations grows, the global tourism industry is attracting greater number of consumers eager to travel and experience life in other countries or just optimize time off work to unwind by taking holidays.

 

Over the next ten years, emerging tourism markets are expected to start reaping greater benefits from their investments in Travel and Tourism development. While the USA, China, Japan and Germany are expected to retain their leading positions in terms of total Travel and Tourism Demand (in absolute terms), China and India are expected to be amongst the leaders in terms of annual growth in Travel and Tourism between 2010 and 2022, with a CAGR of 15% and 11% respectively in terms of Travel and Tourism’s Direct Contribution to GDP.

 

Despite numerous challenges that impacted the industry, including terror attacks, epidemics, economic slowdown and natural disasters, international Travel and Tourism demand has shown noteworthy growth. New emerging markets and consumer segments will continue to fuel the Industry’s growth trajectory, with e and m-Commerce adding impetus.

 

 

INDIAN TRAVEL, TOURISM AND FOREIGN EXCHANGE INDUSTRY

 

India represents an attractive market for both inbound tourism and outbound tourism. On the inbound side, a recorded 5,000 year history, rich cultural heritage of art and architecture, natural beauty, diversity of religions, culture, food and customs as well as alternative medicine etc., fascinate budget and luxury travellers alike. 

 

Tourism in India has registered significant growth in the recent years. With rising incomes, growing aspirations and increasing globalization the Indian traveller is travelling both within India and abroad for leisure, more than ever before. A growing airline, train and bus network, increased competition, cheaper fares and improvement in travel related infrastructure such as airports, stations, roads and hotels have all contributed to this. The Tourism sector also holds immense potential for the growth and development of the Indian economy providing impetus to other industries through both backward and forward linkages to contribute significantly to the country’s GDP.

 

Air transportation sales are forecast to grow dramatically thanks to low air travel penetration. Low-cost carriers are helping to shake up the market. Domestic travel is predicted to reach 1.6 billion trips by 2016 driven by the desire of the rising middle classes to explore their own country. (Source: World Travel Market Global Trends Report 2012)  India’s tourism industry overlaps with and contributes to related industries such as civil aviation, transport and hospitality. Domestic tourism is strong, and leisure and pilgrim tourism are both leading sectors. Rising income is fuelling outbound travel, with Singapore, Malaysia and Thailand as popular destinations. Overseas tourist arrivals in India are forecast to record yearly growth of 8% through 2014. The industry is fragmented and intensely competitive, though not very organized.

 

The domestic travel and tourism spending has grown from USD 31.9 billion in 2000 to USD 79.31 billion in 2010, registering a CAGR of 8.0%. The visitor export has grown from USD 3.6 billion in 2000 to USD 14.7 billion in 2010, registering a CAGR of 15.1%. The domestic travel and tourism spending and the visitor export are expected to register CAGR of 11.0% and 8.2% respectively, over the period 2010 – 2020.

 

Foreign Tourist Arrivals (FTAs): FTAs in India during 2012 were 6.65 million with a growth of 5.4%, as compared to the FTAs of 6.31 million in 2011, a growth of 9.2% during the year 2011 over 2010.

 

Foreign Exchange Earnings (FEEs) from Tourism: FEEs from tourism in rupee terms during 2012 were ` 94487 crore with a growth of 21.8%, as compared to the FEEs of ` 77591 crore with a growth of 19.6% during the year 2011 over 2010. FEEs in USD terms during the month of December 2012 were USD 1.93 billion as compared to FEEs of USD 1.69 billion during the month of December 2011 and USD 1.56 billion in December 2010

 

After touching an all time low of 54.30 in 2011, Rupee gained some ground in the 1st quarter after the Reserve Bank of India (RBI) came out with a slew of measures to curb the Rupee freefall. But with the overall global economic conditions worsening, especially the Eurozone crisis, the Rupee was hit in the 2nd Quarter where it touched a new low of 57.32. With the Eurozone conditions improving a bit in the 3rd quarter, the risk appetite improved after the RBI also cut interest rates which took the pressure off the Rupee eventually taking the Rupee to a high of 51.35. But overall with the global risks remaining intact, the Rupee continued to remain under pressure and trade above the 50 mark.

 

The GBP suffered on the back of the Central Bank’s policy to infuse liquidity into the system and also due to a series of austerity measures. This led to a fall in the GDP which eventually affected the currency. The global downturn also made matters worse.

 

EUR was in the thick of things in 2012. Right from the Greek financial issue to fears of a breakup of the Eurozone, the markets were constantly on tenterhooks. Some bold steps by the European Central Bank in the second half of the year aided the Eurozone recovery which eventually led to a bit of calm in the global markets.

 

 

TRAVEL AND RELATED SERVICES

 

LEISURE TRAVEL (OUTBOUND):

 

Leisure Travel expanded its distribution network by opening several new stores and appointing new franchisees across the country and launched an array of new products to meet a wide range of customer needs. These new products are targeted at new customer segments and also offer customer friendly options such as Marathi/ Gujarati/ Jain/ South Indian tours. The need to market the Company’s outbound tours and outbound travel related services to increase awareness and generate business, resulted in significant marketing and advertising costs.

 

Devaluation of the Rupee has resulted in the outbound traveler spending more to get the foreign currency of the destination. Further, rising fuel costs has resulted in higher airline ticket prices while inflation has resulted in higher operating costs. These factors have together made outbound travel more expensive and travellers have reduced the frequency of outbound travel. This has tempered the high growth rate of the outbound tourism industry. Despite these factors affecting the Company’s outbound business, the business continues to grow.

 

In 2012, with a diverse range of international holiday packages covering group escorted tours, customised holidays and ad hoc groups, the company’s product portfolio includes short break getaways, family sightseeing tours, adventure holidays, eco and wild life packages, special interest experiences, honeymoon-romantic escapades, and more.

 

Escorted group departures for 2012 included: Europe, USA-Canada, Australia-New Zealand, Asia, Africa and the Middle East. New destinations introduced were Russia, Oman, Vietnam and Cambodia. The array of customised holidays showcased diverse options of seat-incoach holidays, rail tours, van tours, cruises and self-drive vacations.

 

The Company introduced new experiences in 2012:

 

·         Regional Tours were launched to target the emerging Tier II and III markets- specialised Marathi (Vishwa Parikrama), Hindi (Satrangi), Kannada, Gujarati and Tamil group tours with regional language-speaking tour managers and the comfort of home style meals.

 

·         Holiday Supermarket – The Company was the first to launch Summer 2013 group tours as early as October 2012, via a unique concept of “Holiday Supermarket”.

 

·         Rock On Holidays- India’s first youth centric travel product range- was launched to tap the strong potential Youth market: a delightful diversity of youthful experiential itineraries at destinations handpicked to enthuse young travellers.

 

·         48H Holidays - For the growing breed of impatient last minute Indian travellers, the company launched an empowering consumer initiative “48H Holidays” (48 Hour Holidays), with a promise of delivering an international holiday in just 48 hours.

 

·         Travel and  Learn: This unique new product was launched to harness the growing potential of student travel - tours combining education and fun, challenge young minds and catering to not just students, but also faculty with novel ways of imparting knowledge.

 

·         Trade Fairs: This new business vertical was launched to focus on the business traveller, whether SME, Indian corporates or MNCs, attending Trade Fairs worldwide.

 

·         A pioneering initiative was commencement of DMC (Destination Management Company) Operations in Europe by the Outbound Business. Direct contracting with local hotels and ground suppliers will bring benefits of superior pricing and control over operations and service delivery.

 

 

VISA AND PASSPORT BUSINESS:

 

This four-year old vertical of the company with over 0.15 million transactions for the year is growing from strength to strength. Apart from catering to the Travel Businesses of the company, it has added direct external customers for their visa, passport and ancillary services [Attestations, Legalization, Apostille, Translation, Notarization of documents, Foreigners Regional Registration Office (FRRO) registration/ visa extension/ exit permit, procures People of Indian Origin (PIO) / Overseas Citizen of India (OCI) cards]. Additionally, The Company has tied up with attorneys to service the long-term immigration visas/ work permits required by corporates for their projects abroad to move their resources to these countries.

 

The content site developed by the business has now been packaged and is being promoted and sold as a reckoner to the travel industry and is also being shared with internal businesses for visa information. Informative and rich in content, it facilitates travelers who wish to apply for visas and provides detailed information to intermediary customers and agents. It also has an online tracker enabling tracking the documents through its various stages of processing.

 

TCI, a subsidiary, has also incorporated a new company, styled TC Visa Services (India) Limited, to handle the visa, passport and other allied services. It is expected to commence operations in the present year. They expect this to increase efficiency.

 

The business is poised for further growth in view of increase in Indians with high disposable incomes travelling overseas on holidays. The business continues to face challenges and risks in the form of biometrics processes being introduced by some of the Missions and the Passport offices which eliminate the use of intermediaries. ‘Visas on Arrival’ being granted to Indians in selective cases, pose the challenge of fewer visas being processed.

 

 

E-BUSINESS:

 

The online travel industry is continuing to boom. According to reports of 2011, the industry grew by 47% (y-o-y) in December 2011. Whilst there are no reports available for 2012 as yet, trade estimates peg the industry growth at 30% for the year ended December 2012. Whilst the flights market is still growing; a large part of the growth is coming from the hotels and holidays segment

 

This channel continues to be a focus area for the Company. The year 2012 saw several new developments on the website with the launch of new products (international hotel bookings, foreign exchange booking) and the launch of the new interface. The call center was also strengthened in 2012 and saw a marked growth in bookings. The Company also strengthened its position in the agents segment that uses the online booking portal to serve the customer better. The company also made a foray into the social media space in 2012 in order to connect and engage with its customers on Facebook and Twitter.

 

Continuous efforts are on to build this channel. Holidays and Forex would be the key focus area for online in 2013 along with a strategic focus on the mobile commerce.

 

 

CENTRE OF LEARNING:

 

In the context of high growth, increasing customer expectations and a highly competitive environment, talent management has become a critical challenge of the Tourism and Travel Industry. The company’s foray into Tourism Education with “Centre of Learning”- is hence another innovative and key initiative to develop talent for not merely the organization, but rather the Industry as a whole. Hence, the primary objective of Centre of Learning is to proactively facilitate talent management and to grow, harness and nurture the skill sets in the Tourism and Travel Industry. It is run by a group of dedicated, knowledgeable people headed by the Vice President and Head – Centre of Learning.

 

Centre of Learning serves as a guide and mentor to the travel industry via several forums, industry meets and associated education programs like: Certificate Course in World Tour Management, Domestic Certificate course in ‘My India My Way, IATA/ UFTAA – Foundation/ Consultant Course, Travel Professional Program, PGDM in International Business, MBA – Tourism (Distance Learning).

 

The Centre of Learning has been selected for another year in a row a 2013 South Asia Top Performing IATA Authorized Training Centre (ATC). In recognition of its role in developing the people for the tourism industry in India, by reaching out to the next generation of leaders, IATA strongly recognizes and supports COL’s efforts. The below criteria has been used to distinguish COL:

 

·         Number of students you trained in 2012

 

·         The students’ exam pass rate throughout 2012

 

The Centre of Learning has tied up with Pondicherry University to offer its MBA – Tourism (Distance Learning) at the Mumbai Centre. In doing so, the company has become the first and only non academic partnership with the Pondicherry University to offer the MBA distance learning courses.

Centre of Learning has been awarded destination trainings to travel agents pan India by Swiss and Egypt Tourism Boards.

 

 

FOREIGN EXCHANGE BUSINESS PERFORMANCE:

 

The year 2012 saw the overall volumes increase by 5.7% despite the uncertainty that surrounded the Rupee for most part of the year.

 

The year saw appreciable growth of our portfolio of retail products. The strong leisure travel trends for both group and individual travel business and the outreach program with channel partners helped grow the Holiday foreign exchange business by 22%. With change of visa norms in the UK, the student business was sluggish but with more students going to Australia and Canada things improved towards the end of the year. The ‘Maintenance of close relatives’ was another product which saw tremendous growth on account of channel activation and awareness creation through marketing, with volume growth upwards of 30%. Retail Encashments saw a moderate growth during the year.

 

Corporate remained cautious while spending on travel and foreign exchange. The company continued focus on acquisition of new clients and strived to provide un-paralleled customer service along with a suite of products, which led to a moderate increase of 9% in volumes.

 

The company extended its distribution reach from 174 locations in 77 cities last year to 215 locations in 90 cities. This is the largest network of branches among all Indian Foreign Exchange players and reflects the commitment of the company to be accessible to as many customers across the country.

 

The company further strengthened its Inward Remittance business both from a penetration perspective as well as from a business growth perspective. According to the latest issue of the World Bank’s ‘Migration and Development Brief’, released on 20th November, 2012, India is expected to have received USD 70 billion in the year 2012 and to have remained the top recipient of Inward remittances for the fifth consecutive year. The company has grown its inward remittance business at a faster clip than this growth in the overall inward remittance market and ended the year with over 16,800 agent locations across the country. The number of transactions grew at a CAGR of 30% over the last 3 years. With the rollout of the Money Gram Money Transfer service at over 1,000 branches of State Bank of India, the company expanded its network and added further impetus to the growth in the business. The company also enhanced productivity of network in key areas which will drive future growth in this business in the years to come.  The company launched its own Prepaid Travel Card in association with MasterCard and Access Prepaid Worldwide and with it became the first non bank institution to be permitted by RBI to do so. The Card known as “Borderless Prepaid” is one of its kind Multi Currency card with the capacity to hold 8 currencies in one single card along with a host of other benefits. The prepaid foreign exchange card market is worth USD 1.6 Billion. This product wills not only help the company attain the leadership position in this market but also to convert the currency/ traveller’s cheques preferring customers to carry prepaid cards, thereby enhancing the overall prepaid cards market.  In the year 2012, the company launched foreign exchange ordering services online at its website www.thomascook.in, thus becoming the first player in the market to do so. 

 

For the coming year, the company will continue its efforts to strengthen the retail business by providing innovative products, by differentiating itself through excellent customer service and by expanding its online and offline reach. The company is committed to engage with the discerning customer who wants his travel related needs to be fulfilled swiftly and without any hassles. To achieve this objective, the company will strengthen the online proposition along with a robust call centre. The company will also invest in marketing activities and reach out to its target customer base to inform them about new products, services and distribution channels. The company will focus on the offline distribution model as well, through network expansion and on-boarding of more channel partners.  The foreign exchange business reorganized itself in 2012 to make the structure more agile and concentrate on new areas of growth. The efforts to fortify the structure will continue in the coming year as will cost management through efficiency and productivity improvement leading to bottom-line growth.

 

The company also plans to invest in new technologies to keep pace with the changing needs of the customers and to ensure seamless delivery. A new system for foreign exchange business will be launched in the year 2013, which will lead to better response times, improved management reporting and reduction of effort for the employees.

 

Volatility in exchange rate, increasingly stringent compliance requirements, increasing competitive intensity, risk of obsolescence and adverse economic conditions are some key external factors that could impact the business adversely. However, the company is exploring every possible avenue to mitigate these risks.

 

 

FINANCIAL PERFORMANCE

 

The company has posted profit before tax of Rs. 737.900 millions (previous year Rs. 828.800 millions) and the profit after tax of Rs. 492.100 millions (previous year Rs. 559.100 millions). On a consolidated basis, the profit before tax stood at Rs. 770.800 millions (previous year Rs. 806.400 millions) and the profit after tax was Rs. 504.400 millions (previous year 562.400 millions).

 

 

INFORMATION TECHNOLOGY

 

There are four mega trends in the Information Technology (IT) world shaping the way information is getting generated and consumed today. These trends are (1) Mobility and Internet, (2) Social Media, (3) Cloud Computing and (4) Consumerization of IT. The company continues to explore the impact of these mega trends and is working to deploy innovative IT application around these mega – trends.

 

The company also continues to invest in its IT infrastructure to support various business applications and has made use of various networking service providers like Airtel – Bharti, Tata, BSNL etc. for its communication needs. The internet is also used to connect remote users to our business applications with necessary security. The relevance of managing online reputation has also gained immense significance in today’s world. The company has already established its presence on popular social media platforms like Facebook and Twitter to ‘listen’ to opinions expressed by various consumers about the company and channel it to the Customer Relationship Management Teams.

 

As the IT systems and related processes get embedded into the ways of working for the organization, there is continuous focus on IT security and a reliable disaster management process to ensure that all critical systems are always available. These policies are periodically reviewed and tested for efficiency and adequacy. Based on the current state assessments, appropriate changes to the information security policies and practices are being considered to protect the company’s information assets.

 

The company is also partnering with leading IT vendors and service providers to build innovative applications that exploit the nexus of mobility, internet, cloud and consumer experience. These will be deployed to solve complex business problems in the coming years. Information Systems Security Committee (ISSC): The internal information security is governed by the Information System Security Policy (ISSP). As noted, the policy is implemented and monitored by the ISSC. The Committee consists of members from the Business Process Improvement and  Audit department and the Human Resources Department. Member from the Information Technology (IT) department acts as Rapporteur.

 

The Committee meets quarterly before each of the Risk Committee Meetings. It also meets when significant changes take place in the Information Systems and/or Technology that would affect the security and control perspective favourably/ adversely and on any significant breaches of the security/ security policy. This Committee has overall responsibility for all areas concerning IT security.

 

 

UNAUDITED FINANCIAL RESULTS FOR THE QUARTER AND HALF YEAR ENDED 30TH JUNE, 2013

 

(Rs. in Millions)

PART 1

 

 

 

 

Particulars

Quarter ended 30th June 2013 (Unaudited)

Quarter ended

31st March 2013

(Unaudited)

Half year ended

30th June 2013

(Unaudited)

1 Income from Operations

 

 

 

(a) Financial and Travel and Related Services

1239.570

654.150

1893.720

(b) Human Resource Services

-

-

-

(c) Other Operating income

56.710

36.080

92.790

Total income from operations (Net) (a+b+c)

1296.280

690.230

1986.510

2 Total Expenditure

 

 

 

(a) Employee Cost

424.410

303.970

728.380

(b) Advertisement Cost

15.500

74.750

90.250

(c) Depreciation/Amortisation

27.640

27.290

54.930

(d) Other Expenditure

256.920

248.160

505.080

(e) Total (a + b + c + d)

724.470

654.170

1378.640

3 Profit / (Loss) from operations before other income, finance costs and exceptional items (1 - 2)

571.810

36.060

607.870

4 Other Income

14.390

20.840

35.230

5 Profit / (Loss) from ordinary activities before finance costs and exceptional items (3 + 4)

586.200

56.900

643.100

6 Interest and Finance expenses

89.110

68.330

157.440

7 Profit / (Loss) from ordinary activities after

finance costs but before exceptional items (5 - 6)

497.090

(11.430)

485.660

8 Exceptional Items

-

-

-

9 Profit / (Loss) from ordinary activities before tax (7 + 8)

497.090

(11.430)

485.660

10 Tax Expense

172.380

(3.830)

168.550

11 Net Profit / (Loss) from ordinary activities

after tax ( 9 - 10 )

324.710

(7.600)

317.110

12 Extraordinary items (net of tax expense)

-

-

-

13 Net Profit / (Loss) for the period ( 11 - 12 )

324.710

(7.600)

317.110

14 Share of Profit / (loss) of associates

-

-

-

15 Minority interest

-

-

-

16 Net Profit / (Loss) after taxes, minority interest and share of profit / (loss) of associates (13 + 14 + 15)

324.710

(7.600)

317.110

17 Paid-up Equity Share Capital (Face Value of Re. 1 per Share)

247.540

213.160

247.540

18 Reserves Excluding Revaluation Reserve

-

-

-

19 Earnings Per Share (EPS) (Not Annualised)

(a)        Basic EPS (Rs.)

(b)        Diluted EPS (Rs.)

 

1.45

1.41

 

(0.04)

(0.03)

 

1.42

1.38

20 Interest Coverage Ratio

26.41

NA

28.98

21 Debt Service Coverage Ratio

26.41

NA

28.98

 

 

PART II

 

A PARTICULARS OF SHAREHOLDING

 

Particulars

Quarter ended 30th June 2013 (Unaudited)

Quarter ended 31st March 2013 (Unaudited)

Half year ended 30th June 2013 (Unaudited)

1 Public Shareholding

-           Number of Shares

-           Percentage of Shareholding

 

61884575

25.0%

 

27504969

12.9%

 

61884575

25.0%

2 Promoter and Promoter Group Shareholding (a) Pledged/Encumbered

-           Number of Shares

-           % to the total shareholding of promoter and promoter group

-           % to the total share capital of the Company

 

 

--

--

 

--

 

 

--

--

 

--

 

 

--

--

 

--

(b) Non-encumbered

-           Number of Shares

-           % to the total shareholding of promoter and promoter group

-           % to the total share capital of the Company

 

185653725 100.0%

 

75.0%

 

185653725 100.0%

 

87.1%

 

185653725 100.0%

 

75.0%

 

 

Particulars

 

Quarter ended

30th June 2013

B   INVESTOR COMPLAINTS

Pending at the beginning of the quarter

Received during the quarter

Disposed of during the quarter

Remaining unresolved at the end of the quarter

Nil

Nil

 

Notes:

 

1.       The results for the Quarter and Half year ended 30th June 2013 have been reviewed by the Audit Committee in its meeting held on 30th July, 2013 and were approved by the Board of Directors in its meeting of date.

2.       The standalone results for the quarter and half year ended 30th June, 2013 have been subjected to limited review by the statutory auditors in compliance with Clause 41 of the listing agreement with the Stock Exchanges.

3.       The Company issued and allotted 34.380 Millions equity shares for cash at a price of Rs 53.50 per equity share (including share premium of Rs 52.50 per equity share) aggregating to Rs 1839.309 Millions by way of an Institutional Placement Programme (IPP), on 7th May, 2013, under Chapter VIII-A of the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended, with the conditions prescribed by SEBI, vide its letters dated 8th March, 2013 and 15th April, 2013. Upon issue of equity shares under the IPP on 7th May, 2013, the promoter, Fairbridge Capital (Mauritius) Limited's shareholding in Thomas Cook (India) Limited has reduced from 87.1% to 75% in line with Clause 40A (ii)(d) of the Equity Listing Agreement.

4.       Out of the proceeds of Rs 1839.309 Millions from the aforementioned issue of shares under the IPP, Rs. 1566.956 Millions was used to part finance the acquisition of 74.85 % interest in IKYA Human Capital Solutions Private Limited (IKYA) by acquiring equity shares and mandatorily convertible preference shares (representing up to 74.85% of the share capital on a fully diluted basis) pursuant to the Share Purchase Agreement dated 5th February, 2013 Rs. 60.179 Millions was used to meet the issue related expenses and the balance amount was used to meet the working capital requirements of the company.

5.       The consolidated unaudited results for the quarter and half year ended 30th June 2013 include the consolidated unaudited results of IKYA for the period 14th May 2013 to 30th June 2013 and consequently the same are not comparable with the consolidated results of the corresponding previous periods.

6.       Consequent to the acquisition of IKYA, income from operations also includes IKYA's revenue from Human Resource Services.

7.       Previous period figures have been regrouped where necessary.

 

(Rs. in Millions)

Particulars

30th June 2013

(Unaudited)

EQUITY AND LIABILITIES

 

Shareholders' funds

(A)        Capital

(B)        Reserves And Surplus

 

253.450

5882.560

Share application money pending allotment

-

Minority Interest

-

Non -current liabilities

(A)        Long-term borrowings

(B)        Deferred Tax Liability ( Net)

(C)        Other long term liabilities

(D)        Long-term provisions

 

1016.350

47.000

241.170

 

Current liabilities

(A)        Short-term borrowings

(B)        Trade payables

(C)        Other current liabilities

(D)        Short-term provisions

 

464.690

1890.670

 1727.300

118.340

Total

11641.530

ASSETS

 

Non-current assets

(A)        Fixed assets

(B)        Goodwill on consolidation

(C)        Non-current investments

(D)        Deferred tax assets (net)

(E)        Long-term loans and advances

(F)        Other non-current assets

 

665.330

--

4529.330

--

439.450

186.160

Current assets

(A)        Current investments

(B)        Inventories

(C)        Trade receivables

(D)        Cash and Bank

(E)        Short-term loans and advances

(F)        Other current assets

 

200.000

--

2549.540

1733.590

1097.070

241.060

Total

11641.530

 

BUSINESSWISE UNAUDITED FINANCIAL RESULTS FOR THE QUARTER & HALF YEAR ENDED 30TH JUNE, 2013

(Rs. in Millions)

 

Quarter ended 30th June 2013 (Unaudited)

Quarter ended 31st March 2013 (Unaudited)

Half year ended 30th June 2013 (Unaudited)

1 Segment Revenue

 

 

 

(a) Financial Services

96.330

77.410

173.740

(b) Travel and Related Services

1199.950

612.820

1812.770

(c) Human Resource Services

-

-

-

Net Revenue from Operations

1296.280

690.230

1986.510

2 Segment Results

 

 

 

Profit before Taxation and Interest

 

 

 

(a) Financial Services

53.620

41.320

94.940

(b) Travel and Related Services

670.990

112.600

783.590

(c) Human Resource Services

-

-

-

Total

724.610

153.920

878.530

Less: Interest and Finance expenses

89.110

68.330

157.440

Common Expenditure

138.410

97.020

235.430

Profit / (Loss) from ordinary activities before tax

497.090

(11.430)

485.660

3 Capital Employed

 

 

 

(a) Financial Services

1314.070

1432.510

1314.060

(b) Travel and Related Services

2259.890

2347.600

2259.890

(c) Human Resource Services

1624.700

-

1624.700

Sub Total

5198.660

3780.110

5198.650

Add: Common Capital Employed

937.350

197.810

937.360

Total

6136.010

3977.920

6136.010

 

 

CONTINGENT LIABILITIES:

 

Particulars

31.12.2012

(Rs. In Millions)

31.12.2011

(Rs. In Millions)

(i) Claims against the Company not acknowledged as debts:

 

 

- Demand from Bombay Electricity Supply and Transport (BEST) for Electricity charges

1.961

1.961

- Revocation of Bank Guarantee given to Airports Authority of India

0.000

5.387

- Disputed claims made by clients

2.634

0.000

(ii) Disputed Income Tax demands

47.098

20.556

(iii) Disputed Service Tax demands

2055.699

1288.637

(iv) Disputed Demand for increase in rent raised by Brihanmumbai Municipal Corporation

49.615

45.481

 

Note:

Future cash outflows in respect of (i) to (iv) above are determinable only on receipt of judgments/decisions pending with various forums/ authorities.

 


FIXED ASSETS:

 

Tangible Assets

·         Office Building

Leasehold Improvements

Furniture and Fixtures

Computers

Office Equipment

Vehicles

Computers

Vehicles

 

Intangible Assets

·         Goodwill

Software

 

 

PRESS RELEASES

 

THOMAS COOK INDIA COMMENCES FOREIGN EXCHANGE SERVICES FROM THIRUVANANTHAPURAM INTERNATIONAL AIRPORT

 

Mumbai, December 31, 2012: Thomas Cook (India) Limited, India’s largest integrated travel and travel related financial services company, launched two Foreign Exchange Counters at Thiruvananthapuram International Airport, Kerala, today. The dedicated Foreign Exchange counters, located at both the Departure and Arrival Terminals, will offer passengers a range of foreign exchange services, like buying and selling currency and travellers cheques and prepaid cards while travelling to and from the country. The Foreign Exchange operations was inaugurated by Mr. V.N Chandran, Director –Thiruvananthapuram International Airport.

 

With the opening of the new airport counters at Thiruvananthapuram International Airport, Thomas Cook India now offers its customers access to 11 dedicated Foreign Exchange outlets across the state of Kerala, including Thiruvananthapuram (M.G. Road, S L Theatre & Manacaud), Kollam, Kottayam, Kochi (M.G. Road, Kochi International Airport), Thrissur, Calicut and Kannur. Thomas Cook (India) Limited is now operational at 23 airport counters across Mumbai, Delhi, Bengaluru, Kochi, Chennai, and now in Thiruvananthapuram.

 

Mr. Madhavan Menon, Managing Director, Thomas Cook (India) Limited said, “Thiruvananthapuram plays a significant role in our “gateway strategy“ at Thomas Cook India, and I am delighted with the inauguration of our Foreign Exchange counters- at both the departure and arrival terminals.

 

He added: Thiruvananthapuram International Airport is at once a key commercial hub and a prominent tourist gateway for Kerala. Our outlets at Thiruvananthapuram International Airport will bring to the diversity of our customers (foreign nationals and NRIs, as also our outbound and returning Indian travellers) not just the reliability of Brand Thomas Cook but also convenience and access at both departure and arrival points of a gateway location.”

 

About Thomas Cook (India) Limited:

Thomas Cook is the largest integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Insurance, Visa & Passport services and E-Business. The Company set up its first office in India in 1881, and has been providing world-class travel service for 132 years. Thomas Cook’s pioneering heritage as inventor of the world’s first package holiday (1841) was followed by a number of innovations and marketing initiatives that we take for granted today, such as the pre-paid hotel coupon (in 1868), holiday brochures (1858) and travellers cheques (1874).

 

TCIL’s footprint currently extends to over 253 locations (including 23 airport counters) in 102 cities across India, Mauritius & Sri Lanka and is supported by a strong partner network of 124 Gold Circle Partners and 169 Preferred Sales Agents in over 100 cities pan India.

 

The Brand Trust Report™, India study 2012, has ranked Thomas Cook (India) Limited as The most Trusted Brand in Travel Services. Thomas Cook India has also been honoured with the prestigious “Favourite Specialist Tour Operator" award at the Condé Nast Traveller Readers' Travel Awards 2011 & 2012 and was conferred with the CNBC AWAAZ - “ Best company providing foreign exchange” in India for the third year in a row. In addition, Thomas Cook (India) Limited has been awarded the ‘Most Trusted Tour Operator Brand’ by the Times Travel Honours 2011 and also recognized as a “Superbrand” 2011-2012 by consumers for excellence in travel services. TCIL was awarded the prestigious National Tourism Award (2010-2011) for ‘Outstanding Performance’ as an ‘Inbound Tour Operator’ in Category I, third position.

 

About Fairfax Financial Holdings Limited:

 

Fairfax Financial Holdings is a Toronto-based financial services holding company with a global presence in insurance and reinsurance and a portfolio of assets in excess of $30 billion invested worldwide. The Company, founded in 1985 by the present Chairman and Chief Executive Officer, Prem Watsa, has over the past 25 years, demonstrated a strong financial track record to achieve an annual appreciation in Book Value per Share of 24.7% annually.

 

Fairfax has almost 20 general insurance subsidiaries and joint ventures globally, including ICICI Lombard (India). The portfolio also includes several market leading insurance companies such as Odyssey Re (USA), Crum & Forster (USA), First Capital (Singapore), Fairfax Brasil (Brazil), Gulf Insurance (Kuwait). Fairfax is engaged in long term investments from its own resources, with a focus to delivering long term capital appreciation through a flexible and value oriented approach.

 

 

THOMAS COOK (INDIA) LIMITED LAUNCHES APP FOR WINDOWS 8 USERS

 

Only app offering both travel and foreign exchange

 

Mumbal, December 20, 2012: Thomas Cook (India) Limited, India's largest integrated travel and travel related financial services company, launched the thomascook.in App for Windows 8, a unique customer empowering app offering a host of travel and foreign exchange services on the go. This app is available free of cost and can be downloaded from the Windows Store.

 

Thomas Cook India was the first company to offer foreign exchange via its Windows 8 app and is today the only Travel Company to offer both Forex and Travel on the new Windows 8 platform.

With dynamic Foreign Exchange rates (for 26 global currencies) powering its simple and convenient ordering mechanism, thomascook.in is both a handy guide and an effective transactive tool for holiday makers, the business traveler and students.

 

Thomas Cook India's internal research has reiterated that the evolving Indian traveler is constantly on the look-out for new destinations and engaging travel experiences. Its Windows 8 app hence provides invaluable support with weekly destination features, holiday deals & a delightful diversity of packages-both domestic and international.

 

Commenting on the launch of this new app, Mr. Madhavan Menon, Managing Director, Thomas Cook (India) Limited said, "Indian travelers are researching and booking online like never before. Thomas Cook's pioneering heritage as the inventor of the world's first package holiday and travelers' cheques continues unabated, and keeping up with today's tech savvy customer, is increasingly driven by technology This innovative, customer^empowering Windows 8 thomascook.in app with its unique interface, provides our customers with yet another way to explore and order their holidays and forex online and on the move delivering a smooth & enriching travel experience".

 

Speaking of the app, Amrlsh Goyal, Director - Windows Business Group, Microsoft Corporation India Private Limited said, "thomascook.in on Windows 8 is exactly what the OS is all about - providing the consumers with access and convenience on the go. This app will provide first class travel and foreign exchange services to Windows 8 users with features on weekly destinations, an array of domestic and international holiday packages and a lot more. We are very excited about this unique addition to the steadily growing Windows Store which has an array of some amazing apps.

 

The Win 8 Forex Store App can be used to plan and buy domestic and international holidays with attractive offers. Moreover, one can also see forex rates, buy forex, send/receive money, and a lot more.

 

 

THOMAS COOK (INDIA) LIMITED HONOURED WITH ‘SUPERBRAND 2011-12’

 

Travel Corporation (India) Limited wins at the National Tourism Awards

 

Mumbai, March 9, 2012: Superbrands is a global organisation dedicated to recognise, showcase and pay tribute to the best brands in each country. For the 4th edition of Consumer Superbrands, Thomas Cook (India) Limited has been accorded with the ‘Superbrand 2011-12’ status. Thomas Cook (India) Limited was selected by consumers and then by an independent Superbrands Council comprising eminent professionals from India’s corporate sector.

 

Superbrands is a concept that originated in the UK in 1993, to chronicle case studies of exceptional brands, to pay tribute to them and their brand guardians. It recognises the brand custodian’s persevering efforts to build brands that are strong on consumer perceptions, making them more resilient to fluctuating economic conditions. Participation in Superbrands is strictly by invitation and since its inception; 86 countries have already published 293 volumes featuring more than 12,500 case studies.

 

Travel Corporation (India) Limited (TCI), a 100% subsidiary of Thomas Cook (India) Limited was awarded the third position for ‘Outstanding Performance’ as an ‘Inbound Tour Operator Category-I’ by Smt. Pratibha Patil, Honorable President of India at the National Tourism Awards 2010-1011. The Ministry of Tourism along with the Government of India presents National Tourism Awards annually, to various segments of the travel, tourism and hospitality industry in recognition of their performance in their respective fields.

 

Commenting on this occasion, Mr. Madhavan Menon, Managing Director, Thomas Cook (India) Limited said, “It is indeed an honour for us to receive such high accolades from our customer, the industry and the government, and a delightful reiteration of our leadership position. Thomas Cook (India) Limited being accorded the status of a Superbrand and then TCI winning the National Tourism Award for inbound travel is a testament of both our commitment to our customers via our exceptional portfolio of products-services and unique travel experiences, as also our focus on service excellence.”

 

 

THOMAS COOK INDIA VOTED FAVOURITE "SPECIALIST TOUR OPERATOR" AT THE CONDE NAST TRAVELLER READERS1 TRAVEL AWARDS 2012, FOR THE SECOND CONSECUTIVE YEAR.

 

Mumbai, December 4, 2012: Thomas Cook (India) Limited, India's largest integrated travel and travel related financial services company, was chosen as the "Specialist Tour Operator" at the Cond6 Nast Traveller Readers' Travel Awards 2012, for the second consecutive year.

 

The Conde Nast Traveller Readers' Travel Awards, recognized internationally as a benchmark for excellence in travel and tourism, is widely acknowledged as the most prestigious awards in the travel industry. Its discerning and well travelled audience was asked to determine the finest that India has to offer, and Thomas Cook (India) Limited was voted number one, again.

 

The Favourite Tour Operator award is based on the following criteria:

 

First-hand knowledge of destination - Flexibility of arrangements • Level of expertise * Range of accommodation • Reliability * Service/staff * Value for money * Variety of destinations offered

 

Mr. Madhavan Menon, Managing Director, Thomas Cook (India) Limited said, "It is an honour to receive this prestigious award, and to be acknowledged by Conde Nast's highly discerning and sophisticated travelers, as the best Specialist Tour Operator in India. The award is recognition of our sustained endeavours through innovation in product development and excellence in service delivery."

 

He added, "At Thomas Cook India, our customer is always at the heart of every initiative, and our people strive relentlessly to ensure customer delight. Given that this was the only Tour Operator category, being voted numero-uno, and by Conde Nast's undoubtedly demanding audience, is high praise indeed for our exceptional people,"

 

"With a pioneering heritage as the inventor of the world's first package holiday (1841), we have consistently set benchmarks for the industry, and we welcome 2013 as an opportunity for us to further raise the bar."

 


 

CMT REPORT (Corruption, Money Laundering and  Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                  None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                          None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                          None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 


 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

 

FOREIGN EXCHANGE RATES

 

Currency

Unit

Indian Rupees

US Dollar

1

Rs. 61.69

UK Pound

1

Rs. 98.59

Euro

1

Rs. 83.67

 

 

INFORMATION DETAILS

 

Information Gathered by :

SVA

 

 

Report Prepared by :

ANK / BVA

 


 

SCORE and  RATING EXPLANATIONS

 

SCORE FACTORS

 

RANGE

POINTS

HISTORY

1~10

8

PAID-UP CAPITAL

1~10

7

OPERATING SCALE

1~10

7

FINANCIAL CONDITION

 

 

--BUSINESS SCALE

1~10

8

--PROFITABILIRY

1~10

6

--LIQUIDITY

1~10

8

--LEVERAGE

1~10

7

--RESERVES

1~10

7

--CREDIT LINES

1~10

7

--MARGINS

-5~5

--

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

YES

--LITIGATION

YES/NO

YES

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

NO

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

YES

--OTHER MERIT FACTORS

YES/NO

YES

DEFAULTER

 

 

--RBI

YES/NO

NO

--EPF

YES/NO

NO

TOTAL

 

65

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors and their relative weights (as indicated through %) are as follows:

 

Financial condition (40%)            Ownership background (20%)                 Payment record (10%)

Credit history (10%)                    Market trend (10%)                                Operational size (10%)

 


 

RATING EXPLANATIONS

 

 

RATING

STATUS

 

 

PROPOSED CREDIT LINE

>86

Aaa

Possesses an extremely sound financial base with the strongest capability for timely payment of interest and principal sums

 

Unlimited

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

 

Large

56-70

A

Financial and  operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

 

Fairly Large

41-55

Ba

Overall operation is considered normal. Capable to meet normal commitments.

 

Satisfactory

26-40

B

Capability to overcome financial difficulties seems comparatively below average.

 

Small

11-25

Ca

Adverse factors are apparent. Repayment of interest and principal sums in default or expected to be in default upon maturity

 

Limited with full security

<10

C

Absolute credit risk exists. Caution needed to be exercised

 

 

Credit not recommended

--

NB

                                       New Business

 

--

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.