MIRA INFORM REPORT

 

 

Report Date :

01.03.2014

 

IDENTIFICATION DETAILS

 

Name :

CHEVROLET SALES INDIA PRIVATE LIMITED (w.e.f. 31.03.2009)

 

 

Formerly Known As :

GENERAL MOTORS (INDIA) MARKETING PRIVATE LIMITED

 

 

Registered Office :

Block-B, Chandrapura Industrial Estate, District Panchmahals, Halol – 389 351, Gujarat

 

 

Country :

India

 

 

Financials (as on) :

31.03.2013

 

 

Date of Incorporation :

20.06.2008

 

 

Com. Reg. No.:

04-054265

 

 

Capital Investment / Paid-up Capital :

Rs.267.000 Millions

 

 

CIN No.:

[Company Identification No.]

U34102GJ2008PTC054265

 

 

PAN No.:

[Permanent Account No.]

AADCG2067M

 

 

Legal Form :

Private Limited Liability Company

 

 

Line of Business :

Purchaser and Seller of Motor Vehicles and Spare Parts ("Automobiles").

 

 

No. of Employees :

Not Divulged

 

 

RATING & COMMENTS

 

MIRA’s Rating :

B (32)

 

RATING

STATUS

PROPOSED CREDIT LINE

26-40

B

Capability to overcome financial difficulties seems comparatively below average.

Small

 

Maximum Credit Limit :

USD 1000000

 

 

Status :

Moderate

 

 

Payment Behaviour :

Slow but correct

 

 

Litigation :

Clear

 

 

Comments :

Subject is an established company having moderate track record.

 

Company has incurred huge loss from its operation in the year 2013. External borrowing of the company appears to be huge.

 

However, trade relations are fair. Business is active. Payments terms are slow but correct.

 

The company can be considered for business dealings with some caution.

 

NOTES :

Any query related to this report can be made on e-mail : infodept@mirainform.com while quoting report number, name and date.

 

 

ECGC Country Risk Classification List – December 1, 2013

 

Country Name

Previous Rating

(30.09.2013)

Current Rating

(01.12.2013)

India

A1

A1

 

Risk Category

ECGC Classification

Insignificant

 

A1

Low

 

A2

Moderate

 

B1

High

 

B2

Very High

 

C1

Restricted

 

C2

Off-credit

 

D

 

 

INDIAN ECONOMIC OVERVIEW

 

The worst is over for India’s economy with gross domestic product likely to expand 5 %to 5.5 % this year and more than 6 % in 2015, according to Moody’s Analytics. Concerns over the rupee and current account deficit are under control, said the agency. Ratings firm Crisil has forecast 6 % growth for 2014/15 up from the estimated 4.8 % for 2013/14.  Total economic growth, infrastructure bottlenecks and lack of transparency and consistency in foreign direct investment policies seem to have taken a toll on India’s attractiveness as an investment destination, says an Ernst & Young survey.  Projects with FDI component fell 16.4 % across the globe in 2012 from the previous year.  The drop in India was steeper at 21 %. State run carrier Air India is doling out free tickets to its 24000 employees, even as it expects to incur a loss of Rs 39000 mn this financial year and has a debt of Rs 350000 mn. 550000 number of jobs generated across India in 2013, a fall of 0.4 % as compared to with a year earlier. The National  Capital Region has a one-fourth share in total jobs created, according to a study by industry lobby group Assochem, Banks, real estate, automobile and telecommunications sectors are showing a rise of job creation. $ 805 mn investments by venture capital firms in India during 2013, registering a drop of about 18 % over the previous year. The Information Technology and IT-Enabled  Services Industry retained its status as the favourable venture capital investors in 2013. Pakistan has temporarily banned gold imports for the second time in six months, as it tries to stem smuggling into India. India’s import duty on gold is 10 % and curbs on purchases have dried up legal imports into what used to be the world’s biggest bullion buyers. The World Gold Council puts the amount smuggled into India at upto 200 tonnes in 2013. The Reserve Bank of India has proposed that unclaimed bank deposits estimated to be about Rs 35000 mn be used for education and awareness among depositors.  According to the plan, deposits that have not been claimed for at least 10 years will be transferred to the scheme.

 

 

RBI DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available RBI Defaulters’ list.

 

 

EPF (Employee Provident Fund) DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available EPF (Employee Provident Fund) Defaulters’ list as of 31-03-2012.

 

 

INFORMATION DENIED BY

 

Name :

Mrs. Shweta Jain

Designation :

Finance Manager

Contact No.:

91-124-3080132

Board Line No:

91-124-3080000

Date :

25.02.2014

 

 

LOCATIONS

 

Registered Office / Factory 1 :

Block-B, Chandrapura Industrial Estate, District Panchmahals, Halol – 389 351, Gujarat, India

Tel. No.:

91-2676-221000

Fax No.:

91-2676-220666

E-Mail :

anil.dulani@gm.com

rohit.bhattad@gm.com

salil@duaassociates.com

Website :

http://www.chevrolet.co.in

 

 

Corporate Office/ Marketing Office :

1st Floor, Plot No.15, Sector - 32, Gurgaon – 122 001, Haryana, India

Tel. No.:

91-124-3080000/ 4213333

Fax No.:

91-124-4213334

E-Mail :

gmi.cac@gm.com

 

 

Factory 2 :

Plot No: A-16 MIDC Phase:II Extension, Near Talegaon Floriculture Park, Talegaon-Navlakh-Umbhre Village Road, Tehsil-Maval, Pune 410507, Maharashtra India.

Tel. No.:

91-21-14663939

 

 

Factory 3 :

Units 4-8, 3rd Floor, Creator Building, International Tech Park, White Field Road, Bangalore-560066, Karnataka, India

Tel. No.:

91-80-51184201

 

 

DIRECTORS

 

As on 30.09.2013

 

Name :

Mr. Abhinav Kumar Singh

Designation :

Director

Address :

Tower 19, Close South City, Nirvana Country, Gurgaon – 122 018, Haryana, India

Date of Birth/Age :

12.02.1979

Date of Appointment :

05.09.2012

DIN No.:

06360687

 

 

Name :

Mr Vikas Jain

Designation :

Director

Address :

D 603, Nagarjuna Appartments, Mayur Vihar 1, New Delhi – 110 096, Delhi, India

Date of Birth/Age :

08.12.1967

Date of Appointment :

05.09.2012

DIN No.:

05358524

 

 

KEY EXECUTIVES

 

Name :

Mr. Anil Kumar Dulani

Designation :

Secretary

Address :

House No.69, Sector 41, Gurgaon – 122 001, Haryana, India

Date of Birth/Age :

06.10.1969

Date of Appointment :

25.05.2009

PAN No.:

ACIPD6183B

 

 

Name :

Mrs. Shweta Jain

Designation :

Finance Manager

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

 

As on 30.09.2013

 

Names of Shareholders

 

 

No. of Shares

SAIC General Motors Investment Limited, Hong Kong

 

26696244

SAIC Motor HK Investment Limited, Hong Kong

 

1

General Motors (Hong Kong) Company Limited, Hong Kong

 

1

Total

 

26696246

 

 

Equity Share Break up (Percentage of Total Equity)

 

As on 30.09.2013

 

Category

Percentage

Bodies Corporate (not mentioned above)

100.00

Total

100.00

 

 

 

 

BUSINESS DETAILS

 

Line of Business :

Purchaser and Seller of Motor Vehicles and Spare Parts ("Automobiles").

 

 

Products :

Description of Product

ITC Code

Motor Cars and other Motor Vehicles For transport of persons(Exclusive Of 8702) Including Rcng Cars etc.

87032220

Other Parts & Accessories of Bodies(Including Cabs)

87082900

 

 

GENERAL INFORMATION

 

No. of Employees :

Not Divulged

 

 

Bankers :

Citibank, India

 

 

Facilities :

--

 

Banking Relations :

---

 

 

Auditors :

 

Name :

Deloitte Haskins and Sells

Chartered Accountants

Address :

7th Floor, Building 10, Tower-B, DLF Cyber City Complex, DLF City Phase-II, Gurgaon - 122 002, Haryana, India.

Tel. No.:

91-124-6792000

Fax No.:

91-124-6792012

PAN No. :

AABFD2095B

 

 

Holding Company :

·         SAIC General Motors Investment Limited (HKJV)

 

 

Ultimate Joint Venturer(Shareholders of HKJV) (with effect from February 1, 2010) :

·         General Motors Company

·         SAIC Motor Corporation Limited

 

 

Fellow subsidiaries/associates of General Motors Company and SAIC Motor Corporation Limited, where transactions exists :

·         General Motors Company(USA)

·         General Motors Overseas Distribution Corporation(USA)

·         General Motors India Private Limited

(CIN No:U34100GJ1994PTC021818)

·         General Motors do Brasil LTDA.

·         General Motors Powertrain (Thailand) Limited

·         General Motors Technical Centre India Private Limited

(CIN No:U74200KA2009PTC049932)

·         GM Korea Company

·         Adam Opel GmbH

·         General Motors Overseas Corporation(USA)

·         General Motors Thailand Limited

·         SAIC GM Wuling Automobile Limited

·         General Motors (China) Investment Company Limited

·         Shanghai General Motors Company Limited

·         GM Holden Limited (Australia)

 

 

CAPITAL STRUCTURE

 

As on 31.12.2013

 

Authorised Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

30000000

Equity Shares

Rs.10/- each

Rs.    300.000 Millions

 

 

 

 

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

26696246

Equity Shares

Rs.10/- each

Rs.   267.000 Millions

 

 

 

 

 

FINANCIAL DATA

[all figures are in Rupees Millions]

 

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

31.03.2013

31.03.2012

31.03.2011

 

 

 

 

I.              EQUITY AND LIABILITIES

 

 

 

(1)Shareholders' Funds

 

 

 

(a) Share Capital

267.000

267.000

267.000

(b) Reserves & Surplus

44.600

500.300

302.200

(c) Money received against share warrants

0.000

0.000

0.000

 

 

 

 

(2) Share Application money pending allotment

0.000

0.000

0.000

Total Shareholders’ Funds (1) + (2)

311.600

767.300

569.200

 

 

 

 

(3) Non-Current Liabilities

 

 

 

(a) long-term borrowings

0.000

0.000

0.000

(b) Deferred tax liabilities (Net)

35.100

102.100

256.500

(c) Other long term liabilities

140.200

256.100

289.300

(d) long-term provisions

 

 

 

Total Non-current Liabilities (3)

175.300

358.200

545.800

 

 

 

 

(4) Current Liabilities

 

 

 

(a) Short term borrowings

3,700.000

0.000

0.000

(b) Trade payables

2,055.400

1,810.600

3,678.500

(c) Other current liabilities

252.100

349.400

418.700

(d) Short-term provisions

516.000

533.600

242.300

Total Current Liabilities (4)

6523.500

2693.600

4339.500

 

 

 

 

TOTAL

7010.400

3819.100

5454.500

 

 

 

 

II.          ASSETS

 

 

 

(1) Non-current assets

 

 

 

(a) Fixed Assets

 

 

 

(i) Tangible assets

438.400

326.400

212.800

(ii) Intangible Assets

0.000

0.000

0.000

(iii) Capital work-in-progress

12.700

69.100

82.800

(iv) Intangible assets under development

0.000

0.000

0.000

(b) Non-current Investments

0.000

0.000

0.000

(c) Deferred tax assets (net)

0.000

8.800

7.800

(d)  Long-term Loan and Advances

6.700

7.000

6.500

(e) Other Non-current assets

0.000

0.200

0.200

Total Non-Current Assets

457.800

411.500

310.100

 

 

 

 

(2) Current assets

 

 

 

(a) Current investments

0.000

0.000

0.000

(b) Inventories

1,407.100

1,540.600

1,545.200

(c) Trade receivables

400.100

39.000

478.900

(d) Cash and cash equivalents

1,388.100

404.600

489.200

(e) Short-term loans and advances

3,356.700

1,422.900

2,624.000

(f) Other current assets

0.600

0.500

7.100

Total Current Assets

6552.600

3407.600

5144.400

 

 

 

 

TOTAL

7010.400

3819.100

5454.500

 

PROFIT & LOSS ACCOUNT

 

 

PARTICULARS

 

31.03.2013

31.03.2012

31.03.2011

 

SALES

 

 

 

 

 

Net Revenue from sale of products

48994.800

56317.900

50324.600

 

 

Other Income

NA

NA

NA

 

 

TOTAL                                    

NA

NA

NA

 

 

 

 

 

Less

EXPENSES

NA

NA

NA

 

 

 

 

 

 

PROFIT BEFORE TAX                          

NA

NA

NA

 

 

 

 

 

Less

TAX                                                                 

NA

NA

NA

 

 

 

 

 

 

PROFIT AFTER TAX                            

455.700

198.100

203.600

 

 

 

 

 

 

Earnings Per Share (Rs.10/- Each)

17.07

19.81

7.63

 

 

KEY RATIOS

 

PARTICULARS

 

 

31.03.2013

31.03.2012

31.03.2011

Debt Equity Ratio

(Total Debt/Networth)

 

11.87

0.00

0.00

 

 

 

 

 

Current Ratio

(Current Asset/Current Liability)

 

1.00

1.27

1.19

 

 

FINANCIAL ANALYSIS

[all figures are in Rupees Millions]

 

DEBT EQUITY RATIO

 

Particular

31.03.2011

31.03.2012

31.03.2013

 

(INR in Mlns.)

(INR in Mlns.)

(INR in Mlns.)

Share Capital

267.000

267.000

267.000

Reserves & Surplus

302.200

500.300

44.600

Net worth

569.200

767.300

311.600

 

 

 

 

long-term borrowings

0.000

0.000

0.000

Short term borrowings

0.000

0.000

3,700.00

Total borrowings

0.000

0.000

3,700.000

Debt/Equity ratio

0.000

0.000

11.874

 

 

 

YEAR-ON-YEAR GROWTH

 

Year on Year Growth

31.03.2011

31.03.2012

31.03.2013

 

(INR in Mlns)

(INR in Mlns)

(INR in Mlns)

Sales

50324.600

56317.900

48994.800

 

 

11.909

-13.003

 

 

 

NET PROFIT MARGIN

 

Net Profit Margin

31.03.2011

31.03.2012

31.03.2013

 

(INR in Mlns)

(INR in Mlns)

(INR in Mlns)

Sales

50324.600

56317.900

48994.800

Profit

203.600

198.100

455.700

 

0.40%

0.35%

0.93%

 

 

 

LOCAL AGENCY FURTHER INFORMATION

 

Sr. No.

Check List by Info Agents

Available in Report (Yes / No)

1]

Year of Establishment

Yes

2]

Locality of the firm

Yes

3]

Constitutions of the firm

Yes

4]

Premises details

No

5]

Type of Business

Yes

6]

Line of Business

Yes

7]

Promoter's background

Yes

8]

No. of employees

No

9]

Name of person contacted

Yes

10]

Designation of contact person

Yes

11]

Turnover of firm for last three years

Yes

12]

Profitability for last three years

Yes

13]

Reasons for variation <> 20%

----

14]

Estimation for coming financial year

Yes

15]

Capital in the business

Yes

16]

Details of sister concerns

Yes

17]

Major suppliers

No

18]

Major customers

No

19]

Payments terms

No

20]

Export / Import details (if applicable)

No

21]

Market information

------

22]

Litigations that the firm / promoter involved in

----

23]

Banking Details

Yes

24]

Banking facility details

No

25]

Conduct of the banking account

-----

26]

Buyer visit details

-----

27]

Financials, if provided

Yes

28]

Incorporation details, if applicable

Yes

29]

Last accounts filed at ROC

Yes

30]

Major Shareholders, if available

Yes

31]

Date of Birth of Proprietor/Partner/Director, if available

Yes

32]

PAN of Proprietor/Partner/Director, if available

No

33]

Voter ID No of Proprietor/Partner/Director, if available

No

34]

External Agency Rating, if available

No

 

 

UNSECURED LOANS

 

Particular

31.03.2013

(Rs. In millions)

31.03.2012

(Rs. In millions)

Working capital loan

 

 

Demand loans

3700.000

0.000

Total

3700.000

0.000

 

The Company has availed a working capital facility from Citibank India for an amount of up to INR equivalent to USD 90 Million .The said facility is backed by an unconditional irrevocable stand by letter of credit (SBLC) issued by CITI Bank Hong Kong Branch, and shall be valid till the SBLC is in force. The interest accrued but not due amounting to Rs. 0.300 Millions (Previous year Rs. Nil) on such borrowings is included in other current liabilities.

 

 

ACTIVITIES:

 

During the financial year 2012-2013, the passenger car market sales, recorded the sharpest drop in the last 12 years, and stood at 6.69%. Sales by the company in the same period declined by 19.5%, partially driven by the unavailability of Tavera during the first quarter of financial 2012-2013 and phasing out of aging UVA and Aveo brands from the growing Mini B2 and Small markets, respectively. However, towards the latter half of the financial year 2012-13, the company made two significant launches in the very same segments with Sail Hatch back and Sail Notch back. Both models were launched in petrol and diesel powertrain simultaneously, and they were well received by the customers, during the initial launch period.

 

During this financial year 2012-2013, CSIPL also strengthened its sales and service network by upgrading the existing facilities and creating new ones throughout the country, thereby significantly improving the company’s penetration in the upcountry areas. The company also started a massive drive towards improving the retail capability of its channel partners through focused efforts on key enablers like Exchange, Corporate, Fleet and Upcountry penetration. Major efforts have also been made towards improving human capital at the dealerships. With a refreshed and enhanced portfolio, the company is looking forward to make major gains in volume, and leverage the scale to bring down operating costs further.

 

During the year the company’s turnover was Rs. 48994.800 Million against Rs. 56317.900 Million for the previous year and Loss after Tax for the year stood at Rs.455.700 Million.

 

 

CONTINGENT LIABILITIES

 

Particular

31.03.2013

(Rs. In millions)

31.03.2012

(Rs. In millions)

(a) Claims against the Company not acknowledged as debts

 

 

Excise and service tax matters

67.500

0.000

Sales tax matters

20.600

0.000

Others

10.400

0.000

 

The above matters are subject to legal proceedings in the ordinary course of business. The legal proceedings when ultimately concluded will not, in the opinion of management, have a material effect on the results of operations or the financial position of the Company.

 

 

INDEX OF CHARGE:

 

No Charges Exist for Company

 

 

FIXED ASSETS:

 

·         Leasehold Improvements

·         Buildings – Non Factory

·         Plant and Machinery

·         Computers

·         Furniture and Fixtures

·         Vehicles

 

 


CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                              None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                          None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                          None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 


 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

 

FOREIGN EXCHANGE RATES

 

Currency

Unit

Indian Rupees

US Dollar

1

Rs.61.94

UK Pound

1

Rs.103.31

Euro

1

Rs.85.11

 

 

INFORMATION DETAILS

 

Information Gathered by :

HNA

 

 

Report Prepared by :

ART


 

SCORE & RATING EXPLANATIONS

 

SCORE FACTORS

 

RANGE

POINTS

HISTORY

1~10

4

PAID-UP CAPITAL

1~10

4

OPERATING SCALE

1~10

4

FINANCIAL CONDITION

 

 

--BUSINESS SCALE

1~10

4

--PROFITABILIRY

1~10

3

--LIQUIDITY

1~10

3

--LEVERAGE

1~10

4

--RESERVES

1~10

3

--CREDIT LINES

1~10

3

--MARGINS

-5~5

-

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

YES

--LITIGATION

YES/NO

NO

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

NO

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

NO

--OTHER MERIT FACTORS

YES/NO

YES

DEFAULTER

 

 

--RBI

YES/NO

NO

--EPF

YES/NO

NO

TOTAL

 

32

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors and their relative weights (as indicated through %) are as follows:

 

Financial condition (40%)            Ownership background (20%)                 Payment record (10%)

Credit history (10%)                    Market trend (10%)                                Operational size (10%)

 


 

RATING EXPLANATIONS

 

 

RATING

STATUS

 

 

PROPOSED CREDIT LINE

>86

Aaa

Possesses an extremely sound financial base with the strongest capability for timely payment of interest and principal sums

 

Unlimited

71-85

Aa

Possesses adequate working capital. No caution needed for credit transaction. It has above average (strong) capability for payment of interest and principal sums

 

Large

56-70

A

Financial & operational base are regarded healthy. General unfavourable factors will not cause fatal effect. Satisfactory capability for payment of interest and principal sums

 

Fairly Large

41-55

Ba

Overall operation is considered normal. Capable to meet normal commitments.

 

Satisfactory

26-40

B

Capability to overcome financial difficulties seems comparatively below average.

 

Small

11-25

Ca

Adverse factors are apparent. Repayment of interest and principal sums in default or expected to be in default upon maturity

 

Limited with full security

<10

C

Absolute credit risk exists. Caution needed to be exercised

 

 

Credit not recommended

NB

NEW BUSINESS

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.