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3decades

 

MIRA INFORM REPORT

 

 

Report No. :

485364

Report Date :

11.01.2018

 

IDENTIFICATION DETAILS

 

Name :

CIGNATTK HEALTH INSURANCE COMPANY LIMITED

 

 

Registered Office :

401/402, 4th Floor, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai – 400063, Maharashtra

Tel. No.:

91-22-67103600

 

 

Country :

India

 

 

Financials (as on) :

31.03.2017

 

 

Date of Incorporation :

12.03.2012

 

 

Com. Reg. No.:

11-227948

 

 

Capital Investment / Paid-up Capital :

INR 2513.651 Million

 

CIN No.:

[Company Identification No.]

U66000MH2012PLC227948

 

 

IEC No.:

Not Divulged

 

 

TAN No.:

[Tax Deduction & Collection Account No.]

Not Available

 

 

GSTIN :

Not Divulged

 

 

PAN No.:

[Permanent Account No.]

AAECC7904J

 

 

Legal Form :

A Closely Held Public Limited Liability Company

 

 

Line of Business :

Subject is Providing Health Insurance and related products and Services. [Registered Activity]

 

 

No. of Employees :

Information declined by the management

 

 

RATING & COMMENTS

(Mira Inform has adopted New Rating mechanism w.e.f. 23rd January 2017)

 

MIRA’s Rating :

A

 

Credit Rating

Explanation

Rating Comments

A

Acceptable Risk

Business dealings permissible with moderate risk of default

 

Status :

Good

 

 

Payment Behaviour :

Regular

 

 

Litigation :

Clear

 

 

Comments :

Cigna TTK Health Insurance Company Limited was incorporated in the year 2012 and it is a part of “TTK Group”.

 

It is engaged in providing Insurance Services.

 

For the financial year 2017, the company has achieved decent sales turnover which has improved as compared to previous year but has incurred operational loss.

 

The sound financial profile of the company is marked by healthy networth base along with strong debt coverage indicators due to low debt balance sheet profile.

 

Rating takes into account the strong financial and managerial support that the company receives from its holding entity backed by its well experienced management team.

 

Business is active. Payments are reported to be regular.

 

In view of aforesaid, the company can be considered for business dealings at usual trade terms and conditions.

 

NOTES :

Any query related to this report can be made on e-mail : infodept@mirainform.com while quoting report number, name and date.

 

 

EXTERNAL AGENCY RATING

 

Rating Agency Name

Not Available

Rating

Not Available

Rating Explanation

Not Available

Date

Not Available

 

 

RBI DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available RBI Defaulters’ list.

 

 

EPF (Employee Provident Fund) DEFAULTERS’ LIST STATUS

 

Subject’s name is not enlisted as a defaulter in the publicly available EPF (Employee Provident Fund) Defaulters’ list as of 31-03-2016.

 

 

BIFR (Board for Industrial & Financial Reconstruction) LISTING STATUS

 

Subject’s name is not listed as a Sick Unit in the publicly available BIFR (Board for Industrial & Financial Reconstruction) list as of 11.01.2018

 

IBBI (Insolvency and Bankruptcy Board of India) LISTING STATUS

 

Subject’s name is not listed in the publicly available IBBI (Insolvency and Bankruptcy Board of India) list as of report date.

 

INFORMATION PARTED DENIED BY

 

MANAGEMENT NON-COOPERATIVE: Tel. No.: 91-22-61703600

 

 

LOCATIONS

 

Registered/ Corporate Office :

401/402, 4th Floor, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai – 400063, Maharashtra, India

Tel. No.:

91-22-67103600

Fax No.:

91-22-67103689

E-Mail :

anand.amritraj@cigna.com

anand.amritraj@cignattk.in

sandeep.patel@cigna.com

customercare@cignattk.in

careers@cignattk.in

jigar.shah2@cignattk.in

Website :

http://www.cignattkinsurance.in

 

 

Branch Offices 1 :

32-B, 3rd Floor, Rajinder Nagar, Pusa Road, Landmark: Pillar No.122, Near Karol Bagh Metro station, New Delhi-110005, India

Tel. No.:

91-11-47554300

 

 

Branch Offices 2 :

F5-6, Fifth Floor, Pinnacle Business Park, Shanti Nagar, Mahakali Caves Road, Andheri East, Mumbai-400093, Maharashtra, India

Tel. No.:

91-22-62274600

 

 

Branch Offices 3 :

Unit 317, 318, 3rd floor, Krishna Building, 224A Acharya Jagdish Chandra Bose Road, Kolkata-700017, West Bengal, India

Tel. No.:

91-33-44114300

 

 

Branch Offices 4 :

New No 104, Old No 90, Ganesha Tower, Dr. Radhakrishnan Salai, Mylapore,  Chennai–600004, Tamilnadu, India

Tel. No.:

91-44-46114300

 

 

Branch Offices 5 :

2nd Floor, Rajat Tower, 11th Main, Jayanagar, 4th Block Landmark- Opposite -Blackberry and Near to Reliance Jewels, Bangalore-560011, Karnataka, India

Tel. No.:

91-80-45114300

 

 

Branch Offices 6 :

No. 201A, 2nd Floor, Shangrila Plaza, Road No.2, Banjara Hills, Hyderabad–500033, Telangana, India

Tel. No.:

1-40-43114300

 

 

Branch Offices 7 :

7th Floor, Mathewsons Centre Point, Mamangalam, Above Kotak Mahendra Bank, Near Mamangalam Church, Ernakulam, Cochin-682025, Kerala, India

Tel. No.:

91-048-44300111

 

 

Branch Offices 8 :

2nd floor, Sasha Building, East Venkataswamy Road, R S Puram, Coimbatore-641002, Tamilnadu, India

Tel. No.:

91-422-4347300

 

 

Branch Offices 9 :

201, 2nd Floor, Megha House, B/S HDFC Mutual Fund Office, Opposite Mayor's

Residence Mithakali Six Road, Navrangpura, Ahmedabad-380009, Gujarat, India

Tel. No.:

91-079-6663154

 

 

Branch Offices 10 :

1st Floor, SCO 149/150, Sector – 9-C,Next To Yes Bank Madhya Marg, Chandigarh-160009, India

Tel. No.:

91-172 - 6050020

 

 

Branch Offices 11 :

Unit No. 403-405,4th Floor, Gera Legend, North Main Road, Near German Bakery, Koregaon Park, Pune–411001, Maharashtra, India

Tel. No.:

91-20 - 30483008

 

 

Branch Offices 12 :

Raj Tower, Ground Floor, Office # 3, Balmatta Road, Opposite Roop Hotel, Mangalore–575001, Karnataka, India

 

 

Branch Offices 13 :

Office no 111, 1st Floor, Trimurty V-Jai City Point, Plot No. D-52, Ahinsa Circle, C-Scheme, Jaipur–302001, Rajasthan, India

Tel. No.:

91-141-4920009

 

 

Branch Offices 14 :

19 - A, Adjacent to Punjab National Bank Vidhan Sabha Marg, Behind – Akashvani, Hazrat Gunj, Lucknow–226001, Uttar Pradesh, India

 

 

Branch Offices 15 :

Room No. 13, 2nd floor, Deendayal Bhavan, Ashok Nagar , Unit-II, Bhubaneswar, Khorda–751009, Orissa, India

 

 

DIRECTORS

 

As on 31.03.2017

 

Name :

Mr. Raghunathan Thattai Thiruvallur

Designation :

Director

Address :

91/1 (Old), 146 (New), Santhome High Road, Chennai - 600028, Tamilnadu, India

Date of Birth/Age :

08.07.1952

Qualification :

Bachelor of Commerce

Date of Appointment :

12.03.2012

DIN No.:

00043455

 

 

Name :

Mr. Jagannathan Thattai Thiruvallur

Designation :

Director

Address :

No.6, Brunton Cross Road, Museum Road, Ashok Nagar, Bangalore - 560025, Karnataka, India

Date of Birth/Age :

13.05.1948

Qualification :

Mechanical Engineer and M.S. [Operations Research]

Date of Appointment :

12.03.2012

DIN No.:

00191522

 

 

Name :

Mr. Narottam Puri

Designation :

Director

Address :

14, August Kranti Marg, Anand Lok, New Delhi – 110049, India

Date of Birth/Age :

30.09.1947

Qualification :

MBBS, MS, FICS, FIAMS ADHA

Date of Appointment :

28.03.2014

DIN No.:

01077709

 

 

Name :

Mr. Rajeev Chitrabhanu

Designation :

Director

Address :

E-1 Queens View 28/30, Walkeshwar Road, Mumbai – 400006, Maharashtra, India

Qualification :

M.Com

Date of Appointment :

04.05.2016

DIN No.:

02174031

 

 

Name :

Mr. Sandeep Arunbhai Patel

Designation :

Managing director

Address :

Flat No. 1201, 12th Floor, Nair House, 14A Road, Ahinsa Marg and 14B Road, Khar (West), Mumbai - 400052, Maharashtra, India

Date of Birth/Age :

25.06.1966

Qualification :

Bachelors of Science – Actuarial Science

Experience :

21 Years

Date of Appointment :

12.03.2012

DIN No.:

03210271

 

 

Name :

Mr. Jason Dominic Sadler

Designation :

Director

Address :

Flat A 17/F, BLK T1, One Silversea,, 18 Hoi Fai Road, Tai Kok Tsui, Kowloon, Hong Kong

Date of Birth/Age :

16.05.1968

Qualification :

Chartered Institute of Management Accounts [ACMA] and BA Business Studies.

Date of Appointment :

09.01.2013

DIN No.:

06440304

 

 

Name :

Napha Trirattanawongse

Designation :

Additional Director

Address :

No 1, Phaholyothin 30 Alley, Chankasem Sub District, Jatujak District, Bangkok Metropolis Bangkok 10900 TH

Date of Appointment :

04.05.2017

DIN No.:

07788006

 

 

KEY EXECUTIVES

 

Name :

Mr. Manoj Naik

Designation :

Chief Financial Officer (KMP)

Address :

E-401 Uniworld City (East), Sector 30, Gurugram – 122001, Haryana, India

Date of Birth/Age :

49 Years

Qualification :

BoE, "PGDM – IIM Bangalore"

Experience :

25.5

Date of Appointment :

03.02.2017

PAN No.:

AAGPN1173K

 

 

Name :

Mr. Mitul Surajlal Palankar

Designation :

Company Secretary

Address :

501, M-3-B, Shiv Sneh CHS Limited, Pratiksha Nagar, Sion East, Mumbai – 400022, Maharashtra, India

Date of Appointment :

10.08.2017

PAN No.:

ANEPP1651M

 

 

MAJOR SHAREHOLDERS / SHAREHOLDING PATTERN

 

As on 31.03.2017

 

Names of Shareholders

 

No. of Shares

 

Jagannathan Thattai Thiruvallur **

 

1

Raghunathan Thattai Thiruvallur **

 

1

Latha Jagannathan **

 

1

Bhanu Raghunathan**

 

1

Lakshman Jagannathan**

 

1

Sriram Raghunathan**

 

1

TTK Partners LLP, India

 

186010145

Cigna Holdings Overseas Inc., USA

 

65354911

Total

 

251365062

 

LIS OF ALLOTTEES

 

AS ON 29.09.2017

 

Names of Allottees

 

No. of Shares

 

Cigna Holdings Overseas Inc., USA

 

113360724

Total

 

113360724

 

 

Equity Share Break up (Percentage of Total Equity)

 

As on 14.08.2017

 

Category

Percentage

Promoter - Bodies corporate

100.00

Total

100.00

 

 

 

BUSINESS DETAILS

 

Line of Business :

Subject is Providing Health Insurance and related products and Services. [Registered Activity]

 

 

Products / Services :

Product / Services Description

NIC Code

Health Insurance, related Products and Services

Division 65 and Group 651

 

 

Brand Names :

Not Divulged

 

 

Agencies Held :

Not Divulged

 

 

Exports :

Not Divulged

 

 

Imports :

Not Divulged

 

 

Terms :

Not Divulged

 

PRODUCTION STATUS NOT AVAILABLE

 

 

GENERAL INFORMATION

 

Suppliers :

Reference :

Not Divulged

Name of the Person :

--

Contact No.:

--

Since How Long Known :

--

Maximum Limit Dealt :

--

Experience :

--

Remark:

--

 

 

Customers :

 

Reference :

Not Divulged

Name of the Person :

--

Contact No.:

--

Since How Long Known :

--

Maximum Limit Dealt :

--

Experience :

--

Remark:

--

 

 

No. of Employees :

Information declined by the management

 

 

Bankers :

Bank Name

Not Divulged

Branch

--

Person Name (With Designation)

--

Contact Number

--

Name of Account Holder

--

Account Number

--

Account Since (Date/Year of Account Opening)

--

Average Balance Maintained (If Possible)

--

Credit Facilities Enjoyed (If any)

--

Account Operation

--

Remarks (If any)

--

 

 

Facilities :

BORROWINGS

31.03.2017

(INR in Million)

31.03.2016

(INR in Million)

9% Non-Convertible Debentures

430.000

0.000

 

 

 

Total

430.000

0.000

 

Auditors :

 

Name :

S. Viswanathan LLP

Chartered Accountants

Address :

27/34, 2nd Floor, Nandidurg Road, Jayamahal Extension, Bangalore – 560046, Karnataka, India

PAN N Income-tax PAN of auditor or auditor's firm :

AAAFV0367K

 

 

Name :

N.M. Raiji and Company

Address :

Universal Insurance Building, Pherozeshah Mehta Road, Mumbai – 400001, Maharashtra, India

PAN N Income-tax PAN of auditor or auditor's firm :

AAAFN4217G

 

 

Memberships :

Not Available

 

 

Collaborators :

Not Available

 

 

Associates Firm :

TTK and Company

 

 

Associates Enterprises :

Cigna Health Solutions India Limited

 

 

Others :

  • TTK Partners LLP
  • Cigna Holdings Overseas Inc.

 

 

CAPITAL STRUCTURE

 

After 14.08.2017

 

Authorised Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

400000000

Equity Shares

INR 10/- each

INR 4000.000 Million

 

 

 

 

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

364725786

Equity Shares

INR 10/- each

INR 3647.258 Million

 

 

 

 

 

 

As on 31.03.2017

 

Authorised Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

300000000

Equity Shares

INR 10/- each

INR 3000.000 Million

 

 

 

 

 

Issued, Subscribed & Paid-up Capital :

No. of Shares

Type

Value

Amount

 

 

 

 

251365062

Equity Shares

INR 10/- each

INR 2513.651 Million

 

 

 

 

 

 

PATTERN OF SHAREHOLDING

[As certified by the Management]

 

Shareholders

31.03.2016

 

Number of Shares

% of Holding

Promoters

 

 

-    Indian

186010151

74%

-    Foreign

65354911

26%

 

 

 

Others

--

--

 

 

 

Total

251365062

100

 

 

FINANCIAL DATA

[all figures are in INR Million]

 

ABRIDGED BALANCE SHEET

 

SR. NO.

PARTICULARS

 

31.03.2017

31.03.2016

31.03.2015

 

 

 

 

 

 

SOURCES OF FUNDS

 

 

 

1

Share Capital

2513.651

2400.281

2000.000

 

 

 

 

 

2

Reserves and Surplus

3225.813

1951.201

901.961

 

 

 

 

 

3

Fair Value change account

0.157

0.191

0.846

 

 

 

 

 

4

Borrowings

430.000

0.000

0.000

 

 

 

 

 

 

TOTAL

6169.621

4351.672

2902.807

 

 

 

 

 

 

APPLICATION OF FUNDS

 

 

 

1

Investments

2760.053

1911.297

1439.418

 

 

 

 

 

2

Loans

0.000

0.000

0.000

 

 

 

 

 

3

Fixed Assets

16.616

0.322

0.471

 

 

 

 

 

4

Deferred Tax Assets

0.000

0.000

0.000

 

 

 

 

 

5

CURRENT ASSETS

 

 

 

 

Cash and bank balances

231.933

258.541

24.021

 

 

 

 

 

 

Advances and Other Assets

284.634

307.699

290.562

 

 

 

 

 

 

Sub-total [A]

516.567

566.301

314.583

 

 

 

 

 

6

Current liabilities

899.172

779.345

444.530

 

 

 

 

 

7

Provisions

1061.212

833.136

157.149

 

 

 

 

 

 

Sub-total [B]

1960.384

1612.481

601.679

 

 

 

 

 

 

NET CURRENT ASSETS [C] [A - B]

(1443.817)

(1046.179)

(287.096)

 

 

 

 

 

8

Miscellaneous Expenditure [to the extent not written off or adjusted]

0.000

0.000

0.000

 

 

 

 

 

9

Debit Balance in Profit and Loss Account

4836.769

3486.232

1750.014

 

 

 

 

 

 

TOTAL

6169.621

4351.672

2902.807

 

 

REVENUE ACCOUNT

 

SR. NO.

PARTICULARS

 

31.03.2017

31.03.2016

31.03.2015

 

 

 

 

 

1

Premiums Earned [Net]

1817.686

709.570

66.747

 

 

 

 

 

2

Profit/ (Loss) on sale/ redemption of Investments

5.526

3.995

1.278

 

 

 

 

 

3

Others

0.000

0.000

0.000

 

 

 

 

 

4

Interest, Dividend and Rent – Gross

122.514

46.815

4.626

 

 

 

 

 

 

TOTAL [A]

1945.726

760.380

72.651

 

 

 

 

 

1

Claims incurred [Net]

874.998

558.151

42.937

 

 

 

 

 

2

Commission

245.913

120.031

14.897

 

 

 

 

 

3

Operating Expenses related to Insurance Business 

2223.723

1796.294

1223.788

 

 

 

 

 

4

Premium Deficiency

(28.051)

28.051

0.000

 

 

 

 

 

 

TOTAL [B]

3316.583

2502.527

1281.622

 

 

 

 

 

 

Operating Profit/ (Loss) from Fire/ Marine/ Miscellaneous Business [A - B]

(1370.857)

(1742.147)

(1208.971)

 

 

 

 

 

 

APPROPRIATIONS

 

 

 

 

Transfer to Shareholders Account

(1370.857)

(1742.147)

(1208.971)

 

Transfer to Catastrophe Reserve

0.000

0.000

0.000

 

Other Investments

0.000

0.000

0.000

 

 

 

 

 

 

TOTAL [C]

(1370.857)

(1742.147)

(1208.971)

 


 

PROFIT & LOSS ACCOUNT

 

SR. NO.

PARTICULARS

 

31.03.2017

31.03.2016

31.03.2015

 

 

 

 

 

1

OPERATING PROFIT/ (LOSS)

 

 

 

 

Fire Insurance

0.000

0.000

0.000

 

Marine Insurance

0.000

0.000

0.000

 

Miscellaneous Insurance

(1370.857)

(1742.147)

(1208.971)

 

 

 

 

 

2

INCOME FROM INVESTMENTS

 

 

 

 

Interest, Dividend and Rent – Gross

68.835

78.706

103.460

 

Profit on sale of Investments

5.157

8.182

20.237

 

Less: Loss on sale of Investments

0.000

0.000

0.000

 

 

 

 

 

3

OTHER INCOME

0.000

0.000

0.000

 

 

 

 

 

 

TOTAL [A]

(1296.865)

(1655.259)

(1085.274)

 

 

 

 

 

4

PROVISIONS [Other than taxation]

 

 

 

 

For diminution in the value of Investments

0.000

0.000

0.000

 

For doubtful debts

0.000

0.000

0.000

 

Others

0.000

0.000

0.000

 

 

 

 

 

5

OTHER EXPENSES

 

 

 

 

Personal Cost

48.192

67.539

50.695

 

Rent, rates and taxes

0.175

0.000

0.000

 

Share issue expenses (Stamp duty and franking)

1.388

11.752

9.500

 

Expenses related to issuance of Debentures

2.338

0.000

0.000

 

Miscellaneous Expenses

1.134

1.368

0.000

 

Bad Debts written off

0.000

0.000

0.000

 

Others

0.445

0.301

0.000

 

 

 

 

 

 

TOTAL [B]

53.672

80.960

60.195

 

 

 

 

 

 

Profit/ (Loss) before Tax

(1350.537)

(1736.218)

(1145.469)

 

 

 

 

 

 

Provision for Taxation

0.000

0.000

0.000

 

 

 

 

 

 

Profit/ (Loss) after Tax

(1350.537)

(1736.218)

(1145.469)

 

 

 

 

 

 

APPROPRIATIONS

 

 

 

 

Interim dividends paid during the year

0.000

0.000

0.000

 

Proposed final dividend

0.000

0.000

0.000

 

Transfer to any Reserves or Other Accounts

0.000

0.000

0.000

 

 

 

 

 

 

Balance of Profit/ (Loss) brought forward from previous period

(3486.232)

(1750.014)

(604.544)

 

 

 

 

 

 

Balance carried forward to Balance Sheet

(4836.769)

(3486.232)

(1750.013)

 

 

 

 

 

 

Earnings/ (Loss) per share

(5.47)

(7.84)

(7.51)

 

 

 

CURRENT MATURITIES OF LONG TERM DEBT DETAILS

 

Particulars

 

31.03.2017

31.03.2016

31.03.2015

Current Maturities of Long term debt

NA

NA

NA

Cash generated from operations

NA

NA

NA

Net cash flow from operating activity

(1209.926)

(853.222)

(1304.5559)

 

 

LOCAL AGENCY FURTHER INFORMATION

 

Sr. No.

Check list by info agents

Available in Report (Yes/No)

1

Year of establishment

Yes

2

Constitution of the entity -Incorporation details

Yes

3

Locality of the entity

Yes

4

Premises details

No

5

Buyer visit details

--

6

Contact numbers

Yes

7

Name of the person contacted

Yes

8

Designation of contact person

Yes

9

Promoter’s background

Yes

10

Date of Birth of Proprietor / Partners / Directors

Yes

11

Pan Card No. of Proprietor / Partners

No

12

Voter Id Card No. of Proprietor / Partners

No

13

Type of business

Yes

14

Line of Business

Yes

15

Export/import details (if applicable)

No

16

No. of employees

No

17

Details of sister concerns

Yes

18

Major suppliers

No

19

Major customers

No

20

Banking Details

No

21

Banking facility details

Yes

22

Conduct of the banking account

--

23

Financials, if provided

Yes

24

Capital in the business

Yes

25

Last accounts filed at ROC, if applicable

Yes

26

Turnover of firm for last three years

Yes

27

Reasons for variation <> 20%

--

28

Estimation for coming financial year

No

29

Profitability for last three years

Yes

30

Major shareholders, if available

Yes

31

External Agency Rating, if available

No

32

Litigations that the firm/promoter involved in

--

33

Market information

--

34

Payments terms

No

35

Negative Reporting by Auditors in the Annual Report

No

 

 

BACKGROUND:

 

Subject was incorporated on 1i" March 2012 under The Companies Act 1956. The Company received the license to commence business from the Insurance Regulatory and Development Authority (IRDA) on 13th November 2013, to transact and underwrite health Insurance business under the miscellaneous segment in India.

 

The Company is a joint venture between TIK Partners LLP (74%) and Cigna Holdings Overseas Inc.

(26%).

 

 

BRIEF OVERVIEW

 

The Company, CignaTTK Health Insurance Company Limited, was incorporated on 12'h March 2012and has obtained the Certificate of Registration bearing No. 151 from the Insurance Regulatory and Development Authority of India (I RDAI), Hyderabad on 131h November 2013 to carry on business of General (Health) Insurance in India. The Company has total 19 (Nineteen) branches/units as on 31 s1 March 2017.

 

The Company's mission is to improve the health, well-being and sense of security of the people it serve,

 

 

INVESTMENT AND INVESTMENT INCOMES

 

The investment funds of the Company are managed in accordance with the IRDAI regulations and the Investment Policy of the Company. The investment portfolio increased by 37.59% from INR 2066.300 Million as at 31st March 2016 to INR 2843.100 Million as at 31st March 2017. The investment income for the year was INR 202.300 Million as against INR 137.700 Million generated in the previous year, an increase of 46.88%. The weighted average return on Investments for the year ended 31St March 2017 was at 8.15 % (excluding unrealized gains/losses from debt securities),

 

As on 31st March 2017, the Company has invested INR 915.200 Million (32.19%) in government securities and approved securities, INR 75.29 Crores (26.48%) in securities of the infrastructure sector and INR 299.300 Million (10.53%) in the housing sector. Further, the Company also held INR 325.400 Million (11.45%) in bank fixed deposits and liquid mutual funds.

 

The Company held 90% of its debt assets in Sovereign and AANA1+ or equivalent rated assets, reflecting high degree of safety.

 

 

PRODUCTS

 

During the year, the Company has achieved strong diversification in its Product Portfolio with launching of Group Health product. The new product have helped your Company to enter into the domestic group segment and to achieve a comprehensive Product Portfolio Mix with a total of 7 Products across different categories i.e. Indemnity, Critical Illness, Accident and Daily Cash for Retail Lines and Domestic and Global Group catering to the group segments. Below is a list of Products launched till 31st March 2017:

 

1. ProHealth Group Insurance - designed to provide insurance solution to Employer-Employee and Non Employer-Employee groups with a full circle of healthcare including Base covers for essential benefits and a range of Optional Covers.

 

2. Prohealth Insurance (ReVised) - Revamped version of existing product with an Industry first Health Savings plan - ProHealth Accumulate

 

3. ProHealth Cash - A daily Cash Plan with fixed benefit for each day of hospitalization with a host of other features.

 

4. Lifestyle Protection w Critical Care: The Plan offers payment of the entire Sum Insured on first diagnosis of covered Critical Illnesses and procedures.

 

5. Lifestyle Protection • Accident Care: Provides a comprehensive financial coverage towards accidental death or disablement including loss of employment, education fund benefits and multiple optional extensions.

 

6. Lifestyle Protection Group Policy - Group Coverage for Personal Accident and Critical Illness with optional covers that will allow creation of plans customized solutions for each group based on their individual requirement.

 

7. Global Health Group Policy - Designed to cater to the health needs of today's mobile workforce that travels overseas regularly. It covers Indian locals and expatriates working abroad under one umbrella.

 

With the launch of domestic group mediclaim product, the Company has been able to successfully enter the Group mediclaim segment. The Company has entered into new banc assurance partnerships with Andhra Bank and Bank of Maharashtra during the year under review. The product solutions offered include a combination of base and optional covers under the ProHealth Group plan basis partner's requirements.

 

During the year, the company's flagship product ProHealth Insurance was revised to recalibrate the offering and also introducing an innovative concept of Health Savings (Accumulate) for the first time in Indian Health Insurance market. With this product the company not only caters to the inpatient hospitalization module but extends to the out-patient module with a new dimension of health savings for the customer. The Company will continue to capitalize on this lead and will build a strong business in the coming years.

 

In the Group Personal Accident (PA) and Critical Illness (CI) market, we continue to offer corporate solutions with tailor made benefits through the retail and group distribution channels.

 

During the year, the Company's focus was on new business premium through the retail products as well as to establish a strong base for the group business and was able to add 128,863 policies through the retail products with a premium of INR 1529.000 million and 20 accounts in the Group Mediclaim business with a premium of INR 120.700 million. The Group PA and CI plan contributed a premium of INR 2.600 million from 77 accounts. The Global Group Health Plan brought in INR 316.100 million with a total of 10 accounts.

 

 

UNDERWRITING AND OPERATIONS

 

The Company continued to adhere to the underwriting principles of being fair and customer centric by assessing risks on merits, using a scientific approach of underwriting with the help of advanced automated underwriting tools. During the year, the Company had ensured continuous enhancement of the underwriting tool by building frameworks to identify substandard risk and create rules that ensure a balanced portfolio. The Company has been abreast with market practices and has been able to keep pace with the same without losing focus on creating a good pool of risk.

 

The emphasis has also been to simplify processes and achieve cost effectiveness. The Company has ensured that the risk management and underwriting process is managed with minimal manual intervention and everyday experience becomes easy and reliable. The focus has been to achieve consistency in underwriting decisions in the long term by standardizing risk acceptance criteria.

 

Efficient governance mechanisms have been put in place including quarterly underwriting audits to ensure effective governance of processes & risk selection mechanisms. During the year , the Company effectively monitored the volatility of the portfolio by quarterly reviews to identify risks in advance and built measures to mitigate any erosion of portfolio.

 

The Company is also continuously engaging segments of population in various wellness initiatives to monitor behavior and its impact on the overall health of the portfolio. Over a period of time this will ensure that the larger population will live a healthier lifestyle, positively impacting the portfolio performance in the long run.

 

The underwriting principles are bifurcated for different product lines i.e. Indemnity as well as Benefit based products. Wherever required underwriting rules are amended to ensure that the overall risk is balanced from an organizational viewpoint and an individual channel viewpoint to achieve desired underwriting profitability in the long term.

 

CLAIMS

The Company believes in efficient and timely processing of claims and benefit payments to ensure ultimate customer satisfaction. The Company has ensured claims settlement process turn-around time of 5 days on the receipt of the last relevant document, during the financial year 2016-17. During the year, the Company processed 43,215 claims amounting to INR 1136.239 Million by settling 38,170 cases amounting to INR 846.791 Million (i.e. 88 % of the total cases) and repudiating 4,682 cases amounting to INR 175.113 Million (i.e. 11 % of the cases). All claims were repudiated on the basis of policies' terms and conditions, sufficient evidence of non-disclosure of material facts and evidence of fraud / misrepresentation.

 

 

INDEX OF CHARGES: NO CHARGES EXIST FOR THE COMPANY

 

 

CONTINGENT LIABILITIES:

(INR in million)

PARTICULARS

31.03.2017

31.03.2016

Insurance related claims /mis-selling, disputed by the Company, to the extent not provided / reserved

17.127

0.000

 

 

FIXED ASSETS

 

  • Goodwill
  • Land – Freehold
  • Leasehold Improvement
  • Building
  • Vehicles
  • Office Equipment
  • Furniture and Fitting
  • IT Equipment

 

 


 

CMT REPORT (Corruption, Money Laundering & Terrorism]

 

The Public Notice information has been collected from various sources including but not limited to: The Courts, India Prisons Service, Interpol, etc.

 

1]         INFORMATION ON DESIGNATED PARTY

No exist designating subject or any of its beneficial owners, controlling shareholders or senior officers as terrorist or terrorist organization or whom notice had been received that all financial transactions involving their assets have been blocked or convicted, found guilty or against whom a judgement or order had been entered in a proceedings for violating money-laundering, anti-corruption or bribery or international economic or anti-terrorism sanction laws or whose assets were seized, blocked, frozen or ordered forfeited for violation of money laundering or international anti-terrorism laws.

 

2]         Court Declaration :

No records exist to suggest that subject is or was the subject of any formal or informal allegations, prosecutions or other official proceeding for making any prohibited payments or other improper payments to government officials for engaging in prohibited transactions or with designated parties.

 

3]         Asset Declaration :

No records exist to suggest that the property or assets of the subject are derived from criminal conduct or a prohibited transaction.

 

4]         Record on Financial Crime :

            Charges or conviction registered against subject:                                                           None

 

5]         Records on Violation of Anti-Corruption Laws :

            Charges or investigation registered against subject:                                                        None

 

6]         Records on Int’l Anti-Money Laundering Laws/Standards :

            Charges or investigation registered against subject:                                                        None

 

7]         Criminal Records

No available information exist that suggest that subject or any of its principals have been formally charged or convicted by a competent governmental authority for any financial crime or under any formal investigation by a competent government authority for any violation of anti-corruption laws or international anti-money laundering laws or standard.

 

8]         Affiliation with Government :

No record exists to suggest that any director or indirect owners, controlling shareholders, director, officer or employee of the company is a government official or a family member or close business associate of a Government official.

 

9]         Compensation Package :

Our market survey revealed that the amount of compensation sought by the subject is fair and reasonable and comparable to compensation paid to others for similar services.

 

10]        Press Report :

            No press reports / filings exists on the subject.

 

CORPORATE GOVERNANCE

 

MIRA INFORM as part of its Due Diligence do provide comments on Corporate Governance to identify management and governance. These factors often have been predictive and in some cases have created vulnerabilities to credit deterioration.

 

Our Governance Assessment focuses principally on the interactions between a company’s management, its Board of Directors, Shareholders and other financial stakeholders.

 

 

CONTRAVENTION

 

Subject is not known to have contravened any existing local laws, regulations or policies that prohibit, restrict or otherwise affect the terms and conditions that could be included in the agreement with the subject.

 

 

FOREIGN EXCHANGE RATES

 

Currency

 

Unit

INR

US Dollar

1

INR 63.46

UK Pound

1

INR 86.15

Euro

1

INR 75.91

 

 

INFORMATION DETAILS

 

Information Gathered by :

SPR

 

 

Analysis Done by :

VRS

 

 

Report Prepared by :

SUJ


 

SCORE FACTORS

 

DEMERIT POINTS

 

 

--BANK CHARGES

YES/NO

NO

--LITIGATION

YES/NO

NO

--OTHER ADVERSE INFORMATION

YES/NO

NO

MERIT POINTS

 

 

--SOLE DISTRIBUTORSHIP

YES/NO

NO

--EXPORT ACTIVITIES

YES/NO

NO

--AFFILIATION

YES/NO

YES

--LISTED

YES/NO

NO

--OTHER MERIT FACTORS

YES/NO

YES

 

RATING EXPLANATIONS

 

Credit Rating

Explanation

Rating Comments

A++

Minimum Risk

Business dealings permissible with minimum risk of default

A+

Low Risk

Business dealings permissible with low risk of default

A

Acceptable Risk

Business dealings permissible with moderate risk of default

B

Medium Risk

Business dealings permissible on a regular monitoring basis

C

Medium High Risk

Business dealings permissible preferably on secured basis

D

High Risk

Business dealing not recommended or on secured terms only

NB

New Business

No recommendation can be done due to business in infancy stage

NT

No Trace

No recommendation can be done as the business is not traceable

 

NB is stated where there is insufficient information to facilitate rating. However, it is not to be considered as unfavourable.

 

This score serves as a reference to assess SC’s credit risk and to set the amount of credit to be extended. It is calculated from a composite of weighted scores obtained from each of the major sections of this report. The assessed factors are as follows:

 

·         Financial condition covering various ratios

·         Company background and operations size

·         Promoters / Management background

·         Payment record

·         Litigation against the subject

·         Industry scenario / competitor analysis

·         Supplier / Customer / Banker review (wherever available)

 

 

 

 

 

 

 

 

PRIVATE & CONFIDENTIAL : This information is provided to you at your request, you having employed MIPL for such purpose. You will use the information as aid only in determining the propriety of giving credit and generally as an aid to your business and for no other purpose. You will hold the information in strict confidence, and shall not reveal it or make it known to the subject persons, firms or corporations or to any other. MIPL does not warrant the correctness of the information as you hold it free of any liability whatsoever. You will be liable to and indemnify MIPL for any loss, damage or expense, occasioned by your breach or non observance of any one, or more of these conditions

This report is issued at your request without any risk and responsibility on the part of MIRA INFORM PRIVATE LIMITED (MIPL) or its officials.