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3decades

 

MIRA INFORM REPORT

 

 

Report No. :

491299

Report Date :

12.02.2018

 

 

 

IDENTIFICATION DETAILS

 

Name :

EDELWEISS TOKIO LIFE INSURANCE COMPANY LIMITED (w.e.f.08.01.2010)

 

 

Formerly Known As :

EDELWEISS TOKIO LIFE INSURANCE LIMITED (w. e. f. 22.12.2009)

 

EDELWEISS LIFE INSURANCE LIMITED

 

 

Registered Office :

Edelweiss House, Off C.S.T Road, Kalina, Mumbai – 400098, Maharashtra

Tel. No.:

91-22-40863577/ 40094400

 

 

Country :

India

 

 

Financials (as on) :

31.03.2017

 

 

Date of Incorporation :

25.11.2009

 

 

Com. Reg. No.:

11-197336

 

 

Capital Investment / Paid-up Capital :

INR 2615.922 Million

 

 

CIN No.:

[Company Identification No.]

U66010MH2009PLC197336

 

 

IEC No.:

Not Available (As informed by the management that firm does not have export and import)

 

 

GST No.:

Not Divulged

 

 

TAN No.:

[Tax Deduction & Collection Account No.]

Not Available 

 

 

PAN No.:

[Permanent Account No.]

AACCE2709H

 

 

Legal Form :

A Closely Held Public Limited Liability Company

 

 

Line of Business :

Subject is engaged in the business of Life Insurance. [Registered Activity]

 

 

No. of Employees :

2200 (Approximately)

 

 

RATING & COMMENTS

(Mira Inform has adopted New Rating mechanism w.e.f. 23rd January 2017)

 

MIRA’s Rating :

A+

 

Credit Rating

Explanation

Rating Comments

A+

Low Risk

Business dealings permissible with low risk of default

 

Status :

Good

 

 

Payment Behaviour :

Regular

 

 

Litigation :

Clear

 

 

Comments :

Subject is a subsidiary of “Eleweiss Finance Services Limited” with 51% stake and reset of the stake belongs to “Tokia Marine Holding Inc.” based in Japan.

 

It was incorporated in the year 2009 and engaged in business of life insurance.

 

As per financials of March 2017, the company has registered healthy growth in its revenue but has incurred losses.

 

Rating takes consideration the company’s satisfactory track record of business operations marked by healthy net worth base alone with estimated market position and good liquidity position.

 

Rating also takes into account the extensive experience of its promoters and strong financial and managerial support received from its holding entity.

 

However, rating strength is partially offset by increasing competition in insurance sector along with continuous losses incurred by the company.

 

Payments seems to be regular.

 

In view of aforesaid, the company can be considered for credit dealings at usual trade terms and conditions.

 

NOTES :

Any query related to this report can be made on e-mail : infodept@mirainform.com while quoting report number, name and date.

 

 

EXTERNAL AGENCY RATING

 

NOT AVAILABLE

 

 

RBI DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available RBI Defaulters’ list.

 

 

EPF (Employee Provident Fund) DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available EPF (Employee Provident Fund) Defaulters’ list as of 31-03-2016.

 

 

BIFR (Board for Industrial & Financial Reconstruction) LISTING STATUS

 

Subject’s name is not listed as a Sick Unit in the publicly available BIFR (Board for Industrial & Financial Reconstruction) list as of 12.02.2018.

 

IBBI (Insolvency and Bankruptcy Board of India) LISTING STATUS

 

Subject’s name is not listed in the publicly available IBBI (Insolvency and Bankruptcy Board of India) list as of report date.

 

 

INFORMATION DECLINED

 

MANAGEMENT NON-COOPERATIVE [TEL. NO.: 91-22-40863577]

 

LOCATIONS

 

Registered/ Sales Office :

Edelweiss House, Off C.S.T Road, Kalina, Mumbai – 400098, Maharashtra, India

Tel. No. :

91-22-40863577/ 40094400

Fax No. :

91-22-43428161

E-Mail :

cs@edelcap.com

direct.tax@edelcap.com

cs@edelweissfin.com

preeti.chhabria@edelweisstokio.in

case@edelweisstokio.in

edelweisstokio.secretarial@edelweisstokio.in

Website :

http://www.edelweisstokio.in

http://www.edelweissfin.com

 

 

Corporate Office:

3rd and 4th Floor, Tower 3, Wing ‘B’, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West),Mumbai – 400070, Maharashtra, India

Tel. No.:

91-22-40886015

Fax No.:

91-22-71004133

 

 

DIRECTORS

 

AS ON: 31.03.2017

 

Name :

Mr. Rashesh Chandrakant Shah

Designation :

Director

Address :

B233, 10th Floor, Kalpataru HorizonB, S K Ahire Marg, Worli, Mumbai 400018, Maharashtra, India

Date of Birth/Age :

30.09.1963

Date of Appointment :

25.11.2009

DIN No. :

00008322

 

 

Name :

Mr. Venkatchalam Arakoni Ramaswamy

Designation :

Director

Address :

142, Beach Apartment, 14th Floor, P. Balu Road, Prabhadevi, Mumbai 400025, Maharashtra, India

Date of Birth/Age :

12.08.1966

Date of Appointment :

25.11.2009

DIN No. :

00008509

 

Name :

Mr. Himanshu Nalin Kaji

Designation :

Director

Address :

C/7 Ishwar Niwas Sicka Nagar, V. P. Road, Mumbai-400004, Maharashtra, India

Date of Birth/Age :

24.08.1965

Date of Appointment :

15.05.2014

DIN No. :

00009438

 

 

Name :

Mr. Deepak Chandra Mittal

Designation :

Managing director

Address :

1103, Tower - B, Ashok Towers, Dr. SS Rao Road, Parel, Opposite Gandhi Hospital, Mumbai-400012, Maharashtra, India

Date of Birth/Age :

03.07.1973

Date of Appointment :

25.11.2009

DIN No. :

00010337

 

 

Name :

Mr. Vaidyanathan Panchapagesan

Designation :

Director

Address :

7AB, Kences Enclave, Block III, No.1, Ramakrishna Street, T Nagar, Chennai 600017, Tamilnadu, India

Date of Birth/Age :

29.10.1947

Date of Appointment :

01.11.2011

DIN No. :

00029503

 

 

Name :

Mr. Pudugramam Narayanaswamy Venkatachalam

Designation :

Additional director

Address :

Flat No.3C, Settlur Manor, No.2, Sivaswamy Street, Opposite Dr. Radhakrishnan Salai, Mylapore, Chennai-600004, Tamilnadu, India

Date of Appointment :

18.07.2014

DIN No. :

00499442

 

 

Name :

Mr. Navtej Singh Nandra

Designation :

Director

Address :

22 West 15 Street, #18A New York 10011 US

Date of Appointment :

08.02.2017

DIN No. :

02282617

 

 

Name :

Mr. Ian Brimecome

Designation :

Nominee director

Address :

The Matrix, Canehouse Lane, Rake, Liss Hampshire, 0, United Kingdom

Date of Appointment :

01.04.2015

DIN No. :

02992778

 

 

Name :

Mr. Trevor John Matthews

Designation :

Nominee Director

Address :

24 Plunkett Road Mosman, New South Wales, Australi Mosman 2088 Au

Date of Appointment :

08.08.2016

DIN No.:

07554808

 

 

Name :

Mr. Yasuyuki Masahiro Sekioka

Designation :

Nominee Director

Address :

BLK 27, Keppel Bay, #16-82 Reflections at Keppel Bay Singapore 098416 SG

Date of Appointment :

11.05.2017

DIN No. :

07800965

 

 

Name :

Mr. Kamala Kantharaj

Designation :

Additional Director

Address :

1202 Raheja Princess, S. K Bole Marg, Portugese Church To Siddhivinayak Road, Dadar West, Mumbai - 400028, Maharashtra, India

Date of Appointment :

01.11.2017

DIN No. :

07917801

 

 

Name :

Loo Chuan Tang

Designation :

Additional Director

Address :

3, Jalan Anak Bukit #06 - 07 Singapore 588998 SG

Date of Appointment :

01.11.2017

DIN No. :

07952948

 

 

KEY EXECUTIVES

 

Name :

Mr. Sarju Pravin Simaria

Designation :

Chief Financial Officer

Address :

Flat No-307, B- Wing, 3rd  Floor, Raj Classic, Panch Marg, Off Yari Road Versova, Andheri (West), Mumbai - 400061, Maharashtra, India

Date of Appointment :

15.05.2014

PAN No.:

AAWPS9499P

 

 

Name :

Mr. Tarun Khurana

Designation :

Company Secretary

Address :

201, 2nd Floor, Emp - 65, Emp, Thakur Vlg, Kandivali (East) Mumbai 400101, Maharashtra, India

Date of Appointment :

01.08.2017

PAN No.:

AELPK1484K

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

AS ON: 31.03.2017

 

Names of Shareholders

 

No. of Shares

 

Edelweiss Financial Services Limited, India

 

133412004

Mr. Rashesh Shah (Nominee of Edelweiss Financial Services Limited)

 

1

Venkat Ramaswamy

(Nominee of Edelweiss Financial Services Limited, India)

 

1

Vikas Khemani

(Nominee of Edelweiss Financial Services Limited, India)

 

1

Deepak Mittal

(Nominee of Edelweiss Financial Services Limited, India)

 

1

Tokio Marine and Nichido Fire Insurance Co. Limited, Tokyo

 

128180166

Himanshu Kaji

(Nominee of Edelweiss Financial Services Limited, India)

 

1

Sarju Simaria

(Nominee of Edelweiss Financial Services Limited, India)

 

1

Total

 

 

261592176

 

 

AS ON: 31.07.2017

 

Equity Share Breakup

Percentage of Holding

Category

 

Promoters (Body corporate)

100.00

 

 

Total

 

100.00

 

 

BUSINESS DETAILS

 

Line of Business :

Subject is engaged in the business of Life Insurance. [Registered Activity]

 

 

Products :

ITC Code No.

 

Product Descriptions

99713112

Life insurance services

 

 

Brand Names :

Not Available

 

 

Agencies Held :

Not Available

 

 

Exports :

Not Divulged

 

 

Imports :

Not Divulged

 

 

Terms :

 

Selling :

Not Divulged

 

 

Purchasing :

Not Divulged

 

 

PRODUCTION STATUS: (NOT AVAILABLE)

 

 

GENERAL INFORMATION

 

Suppliers :

Reference:

Not Divulged

Name of the Person (Designation):

--

Contact Number:

--

Since how long known:

--

Maximum limit dealt:

--

Experience:

--

Remark

--

 

 

Customers :

 

Reference:

Not Divulged

Name of the Person (Designation):

--

Contact Number:

--

Since how long known:

--

Maximum limit dealt:

--

Experience:

--

Remark

--

 

 

No. of Employees :

Information declined by the management 

 

 

Bankers :

·         Citibank

·         Yes Bank

·         Corporation Bank

·         Catholic Syrian Bank

·         ICICI Bank

 

 

 

Auditors 1:

 

Name :

V Sankar Aiyar and Company

Chartered Accountants

Address :

2C, Court Chambers, 35, New Marine Lines, Mumbai – 400020, Maharashtra, India

Income-tax PAN of auditor or auditor's firm :

AAAFV0781D

 

 

Auditors 2 :

 

Name :

K S Aiyar and Company

Chartered Accountants

Address :

F-7, Lakxmi Mills, Shakti Mills Lane, Off Dr. E Moses Road, Mahalakshmi, Mumbai – 400011, Maharashtra, India

Income-tax PAN of auditor or auditor's firm :

AAAFV0781D

 

 

Memberships :

Not Available

 

 

Collaborators :

Not Available

 

 

Holding Company :

Edelweiss Financial Services Limited

 

 

Joint Ventures Partner :

Tokio Marine Holdings Inc

 

 

Enterprise having significant influence:

Tokio Marine and Nichido Fire Insurance Company Limited

 

 

Fellow Subsidiaries :

·         Edelweiss Securities Limited

·         Edelweiss Commodities Services Limited

·         ECL Finance Limited

·         Edelweiss Broking Limited

·         Edelweiss Finance & Investments Limited

·         Edel Finance Company Limited

·         Edelweiss Retail Finance Limited

·         Edelweiss Asset Reconstruction Company Limited

·         Serenity Business Park Limited

·         Eternity Business Centre Limited

·         Edelcap Securities Limited

·         Edel Land Limited

·         Edelweiss Multi Strategy Fund Advisors LLP

·         Edelweiss Housing Finance Limited

·         Edelweiss Global Wealth Management Limited

 


 

CAPITAL STRUCTURE

 

AFTER 31.07.2017

 

Authorised Capital : INR 3250.000 Million

 

Issued, Subscribed & Paid-up Capital : INR 3126.209 Million

 

 

AS ON: 31.03.2017

 

Authorised Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

275000000

Equity Shares

INR 10/- each

INR 2750.000 Million

 

 

 

 

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

261592176

Equity Shares

INR 10/- each

INR 2615.922 Million

 

 

 

 

 

PATTERN OF SHAREHOLDING

 

Shareholder

Number of Shares

% of Holding

Promoters

 

 

Indian/Holding Company

133412010

51.00

Foreign

128180166

49.00

Others

--

--

TOTAL

261592176

100.00

 


 

FINANCIAL DATA

[all figures are in INR Million]

 

ABRIDGED BALANCE SHEET

 

SOURCES OF FUNDS

 

31.03.2017

31.03.2016

31.03.2015

 

 

 

 

SHAREHOLDERS FUNDS

 

 

 

Share Capital

2615.922

2615.922

1802.865

Reserves & Surplus

10658.765

10658.765

6197.116

Credit / (Debit) fair value change account (Net)

93.164

9.107

27.410

NETWORTH

13367.851

13283.794

8027.391

 

 

 

 

BORROWINGS

0.000

0.000

0.000

 

 

 

 

POLICYHOLDERS' FUNDS

 

 

 

Credit/(Debit) Fair Value Change Account (Net)

14.442

(2.784)

5.969

Policy Liabilities

7051..095

3790.193

1779.839

Insurance Reserves

0.000

0.000

0.000

Provision for Linked Liabilities

1923.461

1059.075

524.935

Add: Credit/ (Debit) Fair value change account

91.015

6.705

30.606

Total Provision For Linked Liabilities

2014.476

1065.780

555.541

TOTAL

9080.013

4853.189

2341.349

 

 

 

 

FUNDS FOR DISCONTINUED POLICIES

 

 

 

Discontinued on account of non-payment of premium

128.685

74.963

40.694

Others

0.000

0.000

0.000

Funds For Future Appropriations (Linked)

0.000

0.000

0.000

 

 

 

 

TOTAL

22576.549

18211.946

10409.434

 

 

 

 

APPLICATION OF FUNDS

 

 

 

 

 

 

 

Investments

 

 

 

Shareholders'

6137.745

8875.651

5078.679

Policyholders'

6592.697

3965.242

1858.744

Assets Held To Cover Linked Liabilities

2143.162

1140.742

596.235

Loans

5.996

3.664

0.590

 

 

 

 

Fixed Assets

659.002

190.380

146.332

 

 

 

 

CURRENT ASSETS, LOANS & ADVANCES

 

 

 

Cash & Bank Balances

1015.567

483.439

263.530

Advances and Other Assets

1491.808

1040.173

982.503

Total

2507.375
1523.612
1246.032

 

 
 
 

Less : CURRENT LIABILITIES & PROVISIONS

 
 
 

Current Liabilities

1253.432

1144.986

675.236

Provisions

264.203

232.256

184.044

Total Current Liabilities

1517.635
1377.242
859.280

Net Current Assets

989.740

146.370

386.752

 

 

 

 

MISCELLANEOUS EXPENSES

0.000

0.000

0.000

Debit Balance in Profit and Loss Account (Shareholders Account)

6048.207

3889.897

2342.102

Debit Balance in Revenue Account (Policyholders' Account)

0.000

0.000

0.000

 

 

 

 

TOTAL

22576.549

18211.946

10409.434

 

 

Revenue ACCOUNT

 

PARTICULARS

 

31.03.2017

31.03.2016

31.03.2015

Premium earned-net

 

 

 

Premium

4413.331

3100.660

1930.822

Reinsurance ceded

(154.412)

(98.853)

(65.076)

Reinsurance accepted

0.000

0.000

0.000

Total

4258.919

3001.807

1865.746

 

 

 

 

Income from Investments

 

 

 

Interest and Dividends Gross and Amortization (Net)

429.188

226.485

110.640

Profit on sale/ redemption of investments

322.609

108.231

92.380

(Loss on sale / redemption of investments)

(151.497)

(65.778)

(17.9860)

Transfer / Gain on revaluation / change in fair value

84.311

(23.901)

21.034

Total

684.611

245.037

206.068

 

 

 

 

Other Income

 

 

 

Contribution from Shareholders Account

2933.958

2126.681

1445.361

Other Income

2.212

0.564

0.376

Total

2936.170

2127.245

1445.737

 

 

 

 

Total [A]

7879.700

5374.089

3517.551

 

 

 

 

Commission

288.866

265.426

198.992

Operating Expenses related to insurance business

2886.259

2363.462

1845.757

Service tax expense on ULIP charges

10.545

4.826

0.000

Provision for Doubtful debts

1.119

1.882

0.703

Bad debts written off

0.000

0.000

0.000

Provision for Tax

0.000

0.000

0.000

Provisions (other than taxation)

 

 

 

- For dimension in the value of investments (Net)

0.000

0.000

0.000

- Others

0.000

0.000

0.000

Total [B]

3186.789

2635.596

2045.452

 

 

 

 

Benefits Paid (Net)

429.421

183.507

77.140

Interim Bonuses paid

0.170

0.124

0.076

Change in valuation of liability in respect of life policies

 

 

 

- Gross

4673.398

3008.397

160.948

- Amount ceded in Reinsurance

(410.078)

(453.535)

(210.065)

- Amount accepted in Reinsurance

0.000

0.000

0.000

Total [C]

4692.911

2738.493

1472.099

 

 

 

 

SURPLUS / DEFICIT [D] = [A – B - C]

0.000

0.000

0.000

 

 

PROFIT & LOSS ACCOUNT

 

 

PARTICULARS

 

31.03.2017

31.03.2016

31.03.2015

 

Income From Investments

 

 

 

 

(a) Interest and Dividends Gross, And Amortization (Net)

527.456

379.052

412.966

 

(b) Profit on sale/ redemption of investments

429.828

325768

409.220

 

(c) (Loss on sale/ redemption of investments)

(134.422)

(92.218)

(91.342)

 

(d) Transfer / Gain on revaluation / change in fair value

0.000

0.000

0.000

 

TOTAL

822.862

612.602

730.844

 

 

 

 

 

 

Other Income

0.000

14.117

35.267

 

 

 

 

 

 

TOTAL

822.862

626.719

766.111

 

 

 

 

 

Less

EXPENSES

 

 

 

 

Expenses other than those directly related to the insurance business

47.214

47.833

30.834

 

Bad debts written off

0.000

0.000

0.000

 

Provisions (Other than taxation)

0.000

0.000

0.000

 

(a) For diminution in the value of investments (net)

0.000

0.000

0.000

 

(b) Provision for doubtful debts

0.000

0.000

0.000

 

(c) Others

0.000

0.000

0.000

 

Contribution to the Policyholders' Account (Technical Account)

2933.958

2126.681

1445.361

 

TOTAL

2981.172

2174.514

1476.195

 

 

 

 

 

 

PROFIT BEFORE TAX

(2158.310)

(1547.795)

(710.084)

 

 

 

 

 

Less

TAX                                                                 

0.000

0.000

(0.052)

 

 

 

 

 

 

PROFIT AFTER TAX                            

(2158.310)

(1547.795)

(710.032)

 

 

 

 

 

 

APPROPRIATIONS

 

 

 

 

Balance at the beginning of the year

(3889.897)

(2342.102)

(1632.070)

 

 

 

 

 

 

Profit/(Loss) carried to the Balance Sheet

(6048.207)

(3889.897)

(2342.102)

 

 

 

 

 

 

Earnings Per Share (INR)

(8.25)

(8.01)

(3.94)

 

 

CURRENT MATURITIES OF LONG TERM DEBT DETAILS

 

PARTICULARS

 

31.03.2017

31.03.2016

31.03.2015

Current Maturities of Long term debt

NA

NA

NA

 

 

 

 

Cash generated from operations

NA

NA

NA

 

 

 

 

Net Cash flow from Operating Activities

764.818

761.993

(135.865)

 

 


 

FINANCIAL ANALYSIS

[all figures are in INR Million]

 

YEAR-ON-YEAR GROWTH

 

Year on Year Growth

31.03.2015

31.03.2016

31.03.2017

 

INR In Million

INR In Million

INR In Million

Income from Investments

730.844

612.602

822.862

 

 

-16.179

34.322

 

 

 

NET PROFIT MARGIN

 

Net Profit Margin

31.03.2015

31.03.2016

31.03.2017

 

INR In Million

INR In Million

INR In Million

Income from Investments

730.844

612.602

822.862

Profit/(Loss)

(710.032)

(1547.795)

(2158.310)

 

(97.15%)

(252.66%)

(262.29%)

 


LOCAL AGENCY FURTHER INFORMATION

 

Sr. No.

Check list by info agents

Available in Report

(Yes/No)

1

Year of establishment

Yes

2

Constitution of the entity -Incorporation details

Yes

3

Locality of the entity

Yes

4

Premises details

No

5

Buyer visit details

--

6

Contact numbers

Yes

7

Name of the person contacted

No

8

Designation of contact person

No

9

Promoter’s background

Yes

10

Date of Birth of Proprietor / Partners / Directors

Yes

11

Pan Card No. of Proprietor / Partners

No

12

Voter Id Card No. of Proprietor / Partners

No

13

Type of business

Yes

14

Line of Business

Yes

15

Export/import details (if applicable)

No

16

No. of employees

No

17

Details of sister concerns

Yes

18

Major suppliers

No

19

Major customers

No

20

Banking Details

Yes

21

Banking facility details

No

22

Conduct of the banking account

--

23

Financials, if provided

Yes

24

Capital in the business

Yes

25

Last accounts filed at ROC, if applicable

Yes

26

Turnover of firm for last three years

Yes

27

Reasons for variation <> 20%

--

28

Estimation for coming financial year

No

29

Profitability for last three years

Yes

30

Major shareholders, if available

Yes

31

External Agency Rating, if available

Yes

32

Litigations that the firm/promoter involved in

--

33

Market information

--

34

Payments terms

No

35

Negative Reporting by Auditors in the Annual Report

No

 

INDEX OF CHARGES: NO CHARGES EXISTS FOR COMPANY

 

BACKGROUND

 

The Company is a joint venture between Edelweiss Financial Services Limited and Tokio Marine Holding Inc., was incorporated on November 25, 2009 as a Company under the Companies Act, 2013 (‘the Act’). The Company obtained license (Registration No. 147 dated May 10, 2011) from the Insurance Regulatory and Development Authority of India (“IRDAI”) for carrying Life Insurance business. The license is in force as at March 31, 2017. The Company is in business of providing life insurance, pensions and health insurance to individuals and groups. The business is conducted in participating, non-participating and unit linked lines of businesses. The Company distributes these products through individual agents, corporate agents, banks, brokers, the Company website and through the Company’s direct sales channels.

 

 

PERFORMANCE REVIEW

 

They continue to scale up their business with focus on Customer Centricity at their core. During the year ended March 31, 2017, the Company earned the gross premium of INR 4410.000 million as compared to INR 3100.000 million in the previous year, reflecting a growth of 42%. They continue to expand their distribution footprint across the agency, partnership and direct channels. Their presence is spread across 91 branches (previous year 71) across 66 cities in India. The agency channel force has also scaled up with the total number of Personal Financial Advisors crossing 21,000 by the end of this financial year compared to around 15,000 during the previous year.

 

 

AWARDS & RECOGNITIONS

 

During the year, the Company was declared the ‘Best Life Insurer’ at the Outlook Money Awards 2016 held in January 2017. The award is the testimony of their customer centric approach and the best corporate governance practices adopted by the Company.

 

 

PRODUCTS

 

They have a bouquet of 32 products, comprising of 28 individual products (including two micro insurance products) and 4 group products and 15 riders, comprising of 8 individual riders and 7 group riders.

 

The products cater to the various financial needs of the policyholders’, viz. Wealth Accumulation, Education Funding, Income Replacement, Wealth Enhancement, Retirement Funding and Living with Impaired Health. The products are customer centric, simple to understand, and have competitive benefits to the policyholders. During the year, the Company launched the following two new products to cater to the insurance needs of the customers:

·         Edelweiss Tokio Life – TotalSecure+

 

·         Edelweiss Tokio Life – Wealth Ultima.

 

Further, the following existing products and riders were modified and launched during the year to meet the customers’ needs:

·         Edelweiss Tokio Life – Wealth Builder

·         Edelweiss Tokio Life – Waiver of Premium Rider

·         Edelweiss Tokio Life – Payor Waiver Benefit Rider.

 

They are the first insurance Company to receive the IRDAI approval to launch ‘POS - Saral Nivesh’, which is the first-ever POS product in the Indian Life Insurance Sector. The product would benefit the cutomers in many ways, as well as enable us to expand distribution footprint.

 

BUSINESS AND DISTRIBUTION CHANNELS

 

To meet customers’ expectations, the Company continues to focus on distribution, efficiency and training the advisors. Your Company distributes through various channels such as online and through bancassurance, corporate agents and brokers. The Company has engaged more than 21,000 Personal Finance Advisors (PFAs) who are trained to adopt the customer-centric need based sales model and recommend products only after understanding and analyzing Customer’s needs. The Company also focussed on improving the productivity of its agency force by using technology through mobile platforms. The Company had also taken other initiatives to enhance the brand awareness in the online space, as it continues to build its brand in the offline space

too, through brand campaigns.

 

 

INFORMATION TECHNOLOGY

 

The Company has always been at the forefront when it comes to the state-of-the-art technology. they see technology as an enabler for driving efficiency and growth, building robust risk management systems, delivering accurate and timely MIS as well as fostering greater customer connect.

 

Information Technology (IT) is the current thrust area in leveraging their capabilities for driving growth, improving productivity and enhancing customer experience. They are undertaking initiatives using cutting-edge technologies for internal as well as for customers’ and partners’ use. Their focus on mobility has led to an improved relationship with their customers. They will continue to focus on IT initiatives with greater rigor to encourage innovation to achieve customer-focused business objectives and drive future growth.

 

Keeping in mind the organizational guiding philosophy of process standardisation across touch points, Focus on delivering First Time Right (FTR) in all processes, maximum utilization of product platform and its configuration strength and standard user experience for customers irrespective of the channel, the Company implemented following major initiatives in FY 201617.

 

 

Digital Transformation Initiatives –

·         Revamped website launched with Customer Portal – ability to register requests, complaints, supported by chat facility.

·         5 self-service functionalities were added to the existing 15 in Q3, which increased the coverage of service requests to 51%.

·         Enabled e-KYC using Aadhar for online sales journey.

·         Enhanced suite of payment options by adding UPI as a payment option along with a host of e-wallets like Paytm, Jio etc. Also tied up with Paytm for payments through their website and app.

·         Project Vikram, a complete digital sales tool, deployed successfully, to complete Vijaypath, suggest products, prepare customized solution presentation, work out multiple scenarios on the go, complete application form and upload documents.

 

Digital Foundation Initiatives –

·         Revamp of Sales Portal

·         Revamp of Sales Illustration using ProductXpress tool to standardise the product specific rules across all touch points in sales process.

·         Automation of payment of incentives.

·         Revamp of MIS processing to ensure timely MIS distribution to management and other stakeholders.

·         Revamp of medical grids for channels, STP rules and Risk scores to increase the auto-underwriting share of policy issuance to 70%.

 

Infrastructure Initiatives –

·         Successfully rolled out disaster recovery for Investments, Finance and Mailing systems.

·         Implemented open source mailing solution (Zimbra) for specific users resulting into substantial cost savings.

·         Migration of Accounting system from Oracle to SQL resulting into increased efficiency.

 

BUSINESS TRANSFORMATION PROGRAMME –

 

The Business Transformation Programme of the Company, ‘Transcend’, is in a crucial stage of implementation, wherein all stakeholders are contributing their best to achieve the objectives of Customer Centricity, Sales Productivity, Operational Efficiency, Branch productivity and Full Time Executive (FTE) productivity through cutting edge technology platform.

 

 

 

CONTINGENT LIABILITIES:                            

 

Particulars

31.03.2017

(INR In Million)

31.03.2016

(INR In Million)

Statutory demands / liabilities in dispute, not provided for

75.232*

49.804*

Others (Claims against policies under litigation)

6.859

7.958

* The Company has received show cause-cum-demand notices relating to Service tax demand amounting to INR 75.232 million (Previous year INR 49.804 million) from the Service Tax Department, which is being contested.

 

 

FIXED ASSETS:

 

Tangible Assets

·         Land-Freehold

·         Leasehold Improvements

·         Furniture and Fittings

·         Information Technology Equipment’s

·         Vehicle

·         Office Equipment’s

·         Buildings

 

Intangible Assets

·         Goodwill

·         Computer Software

 

 


 

CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No records exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No records exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                           None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                        None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                        None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

 

FOREIGN EXCHANGE RATES

 

Currency

 

Unit

INR

US Dollar

1

INR 64.37

UK Pound

1

INR 89.71

Euro

1

INR 78.90

                                         

 

                                                                 INFORMATION DETAILS

 

Information Gathered by :

SAV

 

 

Analysis Done by :

VIK

 

 

Report Prepared by :

ARC

           

SCORE FACTORS

 

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

NO

--LITIGATION

YES/NO

NO

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

NO

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

NO

--OTHER MERIT FACTORS

YES/NO

YES

 

RATING EXPLANATIONS

 

Credit Rating

Explanation

Rating Comments

A++

Minimum Risk

Business dealings permissible with minimum risk of default

A+

Low Risk

Business dealings permissible with low risk of default

A

Acceptable Risk

Business dealings permissible with moderate risk of default

B

Medium Risk

Business dealings permissible on a regular monitoring basis

C

Medium High Risk

Business dealings permissible preferably on secured basis

D

High Risk

Business dealing not recommended or on secured terms only

NB

New Business

No recommendation can be done due to business in infancy stage

NT

No Trace

No recommendation can be done as the business is not traceable

 

NB is stated where there is insufficient information to facilitate rating. However, it is not to be considered as unfavourable.

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors are as follows:

 

·         Financial condition covering various ratios

·         Company background and operations size

·         Promoters / Management background

·         Payment record

·         Litigation against the subject

·         Industry scenario / competitor analysis

·         Supplier / Customer / Banker review (wherever available)

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.